Download GAME Reward Mobile App apk 10.3 free for Android smartphone

25 Apr
GAME Reward Mobile App

Posted by Game Retail Limited in Lifestyle | April 25, 2016 | 186 Comments

Apk file size: 26.0 MB

Now with Scan it Experience, a cool new feature within the Augmented Reality (AR) Scanner!

The GAME app now brings you: Rewards + Game Wallet + Scan it + Promos + Trade-ins & lots more, all protected with a new secure login.

(We use Google, Facebook and Microsoft login systems, as used by many websites – it’s safe and secure and don’t worry we ONLY use this for your security and we do NOT use any contacts, or friends list or make any posts! We promise!!

- Collect points on everything you buy in-store and online. It’s simple to join, just download the App and fill in your details, then use the App whenever you shop.
- Collect and redeem Reward points through the App.
- Scan games in store with Scan it, the new scanner, to find out all the product details, watch game trailers and find out your personalised price for the product. Not in store whilst on Scan it? No problem hit BUY ONLINE to purchase the product.
- Complete exclusive accolades to earn bonus points, and view your progress against each one.
- Quick links to the mCommerce store, Marketplace, Xbox credit, PSN credit, FIFA points and the Nintendo eShop
- Get trade-in prices for your old games with our integrated Trade-in price checker.
- View our charts, and link straight to products on the web to buy or pre order.
- Looking for mobile games? Check out our recommendations in GAME Droid!
- Find your nearest store with the built in store locator, even follow them on twitter!
- Keep your contact details up to date to make sure you don’t miss out on offers exclusive to Reward members as well as other great content & promotions that are relevant to you.
- Connect to the in store WiFi available through the app.

We've included some additional security measures to keep your data secure by using Facebook, Google or Microsoft login ID.
We don’t access any of your contacts when you login using any of these IDs, we simply use your login credentials to confirm your identity. It’s a much more secure method of logging in to websites and apps, so is safer for you. And don’t worry, we won’t be posting anything about GAME app on your social sites!
This type of login system is already used by many websites – it’s safe and secure and means you won’t need to remember a new username or password.

Whats new

    What's new?
    + Removal of Xmas List
    For bug reporting, features requests or any problems please contact us [email protected]

Game Retail Limited part of our Lifestyle and have average installs from 500000 to 1000000. Last Update April 25, 2016. Google play rating is 78.8412. Current verison is 10.3. Actual size 26.0 MB.

Download game-reward-mobile-app.apk 26.0 MB


Martin Sampson

What went wrong? On my old phone, it was a good app. I redownloaded to my new phone and it all went wrong. Won't let me sign in using my GAME account (top marks whoever signed that off!), and it keeps saying my registration process fails every time I use another verification method. Given up attempting to use it. *EDIT* Very poor customer service when I attempt to contact them - still not fixed!!

Adam Korb

Not online Still can't buy anything online with my wallet despite it being so called only months away, I have two disable children and work all week I can't always get into town to the local store. Hopefully this will be implemented soon its a basic feature from other companies, I really miss Gamestation.

jonny Fitzgerald

Great app won £30 of points as new norwich shop open and give away so many points was well happy ? cheers game buzzing

Pete Davies

NOT a GAME! Unless you like selecting and de-selecting things... in which case I have a great window for you to lick. X

Argha Sarkar

Allocades don't work Fe allocades point didn't go throgh

daniel o'reilly

Won't sign in Keeps coming up "sign in process fails, please restart registration again". Please fix.

Daz Underwood

Can't log in Can't log in with my game card. Needs to sort this out or it's just a big app taking up my space. Please fix.

Back To Bander

Broken Get to the first page on the app after downloading. Press continue and the "oops something went wrong!". The app is essentially dead weight and useless at this point.

Stephen Allen

Games app Awsome app and great to keep an eye on them well needid points!!!! And great game accolades!!!!!


Worthless I've used this app for years why can't I login with MY game account details? Why are you forcing your customers away its madness. Login with google and can't link my account can't login to my game account. Bye game and good look I'll be going else where for my gaming needs from now on (I've been a game customer from the beginning sad day)

Paul Rutter

Great app! The best feature is the barcode scanner, also if you use the app when trading in, it adds the value to your game wallet straight away

Kevin Mccurdy

It is not working for me at all "HTC ONE"

Kurt Rolfe

Can't copy or click verification link.

Liam Ellington

Failed to create wallet Failed to create wallet account ridiculous so annoying.

Charles Richardson

Great app Works well with no issues

Simon Stone

Love the app quick and easy to use and never had any problems with all the fitchers top app GAME

Steve Beck

Not on my game app call of duty black op 3 I preordered call of duty black ops 3 at game I use my game app and I thought my call of duty black ops 3 would be on it but is not

Charlotte Turner

Can't sign in!! Argghhh so annoying

Miki House

Used To Be Good Until update now barcode and cover scanner don't recognise anything. Fix and the stars go up.

Kim Peacock

Gams shop very good

Conor Gibbins

Great Best way to shop dude.....

mark burchall

Not a bad app had a problem at first registering reward card. Very quick call to Customer services. Sorted in seconds. Had points on there made.purchase with them and got a load of points back for using the app. All in all good app.

gemma hutton

Help I have about 3 loyalty cards which i want to transfer all points on to one card. Iv just downloaded this app but it's not giving me the option to add other cards. Please help.another problem is my partners trying to phone game but constantly engaged. There's 2 loyalty cards in his name but only one of them he knows of. One of them is registered to an address he's never lived at.please help.

Robbie Mcfadden

It's ok It's ok in relation to amount on game reward card but when trying to scan for trade in value says it cannot find item connected to bar code

Marie Jeffery

Worst app ever The app don't allow you to even log in with you own information it's rubbish.tryes it on 3 device same conclusion ill stop buying games from game.whats the problem I have a reward card which I've held and used for years old app works fine new app need programmer to be shafted.entered all correct info as listed and app says failed. It's truly cap and adding insult to injury ask me to visit shop for a long hair unwashed geek to do it .waste of my time

John Doe

Terrible What a shxt app.. Scans don't work. Can't sign up... What's the point of this then?

Simon Geran

Can't register original Game account. I understand I am in a minority but I don't have a Facebook account and I don't see why I should change my registered account email address to use this app. Ridiculous!

Lee Curtis

Too big, does nothing, cant register 40mb app which does nothing you can't do in a web browser!! Tried numerous times to register my reward card and it kept failing. Deleted!

Deborah Sutton

Huh! Huh! Keeps saying I have 62p on my card even though I keep refreshing it. I was sent a email other day saying I had 2.70 on card. I also bought the new ds later and still can't find out how much now I gave. Please fix. Otherwise what's the point of this app.

Richard Hunter

Take Game With You Keep an eye on your game points... Great App A Must for Us Game Geeks ?

Craig McAndrews

Bit pointless really Apart from telling you your points. The app basically puts you through to a browser for most options. I could keep this 40mb app...or I could just use my browser. Uninstalling. EDIT:and it kept calling me Jim...

Alan Arnott

Follow the instructions but can't link reward card and in a continual loop of sign in, registration, registration failed, sign in etc etc

Joe Mumford

Amazing Fantastic runs very smoothly and not a single problem yet also its great for getting free points

Lee Trilsbach

Won't Register When I register with my Gmail account it says it has found my details. But when I click on the activation link the app just says 'something went wrong'.

Demel Johnson

Awesome Does everything you'd expect from a video games store app

Matt Booth

My reward card is linked to my GAME account. I can't login to my GAME account any more. I can't login as a result. Why? Went into a game store, made a new account on my Google Account. Merged my Game account over. Problem solved.

Robin Hirst

Forced to use social media account WHY Am FORCED to used a social media account to login - what a load of Crap!

Steve Butler

Rubbish Asks to enter card number then says it's not recognised. Crap app Crap shop.

john mccarthy

Can't sign in Tried all methods and won't link to my reward card, continual loop as per other reviews

Adrian Sunderland

Brilliant! Works perfect on my phone and GAME gave me £5 worth of points for registering over Easter. Fab!

Sassy Thomas

Sign up errors, had enough I've been a game reward card member for YEARS. Get a new phone, redownload app and it just flat refuses to sign me in no matter what login service I use. Been weeks and I finally give up. Not remotely impressed.

Triple Digit

Locked out If you forget your pin, you have to reinstall the app so it forces you to make a new pin

Joel Dinero Francis

GAME app can't use GAME account I thought downloading this app would mean I could use my GAME account but I quickly found this not to be the case. What makes things worse is the fact that, in order to use my Google or Facebook account, I'm required to put the login details for these accounts into the GAME app rather than the GAME app using the existing accounts and other apps' APIs to log in. Massive potential security issue there! I'm not giving the GAME app my Google or Facebook passwords. Please fix pronto.

Mohsin Atta

Update is f'd it up Can't login anymore with my normal Game details have to use fb G+ or Twitter etc. At least make that crap work! Can login thru web app but not the actual app. What a load o balls guys! Fix it! It's been like this for ages!

Robin Elliott

Logins Logins flatout don't work. It's so stupid, it says flatout that i don't have permission to access my OWN accounts on Facebook, G+, Steam etc.. fix asap

Gaming Raver

No GAME account sign in Why can't you sign in with your GAME account? I thought this would of been a basic feature on the app, apart from that it work fine on my device.

Kyle Allwood

I can't sign in! When I try signing in, it accepts my reward card number but comes up with an error telling me to go in-store or look on the site for help. Looks like no ones replying to the complaints either.

Dominic cobley-palfreyman

Wrong balance and games not on pre-order list I bought a PS4 from game at the same time they were doing the triple points and have yet to receive the points after several calls and only shows a balance of 62p. I also pre-ordered a copy of black ops 3 but it still hasn't shown up on my pre-order list. Please fix this!!!!!

Tony Ballard

WTF Works fine on kitkat or less. Won't work on my lollipop Xperia Z phone

Brett Garwood

No access Can not login to my account, the email address I use isn't for any of the ones that can be selected, even if it was it keeps erroring

Owen Morgan

Why?! Why the hell should you have to sign in on social media? My reward card not enough?

Chris Kent

Help me I'm getting. 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

Eimad Basit

No sign up It doesn't let me sign up due to invalid credentials and denying my access. Please Fix this or help.

Daz Underwood

Can't log in Can't log in with my game card. Needs to sort this out or it's just a big app taking up my space. Please fix. This is a joke been like this for weeks. Sort it out I will get rid of this app

Nicola Wilson

Wont let me sign in Also doesn't link up to old reward card... pointless!

Leigh Dappa

**READ** The Trade/Sell Quotes are COMPLETELY different to what is offered at an actual Store.

Thomas Kear

Used to work...can no longer log in. Unauthorized: Access is denied due to invalid credentials.


Can't sign in Clearly a common occurrence can't sign in. Ridiculous the only real function of this app and it doesn't work. Pathetic

Linda Larke

Great to use Love using this app so much better to use then having to carry the card .

jason jones

absolute rubbish , does not let you log in with your account number the app makes you log in with a social media account, which then in turn creates a brand new account number, there is no way to get your old points on to this new forced account. I have emailed [email protected] with my problem as have many others , I await a response but im not holding my breath.

Jacob Quinn

Wont let me sign in!!! Absolutely shocking app.

Karl Harding

Bought a new phone reinstall this app now can't sign in.

Mike Taylor

Cannot log in at all after setting up account

Ashley Groom

Ruined it Why would I want to sign in to my social media instead of my game account, stupid retards, learn to make apps

Jake Tutt

Can't sign in Can't sign into my account, absolutely useless!

Chris Williams

Can't login, literally no explanation except i "don't have permission"

Katie Lau

Not letting me sign up. Basically as it says not letting me sign up, received the emailed but the links don't work. Tried it 5 different times. Then try the contact us link and it also lead to a dead page....

Kat Fraser

Screwed up Just got a new phone and it wont let me sign in. Makes you link via facebook, etc but even if you try doing it the verificatiob mails not working sends unclickable links which even if you cut and past error and game want you to call a 0845 number and be charged to fix there crap no thanks. Didnt have any of this on my old phone you just linked to your csrd without the bs

James Martin

Scanner won't pick up any of games I want to trade in, no matter what I do and some of the games don't come up in the list when I've searched them and these aren't titles that no one hasn't heard of. Bit crap when your wanting to find out the price of stuff that you want to trade in

Gaming Gamer

Alright I prefer the shops but online I can get F1 2015 were as in the shop I can hardly find it, I saw it in GAME at Junction 31 in Yorkshire

Dave Murby

Still no fix for pre order dates Unfortunately, since update (10.1) pre order dates are broken. Countdown now suggests New Years Eve for release dates.

Kev C

Crap Worst app on Google play, the website is the worst as well absolutely pointless nothing works correctly half the time, the shops are no better either

Kevin Mayes

Rubbish Cannot get past the sign in page. Unable to sign in and there appears to be no way to sign in to my game online account, it would rather me use other services like FB, Steam, Google, Etc. Pointless then. Uninstalled

Laura Shanks

It's broken The app no longer let's me sign back in now that it signed me out, it does the same on my phone. This is getting a bit ridiculous with the amount of bugs popping up.

Robbie Simmons

Help me please I will increase the stars if i can sign in through email and password of my account that i created online as the emails that i had use for my social media are different to the one i used for the app please fix

John Smith

Terrible Forces you to sign in with social media, prices are sometimes more than in store and the overall feel is cheap and nasty, even worse than their overpriced shops with rude pimpely staff

Chris Morgan

Log on issues. Why oh why do I have to use a social media log in to get into an account. If I go to the website it's just email and password. I don't have social media accounts and I feel like I'm being discriminated against. Sort it out Game.

Darren Mackintosh

Works well but... Needs a bit of a facelift, and needs to use the new android camera api (my camera is upside down on my Nexus 5x) but apart from that not a bad app

Andrew Amos

It works Only issue i have is i cant seem to see anywhere my orders to track within the app. Would be useful

Cheryl Green

Wish I'd read other ratings first! I have changed phones I no longer have my reward card so couldn't put a number in. Made me sign up with my social media and emails are different so I no longer have any of my rewards on here and no way of changing it in the app!

Stuart Gifford

New update has made the scan feature useless Scan feature worked previously. Now it is about as much use as a chocolate teapot.

Scum Bagel

Doesn't work They told me to wait a day then activate the link in my email, which I did, and it says an error occured. Please fix your rubbish application.


Very handy One of the best apps I've got,if you forget your card when you go into the store you can easily pull out your phone and they can use the points through that

Rachel Morris

Can't take off existing card. Entered the wrong card, yet it won't let me remove it and add the correct one.

Shaf Mohammed

Restrictive You HAVE to use one of game's registration methods (fb, steam, twitter etc) otherwise you can't use the app. Ends up giving you a different rewards card/number than what you have on your PC account. Uninstalled

dave howard

Wtf No longer works. Just get a pop up saying hashing tag error


GREAT FEATURE PACKED APP As a big gamer and regular game customer having the game app is a no brainer. The app is really handy and feature packed, you can check your rewards balance anytime, check the trade-in price of your games without trailing up to the shop, and check the top games chart for your next favourite game.

Reg Coley

Scanning DID not work, I couldn't register

Justin Lancaster

Great at scaning games. But it wont let me create an account

Robert Bushell

Not working This app used to work fine for me but recently it doesn't update itself with any points I've earned or accolades I've achieved

Rob Harrison

Great app I am loving the new look cheers guy keep up the gud work but one thing can ya plz allow it to go on the sd card not phone then it dose not harm my phone memory

Stephanie Hurwood

Repeat/resend You seem to keep saying new promo's but always seem to just resend the same ones over and over. This is quite annoying.

Ste Jones

Doesn't work Absolutely ridiculous app, you used to sign in with just your email address, now it forces you to sign in with a Facebook, Google or Live account...but if you have an old Game account it won't link your reward points...just keeps saying 'Error'. Why change it when it worked fine?!!

Emzy H-S

Pre order dates Pre order datea need to be sorted out keeps telling me the day it is released, good thing I knew when it was actually released ot I would never of got my game!!! It is really just a sortcut to their website tbh really does need fixing but it is a good app in some way or another

Matthew Scatchard

So annoying The app itself is great, the website it sends you to however is rubbish. I can't do anything on it since it reloads constantly and crashes in the middle of everything. Sort it out, there's a lot of orders not being made because of this, your loss as much as mine.

Harry Truscott

Previous GAME App I previously had this app on a different phone and that is the one linked with the shop. Is it possible to recover that account on my new phone?

James Lee

Failing to sign up I click signed up and it say falied to sign you up restart your app

Matthew Tunney

Changed Device... Can't sign in via the options presented. Can't access pre-order info. Can't check points on card. Surely email address is enough or search account by postcode then verify?? Help appreciated.

Karl M

Forces social network registration I don't use a social network. Stupid demand.

Colin Price

Painful setup Can't link to my old reward account.

Ryan Sands

Samsung Galaxy S5 Sorted out the problem, so I bumped up the stars. Thanks

Steve Dowling

Unachievable accolades Please make it clear which accolades can no loner be achieved (remove them from list / change title etc)

Ben Bristow

Is alright but really ugly. Could do with a material redesign.

Shaun Hayward

It would Be so beautiful if it was not...

John Brook

How many times is the same update going to appear?

James cantwell

Bugs on signup/login Doesnt let me signup or login to the reward card section making this app absoltuely useless to me just something that now takes up unwanted storage space on my device, says that there is no certificate on the page and chucks me out.

Tom Evans

Forces me to use social account login in order to access my account but then doesn't work ... Useless. Clearly I'm not the only one. Did you actually test this before launching this version?!?

Allen Hebden

Doesn't work Won't let me sign up just keeps saying that there's an issue with the certificate. T'riffic!

Michael Barrett

Can't sign in I've been unable to sign in, keeps giving this message " there is an error with the security certificate for this page please try again.

David Austin

unable to sign up or sign in as the 3rd party logins are useless, i have a FB acc an google acc and an microsoft all work fine individually on the phone but the app wont recognized any of my logins with no option for a manual setup a subpar app. as unreliable as the actual website which 50% of the time cause's my pc to BSOD.

Stephen Todd

No longer working Cannot access my wallet, refuses to let me sign in. Won't be buying from Game for my points if its not fixed

David G

Seems to have fallen apart lately Over the last couple of months one update or another seems to have really messed up the functionality of this. Now I cannot view my accolades or use the scanner. Basically its only any good for advertising and saving a tiny bit of wallet space as a loyalty card replacement.

pink Minion

Can't log in I can't log in cause the email that's linked to my card is different from my Facebook account. Bit stupid

Blood Heresy

Uses to work When this app used to work I loved it. It was my main Point of contact for all things game related such as what I had preordered ( if the order had decided to sync up from my purchase in store) to any offers to my ballance which was converted to bps there and then but recently with my new phone I am unable to log in which disappointed me greatly. Sorry game sort this out.

Will Stoddart

Sucks Doesn't work on tablet nor phone it just sucks

Nick Mason

Certificate errors on log in Unimpressed that it forces to link with another account: Facebook, Twitter, Microsoft, steam, etc. To add insult to injury, none of the logins work due to a certificate error.

andrew berry

Trade in rip offs Yet again more bs from game only dl for trade in checker fallout 4 game trade price £12 trade or £8,40 cash CEX £20 trade in it £14 cash yep they're really giving the best price aren't they

Lee Burda

Bugged It would not accept my pin tho the pin i entered was correct so uninstalled to reinstall the app but crnt sign in due to certificate issues apart from that good app dose what i need it to tho am missing some achevement from it!

Nigel Paine

Literally useless Like many others, I can't log in or do anything with this crapp

Shane Kempster

Poor Games trade in prices are a joke paid 49.99 for a game 5 days ago and app says 18.49 trade in no wonder they going under

Andy Bowden

Still does not work Installed today, click sign in and you cannot sign in. Rubbish app

K Bastow

The app is very bad at updating it's charts. Games that were released months ago still appear as 'coming soon' for the gaming platforms. One of the main reasons I wanted the app was to quickly and easily find new game releases.

Matty Clark

Alright app The app is fine, but GAME's services are terrible. They lose your account and don't tell you information until it's too late. Wouldn't recommend, would tell my friend's not to get.

Jamil Ahmed

"Failed to create the wallet account" Are you guys even testing this?

Matthew Trunks

Brilliant Best app I have tried in a long time really easy to use and very helpfully tips included

Mark Sumner

Z 2 Unable to sign in, and the links to password reset don't work.

Taz Shanahan

Login Issues I used to be able to sign-in with the email I registered my account with but now, because it's not an email linked to any social media, I can now no longer use the app. At least I can still use the website *rollseyes*

Joseph Dillon

Pretty good I give it 3 because it's good but not great. It gives me all the basics, but doesn't show my preorders I did in store, just online ones. Also, they really should have a dedicated app that shows the reward info and also to buy and preorder games straight from the app, and not send me to their mobile Web browser. The top charts for me are usually old and not updated weekly as they should be. If you use this only for scanning at the till for reward points then it's great, but it could be so much better.

Indy Abai

Doesn't Work Anymore! I set up my account and app years ago, and now I cannot login. So what happens to all the points and money I have accrued?! They're trying to use social channels to capture more data (greedy), but have totally botched this up as far as I and all the other reviewers can see. Sort it out GAME, or you will just continue to lose loyal customers. You're not the cheapest on the high street or online, so it's best you stop ticking loyal customers off. If not fixed soon, I don't think I'll be back.

Sunny Hollis

Absolute Rubbish I have a brand new Sony Z5 and the app doesn't even allow you to log on! GAME, if your reading this, BUG TEST YOUR APP BEFORE PUBLISHING IT!

Sameer Saeed

Pointless garbage Tried over a dozen times to sign in but cannot even click the button. The developers should lose their jobs, same way Game has just permanently lost a customer.

Gareth McDonald

Use the website instead Does not fully work, prefer to use the mobile website instead.

Mo Rashed

Broken Seems like it still hasn't been fixed... Do not download this until they sort out the log in issues

Samuel Gowland

App inventor quality Game's app looks like a GCSE computer science app inventor creation. Every menu is poorly done and designed, app hardly functions. Won't even allow existing game account holders to sign in using there account have to go through an irrelevant third party sign in. The software dev's and designers need to have get there act together or Game should start employing new people to do so. This app is so outdated, it's 2016 and they can't even embed the EULA agreement into the app, it's just a hyperlink.

Katie Suffolk

Needs updating!! Needs updating majorly! Games like Uncharted 4 are still on the coming soon list even though they have already been released. When you have a preorder the new release date doesn't update in your preorders on the app. If you're going to have an app you need to be updating it regularly!!

tony tonybiggsy

Update Game charts well out of date, as someone who can't get out much would be helpful if can see new games etc

Andrew Walton

game app is CRAP. Scanned 4 barcodes didn't read any of them. installed this app 5 mins ago and gonna take it straight off. CEX give more on trade-ins anyway and there games are cheaper. get a grip game stand up to your competition.

A Google User

Blocked out of app behind a social network login! I initially installed and used this app using my regular GAME login details, however, GAME decided to do away with that simple method and lock the app behind a social network / Steam login wall! Assuming I even have a Facebook, Twitter, Google+, MSN, or Steam ID, I would not wish to use those credentials to use an app from another company - no matter how reputable they are! I do not wish different online accounts to be linked in this way for security reasons, especially when I signed up once!

David Stanley

Why can't I log in? Why can't I log in using the same method I use to log in to the website? I already have an account with you that my reward card is linked to. There is no reason at all for you to make me use some other account if I've already gone to the trouble of setting up an account you. This is just an exercise in annoying me. Annoyed customers don't stay customers for long.

James Thom

I used to love now I hate it DO NOT INSTALL Used to work perfectly hence why I got rid of my card I've got nearly £300 on my account but it doesn't exist I can see in the background behind all the error messages I only have £1.25 then it goes on about hash tokens and crashes everytime I don't even know my card number now either this app is in serious need of a complete revamp never mind update it's updates that made it muck everything up in the first place

Jacob Parker-Henry

Update needed!!! Login doesn't work with Facebook, uninstalled and reinstalled and still doesn't work, got a new phone that can actually run the app unlike my last phone but can't log in so cannot get reward points at the moment so it needs an update to fix this!!!!

nicholas gardner

Got a notification that I needed to do an update so I did the update I installed the update and would no longer let me sign in on my phone nor my tablet due to not having the specific accounts I use yahoo for my email yet the selection is not on there ........ Also I checked via the website on the laptop and the money I had in rewards has vanished..... looks like ill be taking business elsewhere

Philip Evans

Absolutely terrible I've tried multiple ways to add a gift card to my wallet and it tells me I already have a steam account associated and won't let me go further, didn't work using web browser, doesn't work with Facebook login. Massively frustrating experience, I wish I could rate it minus

Johnny Wilson

Really... Downloaded this purely to check a trade in price for a game released in 2014, and it wasn't listed in the database. Good one. Deleted.

Stephanie Foster

Needs To be able to scan the barcode on your receipt to put on points if you forget to use it which I did today. Now I guess I'll have to chat to someone online to get the points put on because being on my phone I completely forgot to use it as it was off. No one at the Telford store even bothered to ask if I had one either otherwise I would've put my phone on and done it.


Probably the least upto date app in the world!!!! I go on your website and have to download an app to see how much an s6 edge+ trades in for and the most recent phone on there is an s5, what a waste of data, don't download! Utter rubbish!! Same as most their stores!

Ian tupper

Awful isn't the word I used this app all the time but it's awful now. Game, you would why your on the verge of going into administration... AGAIN!!! Well this is just the start of a long list of issues you need to address. You need to up your GAME!!!!

Cameron Cunliffe

The app is rubbish couldn't log out access my account or use any of my reward points because of it

Daniel Tolley

Absolutely ridiculous Can't use my original reward card now which has about 20 quid on it. Absolutely useless app. How it gets 4 stars i dont know. Prob fake reviews that they force staff to make like so many other companies.

Matthew Ferguson

Accolades not working I made an account and registered my card with this app and waited a few days and still didn't get the 250 points

Steven Dodds

WASTE OF TIME What's the point in saying sign up if you won't let me???? No matter what option I pick it comes up error! I'm not happy!!!

Dylan Nieuwoudt

Crashes every 3 seconds Downloaded the Game app to use up my store credit, start a search but it just freezes and crashes on my LG G3

Glen Nigel Matthews

Out of date App needs a major update and regular updates. Nice as a digital version of your game card, so you can check your wallet, other than that it's pretty useless. I thought news updates would have been jam-packed with E3 2016 news, instead it says that Uncharted 4 is coming soon...

andy prestedge

Does not work on my Z5 Premium

Kenneth Eva

Needs updating! Needs updating! Games which are released are still in the coming soon folder. The game chart is unbelievable as one of the 1st games out for the xbox is still in top 10. And it always takes you to the Internet Explorer. Waste of time

Michal Polacek

The barcode does not work on my android phone. Get this sorted. The app is rubbish.

Berto B

Are you serious? If I sign in with my hotmail you get to see all emails addresses I send and receive to!?

Mike Groves

Never up to date! The charts are always out of date with game released months ago still under 'coming soon'.

Dennis Leech

Can't login with email Why do I only have the option to login in with Facebook, google, etc.? My account is linked to an email that you refuse to let me login in with on your website, and your support never reply to my request to unlock my account. You keep sending me emails, but won't let me login. Useless!!!

Matthew Storey

Waste of time The barcode scanner is a massive waste of time won't scan 99% and the 1% it does scan it can't read worse app I've ever downloaded it doesn't even deserve one star, complete crap.

Adam Hogshaw

Pile of sh*t if your going to make an app for trade - ins atleast get it to work! Should just put the prices on the website

Matt Brooks

Total waste of time Can't even be bothered

Karl Dobson

Works well now I can keep track of my preorders and the total balance of my game reward card and gift cards its very useful

Nigel Rodgers

It's okay Falters a little at first and couldn't give me a price for a couple of games. As for stated you won't be beaten at price! What a joke, I can get more for all of my games at CEX. I think your statement is actually classed as a lie.

Mark Townsend

Does what it's supposed to do Never had a problem with it at all....

Richard Wakefield

Great So much better than having a loyalty card. Updates instantaneous when wallet or balance changes.

Keith Ruddy

Really bad Why do I log in like this, I had £23 credit and when I log in threw Facebook or Twitter my credit is £0. What the he'll are yous doing. What was wrong with the ordinary way too log in.

Zach Skinner

Make it work I can't sign in or sing up

Jack Babington

App A great app to use

Harry Ahmed

load of crap when searching for anything comes up with some stupid hashing token message

Matt Newman

Mostly useless What the hell is the point in the app if when you select marketplace and most of the use full options you just get taken to the browser where you then have to login? It should be all in the app or if I am logged in on the app then I should be logged in automatically when I get taken to the browser.

Patrick Honeyman

The above rating is a sad one to give I've rewritten this review as before it was more positive. After six weeks of communicating with GAME CS (I wanted to speak directly with the app team but you get redirected) the issue of being able to login successfully to the GAME app via social logins still exists. Regular communication has now turned to not getting replies or a time frame for any progress/resolution. An app that doesn't let you use it and no additional support beyond generic login advice I think speaks for itself. 1 star until fixed.


Can't spend what's in my acc/wallet I have approx £150 in my game wallet which I got from family as gift vouchers. I have tried to purchase a Nintendo DS but I cannot complete the purchase and it just says try again later, customer services are very nice but can't understand why it's happening. I then tried just using the gift vouchers on their own without the app but you can't use more than 3 of them in one transaction!!! Useless!! They have my money and I can't spend it, what's the point of the wallet?

Mohammed Faisal

Cannot sign in registered via Yahoo. I registered with my Yahoo address and the app. doesn't show any option for me to sign in. You've got Microsoft, Facebook etc but not Yahoo. Plus my Yahoo password is different from my email password for obvious reason(s)! Can you please update the app. so that its easier to login, thank you.

Chris Michael

I can't even sign up! Called customer support and they can't help me! They told me they are having issues with their app! It's been a month since then and nothing has changed! Total incompetence! -5 Stars!

Jamil Ahmed

Working now, but PIN auth is required every time you switch apps It would be nice to have a period of time where I don't need to enter my PIN every time I task switch back to this app. Sometimes I need to look up things about my games, so flicking back and forth would be made better without the aggressive PIN requirement on each switch.

Tony Diztruxion

Garbage I have a game card, so downloaded the app, like it says to do on a sticker on the card. Nowhere in the app gives you an option to link the damn card to the app. The faqs tell you to visit the website, where you log in, and lo and behold, you're in the same account the app signed you up for. Why does an app not support the card from the same bloody store. Surely when signing up in the app it should say, do you have a reward card already? If so enter the 11 digit code. Totally incompetent

Jack Barker

Shocking!!! Recently made an account today and got told to go onto this shocking app to add my reward points on....I cant sign in with nothing eg facebook, twitter, google + and whenever I put my reward card number and details it always says its not reconised when it should be!! Its ridiculous I have spent 1 hour trying to fix it but nothings working!! The amount of times Ive had to sign in is unreal, just a bad app!!!

Paul Bayliss

Why all the permissions? Asks way too much access for info it doesnt need at all. Redirects to website half the time and then the site doesnt add points to your reward card unless you relog into the site anyway. Cannot see the point to the app other than data grabbing for their own benefit. Go straight to website or your local branch if you really want to shop at game.

Ryan Johnstone

Does as it's supposed to do but could look so much nicer with a proper material design makeover. 2 Factor Auth sign in with Google does not work.

Chris Speight

Awesome to use and quick after months of not being able to use my money and vouchers I had to go to game where they joined my accounts together and was only able to use my money as know u can get a card to use instore and cost nothing too just for people who need this information hope this helps you out somehow

Geoff Hellyer

Why do you need so many permissions Look I understand that by using social media you'll be able to target the right adds I get it but why do you need to see all my private Contacts. Not everyone uses bookface.. the app itself is poorly coded that redirects to your website and again have to login too.. it's pants.

Dan Duffy

Can't login Tried to login with Facebook and keeps saying something went wrong. I will change stars when sorted

Shaun Young

The app is ok but won't let me sign in Every time I try to look at my game wallet it tells me to sign in. When I try to do this it directs me to a Web site is down page.


I am unable to sign in to my account, i have tried login through all available method facebook, google ,steam but all i get is web page not available. so fix this ASAP

Kierron Mullineux

Love it, absolute essential! I always love going to GAME staff are so friendly and this app is awesome. I never have to worry about forgeting my wallet when i go to GAME I just bring some cash and my phone and i collect up on points very quickly.

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