Download mServiceDesk apk 1.3 free for Android smartphone

27 Apr
mServiceDesk

Posted by TELKOMSEL IT SQM in Tools | April 27, 2015 | 8 Comments

Apk file size: 4.8 MB

Telkomsel Mobile Service Desk is a new mobile application that allows you as a Telkomsel employees to submit complaint or request related to Telkomsel IT Services without having to contact IT Service Desk directly. Telkomsel Mobile Service Desk is a secure and may be access through internet access without using TSEL APN.

Minimum Operating System: Android version 4.0
Data Package : Public Network Access

mServiceDesk Great Features :

1. Login
Secure Log in for Telkomsel employees only (by using domain user).

2. Create Ticket
User allows to create complaint or request ticket and track the status of the ticket.

3. Reset Domain Password
Users may to change his/her domain password.

4. Unlock Domain User
User may to unlock his/her domain user.

5. Reset HRIS Password
User may to change his/her HRIS password.

6. IT Service Catalog
User also able to view IT Service Catalog and any updates from IT.

7. IT Service Monitoring
User can view IT Service Monitoring Dashboard

8. Employee Directory
Users allows to search and view Telkomsel employees contact and save it to his/her contact/phonebook.

9. Call Service Desk Agent
Allows users to direct call IT Service Desk for further assistance.

10. Chat with Service Desk Agent
Users may chat with IT Service Desk Agent for personal assistance.

11. My Point
More you create tickets, more you get points in My Point. This point allows you to GET ANY GIFT.

Whats new

    - Bug fixed

TELKOMSEL IT SQM part of our Tools and have average installs from 1000 to 5000. Last Update April 27, 2015. Google play rating is 88.046. Current verison is 1.3. Actual size 4.8 MB.

Download mservicedesk.apk 4.8 MB

8 Comments

Rahmad Tri Wasono

App chrashed Unfortunately, mServiceDesk has stopped. Sony T2 Ultra.

Defri Mulyadi

Upgrade success The function back to normal. Thanks.

herlin kholillah

Still can't open Still can't open after upgrading this version

Muhammad Ridha

Crashed Crashed after updated into 1.3ver.

Hanif Ashar Al Fajari

Broadband services utk employee service

Chikitta Tanfidziya Ann

Easy to access, user friendly, fast response Very smooth, smart apps, simple and very usefull, especially in self service menu. ServiceDesk agent always warm and fast to be my personal assistance whenever I need help. Great work!

Dwisak Effendie

Easy to use Very helpful

ryan apriadi

Wow Simple but usefull

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