Download Wireless CapTel® by Sprint® apk 1.94 free for Android smartphone

27 May
Wireless CapTel® by Sprint®

Posted by Raketu Communications Inc. in Communication | May 27, 2015 | 36 Comments

Apk file size: 12.0 MB

Wireless CapTel® by Sprint® is an app available for individuals with hearing loss and understandable speech to place calls CapTel services on Android™ powered devices running OS 2.3 or higher (also compatible with select Android 2.2 devices). Using state of the art voice recognition technology, CapTel delivers captions of everything your caller says, while you listen (with your residual hearing) and speak directly to your caller.

App features include: integrated contact list, call history, font size/color modifications and built in voicemail.

This app requires a network connection with high enough bandwidth and low enough latency to reliably process a voice-over-IP call. It is highly recommended that use of this app be done in conjunction with connection through a 4G or WiFi network. Attempting to use a 3G connection is not recommended.

Available only in USA and US territories. International calls will either be blocked or terminated.

Registration is required to use this app. If no data plan service selected, casual data charges may apply. Learn more at .

Although Wireless CapTel by Sprint can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Wireless CapTel by Sprint for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruption or failures in accessing or attempting to access emergency services through Wireless CapTel by Sprint whether caused by the negligence of Sprint or otherwise.

Due to FCC regulations, only individuals with a hearing loss can use this app.

Customer service can be reached at [email protected]

©2013, 2014 Raketu.
Sprint and the logo are trademarks of Sprint.
Android, Google, the Google logo and Android Market are trademarks of Google Inc.
CapTel is a registered trademark of Ultratec, Inc.
Raketu is a registered trademark of Raketu Communications, Inc.
Other marks are the property of their respective owners.

Whats new

    * v1.93: FCC Compliance update
    * v1.92: FCC Label Compliance
    * v1.91:Android 4.4 support
    * v1.90:Microphone fixes, minor updates
    * v1.85:Minor updates
    * v1.80:FCC Compliance to remove auto-login, users must log in by tapping login button. Upgrading to this version is mandatory
    * v1.75:FCC update, voicemail fix, audio enhancement
    * v1.70:Added ability to speak number, searching contacts, enlarged captions
    * v1.62:Reduced battery use
    * v1.50:Added news/surveys, compatibility with newer devices

Raketu Communications Inc. part of our Communication and have average installs from 10000 to 50000. Last Update May 27, 2015. Google play rating is 72.7273. Current verison is 1.94. Actual size 12.0 MB.

Download wireless-captel-r-by-sprint-r.apk 12.0 MB


Tony Stevenson

Instructions This seems like a good app but where are the instructions on how to use it? I press the speaker button and nothing happens. I plug in T-Coil headset and still can hear anything. Something is wrong...however, it is better than the Hamilton Captel app.

Nadine Grippa

Design looks & Design new program It design look and new program to add for leave message and contact list, change color font, font style, color background.

Carol Thieszen

Nice app except for serious flaw of no speaker phone.

Lynn Chadbourne

Okay app Installed on two phones. It is like using simplex because the delay lets both parties talk at the same time. One feature missing or hidden from me .. Can't change the default greeting that gives only the CapTel phone number.

A Google User

Very Good app I will rate this 5 star when the speaker phone works

Rebecca Sisler

Hello? This app disconnects nearly every call I try to make! The captions are often screwed up like they would be with voice recognition software. The person I contact says Hello? A few times and hangs up. Or on a couple occasions I have lost internet connection. No matter how many times I try to explain I am using a captioned phone and there will be a delay for me to read *if* the person can hear me, all except one call has ended up disconnected (I lost internet connection). I have tried making dozens of calls.

Danielle Cullins

Didn't work with Bluetooth Wouldn't work with my wireless streamer for Bernafon/Oticon hearing aids. There's no speakerphone, either. Kinda defeats the whole freakin' purpose of the program. I may try the online version instead.

robert barrett

Wonderful Works on my Samsung Note 3.

Albert Griffith

ak not reliable , does not work on samsung 4g phone

Leah Koch

Not happy Hello, I recently lost most of my hearing and can not talk on a phone, I was lucky enough to have my worker install captel on my Samsung Galaxy, I don't have service through the phone otherwise but have a strong wifi connection. I"ve been communicating with my Doctors and now through work, via my captel phone but whenever someone tries to call me on my captel number they can not hear me, so all I see on the cap tell screen is hello? Hello?... and usually get hung up on, this is supposed to make my life easier not more frustrating. I've emailed and called customer support and they 've said they've passed my information on to a technician but it's been several weeks and I've heard nothing back, they said they would email me, I guess if they called it would just be another hello.? and hang up call. I also tried installing this on my republic wireless phone but the same thing happens when someone calls, I've uninstalled the app and reinstalled but but still no help from Captel, it's bad enough not being able to hear anything but to have to deal with this hassel really stinks

Fredrick Marquez

just can't get it to work not reliable but will work some of the time

John Howard

SUCKS ! Microphone sky's not work on Samsung galaxy 3 , or data only plans (?)

A Google User

This is my sec review from a samsung galaxy s2. The app has improve. This app only drop calls if signals are bad. So leave it on 3g where most place have signal for. Most of the times it works, and when it does sometime theres no caption, or voice, there, static noise. I hope this app can activate the phone in the idle position instead of only when screen on an app is open. Sometime theres a 3 sec delay in recieving voice but it came with the caption.currently recommend for casual call only. Works, but incoming call goes to voice mail (might be my setting fault), and voicemail received doesn't show until 2 days later.

Angela Wienold

App disconnected automatically Pro: Works if I'm connected. I receive notification when someone calls me. Also, the other person can hear me fine. Con: When my phone is idle, the app disconnects me. Displays a red dot instead of a green dot on the notification bar. If this happens, I can't receive phone calls. Operator has trouble understanding a hearing person. I would not recommend this app who needs this for the job. Google Voice is a better alternative.

Brian Perrine

Does not work on LG-L38C. Locked up phone. Needed to uninstall immediately.

Brenda Hull

Caller can't understand me. It's wonderful to have captions on my cell phone But the person calling me can't understand what I'm saying. I can only use it to caption my voice mail. So it isn't of much use.

A Google User

Updated review Dev worked on some issues, no more showstoppers. Still kind of tedious, needing yet another number to receive calls, but better than nothing.

A Google User

Works great This app works so good. I have an excellent signal with 4g, that probably helps. Not sure why others are having issues. HTC Rezound here.

A Google User

No one can hear me People that I talk to cannot hear me alot of static need speaker also

A Google User

No one can hear me when I call I can recieve what they said via caption but no one can hear me from my side and several calls are the same. I think software problem

A Google User

Notq good Keeps dropping my calls and doesn't stay activated.

A Google User

Cuts out The first i installed it was awesome. Every upgrade made it worse an worse. Im so sas. Im totally deaf. Ut speak great. This was a awwsome app. I learned if not broke dont upgrade. Need easier waa to find # to call also.

A Google User

Deaf I spoke to soon. I installed new up date now it wont connect. So now i have no captel!!!!!! Why???

A Google User

EdZ Once I got and work great then cut off, can't open or dial again, why?.

A Google User

Only ok I have used web version for long time, this since Nov. Web version was a lot better! Even after the upgrades since Nov ppl still complain about static noise and have probs hearing me. Sometimes captions are so wrong I can't figure out what was said, a real problem since I can't hear either! Please get the voice part fixed! Since I have this problem even on WiFi sitting less than 2 ft from the router!

A Google User

Greatest invention since the wheel. The ability to use speaker phone, blutooth, rotate screen, and type a letter to scroll contacts would be nice. Good app. It allowed me to make voice calls for the first time in years. Had to use headset though so could see screen. Also...would like to be able to assign ring tones. Maybe a volume boost...haha but since my hearing is the issue...that may be a moot point. I love that you don't have to have 4g to use it...4g doesn't always work or stay peaked.

A Google User

Not ready for prime time It doesn't support blue tooth. I have a neck loop blue tooth, which I can use with both hearing aids at the same time. Using a blue tooth would allow me to have sound and be able to see captions at the same time. As it is now, captions are slooooooooow, so telephone conversations are impossible. Blue tooth would allow me to use the phone and use the captions for the parts I missed.

A Google User

Speakerphone! Need to be able to use it with speaker phone

A Google User

DNW. Connects me, but the people on the other end can't hear me. Tells me I don't have phone network connection when I actually have three bands of 4G

A Google User

speakerphone doesn't work They forgot a critical feature: speakerphone. What is the point of using captions if you can't see the screen simultaneously via speakerphone? As the previous reviewer said, it gets five stars when they add speakerphone. Until then, despite being great in every other respect, I can't use it so it gets one star.

A Google User

No good It doesn't work

A Google User

Fifty bucks a month for what??? Why is this app and service so flakey? It seems like it only "works" for a short time and ONLY after I go spend hours at the sprint store? They do nothing while I am there to make it work, and have NO answers because they do not know what it is! Well,,, its not working again, I thought I had it fixed but since the last update to this review I have not added any apps at all. Yesterday it started acting up again and now today,,, nothing! It tries to connect but drops the connection when you try to make a call. I had hoped that the problem was on my end but it is obviously on Sprints end. Why do I have to go complain before this service works? I think I see a carrier change in my future. Below is my prior review, for reference only. After fighting with this app for a long time, and it still not working well, I, in an act of desperation,,,,, Reset the phone back to its original "Gingerbread" os and then let it install all of the OTA updates. I then installed the latest app along with the Adobe air app. It now works very well for me on Epic 4G Touch. I did not do a backup of any apps from the phone so to avoid any problems if I had a "bad" download from before.

A Google User

Needs opt out options. Great idea. But, very buggy. Drops connections too often and needs option of calling with or without using the app.

A Google User

Glad to have it Works well if service is good and on WiFi Deaf less than 2yrs So this is great for people who don't know sign language. Started with internet version

A Google User

Trish When it works it's amazing!! Great app in reality it it drops calls far too often. When it stays connected it works great!

A Google User

Does not work Got a TB 4g and this app is crap, buggy and does not work.

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