Download LiveHealth Online Mobile apk free for Android smartphone

25 Oct
LiveHealth Online Mobile

Posted by American Well in Medical | Oct. 25, 2016 | 98 Comments

Apk file size: 35.0 MB

The free LiveHealth Online app gives mobile users an easy way to connect with a live doctor for an online video visit using your own mobile device. It’s simple, fast, and you can use it anywhere—24 hours a day, 7 days a week.

LiveHealth Online is a live video interaction between you and a trusted, board-certified doctor. You will find primary care doctors such as Family Practitioners, General Practitioners, Internal Medicine and Pediatricians. Use LiveHealth Online for topics such as colds, flu, allergies, upper respiratory infections, urinary tract infections and bronchitis. An online visit with LiveHealth Online eliminates wasting time traveling to an urgent care center or retail clinic, or waiting for an opening at a doctor’s office. And, it costs less.

If you have already enrolled in LiveHealth Online via the Web, simply enter some brief information and the mobile app will match to your existing account. If you haven’t enrolled yet, download the app now or visit and enroll – it’s easy!

Whats new

    We continue to improve the LiveHealth Online patient experience with these new features:
    • Parents can now share a child’s account, making it possible for either parent to have a visit on their child’s behalf.
    • Users now have the option to share multiple photos during their video visit with a provider.
    • Better and faster video handling.

American Well part of our Medical and have average installs from 50000 to 100000. Last Update Oct. 25, 2016. Google play rating is 71.3291. Current verison is Actual size 35.0 MB.

Download livehealth-online-mobile.apk 35.0 MB


Bridgett Severt

Convenient and easy Was able to talk to a doctor in a matter of minutes and resolve the problem. Good experience!

Tammy Day

I would give it negative stars if I could 1. The app doesn't even work. 2 docs said i never connected. Well it wasn't for lack of trying or wifi. 2. If you're sick, just go see someone. You won't get anything but yelled at by these quacks for daring to tell them what your symptoms actually are. Seriously, the one I got yelled at me for daring to suggest that I have a high pain tolerance so i can't tell if i have sufficient facial pain to suit her checklist. Just don't waste your time or HSA savings on this scheme.

Keisha Darden

Wow. This is great - I love it! And it was so easy to get to a doctor.

Brian Newhouse

Update broken..... With this latest update the app is broken. I've emailed the dev and waiting for a response. Will rate higher once the update is fixed.

Steve Burnett

Work wonderfully over Thanksgiving The kids and I came down with strep throat over thanksgiving. Call in saw a doctor. 30 minites later had antibiotics and all better with in 5 days.

Angie Martin

No providers in Texas! When you get an added benefit as part of your insurance health plan, you expect it can actually provide that benefit. Will revisit when there is actually something to use.

Cindy O'Haver

Live Health Online Virtual Doctor Vaughn was a great help. On my way to the pharmacy to pick up RXs. Hope to be well soon!

Joy Brumback Smith

Wonderful! Easy, efficient and knowledgeable drs. Will do from here on out for common illnesses.

brad black

First impressions not good NOW I may be dumb, I'm no doctor but, I do know my insurance information. I downloaded the app, agreed to stupid ambiguous TOC, and entered my information, including insurance ID number payment info! Chose a payment info! Well, it says $49 before insurance. Well, my co pay is $10 so do I have to actually have a dr Visit in order to find out what I need to pay? Sounds like Nancy Pelosi talking about voting for obamacare. Painfully slow and no app switching because it logs you out will upda

Becky Neelands

Won't do anything but go straight to a list of providers

Jeff Goslin

Easy video doc appointment took ten mins script waiting at pharmacy... Awesome!

randy roark

Money saver Saved me a Sunday trip to urgent care. Great if you are needing antibiotics in a pinch. Half the price of an office visit

Kim Peace

Just used it - what a time and money saver. Now on to the pharmacy to pick up presription!

Cindy Lavender

Amazing No more wasting time sitting in doctor's office.

harsh sharma

Very fast and user friendly app Great app. Fast connection and a very easy to use interface. Providers are able to see and hear me fine with no audio issues. Never have been frozen or shown any delay at times I have used. Will highly recommend if you looking for such an app.

Chris Drews

Excellent. The ability to see any doctor any time any place is so convenient and easy to use. Loving it.

farhan butt

Amazing.. Loved the app.. Now I can discuss all the problem with a doctor sitting right at my home..No matter what state I am in, this app always helps me..

PL Grant

Very good app Liked the app. Nice easy way to get simple medical questions answered. Easy installation

Brijesh Pandey

Great Mobile App!!! A very useful and user friendly app.Easy to connect with doctors.High quality audio and video connection.I will definitely recommend it.

Julian Bester

EXCELLENT App Quick, efficient, simple to use. When you need a fast and professional response from an app, you get it. The bonus, is you get the same from the physician you visit. So much easier to use this than sit in a waiting room for hours on end!

tong zhang

Great app Very easy to use, nice people, great service.

Abbey kawesi

I love this app. Say goodbye to online chats with physicians without knowing who you are chatting with or whether they are real. With this app you have a face to face chat in real time.

Namrata Acharya

Faster and easier app Easier and faster connection. Excellent audio and video conversation.

Yogesh Kshirsagar

Excellent mobile app A very useful app from American Well. Easy to use and a very good quality.

A Google User

Great little app. Very useful. I haven't needed to physically visit a doctor since ive had this app because of the convenience it provides. I highly recommend it.

A Google User

Awesome App Could get in touch with the doctor from home. It was very quick and easy. Will defn use this app again.

Shane Hill

Great resource! Able to speak with a provider. Great video connection too.

Athena Barber

Athena barber Great fast paced easy to use

Nabeel Ahmed

Amazing App Very helpful app. Video and audio are excellent. Easy to use & convenient.

Irina Genis

Very usefull app

Sreyrath Chea

Great App Very easy to use and connect to the doctor. Awesome app!

Joseph Gunawan

Loving this app.

Tim Nixon

Very very cool. The future of medicine! I love this app! Saving time and money on doc visits without having to schedule an appointment and drive to an office? Simply awesome.

Rame Sha

A real tease Looks like the LiveHealth Online service is unavailable in Texas. You find this out as you enter your personal information and reach the pull-down list for the State of your residence and find out that Texas is missing. But up until this point it looked like a well written App. I felt it deserved one star because at least the concept was appealing although the execution was disappointing. A better design would be to query the state upfront before requiring the PIN and gathering personal information.

Philip Velasquez

Great idea, BUT... I can't even get past the first screen. It says to tap "agree and continue" and I do, but nothing happens. Worthless app.

Barak Stolfi

Can't enroll if you live in TX No option for selecting the state of Texas when you try to sign up, and it is a mandatory field.

Joe Wyant

Great idea, but can't login. I love the idea of this but it's useless as it is. I created an account on my computer which doesn't have a webcam so downloaded the app on my phone and tablet. I went to use it today but there is no way to login to my account. I tried reentering my information but then it says an account is already created with my info and still no way to login. I created a username and password when I created the account but verified on phone and tablet that there is no way to enter it in the app. Please fix!

John Jesser

This is what healthcare needed. Love it. Can't believe it is this easy to get to a real doctor.

Amit Varde

Unable to sign up on S5 It keeps asking for the birthdate, even though it is provided

Chris Piazza

Doesn't work on Marshmallow I kept getting an Internet failed error message at the very end, after I went through everything, so my internet is obviously fine. I closed the app and tried again, now every page is blank. EDIT: It works on my tablet, it's not compatible with Marshmallow.


Cannot enter State for Billing Will not allow me to enter my state for billing purposes making it useless.

Jorge Valerin

Love this app.. Works great off my Note5, both my wife and daughter got their visitations done within 15. Never left the bed....

Kristie Thompson

Unable to run app App will not open in HTC One or Samsung Tab S. Receive Internet connection interrupted error.

Hosel Johnson

Coolest thing sense slice bread

Sephra Hansen

Really timed out while talking with Dr .

Lisa Shelton

Won't open The main screen shows up and just sits there....

Brett Brandau

Doesn't work Won't let me enter the state for my credit card ... Renders it effectively useless

Ginny D

Not working I have used several times before, now all the sudden will not connect. Please fix

Jessica Shirley

I don't understand the negative reviews on here. This app is prefect. So easy to use. I was able to chat with a doctor who was so nice. She confirmed my diagnosis and i had a prescription sent instantly to my pharmacy. I did this all while sitting in bed sick.

jeremy brewer

Not working I have changed my password 3 times since I've had this and I have never used it since I can't login.

Lia Slusher

Keep getting service not available fix this crap

Ginger Trippodo

No stress My primary could not get me in for two weeks and I had the usual swimmers ear infection I am prone to in the summer. My employer just advised us of this service and I used it. This was easier than calling my doctors office. Very professional service. I will use again if needed.

Phillip Anderson

Will not let me or my wife sign up Had HR watch while I entered my info. They confirmed all was correct. It just doesn't work, nor does it tell you what to do when it fails. 900+ employee company and it doesn't work for anyone here.

Mitzi Oakes

Does not work Get a letter to sign up for chance to win 500 amazon card and the app doesn't work keeps saying to upgrade it! I JUST DOWNLOADED IT!!!..get it together anthem blue cross blue shield I pay you way too much for this crap!

Shaun Barrett

Sign in Log in and registration is long and frustrating and often doesn't work even with the correct info. I'd rate the app 5 stars if it wasn't for this problem.

Donya Topp

Does not work App does not load. Just sits and circles. It doesn't work on Web either. Contacted them and they said I don't have strong enough Internet signal?! Then told me for my phone to uninstall then reinstall. Still doesn't work.

Jon Owens

Won't open app. Says update. It will not allow me to open the app, it says I must update the app first; however, there are no updates... it's the most current version

Beth McDonald

App played music over doctor Music played over the consultation. Could turn it off. Tech support response was to remove and reinstall the app....didnt help!

Todd Binenstock

not quite there yet. most providers can't subscribe? what good is that? no filtering of providers by specialty and prescribing ability. faq won't scroll so that won't help. needs work but could be very useful. possibly not for anything too complex or where testing is necessary. i guess I'd know if i could get to the faqs. Samsung Galaxy S4.

Susan Layman

Can't choose my date of birth Won't take dates of birth outside of August and September. Also won't take any other numbers than 1 and 2. If your birthday is September 2, you're in luck. Otherwise, it is broken.

Paul Ste. Marie

Useless. Registration doesn't work, for no apparent reason.

Mellodie Suire

Update needed but won't update It keeps telling me that an update is needed to use the app but it will not update. It just keeps looping.

Cynthia Carrillo

New to app First log in and already telling me no providers of any kind available, check later!

John Mitchell

Useless Would not connect

Scott C

Works great! Way better than sitting in a doctors office for hours! App worked as expected.

Robert Harris

Ok Yes the app may have a lil wait time but it beats seating in a waiting room all night to see a doctor. I did select one doctor and was sent to another but again when u go to the ER u still don't known who you are getting. I don't have to leave my home and drive to an ER and the cost was a lot less then the ER. So over all it saved me time and money the app is ok I would use again. Also I don't use my phone I used a laptop for better connection.

Joe Latimer

Doesn't work I can't even sign up with this app. After entering my DOB, a red error message comes up stating to enter DOB.

Eric Sinclair

When you get to the landing page, there can be 2 to 3 people ahead of you by the time you finish putting in all the required info, despite the doctor being available when you chose them. You should enter all required info, THEN be entered into the queue - not vice versa. Another thing - today, I was in queue to see a doctor, and they "requested" I transfer to another doctor - despite the one I chose specializing in pediatrics (why I picked her). When I rejected, it kicked me out of the queue anyway. Dumb.

caira perkins-krause

Won't load Just keeps loading. Even after a shutdown. Waste of time. An ER would have been faster.

Aundrielle Graydon

I had a really good visit!!Will use again!!

Theodore Calkins

Best app ever I've only used this app one time. I was so sick I didn't want to leave the house to go see a doctor, the doctor prescribed medication and sent the prescription top the pharmacy without me leaving my house.

Robert Brazil

Great Service The service was good but application crashed once trying to set up.

Deanna Wedow

Doesn't connect I've spent all day trying to connect. What a waste of time

Paul Winer

All Issues Gone So Uninstalled Every issue labeled for older version meaning there are no valid issues which is impossible. Not honest. Can't trust.

Kristi Kolb

Horrible! Signed up with no issues, got in queue to see dr, was transferred to another dr. Then waited forever for THAT dr, was next in line, then transferred to ANOTHER dr. Waited in THAT queue. THEN got the error that the app was working to make things better... waited over an hour to be booted out and had to log back in and enter everything else in. I could have just gone to my dr in the time it took me to try and figure this out, only to be booted out. Waste of phone memory, doesn't help at all, and a waste of time!

Melissa Klinkster

Buggey using Samsung galaxy 4 Keeps saying to register enter your birthday. I've done that but it keeps giving me an error that won't let me past that screen

Kim Ching

No problems yet.... Just downloaded without any issues. Will reevaluate when I use the app.

Charles Bird

Loops You can't get past the sign up screen. Keeps asking for birth date. Uninstalling.

Peter Crawford

Does not work - buggy App does not work on my Samsung s5. It claims an interrupted Internet connection EVERY TIME I get to the payment screen. Please fix.

Kristen Knepper

Seriously. Fix how to enter your date of birth.

Jonathan Opray

Date of birth entry is busted On the date of birth picker, it only lets you navigate one month at a time. I would have to click the button hundreds and hundreds of times to get to my birth year. This isn't worth my time--I presume the rest of the app is as bug riddled as this based on other reviews and am giving up.

Amy Burchett

Kicked me off S4 I waited 20 mins. for a Dr. and when one finally got to me I got the "unfortunately this app has stopped working" message! Please fix this.

Keeps saying to enter dob It needs to be fixed. Doesn't recognize date of birth entry

Jennifer Hutson

No free coupon code as promised online

Calvin Moore

Rip off. Did the live online deal to get a scrip for a sinus infection. The Dr was good and I was able to get the medicine l needed. Later that day I started to get chest pain from the medication. When I called back to get the meds changed. The Dr was gone they wanted me to start over. Including paying again and getting some kind of credit. I asked to speak to a manager, and I was told they will call me. I still have no medicine nor have they called. They got my money that's all they care about!

Won't work on BLU R1 Keeps insisting that I enter my date of birth, but won't let me enter it. Worthless to me.

Bill McAndrews IV

U don't work to well 4 Me. I get My medical at the VAMC - Mpls. Minnesota

Les Grainger

Quick to connect, professional service from the Doc. Absolutely loved the experience. All of my needs were met.

Ricardo Cabrera

Love it Love this app. Great idea!!

Sarah Sebring

Can't even open the app! Constantly says Internet connection is lost. I have moved to different connections and still nothing. It's the app, not my Internet connection! Fix this!

Bo Brandon

Worked when needed. Great app saved me $100 Saw a doctor got a script for a rash/infection i was dealing with worked great on a HDHP and it cost $50 a normal office visit cost $150 and got the same service would have in the office

Dana Wilson

This is amazingly awesome I was seen at the ER and continued to feel pretty bad. I started realizing slowly I was fighting off some kind of infection so I called and consulted with a doctor. Face time is new to me so that was strange but it was really nice and professional. A doctor saw and assessed me and it was so neat and awesome. Sent medication to my nearby pharmacy and at midnight pst all for 20 bucks. I will highly recommend this to my family and friends <3

Priyesh Jain

Impossible to use date picker on Android. It's unbelievable how dumb decisions can be made involving an app with use cases around medical inquiries which can be time sensitive. The date picker for dob is impossible to use for anyone above a couple years old than today. I could never recommend such a mission critical and yet unusable app to anyone.

Hannah Misciasci

Appointments for psychology are rarely available. You have a message box for 'privacy' but it doesn't give you an option to message a provider.

chris schlater

Downloaded an hour ago already home with my prescription. Worked for me and gave me the what my normal doc would have given me. 15 minutes including the call and the pharmacy trip. Worth every penny.

Skirt happy

My profile & insurance My health insurance easier to understand and how things are paid etc is important at least I'm not on the phone over an hour only for the automated system to hang up

Jamie Dorgan

Haven't used it yet. I guess we will see Don't know

Adam Thompson

Has potential Video would not connect. Could see Dr. Dr couldn't see me.

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