Download Verizon Roadside Assistance apk 1.3 free for Android smartphone
Apk file size: 2.7 MB
Driving across town or across the country, Verizon Roadside Assistance lets you travel with confidence and peace of mind. Designed exclusively for Verizon customers, Verizon Roadside Assistance offers 24-hour emergency roadside service.
The Verizon Roadside Assistance mobile application has been carefully designed to make requesting assistance faster, more accurate, and convenient.
• Request assistance for a mechanical issue, dead battery, flat tire, out of fuel, lock out, and more
• Use GPS, maps and satellite to pinpoint the vehicle location
• Follow a dialogue assisting you in diagnosing the problem and requesting appropriate service
• Retrieve confirmation service is on the way and the estimated time of arrival
• Your Verizon Roadside Assistance membership confirms eligibility for roadside assistance under your plan.
The app is free to use with Verizon Roadside Assistance.
Signature Motor Club, Inc. part of our Travel & Local and have average installs from 50000 to 100000. Last Update Sept. 17, 2014. Google play rating is 79.2562. Current verison is 1.3. Actual size 2.7 MB.
Waste of time.. So I am in middle of entering my information, and I get a call. This forces me to completely start over... This happened agin... Finally get all the info in, put in detailed info of where to find car, description of car, all done... It has my phone call them to wait on hold for like 5 minutes, to then have to completely give all the info I just spent tine typing!!?? He told me it was just to verify what i put in, yet he was getting info WAY wrong, especially if he truely had what i typed.
Poor design Rating only the app, not the service, which is ok. This app sucks though. It looks like a mobile website that was converted into an app. Even that is fine if it worked though, but it doesn't. 2 times now I've needed assistance and I provide all the information only to have to call, be put on hold and speak to someone to provide them the SAME EXACT INFO. So annoying and such a waste of time. Will be looking into the options with my insurance provider and AAA, I'm paying for the convenience of an app as well as the service, but I don't feel I'm getting both.
Easy and quick I have to say my experience with this road side assistance has been very good. The wait is not bad considering. If the weather is bad of course there might be delays. I definitely like that I can reach an operator with in a minute. Estimated time of arrivals alerts are sent to your phone. Along with the tow company's name.
A friend of mine had a flat in the rain and they came in record time to help her. Her great experience has prompted me to add the feature and download the app.
Not for rural areas Needed a battery jump but the closest services were over 25 miles away and if they charged over for the trip I had to pay! Still good to have if I am not out in BF Egypt, like now.
It got me connected with an operator and the lock popper is on the way. For some reason the app did not work so I had to give the operator all of my information all over again. It seems as if the app was originally designed for iPhone because there is no way the back button works unless you completely exit the app with the home button. Then you have to log in again and restart the process.
Easy, quick and courteous This is the only review ive ever posted so thats saying something. The app is easy to navigate and the people on the other side are very friendly, prompt and understanding of your situation whatever it might be.
THOUGHTLESS APP App team didn't realize that when they force the user to put in data, ie location address, that the user would need to have the information that they had already put in saved, or retained, by the app because moving out of the app to get an address or using your back - key on an Android phone for anything, causes the app to dump ALL user data. What could take 2 minutes to summons a tow in an already frustrating moment, is made vastly more difficult. & they provide Verizon CS as a phone option. Bad choice.
Can't tow medium duty truck Can't tow our ford e450 , which is crap
Failed twice Used app twice. Both times Indicated request submitted. Had to call in, both times request had not been received.
One of the very few Verizon apps I rate higher than 1 star Almost all other Verizon apps, especially the ones that can't be uninstalled, get 1 star from me. This one I happen to find useful though.
Worst Ever! You are better off parking if you can or locating tow yourself. I been paying for years for the day that I may need an emergency tow. That day came at around 11 PM in a busy city, where many tow company's are around. I was told ETA 1 hr. 1 1/2 hrs later ? So I get e text message ETA 2:30 am...... I phoned Verizion Tow # ohhhhh, ETA is 3:30 am. Are you F-en serious! I had to roll my Maserati to a open parking space. Had a friend pick me up. By morning I called my own tow company. RIP OFF!!
Great App Very convenient and user friendly app.
I love it.... One of the BEST apps that I have. ...thanks Verizon
Back to AAA After only two uses, I know why people use AAA instead.
Super slow Will not recognize my phone. Cant register my device, etc.
Verizon Roadside Assistance service Verizon's Roadside Assistance service is Excellent! It's $3.00 month added to your bill and is probably the BEST $3.00 per month you'll ever spend!! I have it....used it....and love it!! If you have Verizon Mobile as your Cell service then add the Roadside Assistance service......you won't be disappointed!
Absolutely love this service! The first time I used the app, I needed a tire change because I was working and did not have time to service it myself. I entered my information and they gave me an est of 40 min. They were there 25 min later. That truly excited me that they were fast. The second time I used the other day, I had locked my keys in my car. The app makes it so much easier to use and you dont have to call in! I would give it a 10
Thanks I realized now how gud services I had and i didn't know it..
Garrett's Towing Absolutely awesome fast reliable,I am totally grateful Way to go Garrett's
So unprofessional The verizon rep was okay setting up the transaction but the timeliness was off point. Three hours waiting for a company who in the same town is ridiculous. When I went through my auto insurance, the wait was less than 30 minutes. Mind you, they sent the SAME company. And THEN the tow driver only brought ONE out of the three gallons as noted in Verizon's terms. I think I will stick with my auto insurance from now on.
Cancelled it today Bought this awhile ago thinking it was a good deal. Yesterday my car was dead due to the cold (on the street where I park). Called them for a jump and was told it would be 8 hours, that if it wasn't an emergency calling back later would be a better idea since they were very busy due to the weather. Today I tried to use the app and it said they would be contacting me. That return call never came. When I tried the roadside assistance number listed in the app, it contacted me to tech support. Tech support got me their number and when I called all lines were busy. Not reliable service. Nice, friendly customer support staff, but I'm not calling to chat, I was hoping to get some help. Two days off work is not something I can afford.
It's great! Have had to use it twice. Tows came with 10 minutes each time. No questions asked, save for, "Where are we going?".
Great service. Poor app!!! Keyed info for a lockout. Never received a response. Called Verizon and the app never submitted the info.
So far I just installed the app but one thing I've already noticed is that my minivan's vehicle make isn't Toyota but Toyota Truck which is not a make & I'm sure it's not a truck.
Doesn't work No service for this in my area.
Kool Ease of use abd great tool
Brilliant!!! Super easy to use and very reliable!!
Worthless. It does not actually connect you to roadside assistance, even though it says your request has been submitted. Twice I have used it, waited for a callback, got tired of waiting and called directly only to be told they never received my original request.
Good to have Have used it a fe w times and always pleasantly happy.
Haven't used it yet But so glad I have the peace of mind having it on my daughter's and my own phone! Peace of mind is worth alot!
Odyssey not available List of available Honda vehicles does not include Odyssey. Makes me wonder just how good the app is when it doesn't include one of Honda's most popular vehicles.
Love it Very user-friendly and easy to use.
I have ran out of gas a couple of times and they brought me three gallons each time. Then one time I needed a jump and within 20 to 30 minutes they where there.I also had a flat and they came to change it for me. If not for this app I wouldn't know what to do. I love it
Awesomely Affordable I've used this service countless times! Never had any problems!
Very handy I have used many times. Excellence!
VZW Roadside Quick, convenient, worth the money.
Poor Design The app itself does not work, needed a tow and would not send the request just kept saying service error. Called 1-800 number got everything taken care of but customer service could not help with problems with the app.
Completely useless app... who made it? I hope Verizon is not responsible for this tripe of a product. I could not register for over half a day so I removed the service a day AFTER I had subbed and tried to install this garbage and called my insurance company that is same cost and will be cheaper in the event of more then four (4) mishaps in a calendar year and I need to pay more.
Design and functionality Of course it sux, it's supposed to. Your being sold something they don't want you to use. That's the big business game now days. Anyone ever been on a site where they were quick to provide pay us and it's like a room with a thousand doors to no where when your trying to cancel or get a refund. Of course they hope you'll just give up and say Fruk it then they keep your money. It's only a dollar. But when sold to millions it's only millions of dollars. People are stupid and lazy & they know it =$$ lots
NEEDS vehicles added to the list So far overall is an okay app needs vehicles added I cannot register my 2002 Ford Ranger XLT extended cab pick up because pickups are not even or Rangers are not even listed just have cars you need to have trucks listed as well.
Verizon will assist in raping Your pooper at $10 a mile plus your tow
Won't work! Sends you though all the prompts just to get an error message! Also if it did it would give you an up to time who was coming and when appx.
App doesn't work Put in for a tow. Waited 45 minutes for screen to update and it never did. Physically called #7623 and they told me nothing was in the system. They hooked me up with a tow.
App doesn't work The service is fine, nice to have when you need it. The app doesn't work though. Tried to use it twice during breakdowns and errors both times. At least there's a "call roadside assistance" option so you can get through to a human, that's really the only part of the app that works.
This app does not work! App does not work and when I called for service I was told that it will take 1 hour and 45 minutes to get a tow. When I said that was unacceptable, they told me that it was acceptible and unless I wanted to pay out of pocket and call someone else, there was nothing I could do.
Verizon road side service A true life saver when times get tough!
Signed up through Verizon, worked fine
Very bad app to use while needing help. Is this a joke?
App errors when requesting service
Useless Garbage!?? Used app to request a jump start.. App says they received the request and will give me an eta in about 5mins. .. 25 mins later no eta. . I called the number for assistance on the app..ring.ring.ring. . Etc no one picks up.. I called the number for "road side" customer support and I get the verizon wireless customer support! 5mins worth of menu pressing later the phone thinks I'm in Kentucky? I'm in Florida! I finally got a rep who put me thru to a local service station providing the jump. ..too much work!
Doesn't work Has never worked. I always try the app first. When it doesn't work, I end up calling instead. Fix this, developer.
Still directs u to call and give all the same info again. I thought it would be easier via app, but it needs work if the app doesn't communicate with the phone center.
Won't retain information Keeps changing cars! The cars I enter get replaced with cars that aren't mine!
Disappointed My car broke down so I submit a service request thru the Verizon Roadside assistant app at 12:11pm I never got a respond until I decide to call the customer service which it didn't work because the system was telling me that calls were not accept it at the time. I call #ROAD again finally I got an answer just to tell me to wait for the text I got a text at 13:45 pm which tell me the ETA was 2:09pm wow I am really need to look for somebody more reliable. Maybe AAA.
Won't retain information Keeps changing cars! The cars I enter get replaced with cars that aren't mine! Now, after update, can't sign in. Totally useless.
App doesn't work The app will not recognize me as a user. Just had to pay $50 for a jump start. Screw this app and Verizon.
Useless, broken app 3 lines on my account have this feature, but signing in to the app fails. Removed and reinstalled, sign in fails.
The app doesn't work. When you input your address error comes up. Then, you continue to the final step, confirming use of the service and the error message comes up again! The only function of this app is to find the phone number and call them.
App doesn't work I've always been happy enough with the service from roadside assistance, but the app is pointless because it doesn't work. I had my information in and ended up calling to see where my jump start person was and they had my vehicle information, but had not placed to service call to get anyone to cone out yet.
Waste of time I pay for my monthly term for the roadside assistance with the company and it says I don't have the feature. Before it would act as if my profile was never even on my account to get help with towing or lock opening. Need to be fixed immediately.
I wish I could give this no stars! Horrible experience! I have just spent an hour trying to get a tow truck dispatched! The app constantly returns error messages that make no sense & if any notifications cause it to switch to another screen, you will have to start all over again. Just bloody awful!!! This is a paid service that I will be discontinuing immediately!
Useless service, you get what you pay for. Called to get a jump start on my old van. Won't do it. Tow? Nope. Considered a heavy duty vehicle. Had to walk 10 miles to find someone to jump it using standard jumper cables. Waste of money!
Accident They won't help you if you get into a car accident. They don't tow damage vehicles for whatever reason. Other than that it's ok.
Great Service!! This isn't really about the App so much as it is about the Service. 20 minute tow arrival at 9:30 in the morning on Monday. Unbelievable Job!! Thank You Verizon and A & R. Another Reason I've Stayed On.
A f*cking joke Was stuck and no one ever answered. Pitiful..