Download Food Ordering & Delivery App apk 1.1 free for Android smartphone
Apk file size: 4.7 MB
If you're looking for the fastest and most easy-to-use online food ordering app, say hello to Zomato Order! Choose from the widest range of restaurants in your area – filter by ratings, cost and cuisine. Browse through up-to-date food menus and build your order super-quickly. And finally, enjoy exclusive offers and deals from your favourite home delivery restaurants!
• Choose from the largest selection of restaurants in your city. In fact, you have more options than you will ever need – whether you're looking to order in Lebanese for a working lunch, Italian for dinner, or spend a lazy Sunday on the couch with your best friend (pizza, duh!), we've got you covered. Oh, and if you're up late watching TV (or you work at a food delivery startup), you can order from a wide range of late-night delivery restaurants.
• Make informed choices – see other users' recent delivery experiences, and accurate food menus of all restaurants before you order.
• Find exactly what you need – search by restaurant name, cuisine, or dish. Remember that place with the awesome ice-cream cake dessert thingy? Neither do we. But hey, you can always search for it in a jiffy!
• You can also filter by delivery experience, cost, cuisine, minimum order quantity, and more. Looking for pocket-friendly places that deliver Chinese with no minimum order amount? Easy peasy!
• Pay with cash on delivery, or using online payment options like debit and credit cards, net banking, and mobile wallets.
• Save your most used addresses to place orders even faster. Get breakfast and lunch delivered to your work address, and dinner straight to your home (unless you work at a food delivery startup).
• Track your order status with real-time notifications, and contact our support team using the in-app chat feature if you need any help with your order. Gone are the days of turning red while yelling 'WHERE IS MY BIRYANI?' into the phone.
• See your entire order history, and save your favourites to re-order them with a single tap. If it takes you more than 10 seconds to order your favourite North Indian curry-naan meal the next time, you're doing it wrong.
• Order from your favourite fast food restaurants – McDonald's, KFC, Subway, Dunkin' Donuts, Burger King *pauses for breath* Nando's, Johnny Rockets, Box8, Chaayos, FreshMenu, Papa John's, Taco Bell, Pizza Hut... we've got them all.
Zomato Order is currently available in multiple cities across India, United Arab Emirates and the Philippines, including Delhi NCR, Bangalore, Mumbai, Pune, Hyderabad, Kolkata, Chennai, Chandigarh, Jaipur, Ahmedabad, Dubai, Abu Dhabi and Manila.
• Better clarity on your order status. You will now know exactly what's happening with your order, starting from the moment you place it
• Convenient refund options where you can now opt to have the amount refunded to your Zomato Credits instantly (so you can place another order right away), or back to your bank/wallet
• Streamlined order support
• Performance improvements
If you love ordering on Zomato, we'd appreciate you supporting us by writing a review on the Play Store :-)
Zomato part of our Food & Drink and have average installs from 500000 to 1000000. Last Update Nov. 20, 2016. Google play rating is 71.697. Current verison is 1.1. Actual size 4.7 MB.
Looks good Can't really comment until I use it plus dunno if it does support cash on delivery
Excellent and convenient Well designed and very easy. Found it to be very intuitive and convenient too. Thanks
Half baked Fancy way of forcing app install.
One more step forward to providing Zomato users an awesome experience Love the app, hope it comes up in other cities soon!
Great App. Not so great process My locality wasn't present in the db, so it decided to take whatever it felt like in the 'neighborhood' field. Delivery man called me 4 times to confirm my address. Also, my order was being shown as rejected as it wasn't accepted by the restaurant in 2 mins. It was later confirmed over phone. But it never got updated in the my orders section. Finally, lack of online payment option is a big turnoff.
Keep it up I know they are in the stage of building the app... We shall see how does their quick checkout works once the payments are on. Right now.. Good leverage of data and decent UI
Best food ordering app By far the best food ordering app. None of the available options provide the kind of seamless experience like Zomato. This one is now on my home screen :)
No place in Mumbai to order If you guys were in a hurry to compete with Food panda which also is horrible by the way, you guys should have started with just 1 place like Delhi....I downloaded the app and guess what my area in Mumbai doesn't have any hotels ....Thanks for making my experience so wonderful... Will try in 6 months.
Super Smooth Call out LOUD that prices are same as those if I call the restaurant. If it is already there then missed it. Very fast and efficient flow. I like the restaurants which get greyed out basis Time of day and Geolocation combination. Very insightful.
Excellent team! Keep it on. There is tremendous to execute your restaurant item category and cart is also going so fast but its good for costumer if you are ask address column after added item in cart. Its okay app is too good
Awesome App Performance superb, Fluidic UI....seamless experience...overall great experience.
Powerful One more step towards excellence. Great Job Zomato..loved the app.
Clone of tinyowl. Expected better from zomato. Looks like this was done in a hurry.
Rasturent took order weighted for 1 hr till 11 56 pm at the end restaurant said i am not delivering at that place ... really disappointing never expect such thing from zomato ... i think this App made in a hurry
Amazing App! The best online ordering app out there! Highly recommended and addictive!
Smooth as always Zomato doesn't disappoint. Rolls out a seamless bundled app that takes care of the ordering process as well.
Looks like tiny owl Totally copied the interface of TinyOwl... Wow.. Just plain plagiarism
Well copied! The UI looks more than familiar
Should be good Having the zomato backing consider the app to be worthy. Still not functional so no real feedback but 3 stars for zomato diversification!
Kickass App Loved the interface... Easy to use...
no hotels available in nerul no use for me
One Stop Shop Zomato will now help you discover online ordering restaurant through this app :)
Useless App No restaurants available. Shouldn't launch an app/service before having a good network of partners on board.
Couldn't have been more simpler and user friendly.
Best ordering app App provides option to search by dish name. Ordering and delivery was seamless and quick.
Great app Very easy to use. Love the integration with the ratings
After zomato this is it I loved the app . as it help me to quite my hunger now without going to get it by my self ..
Simple and fast...
Doing a grofers by copying TinyOwl?
Not good at all Very messy and complicated. Thanks god you have started different app for this otherwise it could be big flop for you guys.
Zomato rocks as always
Only available for Big Cities App is available for only big and nearby cities.... I could find everything for Delhi and Mumbai
Why another app? Would have been nice if ordering was included in the main app. Cloning TinyOwl is really bad. You should have come up with a fresh design. The main app is horrendous in terms of design too.
Finally!!! Long wait for Zomato ordering is finally over... The app is amazing...
Great UI Waiting for offers now.. ;)
Awsme Love the app
Better than Foodpanda! I prefer Zomato Order over Foodpanda, though they don't have much resturants listed on theur application right now, but atoeast they don't give fake offers and coupons. And yes, they are Indians. :D
Deliver Smiles Really consistent n cool app. The experience is smooth n no frills attached. Keep including more local joints. Kudos!!!
Most welcomed app Post delivery prompt a popup to the users to write their opinions, bcz at times the quality was good.
Lalu stupid tuchi app Very very disappointing when I had done the whole order it asks to verify mobile no. But when we do it. It shows error. Stupid app
Good start but needs work Being a Zomato app, I was expecting it to have a lot of basic features like filter on the basis of cost or veg non veg food etc. I am sure you guys are still working on it.
Good app worst service straight away rejected our very first order . didn't expect this from zomato
Gud going... Gud app.. Using fr first time..hvnt received my order yet... Hope to get good food also...
Horrible As I stay in Mira road and which ever restaurant I select it gives a pop-up saying that this restaurant doesn't not provide online orders then why they are listed... I need and answer from the team. Waiting for Reply.
Zomato stop making me lazy! The super most convenient way to order food online and get it at your doorstep. Kudos for adding Pune in your list. Happy "beta-tasting" to all foodies out there.
Not expected from Zomato For a fan, it was a bad experience. The reason people needed this app is so that they can pay online, which is still not available for most restaurants. But what is sad is the UX is clearly below par, waiting for updates.
Liked it!! Really a very good application, consistent in style and use with Zomato app. I hope we get an option to hop from Zomato Order to Zomato (to read or add review for joints) and vice versa in upcoming versions.
App is perfect but do people really use them
Useless I don't see the point to keep an extra app when the upgraded zomato app allows me to order the same from the same set of restaurants. 'Zomato Order ' guys plz tell me wats the extra thing that u r giving through this app that u can't give on the original ZOMATO app ?.
One word. Excellent. This is the best online orderig app out there and it's competitors have a long way to go. Have used this app and had a very good experience.
Awesome UI Read fee comments on UI and the app is breath of fresh air. Crisp and clean UI not too much clutter. Would surely use it for ordering next time.
Online Payments need of the hour .. Love the choices available
Delay Order was not delivering at time and lack of communication between restaurant and zomato
Gazab ki App Very convenient for foodies !
Verification Error Not verifying mobile number. Waste of time. Giving error everytime
Loved it! Easy fast and smooth app
Simplest way to get food home! There is no one who can do it better than Zomato... Amazing app.. Super simple user interface.. Makes ordering damn easy..
Limited options for feedback and review within app Great service, even got a call back from Zomato for a minor issue. However, I wish the app itself had better options for feedback and review.
Can't find the referral button in the app
Best app Much better app than other like food panda and all. My experience is awesome with this app.
Please add more restaurants.
Online blessing Totally must have app
Not able give order online Mob no. Verification not working
Disappointed! Delivery in Bhopal isn't available.
Now I can die in peace. Edit : lol @ the update log
Nice...different from foodpanda?
Good app Life become easier
Need some more improvements
iFoodie The app for me
Helpful and great app! Love it !
It's good! :) Need more options, good for the beginning!
Great service good UI Pretty seamless service
Awesome app Much better than food panda app.
Ali Love the app
Not accepting card I have to place my order and its not accepting any of the card,I can't use promo code even.Disgusting app.Owner asked me more money then calculated.Food Panda is far more better thn this app.
No order tracking system, nobody attending to mesgs in contact zomato and no clue on the status of the order. Swiggy app is the best to use. Wonderful order tracking system and immediate delivery boy assigned and food reaches your door step in no time. Unfortunately ammini restaurant is not registered in Swiggy. Zomato has a lot to learn. This does not seem to be their cup of tea. Zomato is pathetic guys. Use swiggy you will know the difference.
Order Zomato! Stay Hungry I received my order after 2 hours. As expected, the food was cold. On contacting the customer service, I got to know that due to heavy demand and shortage of delivery people bulk order was dispatched. After 2 hours of placing the order. Shouldn't customer be informed of the delayed delivery while placing orders. And the awesome customer service of Zomato, they made sure that the "REGRET" is properly conveyed to me. That's the only thing they can do
If you want to stay hungry, order Zomato! I ordered lunch from this app based on the restaurants showed by the app for delivery in my area. After one full hour I was told that the delivery is cancelled as the restaurant doesn't deliver at my place! On top of that, a customer representative called me and said that the case will be escalated and that they will make up to me, but nothing! And when I contacted the customer support on the app, all they did was apologise! Jeez, what am I to do with your sorry?!
Awesome, Loving it Food ordering has just become very easy, Thanks to guess what ZOMATO!! loving it with the variety of resturants that they have to offer to a very user friendly interface, nothing to complain about it...Keep up the good work..keep feeding!!
Great service I received my order late by almost half an hour..so they credited same amount of money in my wallet
Horrible app experience...die of hunger but we won't deliver To start with, if u guys are not sure about the geographical spread of the city then why do url accept the order at the first place. My horror experience with zomato ordering app took place yesterday when i ordered food from burger king through the app. After placing the order in few minutes i get a sms from zomato saying that my order is on its way. The very next minute i get a call from burger king(near plaza cinema) saying that we can't deliver ur order because of delivery boundary.
Delivery time changes after ordering This app is okay. I ordered from a restaurant and it said delivery time is 30 minutes. After ordering, it changed to 1 hour. I informed the customer support about this inconsistency. Hopefully, they'll correct it...
Restaurant description and location Please also show the exact restaurant location and description. It would be better to know which restaurants are located where rather than just in 'your area'.
Worst good I got First time, I have food online here. I got stale and stock food delivered. Be careful before you order. Nobody Will be responsible for our health. I got my order delivered by meat and eat with Bill written on paper
Third class service! Zomato informed to the restaurant one hour after placing order whereas they sent me SMS immediately after placing order. Delivery took more than two hours!! No contact number in India!
Half baked services Not able to avail online payments while ordering here ... this app is not at par with Foodpanda or others where they have complete online payments for deliveries.
Order is enroute and then it never reaches! I was cheated twice. Both the times it showed that the order is enroute and then the restaurant calls up to say we cant deliver the order! 1 st time it was with charcoal biryani. I had ordered a biryani for dinner after a super hectic day at office. And the order was confirmed and enroute. After an hour i called at the restaurant since i had not received the order, i was told we never received your order! So zomato, as usual apologised. Today i ordered a shawarma from Maroosh and it never reached!!
Spot on The delivery is prompt and so is the newly launched chat service. Deducting 1 star for the reason delivery guys most if the times do not bring change. If customer has ordered amounting to 380 expect them to give 500 note
Worst food Non veg deliver by their partner pathetic . (meenu caterer) worst food
Trash Extremely pathetic service rendered between Zomato and Box8. Ordered at 9pm and its close to 10.30pm now and both of these jokers are throwing the ball into each other's courts. on the whole, my wife and I are going to bed hungry thanks to these buffoons!
Disappointed... Zomato Couldn't deliver a order from burger king, oberoi mall.. The place of delivery within 1km from oberoi mall..
Horrible. Order n stay hungry I placed an order and it was supposed to be delivered at 10:10 pm. The app showed the order was confirmed by restaurant. At 10:30, I directly called restaurant to know that zomato didn't even send delivery guy to them. At 10:45, a joker from zomato called to check if my order was delivered when they themselves knew that delivery boy was not sent. Then this guy told that he would call back in 5 minutes bit no answer there after. I am hungry and will remain hungry for night as right now no restaurant is open.
Best food app Once my order was late. They tracked the order and credited total amount thereselve without any complain. One advice plz give us cash back credit 1% to 5% on each order
Rajbhog Excellent idea ,required little change to accept order with min order of rs 50 .
Order No - ealmkv There should be a negative star option given to the app and customer service of the company. My order got cancelled with no prior information. Pathetic app with worst list of restaurants with baddest experience.
Unable to place order via cards I've been trying since last night but unable to place order :/ Zomato you my favourite, why you doing this.
No way to input correct location I live in Ahinsa khand-2. It is not present as an option in the location tab. Ahinsa Khand-1 is as are all the adjacent areas of Indirapuram. Switching to foodpanda.
Bad service Very bad service, I ordered from this app after conforming the order and payment it says your order can't be delivered . And no assistance for further or order or refund . Worse service
Excellent Service. User friendly app and prompt response..Just love the app
Life is easier. Thanks for offering the perfect solution for my social anxiety ,I no longer have to call and listen to "thanks for calling mcdelivery" every time I hang up. I would earlier starve but not call and order and now I can customize my order and give chef notes without calling.
Fake reffral program Works for min 400 orders but they saying min 300.
Waste of time Zomato has no control over vendors. Vendors refuse to accept order after 45minutes. Three orders from three different restaurants are rejected. Again on 19-Feb-2016 one more vendor confirmed immediately and rejected order after 2 hour. Success rate is zero percent till date.
Good app But not accepting card in most of the cases
Don't make others fool Fake refer n earn...300rs min amount of order required.....added one star because of good service
Refrain from downloading the app Do not trust the app. They put it as confirmed enroute. But when you call them after delivery time has passed. They say will start now. Don't try this app if you've people visiting you, they will simply force you to put your face in shame. Order number : qzRbMe
Making fool on discount Order food from zomato but discount was available only online payment but they have no option for online payment.... it mean u hv to order on COD and u wont get any discount...
Payment gateway always fails Can't close an order without payment failing 2 or 3 times.
Totally like the experience nice and simple it would be good if they add an option to add reviews for each item in each restaurant
Liked It Delivery was on time tho I didnt get all the foods that I ordered as one of the restaurants was not having the stock. My point is then why did they alow me to order it??? Tho the response from Zomato Chat was good.
I wish I could give it zero stars. No at all answerable to the time , quality & quantity. Even delivery boys asks money for the prepaid order. Actual bill differs than quoted on zomato.
This is our savior and my whole family depends on this teeny app.
Pathetic Customer Care Assistance
For first customer very poor offer Good support chat feature in terms of value for money not up to mark other food sites are providing better offers
Worst service The app is such a pain in the @**. I ordered sso many times on zomato & evrytime there delivery guys were late. sometimes i didnt even receive msg for the order status. Today i ordered from burger king on zomato & after 2 hours, i got an email stating the order has been deliverd & this is ur receipt. But i never received the items. Very gud job zomato. & ur customer care omg hats off...gud job.. i called them almost 5 times during the last 2 hours still the above mentioned thing happened.
Bad ,worst and no customer support The app is not good to order but you dont have any delivery plan. During peak time you deliver with lot of delays, why will I order a food if I get it after 1.30 hrs. Schedule different time slots and close delivery options , dont accept which you cannot deliver on time. I made a mistake by ordering through zomato could have gone directly to any hotels, the main purpose of the app to deliver food to people who cant go there has failed, People wont starve waiting for your order to come. Dont use zomato ord
Wrong delivery areas marked Ordered food from Poorvika restaurant in HSR. Order was accepted immediately but not delivered in an hour. Called up the restaurant and they refused to deliver, take rudely, cut the call and didn't answer after that. Zomato customer care was unresponsive. How is this food app helpful if I sleep hungry after ordering food through it?
No support and initiative to fix problems I've chatted with customer service several times to explain that the area we are in does not come up and the auto detect detects a different area. It's been more than 2 months and this is not being fixed which keeps resulting in delivery problems.
Poor service Ordered for cake it doesn't delivered and got a msg Thank u for ordering.Never order through this.very bad experience
Perfect!! Liked it. I didn't wanted to use the main Zomato app for ordering purpose an randomly surfing, i found this app, solely for ordering.. loved it!! Interface is also good.
Sucks Location service sucks. Although the app shows that the restaurant may deliver to my location, the restaurant called up and said they can't. This happened with me for sbarro pizza. They reluctantly delivered it as someone from there end erroneously accepted the order. And to take a revenge from Zomato, sbarro sent a cold pizza.
Never deliver on time U order just momos & rolls they still take more than an hour.. even though the hotel confirms the food is ready
App is good..but loosing the plot fr various reasons. I ordered the food at 12.30pm which got delivered at 2.10pm after many follow ups frm my side..the food quality was so bad one can hard to imagine...2 rasgollas cost me 100 bugs..can u imagine that?one chicken preparation having 2pieces(with bone) cost me 170 bugs.Guys please take care of it.
On a exhausted day you're a life saver Goddammit, I like you more than before
I like it It's very easy and comfortable
Really bad delivery by restaurant and customer service by chat support
Very sad customer support, no credibility for food quality delivered, stale food delivered and the response of customer support is eat it we not gonna replace
BEST Food Ordering App Best App of this category. Huge Discount, Several Restaurants with loads of items to choose from, Prompt delivery.
Cannot deliver or respond on time
Same old trouble Never pay in advance always pay cash on delivery
Worst app Nothing's to Sat. Because you guys don't improve.. PEOPLE NEVER DOWNLOAD THIS APP... ITS PAIN
Love this app. ?
Poor delivery service Need to improve on the delivery system
Waste Dont pay money through online,they will deduct your money and shows error...Zomato hacking your debit card details with Mobikwik,share this important news..my 190 rs they hacked
Fraudlent activity being conducted Ordered from x resturant, confirmation from y resturant and after waiting for one hour delivery, I followed up with x resturant and got the food delivered and paid cash. Later I got call from z resturant that we have got your order, even on my denial of receiving the same, the order was stated to be delivered in the app as it was a prepaid order. Completely fraud company, please don't waste money and time by ordering on Zomato.
Promo code Kindly cancel my order ID yaxaDq.I forgot to use promo code for cash back..so I want to use now..I already cancel the order from restaurant.. But I cannyuse promo code.for first time now..
Three times in a row missed order Every time I place an order at Natural Ice creams, they confirm and don't deliver the order at all.
Nonsense app Bakwas app hai, auto detect address work nahi Kar raha hai
Wonderful Unmatched experience. Delivered before time and continuously updated the status. Good offers too.
Problems with wallets There are a lot of issues while making payments through wallet.
Not bad Hope u add a map system to follow the delivery.
Best online food ordering experience Comparing to other online food ordering apps, this is the best with variety of options and wide range of restaurants and easily customizable order...
One of the worst apps. Support is pathetic. half of the restaurants which you chose are waste.
Order something got some other things
Order refused Refused order and debited my ac. What is this
I found this more of a disservice than being a utility. They charge exhorbitant rates
(made with @BestMeSelfie)#Selfie#BestMeSelfie (made with @BestMeSelfie)#Selfie#BestMeSelfie
Took more than an hour to deliver the food. Delivery guy never has change. Uninstalling the app
Its a joke...totally unreliable. Firstly they said the item wasn't available, then they asked me to choose another item at a higher price, after an hour they sent an SMS saying order cannot be delivered.
Works well, very convenient. The app works well. All my orders have been placed smoothly so far, and have been delivered without an issue. The UI is very responsive and user friendly. The delivery tracking feature is pretty convenient.
Bad order management Still no improvement even after the feedback last time. Same issues repeated every time.No quality control and order fulfillment guarantee. The order gets accepted by restaurant and order delivery time is shown but there is a rare chance that order will get delivered. Even if it gets delivered it would be way beyond delivery time and the quality would be sub standard. Zomato should at least check with restaurant before confirming and keep a check on delivery time.
Excellent Experience. Amazing App Ordered good froma restaurant called "Metro Dhaba" @ sector 18, Noida via Zomato App. Extremely smooth experience, the app is simple and quick. Food reached much before the expected time of delivery. Great going Zomato...
Pathetic Service.. Those stores are listed who dont deliver to the particular area... Food ordered from KFC through the application and it was showing that KFC delivers to patparganj. And good thing was it was confirmed as well then they call and said we cannot deliver to patparganj (However the store is showing that they deliver). Totally rubbish
Fake menus and cheap restaurant Everytime I ordered they will accept the order they will show false status of order. If we question regarding this they will cancel after 1hr wait. Ha they will refund money after 7-8 working days...any one who wants to earn money tie up with this app with tempting fake menu only with online payment. You can earn interest on collected money. Barely legal
Worst Experience These people are very unprofessional and not suitable for service Industry, most of my orders had issues and problems, some might not get delivered or delayed, I placed a order this morning they made wait for 45 mins and then they told order cancelled. Now just ordered for my family, after 1 HR wait , the delivery boy gets only 1 order and remaining order was not conveyed by zomato team. When tried to connect no proper response from team zomato. By the way I have waited for a long time and paid in advance.
Never on time Today at 8pm I hv placed n order one biryani at kakori house they supposed to deliver at 8.45 now is 9.05 still not get after calling them they r saying it ll take more time 10min don't trust them they r always delay higly unprofessional only waisted my time I ll never order again
Order online of ZOMATO Sucks !! With so much of "advertisement", we finally deicided to use it and order food through zomato . The outlet is not even 5 kms from my place and it took 1.5 hrs for the food be delivered . Plus the food was also not hot. IT FEELS I MADE A MISTAKE USING ONLINE ZOMATO .WILL NEVER USE IT EVER AGAIN .
Disastrous service Where did you get this vendor from... This is absolutely pathetic... we've been waiting with guests & children for 80 minutes without any food. Utterly ridiculous! You guys should learn from Fresh Menu & Faasos who are far more prompt & reliable. Shameful that such substandard & lowly services by you guys
Horrible customers care Food panda is a better app in terms of customer service such as food delay ... Badly packaged food.... Here No one gives a damn no matter how many msgs you post.... Horrible .... Just horrible
Super cool Just loved it! This new added feature of chatting is so cool. App works fast and smooth. Hassle free service.
DISGUSTING AND UNETHICAL Most PATHETIC CUSTOMER SERVICE IN WHOLE WORLD. DISGUSTING AGENTS WHO WILL MAKE YOU FEEL LIKE YOU HAVE BEEN ROBBED OFF AND CHEATED. THEY JUST SAY ANYTHING OR ANY LIE TO GET AWAY AND BLAME ANYONE WITHOUT EVEN THINKING. EVEN THEIR SENIORS DO THE SAME AND I THINK FIRST OF ALL THESE GUYS SHOULD LEARN HOW TO TALK TO CUSTOMERS.
Ordered A Sandwich & Fanta but they delivered Coca-Cola in place of Fanta also delivery speed is very slow. I ordered it on 9:14 PM and they delivered my order on 10:03 PM.
Don't like Forced rating After an order the app Forces me to rate. It's been so long. Don't recall. Buy there's no skip option. Mindless copy of Uber
Unreliable Odered a pizza cost for Rs 370. Amount was deducted from account. Zomato representative assures for refund within 7 days. After passing 20 days still didn't got any refund...worst app ever...
Crap in the name of a App Very Unreliable. They are professional with their mouth but not even closer to what they are promising. Simply say that you can't deliver. Be honest but dont lie or keep people hoping. Anyways your time required to deliver an order is hopeless plus you make fake promises after delay. Come on guys. Think about someone who is hoping 2 get the order and you are so late that they can't place order from somewhere else too. Sorry guys. It's not possible 4 everyone to do business. So give up. It's nt ur cup of tea
First impression is the lasting impression In my very first transaction, Zomato goofed it up. An order that was confirmed and paid, after 30+ minutes was cancelled by the restaurant, while I had to work with Zomato for a refund. Waste of time, effort and hassled service. And to top it, they say my refund will take 7 days. Just disgusting.
The worst delivery service possible I have given them the benefit of doubt and ordered I think four different times,each time the order has been delayed by around 45 mins (after the 45 mins delivery time so total 90). If you are a restaurant owner please make sure u are on other platforms like Swiggy or deliver urself, and if u are ordering please look for the restaurant on another platform or call them directly unless you want to wait that long. They do very politely say sorry every time they screw up but they do screw up every single time.
Yet another crap Food arrives hours late than what they inform, and yeah, to get the information from them, it again takes hours. Better I myself drive to local restaurant and get the food. If I depend on Zomato, I'll wait and die hungry. I'll explain how it works. When you place order via Zomato, the restaurants receive your order but they won't deliver unless they have multiple orders to deliver in location near u. So its sheer your luck. Nothing will change it if u order from Zomato. Just extra step of poor services.
No phone support pathetic chat support Think before ordering from zomato. If you get trouble with restaurant. there is no help from Zomato there's no phone support and chat support is pathetic. first it does not connect and if connects chat support act like robot and does not help, does not respond
Apps reviews make me feel afraid of app Thanks to all honest consumers, zomato i was about to plan an order but your negative feedbacks repulse me. You have lost one single client without even facing any trouble. You must observe it and improve your service.
So convenient! You should've an option to disable sms alerts. As, anyways, we get the same alerts as app notifications. This way, you could save some money.
Waited and waited and waited. They asked me to wait for some more time almost till lunch time was over and there was no option left. Worst service.
Worst service Order food from subway, received cold. Ordered food from kebab express, after ordering they said can't deliver
Cheated me I ordered food and paid online and never received the delivery, the app now shows my food was delivered. The restaurant is not answering my call and Zomato is also not responding to my queries. I ordered the food 3 hrs ago.
Pathetic experience!! Do not even think about ordering through this app. They dont even have a customer care number you can call at if something goes wrong. My order was confirmed and the app said it was on its way and when it did not reach me in time I called the restaurant to find out about my order. I was informed by the owner of the restaurant that he never received any order from zomato and that the system is down since 2 days. All this hassle, while you're expecting your food cuz sure really hungry, so not worth it!!!
Hated it Money debited from account, eestaurant didnt accept order... customer service doesnt know how to reply
Best foodie app Love this app. Now instant chat with zomato customer care awesome. Keep it up guys.
Pathetic services of restaurants listed At times order is delay..MOST OF TIMES ITEM IS MISSING OR WRONG ITEM IS DELIVERED....SPOILS UR ALL PLANNING AND EXPERIENCE..and every time zomato does is credit some amt in your wallet instead of improving the service
Slept hungry. Thanks to zomato. What would you do if you were dead hungry, tired and too exhausted to make something at 9pm? Answer: Order. That's what i did. After deciding on what to eat for my lone self, I ordered. The first order of mine was cancelled after being confirmed, around 9:30, stating the restaurant didn't have a delivery boy since it was raining heavily. I completely understand, and the order was cancelled. But my second order never arrived, in spite of the restaurant calling to say it's ready to be delivered by 10:45pm.
Bad experience First time after payment, the transaction timed out. My money gone and it will be refunded 7-8 days after. On reordering payment was done but the delivery person told I need to do cash payment. After calling Zomato this was resolved. But I felt bad to keep the delivery boy waiting for 10 minutes
Love it Good App Odering with ease no need to carry cash just pay online wow. Can treat family with surprise.Getting addicted to this app now not carrying money in weekends just ordering online. Wow good work Zomato.
Love it Brilliant app with amazing outlets with good food.
Unreliable app Got many wrong orders. Lot of time delay, no one takes responsibility for their mistakes. Swiggy much better
Bad bad bad They take your order and don't bother telling you that you are never getting the food. They cancel the order at their own convenience and promise of a refund that you will never get. Very disappointing Zomato
Zomato sucks They accept orders when payment is thru credit card and later in 5 mins cancel the order and say you will receive the payment in 7-8 working days..this has repeatedly happened with freshman ..samvene bagel shop...KFC..and a few more and all tomato has to say is ur money will be returned in 8days ..can't u take these guys offline if they don't want to deliver at that time..
Really hated it !! Order#3705755, this has to be the worst food ordering app out there. I ordered from a nearby restaurant, the order got confirmed in 5 minutes with 45 minutes as estimated delivery time. After 45 minutes, I received a message from Zomato that your order is cancelled as the restaurant is unable to deliver at your address. No follow up, no call just a message. Really disappointed.
Doesn't work Card payments don't work. It suggests coupons but doesn't give us an option to use it.
Worst service . No proper customer service. When ever customer care is Jyothi, then you can expect there would be no reply. Food is never delivered on time . Like others app they dont even look into issues properly.
Irresponsible service I used the chat from this app the agent is so irresponsible that I had to wait 15 to 20 min for 1answer . This service is sort of in trust worthy . Food panda seems to be far better.
Fantastic Whenever I face any challenges while getting the order, I get help from Zomato. Thanks a lot. But a suggestion- you should add more restaurants who are not yet signed with you.
Pathetic and poor services Pls dont order food.. rates and menu never matched and available.
App not working I used to use it but can't after the update i have an intex phone
Crashing eVrytime I open Team can you check the issue with the app it is crashing everytime I open it
Worst experience App is crashing it needs to be fixed
Average service Frequent delays and incomplete orders.
They take order and payment, and after that either they cancel the order or deliver late.
Very poor customer support
Good You can make it more better
Be careful These ppl are utterly careless with orders and delivery... They served us a mixed chicken egg fried rice when I am a pure vegetarian.. They are not even responding to it properly or even owning it... I feel cheated.. I wish I could share the images and the chat here... Please keep distance from such a delivery app.. Extremely extremely disappointed ...waiting for someone to revert.. And I am not letting it go so easily..
The app is not opening Whenever I click on the app it fails to open. It does not give any error message. Just fails to open. Is it some bug in the app? Kindly fix it please.
Rather use Swiggy I've placed 4 orders, of which, 3 were extremely unsatisfactory. Every time I raised a concern, they were quick to apologise and offer zomato credits. They absolutely no control over restaurants.
The delivery time is never accurate If you aren't getting something on scootsy or swiggy or food panda only then order from zomato delivery as the delivery time is never accurate
Today i installed and faced issues like the restaurant confirms via this app and later post 15 mints calls and says your locality we dont deliver and i had to check wid another one which did late delivery too was hungry for a long and time was wasted too & the worst the resturants listed here havent kept online payment option too so did pay via COD ? after all this just one imp thing.. I miss tiny owl app ?
Every time order take 2hours for delivery Customer care says they are not responsible for delay.talk to resturant guy directly. Very bad experience.
Bad customer care Really bad to order from Zomato, foodpanda is much better app. Zomato customer care is really poor to sort out any problem
Application is crashing Kindly check the app.. everytime i try to open it says failed to ope. Kindly fix the bug asap.. thanks
My order got cancelled without informing! I was waiting hungry with my kids and after 45 min. they told me that my order got cancelled and that too on asking. I'm uninstalling this app
Totally unreliable 9 out of 10 times..It just wouldn't work..bad customer service. Hand in gloves with restaurants that cheat you.
Better interface, and uncomplicated (less conditions apply) and better discounts than competitors. Menu arrangement and description needs improvement.
Very Unreliable The TIME is NEVER accurate and THEY don't corporate...SWIGGY FOODPANDA are much better and reliable
worst app ever never use it...just waste of time..never delivered on time
Disgusting Tbey have restaurants under their belt who, accept order, then post delivery time theu call and say that they cannot deliver . Do not trust the restrurent linked under this app.
Worst experience ever Simply filled with annoying and stupid people with zero sense of responsibility
LOSING ITS QUALITY N SERVICES Done Online payment And Now telling that There's No Delivery Boy So ll have to cancel The Order. This is second time that my order Got cancelled.
Worst coordination I order one thing n get the other. Plus the delivery is never never on time. I had to wait for 2h. Hope you improve
Difference in price In zomato order app, price of kadai paneer @ Mast Kalandar is 179 but restaurant price 129. Fraud at this level was unexpected.
Crashing on Asus ZenFone 5 Crashes as soon as it opens with no error message.
App not launching. Suddenly the app does not start any more...
Crashing on launch My app suddenly started to crash when ever I'm launching. Please fix this
Worst app This app really does not meet the commitments. Always delay
Good and helpful app to stop hunger In few specs Zomato app is better than other food delivery apps.
Very bad experiences Waited nearly 2hrs and later order got cancelled..
The app isn't opening. Just fails to open every time I click on it.
Always disappointed.... really very bad quality service n food stuff
Not working after update The dumb app is not opening after update
great well i use it frequently and m subway lover , so i love thid app, itd so easy and also if order doesnt deliver within given period of time , a respresentative personally call u and asist u regarding that... kudos to u people :)
Very good Service improved big time though there are still few issues
Good service Best service but if possible please arrange coupon for old customer
Horrible experience wud be an understatement The app is very inefficient in listing the restaurants. The restaurant that are shown to be open do not accept your order even if they are listed as open and its only 9pm. The money that was debited from my Paytm wallet is not refunded and the customer Care is hardly helpful...it wud be more appropriate to call them Customer Scare service...a copy pasted message for anything u ask.
App is not properly linked to Mobile Data functionality I am facing issues using Zomato app. Everytime I click on any of the options that require internet access says that there is problem with internet connection. But my internet is working fine. How do I order? Please look into the matter.
Good useful app I have ordered food through this app few times. Hassle free experience. Customer care is also very responsive. The only problem is that I have to pay tax every time I order through this.
Don't listens to customer I ordered through zomatao some food for sudden guest at home after all Ratting and reviews I trusted zomatao as well as the restaurant . I have been given a 58 mins maximum time ....(I have seen 45 mins 60 mins) trust me in my life giving 58 mins time like you'll get in 58 mins but unfortunately no they can't do that... I recived the food exactly 24 mins 47 seconds late... when complained against real-time which is been seen in zomato app...zomato said we are not responsible sorry it's because of the load .
Perfect ?! Zomato is a pioneer in food-delivery segment with a comprehensive list of restaurants. The refund process is quick too, in case, anything goes wrong. Great job, Zomato!
hate this never ever order prepaid... they cheat you by providing crap food
No control over their delivery business Poor coordination between Zomato n restaurants. Delivery timeline not followed. Confused people
Bakwas Dn't use this app really its not good app its like fek and their services are very much poor....
Worst food ordering app ever... I had a very bad experience ordering food on Zomato.
Hungry Use zomato, wide range of resturant list nearby you. Convenient, very easy to use. Try it
Very Good service Quick response from support team... :)
Too much of cheap app
UFO - Revolving Restaurant. An awesome place to visit.
Loved the Ordering Experience I simply loved the ordering experience that the app provides, especially with the various options and combos on the menu. While I only ordered from a limited number of places, I always had a good response from both the restaurant and Zomato. One thing I recommend you improve upon is the payment option wherein you have to enter the OTP. If you could come up with a payment experience like freecharge, then it would be absolutely marvellous.
Had become worst , too late deliveries Swiggy is the best
5 stars for the least generic name update LOL That's it.
Whats worse than faasos ::- zomato. This app is as pathetic as it gets. I order from a nearby restaurant @ 8 pm and the estimated delivery time was 11:30pm. Snails have better speed than you. I cannot use zomato credits and paytm wallet at same time. I ordered from yo china, pathetic delivery service and even worse costumer care. I would make my friends install this app just so that they can put a pathetic review.there is no particular reason for Zomato to exist. They dont have there own delivery staff.Swiggy is way better. Waste of money.
Don't download it , irresponsible zomoto app I order 12.50 pm (i paid already in card ) zomoto said delivery time 1.55 pm but food delivered 3 pm . The restaurant said I already told no delivery persons here to zomoto they only didn't inform you . Zomoto said Sorry for the delay but it's not first they are continuing doing like this, it's not fair they only considering money , I asked my money back but they won't give ,they give order only at 3pm.
Very bad service. There are other service provider like Swiggy, Tiny Owls which are far better that Zomato, cancelling the order after 30 mins saying delivery place is more that 4km (Actual distance is 3.5KM) Update #2. Order was delivered after almost 1Hr 30 Mins. These guys are not going to change in this century.
All time late delivery All time, ordered items are missing. I paid money but they are giving my money to wallet. Where I can use my wallet money, if the order is above 300. Totally irritated. Very very cheating
It's serious ! No updates even after reply to this comment 1. non veg item delivered when prantha combo was ordered. No one answering calls on provided numbers of Zomato or restaurant. Be careful !!! And I am not mentioning the app bugs like it kept saying "payment incomplete", the order details and notification screens don't show anything but "something went wrong". UPDATE: According to restaurant, their menu isn't properly added by Zomato. Infact, according to restaurant, some non-veg products are listed as veg. Big big issues. Uninstalling !!!
Worst in delivering I have been waiting for my order more than an hour.. but no update.. even my hunger has gone away.. I would never order food again in zomato.
Bad experience. Avoid at all costs App collects money first before confirming with the restaurant. Then my order got cancelled. Then I received the call from zomato, that order is confirmed with changed menu. Then hotel calls after 10 minutes to confirm the order. Then hotel said, delivery boy from Zomato not available. Then zomato refuse to answer my call.
Prompt revert They called 3-4 times for order confirmation and even apologize for inconvenience.nice to see this kind of customer centric approach.
Screwed up 9.00 pm delivery comes at 11 pm and now today's order 9.00 pm delivery don't know what time it will land up. Avoid at all costs. Its a suffering u can never digest, just as the food which arrives, after digestion
Nice.Everything at your fingertips!! Well sufficient app providing all necessary options for menu n listing out the restaurants, though list is decreasing day by day. Also food delivery on time and Customer care being cooperative.Only suggestion to improve app options n Format like other online portals do.
Irresponsible After the long unending wait, the restaurant says they have not received any order from Zomato. We had to place order directly with the restaurant at 10.30 pm & Zomato is blissfully unaware & least bit concerned about our plight.
Useless The delivery time is nowhere close to reality. Zomato chat support is a joke. I wish if I could upload a screenshot to show the poor response from zomato chat
Always late I use this for restaurants that aren't listed on swiggy...and not even once has the delivery been made on time...you just get a call saying they are extremely sorry every time...don't use this app..
Rubbish.. Taking my words back about this app....anyways collective information available but not trustworthy....amount deducted but no refund no delivery....gave me assurance of refund in 7 working days now saying no payment were collected.....just making fool...
Not working The restaurant menu is not opening after the recent update. Always get "something went wrong" message clicking on any restaurant
Very Bad Experience and Control of Zomato on restaurants Recent bad experience with Shree Sagar Restaurant Salunkhe Vihar Pune.They confirmed the order and after one hour when i dint got delivery, called to restaurant they are making silly excuses for not delivering order. Zomato support is also useless as tgey cant make them to deliver. Wasted my time and money.
Ordered fornthe first time and saying that the item is nkt available, wow
Zomata Credits Order has been accepted with Hotel Junior kuppana.. They took 2 hours till they not reached... So I requested for cancelation... Please don't list Hotel Junior kuppana in your list