Download iiNet Support apk 1.4.2 free for Android smartphone

20 Mar
iiNet Support

Posted by iiNet in Tools | March 20, 2016 | 84 Comments

Apk file size: 2.7 MB

We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app.

With the latest and greatest iiNet app you can stay up to date with all things iiNet, such as;

· Check your monthly usage for a range of services (broadband, mobile, mobile broadband and more!)
· Call our award-winning support teams with the simple touch of a button
· Check current support wait times
· Scroll through your past 5 invoices
· View and update your contact details.

And that’s just the tip of the iceberg! We’re always looking at ways to improve the app, so keep an eye out for regular updates, each with better ways to stay in control.

Like the app? Got suggestions at future improvements? We’d love to hear from you. Drop us an email at [email protected] today!

Whats new

    -· Minor bug fix preventing app from crashing on Android 6.0

iiNet part of our Tools and have average installs from 10000 to 50000. Last Update March 20, 2016. Google play rating is 63.1068. Current verison is 1.4.2. Actual size 2.7 MB.

Download iinet-support.apk 2.7 MB


Paul King

Widget please Can you please add a widget option for the mobile usage

Michael Ensly

Works fine Works fine for me to keep an eye on my mobile usage. Would be nice to have a widget though.

Philip Tran

It working now Somewhat confusing to read the mobile usuage. Should just show total quota (monthly)for internet/ calls, n have meter go up to indicate how much you used for that month.

Mark Paulton

Plan change makes it crash Had a mobile plan change and it crashes all the tine now

Brandon D'Souza

Please add Tasks

Peter S

Went rogue on my phone I signed into this app last night, brief visit, didn't sign out, checked my 95% charged phone, now showing 44% charged????? Almost immediately check my watch dog data use app and saw that this app had used 62Mb of 3g data in 2 hours, couldn't believe it. Took screenshots, kicked this app over the garden fence. Google and iinet can sort out how this can happen, get your act sorted

traceyanne goodyer

About as good as a nail in the foot Don't bother with it

Milton Fox

Vast improvement This is a vast improvement over the last version well done.

Matt Willis



Richard Moormann Totally inaccurate, about a week behind. Utterly useless.

Robert Wiley

Needs work Not accurate. Basically all the app does is show your usage and it doesn't even get that right. Usage in the app is significantly different than what the iiNet website is reporting.

Mischell Hodgson

Great App This works well- easy to navigate and user friendly

Stephen Manning

Nice work Like the overall look and feel & it's easy to use. One thing from the old app I really like, is the white suggested usage bar underneath the orange usage bar. A thin grey line (same colour as the text) underneath could work

. Brett

Fantastic Excellent Flat UI, love the colour scheme, matches the online toolbox. Overall UX is great with a simple introduction to the usage tilt feature.

Rob Beelen-Smith

Looks good Needs a widget like the old app though

Al Davison

Very basic Display current ip address would be nice

Luke Walsh

The hourly won't load I wanted this app to check hourly usage and it never loads.

Richard B

Looks Great But The app looks great, much quicker than the old app and everything works except for the hourly usage gragh.

James Hector

Night and Day! This is great and functional. Give me a widget that looks as nice and I'll never bother you again!

Scott Davis

Clean and easy UI

Kelli Lamb

Awesome app

Mr Dylmax

Good Very good :) .. Needs widget

Joel Russell

Love it! Works well! Thanks heaps guys!

Steven Ritchie

Great new app Better then the old app. Love the callback feature.

Mush Man

Crashed With Westnet and logged in fine,showed usage etc then crashes on Xperia X10.

Adrian Watter

Used up all my Quota in background Used all my data quota in the background just doing nothing. Now I've got no download quota left!!!

Rob Smith

Much better than the old app Needs a widget though

Tade Whittaker

Great app - should be the default! Well designed, functional app - I cannot understand why this looks so great, but the default 'iinet' app hasn't been updated since 2013! Just get rid of it, add a widget to this one and you're set

Davy Wouters

Good but... Where's the widget at???

Brandon D'Souza

Please add Tasks and material design

Ken G

Doesn't recognise my password Although I can log in to Toolbox on the website, this app refuses to accept my password.

Darren Rogers

Android M? Doesn't work on M. Emailed developer in October, no response or updates.

Liz Knox

Needs a widget Good app, but would benefit from a widget that shows usage and remaining data at a glance

Gerald Goh

Simply won't work Can even open up on my marshmallow. Please fix it asap. Cheers

Dragan Srnic

Not working on N6p Used to be great app on my old note 3 but on 6p it won't even start. I guess it is compatibility with Android 6 issue and believe/hope that it will be fixed fairly soon.

Mitchell Kent

Unable to Open. Unable to even open the app.. As soon as it opens the App crashes. Uninstalling Reinstalling the app does not fix issue. Nexus 6, Marshmallow 6.0... Please fix!!! UPDATE 11/FEB/2016 - STILL UNABLE TO OPEN THE APP. Poor effort iinet....

Theo Georga

Stopped working after upgrade Won't work with Android 6.0. Crashes on startup.

Chris Leathley

If you have android 6+ give it a miss, just crashes and based on the comments here, nobody seems to care.

John Kavadias

Crashes on Android 6 on Nexus 5 after a recent app update Tried clearing app data, and uninstall/re-install. Did not fix the problem. Sent crash reports via Google Play. No action to remedy the problem yet. Had to uninstall and go back to using toolbox website. Tedious on a smart phone. The app was useful.

Paul Grimmond

Marshmallow problem? Loved app until now. Crashes on opening after upgrade to marshmallow.

Brendan Abbott

Doesn't work on Marshmallow

Paul Aldred

Crashes on marshmallow Useful app but no longer works on upgraded phone . please fix.

Jayden Mews

Android M No support for recent android version

Tom Walshe

Does not support Android 6.0 - crashes at startup.

Tyler Noorbergen

Crashes on start up on android 6 marshmallow Refer to title.

Joel Cummings

Its Close - Doesn't work for MM Yet It's lacking the ability to see the individual total peak and off peak usage for the month, only the daily usages. Plus, lacking support for Marshmallow

Daniel Minge

Please fix the android marshmallow issue Just crashes on boot, please fix this

James Hector

No Android M support Just crashes. Not good enough.

Franky Lee

Crashes upon opening

Nathan Smith

Crashes on M

Azula K

Usage is not up to date

Steve Meatheringham

That's what I'm talking about! The bee's knees, the bells and whistles, yee hah, just what I wanted, now I can see whats going on and where!! Thank you support

Sherryn Davis

SO FAR, so good A great and easy way to access my usage aswell as request a call back from support, instead of having to call and wait in que then also being able to find out what the wait time is just by checking this app is a great addition to an already great app(in theory, as ive only just downloaded the app im basing my review strictly on what ive been told about the app from friends and on the apps description. However, if anything changes I will definitely update my review then.) Hope it does what it says it will..

Xexen BrightBlade

Well done! I am unbelievably shocked with this new app at how good it is I have been hoping they'd bring something out like this to better manage my data the only thing missing is the widget

Antony Bowen

Back ground mobile data usage This app used over 30MBs of mobile data in the background in a single day.

Natalia Laban

SOOOOOO SLOW It works, but oh so very slow.

Jim B

Worse than useless Doesn't reflect my use in any way

Jimmy Chong

Crash on launch Keep crashing when launch on nexus 6p

Andy Lawson

Crashes on Nexus 5X :(

Steven Ritchie

Great new app App no longer works. Crashes on startup

Jamie Tomkins

Old app was better Old iinet usage app was better in terms of functionality. On the old one, I could at least see what remaining data I had during both on and off peak times whereas here it adds it into one usage meter and only offers a total used count. That really doesn't help me when trying to manage my on peak data use.

Maria San

Does not load Once I open the app it loads ok but once I close the app and open it up again it just says "Retrieving details...". The page won't load. Only if I clear it from the memory, then it'll last up correctly. ?

Philip Jones

Not Bad looking into another Internet provider due to poor customer service and support.

Christopher Morss

Decent, but limited It is good for what it does, but I would love to see some of the toolbox features, especially connection speed management.

Matt Ellins

Great app When I am mobile and on the go I like to check my data usage via this Really Good app.

Jason Flinn

Works well. Glad to see iinet values there customers responses with the app.

Stéphane Guillou

Free software? Could this be released under a copyleft licence in order to make it available in the F-Droid repos?

Richard Begg

Doesn't work on Marshmallow

Andre Linthorne

Wont open on samsung s7. Dont bother - it wont work.

Steven Hodgkinson

Broken on android 6.0. For what is supposed to be a tech company that's pretty poor

thong tran

Android 6.0 not working Not working on nexus 6p and galaxy s7 edge. Fix this already. Its been months

Dylan McArdle

Crashes on startup I also have the issue where the app crashes on startup. Have cleared cache and data and reinstalled the app. Android 6, LG G4.

Andrew Bishop

Junk Takes 10 minutes to get data. Prefer to walk to the computer, turn it on, log in, make a coffee, bake some biscuits and check out my portal than wait...

leszek grotowski

Does what i wanted, that is usage. why it is called support? The usage app did not work for me.

Craig Dennington

Usage meter is wrong! The data usage meter dates are wrong.?? The date is calendar date for my monthly quota in the app, when Tool Box has my quota resetting on the 6th of each the app is useless for monitoring what data I have left each month!

Walter Sung

Wrong and Inaccurate data Wrong quota data!! I thought I'd almost run out of quota to 1gb remaining but actually i had over 40 gb left!

J Huang

I need to know my session ip address

John Kavadias

Runs on Android 6 on Nexus 5 now Handy for quick view of the essentials

Pisa B

Logs in and works perfectly Great for checking invoices and my usage.

Raymond Sy

Old app is better Easily readable information on the old app. It would tell you how much you have left in both on and off peak and how long to go before reset. Please update app with the info above. I can see I'm not the only one. Please fix.

Jonathan Mcgahey

Confusing and missing on/off peak Definitely rather confusing of a app to use and the rotate to view hourly but then taking you back to the home page is just silly. Also missing on/off peak amounts which is just frustrating when you get capped for 1 but couldn't tell you were going to from app.

Marcus Andrade

Nice. Probably the best ISP app I have seen so far. Struggles a bit sometimes to display broadband data usage.

Seren Fallstar

Old app is better Not good for people on old plans that have peak / off-peak quotas

Tony Nguyen

Annoying Request callback doesn't work. Incredibly hard to get in touch with support.

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