Download foodpanda - Food Delivery apk 2.14.36 free for Android smartphone
Apk file size: 14.0 MB
Order your favourite food online and have it delivered to your doorstep in no time!
★ Choose from the best restaurants near you.
★ Discover the widest variety of cuisines.
★ Enjoy the fastest delivery service in your city.
? Our Benefits
The foodpanda app is easy, fast and convenient:
✔ Choose your meal from a variety of carefully selected restaurants.
✔ Order food on the go, wherever you are.
✔ Get access to live status updates to track your food from the restaurant to your door.
✔ Save money by using our exclusive deals, discounts, vouchers and coupons.
✔ Customize your dishes with sauces and toppings, just like you would do in the restaurants.
✔ Fast & secure online payment methods.
✔ 30-minute delivery in Hong Kong & Singapore (coming soon in other countries).
foodpanda App as seen by the media:
"With a host of different restaurants available – including Sassy
favourites such as MANA!, K-Roll and Bao Wow,
this is perfect for those lazy Saturday nights in." by Lauren Blogger, Sassy Hong Kong
"Hong Kong | Cali-Mex x Foodpanda | 1KG Angus Steak Burrito, Pulled Pork/Baja Fish Tacos & Grilled a Chicken Quesadilla & Chips, Guacamole, Salsa
- working lunches require mass amounts of food, thanks to foodpanda app
I don't even need to bother leaving the office." by Ronny Blogger, littleobesechildren
Whatever your cuisine choices are, we’ve got them all; from Japanese to Indian food, Italian to Vegetarian. You can also choose one of the popular demand such as pizza, sushi, Thai food, pasta or from a long list of western options. To ensure a wonderful dinning experience, we partner with various restaurants to provide you with the richest variety of cuisines.
As a global online food ordering marketplace, we adapt our service to cater the needs and wishes of our customers in all 24 countries:
✔ Hong Kong and Singapore:
We feature quality restaurants and offer express delivery service with our own foodpanda riders to have better control of delivery. Partner restaurants in these cities include Mana! Fast Slow Food, Cali Mex, Pizza Express and many others. Food delivery just got faster in Hong Kong and Singapore!
Available in Delhi, Bangalore, Pune and 100 other cities in India, our users have ranked us as India’s most convenient online delivery platform. Top partner restaurants in India include Papa Johns, Pizza Hut, Subway and many more. Your fast food delivery has never been easier in India!
Check the remaining 23 countries at https://www.foodpanda.com
Reviews & Feedback: If you need help or have any feedback or suggestions, email us at [email protected] We'd love to hear from you.
Follow us on Facebook (fb.com/foodpandahellofood) and on Twitter (@foodpandaglobal).
For more info visit:
+ Support for Express delivery / foodpanda delivery based on country’s settings
+ New filters and sorting screen
+ New search look and behavior on restaurants list
+ Popular products
+ Budget indicator on restaurants list and filtering by budget
Foodpanda GmbH part of our Lifestyle and have average installs from 5000000 to 10000000. Last Update Oct. 12, 2016. Google play rating is 78.6686. Current verison is 2.14.36. Actual size 14.0 MB.
Poor listed Restaurants 80% of Orders placed were not available at restaurants. No proper process is being followed. Foodpanda itself should do proper investigation before registering Restaurant.
Why location based What's the use of a food delivery app or service if it can't deliver to places where respective restaurants are not delivering? Like if 14th street is not delivering to Malir, Foodpanda should be doing it.
Where is the food!!??/ I have ordered and it's been more than one hour and my order haven't been delivered I can't move from my house because I'm afraid that they will come but its one hour and its running the second. This is my first order by the way. I wouldn't recommend it for my friends.
It took too long to figure it out . The pizza got here fast,but i had to go through lots of stuff to get my discount.
Used to be useful,now I just banned this. 3 times successful delivery. After that, twice I've received call from the operator saying no delivery as having issue with rider. Why i can placed the order, email confirmation received, but no delivery? Isn't it stupid service? If no delivery service in particular area, then just block the user from placing the order. Can't you even think about it?
What in the world is this? You simply cannot order anything from this App, I tried ordering a Pizza, but in the end it would always show the message that my request could not be processed or something. Even adding coupon codes is an issue, it just keeps loading. Even ordering via the website doesn't work. If you manage to place an order you will end up with an email just minutes later saying that your order could not be confirmed. I even called FoodPanda and tried ordering again, but without any luck. A complete waste of time.
It's been great but, Well, the app crashes a lot! While on the payment page! I'm freaking hungry and you are making me fill in the details over and over again!
Nice platform! Foodpanda provides a nice platform for hoteliers and consumers as well. Great offers n deals time to time means u save a lot when ordering from restaurants next door. Please improve restaurant availability in chennai. The options are very limited in this app. It was great in other cities though!
Awesome For someone living in a remote part of the city, they can deliver my orders on time. That is saying something. Great service!
Bullshit App Sometimes you can place the order in 5 minutes, n sometimes you need more then 1 hour. What the hell
Worst experience This one of the worst application. Instead of ordering food in this application, we can go by walk and collect the orders from the restaurant. I suggest you don't use this application at all . we had a very bad experience. Ordered the food at 1.30 pm got the food at 6.30 pm.
Where is my pizza..? Where is food panda? Food pandas Sucks.. I think u guys are sleeping.. I ordered pizza from Domino's and called after 30 mins to know the status. Lol... restaurant guys saying there is no such order received.. Even there was a 50% off on first order.. But as usual cleverly escaped 'as the chosen restaurant not accepting the voucher.. Halfwit pity u Team food.. Never order via food panda again..
Bad creepy pizza Last night i ordered a 'country special ' medium size pizza from dominoz through food panda app.. The pizza was so bad in taste or i can say a taste less pizza base with some cream only..not even baked properly .. I used to eat pizza many times before .. But i use food panda app first time n i am totally unsatisfied.. Not going to order again.
Very obvious bugs! 1. Sign up with facebook doesn't works, just a flash of screen that's it. 2. A blank white screen appears when I try to see vouchers. 3. This was the best, why u guys didn't allowed apostrophe s in apartment details section. I was wondering for quite some time when it said invalid details without pointing what's wrong with that. All these bugs are likely to be encountered as soon as a user installs and tries to use the app.
Very very bad service. First time made deliver order succesfully done and payment done successfully. After that call the operator n told can not deliver. What kind of service if u cant deliver you should inform before take payment. Now am worried will i get my money back or not. Very very bad service
Worst App While applying Code "APPINESS" first tym it shows code can be used only once while i am the new user. Dont use this third class app.
Discounts are just great!!! Could not stop ordering from the app as it reduces my bills by more than 50%... Just love the deals!!!
Good initiative The App is mediocre but is a nice start. Further updates should iron out the existing glitch. Decent service speed.
Appiness code is already used before my first order??? Frst of all site is quite misleading, lacks proper info n shows restaurants which do not home deliver at my area.... Then today i placed my first order with the app... For COD it flashed that for this payment mode code not valid, then i opted for card payment. It accepted the voucher. But before i could enter my card details, it was timed out and then when i again placed the same order, It showed the voucher can be used only once. Its understood voucer can be used once but atlest let me avail it!
Just downloaded Worst than worst. I think these pandas meeting hands with tapari wala, I paid 450/- and 50/- delivery charge. I got food after 2hrs as no one in hotel was picking up phone... Food ? was worst. I have to through it. Worst app don't download. My past comments =>I hope I get food tonight. 10 open restaurants are either pizza ? or ice cream parlour. 15 which can serve me my food are closed ones. Sorry I'll be hungry.-----Ok team always appreciate hard working teams... You continue we are still there with you
Perfect! Love the app! My order always come on time. Yes, because I usually order food nearby and I KNOW the restaurant is not having problems such as closed or having bad quality in their service or food taste. This is just an app to help you order, not to make everything perfect. So before you use this app, consider where you are living and choose your restaurants wisely with good reputation. ;)
Fake 50% off deal, Online payment does not work I was using APPINESS code and none of the three payment methods was working. Do you really wanna give 50% off or its a fake marketing campaign ?????
Very very bad app Food panda show minimum order rs100 on Domino's but when you order rs 130 on food panda order is done but time food panda call and ask domino's don't except you order minimum order rs400 fake app don't waste your important time to download this app very very bad experience about this app
Absolutely bullshit First of all the navigation is ridiculous.Adding to the pain, you order a food at 9 it is acknowledged by 10 and acknowledged by the restraunt at 11.u can have three meals using tinyowl in this span. The qorse happens when they say they recieved ur order at 10...absolutely bullshit...dont fall in the coupons and offers... Save ur time.. Save ur money say fuck off to foodpanda. I wish i could rate it zero. Google do something to keep these retards out of web space
Continuous improvements I faced many issues like notified coupons not working, unhandled exception while trying to log into paytm account, incorrect SMS generation. I posted these points. I appreciate that foodpanda has taken each point into consideration and has corrected out all reported issues. Impressed and increasing rating. I will test the app more and then increase rating to 5 stars.
Wat an idiotic app I ordered frm AFC. It placed the order but i couldn't pay. N used the voucher APPINESS but after dat i again reordered as da previous was unsuccessful.. But nxt tym its not allowing me to apply voucher. I am highly disappointed as it was urgent. Poor app features. And i want my issueto b resolved
Mediocre app with miserable management You could try ordering food on Foodpanda and wait for your order, or try banging your head repeatedly into a wall and stab yourself in the stomach. The effect is surprisingly similar! They take insanely long time to deliver your order, and try to avoid your calls (to their customer care) at all costs. While the app is somewhat OK, the management makes you hate it. They cannot handle the amount of orders placed. Worse yet, they can't even tell you if they are going to deliver late in case of any delay. I had to wait for 3 & 1/2 hours after ordering from this app. In between, I had to call the restaurant for 3 times and check with them if my order has been confirmed at all or not. And after the 3 & 1/2 gruelling hours, I had to go and receive an order which was not only cold (just like the delivery guy's response when asked about the delay), but also wrong! Yes, after 3&1/2 hours of time, they still managed to mess up my order. I had to adjust because I was too hungry. I have only had average and worse experiences with FoodPanda. I can't remember an instance when I got my order in time.
They close their office I liked the convenience of ordering from a nearby restaurant and also paying online using paytm. But the worst part come later in the funnel, their office or market is closed. On a Friday evening 9 PM which is peak time to order good food during long weekend their office is closed. Crazy in a 24/7 world. This one thing makes foodpanda a worthless app
Discrimination between rich n poor Dear sir, I am currently in Pune Nagpur chawl this is the 2nd instance now that I have been denied pizza delivery from dominos saying that they don't deliver in chawl. manager of outlet at yerwada Mr. Kunal Balde has denied delivery of order citing chawl delivery issues. I have ordered thru foodpanda details below Thank you for ordering at foodpanda. Your order with Dominos is now confirmed and will be delivered in 30min. Your Dominos order id is 148. Foodpanda confirmed order n still waiting for pizza.
Horrible App and Horrible Customer Service! Totally Cheating People This is my second such experience with FoodPanda. I placed an few days back, the FoodPanda App directed me to online payment, Once I finished the last step of Bank Payment I get a error page in FoodPanda.! Oops something went wrong! I got a message about transaction from my bank account. I called up food panda customer care, They asked me my telephone number and said they will check their system and get back to me, made me wait for 5 Min. And then the customer care guy tells me sorry we havent received any payment from bank. I give him the transaction number, He said oki hold the line for a min, Again he returns back to me saying our system is not showing any amount received.! and also says dont worry your money will refund to u within 24hrs if it is transaction failure, I have never got any money back till now.!
Worst Never ever pay in advance to foodpanda. All my experiences with foodpanda have been worst. Customer care executive, on complaining about late delivery said it is not foodpanda's problem. Ordered around 4 times. Everytime late delivery. Restaurants confirm the orders late and then take atleast 1.5 hour to deliver. Once they took 3 hours when their ideal time was 30 minutes. Foodpanda said its not their problem.
Completely waste of time and money Management,operations and supply chain,customer service and connectivity with restaurants is so weak I give them zero out of five and uninstalling the app .. You dont get the exact dishes .. Even the restaurants are unhappy with foodpanda services .. Cancellation refund ll take at least 5 business day .. Foodpanda blames RESERVE BANK OF INDIA for refunding policy .. Very slow and heart breaking experience with the app .. Please don't install it .. MOST IMPORTANT .. Investors PLEASE DONT INVEST IN FOODPANDA
Worst App Ratings (0)... Coupon codes are not getting applied for Dominos and Empire is not viewing its menu.. WHAT DO U EXPECT MORE THAN "ZERO"
App crash This is the worst app i have ever seen. It takes a lot of pain to select your order navigating through many screens. Finally you place the order and the vendor is going to reject it. Now with the latest update the app is not starting at all. The very starting page says "Unknown error occurred....." Really dejected with this app.
It's getting there Can add a few more features like taking your order, placing call directly to the restaurant etc. But it's working fine with a few glitches here and there. Hope you guys would improve on that.
It doesn't get better than this..!! i save minimum 20% on all orders and sometimes upto 40%. delivery takes some time but totally worth it
Worst app It is taking more than one hour to place a order,don't download .you head 'll blast for to place an order
Do not work in co-ordination with restaurants For last two bookings restaurant owner called me that foodpanda has not confirmed order,this led to delay in delivery
Shubham Pretty bad response from the app and even from the company. Had to wait like 1 hr for after placing the order due to their so called technical fault. And after waiting for 1 hr long had to cancel my order. On trying to order again and applying some coupon the app showed me some exception error. Pretty bad.
Super later delivery because order is not processed App keeps refreshing if the OTP comes from bank and you need to see the msg and minimise the app. Also the order gets in the queue and is not confirmed. You will have to call up customer care to get it confirmed with a long queue in call center line. After that food will be delivered after 1 hr. So prep to watch a movie during ur 2 hrs break and get tension. Worst service as this has happened multiple times. Horrible ..juat horrible..
It doesn't work in Russia. Again. And new version of app doesn't work too.
Hate it!!! These ppl r liars.. They don't mention anywhere that discounts are not valid in cash on delivery option.Straight away without any warning the order gets accepted by the restaurant without any discount.The restaurant refused to even give me the free dish which it usually gives on orders more than 500.. There are no benefits.. Crap app..don't order from here.. Doesn't show menu in detail..use zomato ppl...
I'd give you 5 stars if you'd let me browse through menus of restaurants that aren't in my area or those that don't have delivery option. Besides that, it's a pretty sweet app.
Still need something more Real time Tracking missing, the one which is available in tinyowl.
Too Bad-- Check tinyowl app too good There are many hotels in Mahim west, Mumbai which are not listed, check tinyowl app it has covered 90% on hotels, pls list them in your app also...!!
No coupon option There is no coupon apply option on my favorite restaurant. .?
Just super ...super service Exlent deals and good service my name is Phani woner of (Dial a Meal) hyderabad
Convinient Really handy app. Just acts a little cranky sometimes. Else 5 star for sure!
Thanks God! Just un-installed the most useless App... They don't even know what slice of Italy is...
Tracking After placing order, if u close the app, then u cannot get to the tracking page of that order
Payment details is blank. Can't proceed. Once you confirm details of debit card after order selection, payment details is blank on Nexus 5. Fix it
Good app, glitch prevented redeeming coupon The first time I could redeem the coupon. But today when I opened the app they were showing the same coupon code as an offer. I wanted to apply but never was asked for the code. Ended up paying full price. I suspect it was a glitch in their app cos I used a saved address. Contacted customer care. Were helpless and suggested reinstalling the app :/
Cheaters, Worst Customer Service Does not fulfill their promise of Reimbursement yet!!! Does deserve a thumbs down...
Resolve this Issue Hi Team, Am receiving an error message saying invalid data while paying through payumoney window thro saved cards in mobile app..whereas the same when done thro online website is successful. Can u pls chk this issue? Am using samsing galaxy tab 2..
Irritating and frustating... Very very slow with worse GUI...
excellent app easy to use I can order food just by sittning at home from any restaurant i like it
Lack of options at my current location The app is good but has just one option in Bhilai. It has to expand inorder to be useful
Awesome Service :) Really loved it. We get acknowledgement of the order within few minutes. Good customer service.
This app have loads of problems in ordering... It is risky
Improvement It would be better if they mention that disount is not valid on cash on delivery option. Other than this, everything is superb!!
Horrible experience on 3rd Time Bad experince : Payment got deducted..to there Gorgaon Account.. But the worst part ..no order has booked...& when tried with customer care no. ...No reply...Through call tried 3 times .....No reply.... Only spend further money... Suggestion ..Don't thrust this app fully... You might sleep hungry at times :(
Sucks 0 star it can't locate my location ..... this app sucks don't install this app the gud review r by the friendz of maker of this app .... Just see the bad review ... This appp sucks really sucks ..... Don't install this app ur phone will going hang ... Sucks only sucks nothing else...????
Worst Bike.. Lame Administration. I am from Bangladesh due to heavy rain yesterday I ordered food through food panda. 1.30 hrs passed no response.. suddenly I got a call from rider he was crying.. and saying your provided bike stopped working in thee middle of thehe road due to heavy rain and also told that I cancel order foodpanda will fire him from the job. Stop these lame shits to poor workers try provide them good bikes.. Lame administration. I am giving 5 stars because of that poor employee not for your service.. and just fix phn no.
Nice App I am not at all happy as I have installed this app, I need an answer from this team why it doesn't not cover Mira road and bhyander and while installing this app you people have not mentioned about area but Vasai it is covered not Mira road you guys only know how to fool people. Great compliment which I will share with all my friends and then you run the app.... Zero ?...... Disgusting Note: to all friends staying in Mira road & bhyander do not download this app as it just waist of time and mb. REPLY BACK.
It is an worst app an ever please don't download this app.Ihave try again and again my location but it is showing there is not available please don'this appp
Meh The time that the food arrived was spot on and the people were all nice. But the delivery guy carried no change on him and with an order of $20.01 he wouldn't accept just 20 and took a full dollar, but no change to give. The order was wrong when it arrived and when calling the help line I got a vague response and now I'm not sure what to do. Great concept but not carried out incredibly well.
Deceptive The advertisement on Tv says get 50% off on orders, the app when loaded says get 50% off on 1st order subject to a max of Rs 150/-. I have aready lost trust in the app. Deleting.
Updated Review It had come quite far from what it was, it's turned into a very quick and fluid process of ordering food. Really great App. Just need to bring online payment to all the restaurant. Only one problem still sometime orders are not processed by restaurants and that needs to be sorted out.
Brilliant application I can order food just by sitting at home from any restaurant
Needs improvement Most of the time the ordered food is either delivered late or of mediocre quality or something else is send to me instead of what I asked for !
Chaitanya Zero stars.Absolutely terrible.I have placed my order @8pm and no confirmation for next 30 mins.Called ccare twice and the time is 10pm.The executive was willing to help me but the food will be delivered only by 11:30am.Ridiculous a**holes. Looted my money and wasted my time.Feeling damn hungry and angry!
Worst experience It was my first time ordering from food panda and everything screwed up ..... Order was placed payment got deducted then the restaurant cancelled the order , neither we got the order nor the payment was revoked back .... First nd the last time using foodpanda .
Add all areas option plis I want to know what all merchant would be available in my whole area, so plis add option dont filter by address
Good experience with service side...got food on time....one thing that foodpanda doesn't have order tracking option and is the area of improvement.
Most horrible application I've ever used Can't even locate my position. Better to go to a restaurant and have meal rather than to use foodpanda. Uninstalling
Unknown error occurred It does not start no matter what , whenever i am trying to select my country in the very beginning of this app it says unknown error occurred. How am i suppose to rate it if i can't have the experience.
Somethings wrong I dont knw wats going on with this application.orderd a few time earlier.but frm past few days i can only see a msg 'error occured'plz try after some time.i hav installed it again n again still getting the same msg.
When i use MOBIKWIK wallet payment, i tried to enter the verification code but the cursor doesn't allow me type any code. Please look into this issue. You will get one more star.
After I received the order confirmation and confirmed the same with foodpanda support , 2 hours later they just say it's cancelled. What a big joke. I have given 1 star because I can't select 0
I don't know what is this supposed be exactly Well last time it has shown at least the list of the country which i haven't seen my country in or it was frozen before i do but now even worse i can't see but the loading start screen and then gives me a white screen and freezes Device : GT-N7100 kit kat 4.4.2 also if you could add the payment online services like credit/debit card accounts that would be so great really
Terrible service, was my first time ordering via food panda , app status never changed from "preparing" , after the estimated time was over the app stated a rep of food panda would reach out with an update after 10 min but there was no such contact made , tried the chat option and didn't receive any reply , chat closed on its own cos of inactivity , I had to reach out to the restaurant n number of times to enquire about my order , food was finally delivered 45 mins late , foodpanda rep calls after food is delivered , states there might be please delay cos it's a weekend. The app was utterly useless in tracking the order or reaching out via chat , if delivery time on weekends are more please mention that in advance before the order is made so that we are aware and can probably order in advance or little earlier than usual .
Too easy Easy to use app with lots of choice, although that makes it too tempting to order out when I'm just being lazy!!
Service isn't as good as it used to be The old Food by Phone service which was taken over by Food Panda was better. More reliable, better choice and cheaper. This is okay, but only because there is no competition.
New app version is buggy New version app has lots of bugs..chat gets closed automatically, orders ,menus don't get downloaded all the time
Payment wallet paytm didn't work I selected paytm, and without even asking me anything, it says payment failed. Immediately ordered the same thing from same restaurant from zomato app.
Vast variety Loving app so far. The choices of restaurants to choose from and have them delivered in under 1 app, very convenient. I have but 1 peeve, why did your rider come with no cash change? Luckily my change is not a lot so I had to tell them to keep it. Keep them prepared next time please!
Extremely poor service I placed an order, my payment is processed and after almost 50 min I came to know that my order is cancelled.. They didn't even bothered to inform. I could have placed order somewhere else.
Waste of data- app is throwing error It is waste of downloading the app. It is not opening and throwing error when select country as India.also no opening for any option.. U guys better go and beck instead of releasing this app. Why didn't u tests this before release. It not simble bug it is not at all an app.play store also should control this kind of apps.
Used to be good app Foodpanda was use to be good,but recently when I ordered through it , the money has been deducted from my account and it said that your order has been cancelled and I got a mail and it said that we will contact you within 24 hours with the refund status but they didn't and if i call to customer support it says that we can't speak about the refund due to privacy reason , this is the worst service I have ever seen, lastly if you guys can't do business properly then why do it at all.
The aap says use code FPNEW for new customer. Well I was new to food panda, I entered the code that time it got approved and I selected the payment method and bymistakely I pressed the back button and after that the aap says the FPNEW code is for new customer when I didnt even cancel my order and didn't even go completely back... Guys major issue plz deliver wat u display.. Major setback..
Best User Interface & Stable at that The App is one of the better one's for online ordering. However, the refund policy in case of merchant stock out isn't great
My location sets on gurumandir but callcentre says pick garden area. Recommendations based on comments and stars from resturants ahould pop up. And it should say at start that what type of dinner u want and then decide the resturant. You people are working food. Keep it up
Very very bad I ordered a meal in a restaurant. After payment and after an hour they cancelled it. They called me and replaced another one. I waited whole day. I didn't receive it yet. At the end of the day the restaurant guy called and said that no delivery boy came to pick it up. I got nothing.
Unprofessional and pathetic Order m8fc-b5qg never arrived. Foodpanda rep just wanted me to wait for 10 mins even though i waited already more then 100 mins. Ordered food at 10.45 pm. delivery was to be done in 65 mins but so far no update. Not even a courtesy call to inform about delay or status. Sleeping hungry
Worst service ever! Uninstalled Thank u foodpanda for making me starve! I hv placed an order and it's been forever now that it is not confirmed yet. And when I called the restaurant, they told me they are not taking orders. This happened twice! And when you call them, they never pick it up! They have even deducted the amount. I swear m nvr gonna use this app again! Switching to Zomato. Atleast they are trustworthy.
New interface is not intuitive You cant see the min order on the main tiled screen, the credit card button is minimalistic but needs better representation, the menu item must be available even when resturant is offline along with its contact, you people forced me to install zomato when i could have worked alright with foodpanda. The new chat function is welcome feature but once the order is placed customer must be able to chat with the resturant directly. The direction is right but still a lot of iterations away from being 4+ star
Restaurants do not respond Restaurants do not follow the orders on the app and the app also doesnt provide the contact info of many restaurants, lacking which you cant contact them directly in case of delays in your order.... also food panda doesnt responds in case you complaint about the delayed order though they promise to call you in 10 mins
Ordered more than 10 times! FoodPanda is amazingly brilliant compared to any of the food ordering apps. They deliver even at late night too! The new app is quite uncomfortable though. Support is too good. Keep going!
Unknown error This app was working before some days. But since last couple of days m trying to order food but while choosing location error is coming . Even I tried so many times with reinstallation also but facing same issues
Fast Service Realiable and efficient service. Save my time much, I don't need to drive out to get food, wasting time to find parking. This service really suits my hectic lifestyle.
Full bullshit... app doesnt work If the app doesnt works only and only shows error sign how is it put into playstore.... thought it to be a good platform but its a total waste app....
Life saver Foodpanda has always been my life saver. Keep giving discounts please. I rather order from food panda than directly going to a restaurant anymore. You have spoiled us, big time!!!
Awesome service + lots of offers Don't why the rating for this app is below 4 but this app is really good with satisfactory experience. I am ordering from Vakola, Santacruz area and the offers are always available + delivery experience is awesome. Thank you Food Panda:)
Improved interface and service too The app's interface has improved. They have added new restaurants and also introduced express delivery service. However, beware of their payment gateway offers, e.g. PayTM. Unlike restaurant specific offers that can be seen in the deals section of the app, these offers' details are not available on the app. In a recent incident while enquiring about my cashback, I was told that offer details are on the website. So before using offer on app, one should go to the website to check the offer details. Bad UX.
Charger VAT twice I ordered food from Paradise Hyderabad, the price already included VAT but panda charged me VAT on that price. Be aware of this guy's as u will face this problem with panda in Hyderabad as menu card prices of most of the biriyani houses are inclusive of taxes and panda have them in their system as ex taxes
Fake and undelivered commitment The company claims to deliver the order by express in 45 minutes but I didn't receive the order in over an hour. My mistake I ordered from food panda. Ordering from same vendor the order is delivered in 15 minutes at a lesser price. Yes please check the prices from actual vendor because they are overcharging and then claiming to give discounts. And then when you call their customer centre you will be told you will be compensated in the best possible manner which is you will be kept on hold forever
Served non veg food when i ordered veg Although delivering wrong order is mistake of restaurant, where foodpanda faltered is that they did not provide me my deserved refund even after promising to do the same.
Good, but app needs to chat option Most of the times it works fine but when it fails, we have to open web browser to chat with foodpanda support for issue resolution. They should fix transaction issues(with paytm) and should have chat available on app as well
Paid for something, recieved something else I'm very disappointed in their service, I ordered online and my order code was m1gp-c3vd, part of my order was prawns chilli, now I ordered my food at 8 20 which is a very reasonable time for restaurants to operate in their full capacity and with their complete menu, I paid online as the cash on delivery was not available but the restaurant didn't have the food items that I ordered and they even didn't compensate me on the same but suggested more pricier dishes. Never using food panda again.
I loved the app After i downloaded this app, i just order from here instead of going out to eat. And the customer service was really good, replied fast to my doubts. Just hope that more restaurant could be added in! FIGHTING!!!
Slow delivery Food ordered 11plus am.. collected by 1140am and now 134pm still not yet send to me. Live chat for help also no respond.. if no support then better don't offer delivery service..
Not till upto the mark app in real time tracking Need lot to improve in prospective if real time food ordering and tracking delivery, compared to other apps like swiggy.
Useless. Ordering via phone was much better. Not everything can be app based, because you can't resolve technical problems. No matter how hard you try, your will always remain an inferior app compared to others. Good luck in trying to be the best.
I wish I had zero stars to give to this service. Ordered food at 8pm, ETA was 1 hour. Food didn't come on time and no contact information of delivery guy was provided. Called their app helpline number and no one picked up. Called up the restaurant and they said food has been dispatched 20-30 mins back. They obviously didn't have information about delivery guy. An hour later, it was updated on app that my food has been successfully delivered. Payment was through net banking and I can't find any info on app about refunds. Will never use Foodpanda again. Swiggy is wayyy better, live tracking works so smoothly. And these idiots can't even provide contact number of delivery guy. Worst service ever experienced on any food app. Uninstalled right away.
Good App The Restaurants are not delivering on the time they are committed, since there is no cancellations we have to wait even it take more than a hour than the time committed . The app should take the delivery time details also into account.
wow! @foodpanda sucks big time! ordered at 7.01pm and it's 9.20pm and our order hasn't arrived yet! wow! stay away from these delivery aggregators. this is not the 1st incident. uninstalling the app now. :s
Add more areas please Would've given it a 5 star, but I can't really use it because I live in Mirpur, where you don't deliver, you should add Mirpur in your areas as iam sure there are many customers here who are being deprived of the service.
Charging unethically I have ordered from angaara miyapur. I have taken away and dined in this restaurant many times. The never charge VAT. This is not ethical on your part bluffing customers.
No more foodpanda Very poor service, I waited for 1 hour the food still hasn't reach me until the time run out. Call the helpdesk only they go and pick up my order. NO MORE FOOD PANDA!
Not good Delivery charges very high..normally when we order from our local area hotel they not charge any delivery charges..quite disappointed..
Apt for ordering One of the best apps in the market for food ordering. But Foodpanda team needs to update regularly about order delivery time of few restaurants. I encountered one such event where my order was delayed I definitely but the team helped me track the order.
Excellent App Gives you the freedom of cash less food ordering. Too bad that discounts are available for only new customers, where in its always the old customers who are valuable with reorders
No good service As soon as delivery boy delivers the order, he started complaining about watchmen angrily and also somehow threaten me that if you don't give any feedback to watchmen ,foodpanda will stop the delivery in my building. Nice way to deliver the service foodpanda! Uninstalling this app and up for downloading swiggy!
Taxes kill the joy of discount. tax before and after discount The taxes while ordering from app are so high that the discounts does not matter too much. Try giving actual discount to existing users, you may see increase in usage. The final prices are coming out to b same as what the vendors offer if we go there directly. If u wud have wanted u wud have checked the order details proactively. Reducing the rating further due to fake attempt to help.. yeah it's better to drive down I think or order directly from the restaurant
Worst experience..shameless I ordered my food by online pym..it shows dat it Will gt delver in 60mins..we were waiting desperately fr dinnr..aftr an hour we dint gt our parcel rather to delvr, the app ws shwng food gt delvrd to adres...aftr this was continuously calling to resto but the given no. Was incorrect nd wen I tried to foodpanda custmr care dey wre not respondng to my queries. Somehow I mange to gt resto no. & wen I calld d resto persn said that they dint hv any order no. And eyn dey dint gt ny msg. It ws so irritatng to me
Only reason i use this app is becus one of my favorite burger joints is on it and they dont have their own deliverys. The customersuport is slow. The delivery is crazy slow. The app dossent always work. The order confirmation sometimes takes an hour. The delivery guys are usually grumpy and rude. come on foodpanda step it up!
Worst service provider They just lure people by offering discount & when you don't receive the cash back, they stick T&c template at your face. Poor customer service & pathetic greivance addressal dept.
Negligently handled I had to go out to meet the delivery boy.. Adress was very simple.. He didn't bother to understand me over phone.. Had no change on him.. I bought something in the near by shop to pay him.. Coke was hot.. It spilled all over my room as soon as i opened.. No wonder swiggy has been doing so good.. There is no competition..
Useless service. I had a voucher code but there's no place to enter it in the app. Tried calling the customer care, waited 10 minutes, no one picked up the call.. This is a crap service.
Worst experience I ever had I ordered food from Metta Cafe yesterday. The food is overcooked with burnt smell, no Tom yam taste at alleven I ordered Tom my fried rice!! If I will give 0 star if I can. And the review has been submitted once already why foodpanda ask me to submit again and I did not see my review in the list also. Anyway, I can review the app at least.
Ordered and got something else. Contacted customer support and they asked me to send a screenshot. Useless service and pathetic delivery. The charges are dam high. Its better we directly go to restaurant and take the home delivery.
Great--especially in unfamiliar places! Loved that in a foreign country we can order and have our favorite foods delivered without hassle! Especially after a long day of touring.
Have a question!!????? I want to order burger ok so i click on to mcdonalds and there is written when u will give ur address then only u can order and i live in santacruz east and its not showing how will i order and in #fasoos it said that we will enable the exact location and its right i want this to fix urgently
This app is great one I like this app, it has a great impulse. But the thing I noticed is the min charges of few places are quite heavy. Even though I understand that it's vendor spec, but you guys can ask them reduce it coz if there S a single person like me ordering it's way too costly and I have to sacrifice that food or to get it / something else from other places which would quite probably be not a good option. Please look through it. Thank you. By the way make your app ui a little better, good but not that good in my point
Very risky Yakkkk -5 star if you are hungry and ordering food do it on your own risk no guarranty of on time delivery it may take more than two hours while committed for 30 mins. More than two hours passed still waiting. Best way order food on phone, atleast there will be someone to take responsibility. Now going to cacel my order and cook myself...cancelled
Bad again !!! I ordered twice from paytm .. am i not supposed to be getting a 15% cash back .. i dint get it the last time i ordered from dominoes and this time as well and the worst thing is the dominoes got delivered to some other address.. what kind of app is this .. everytime some or the other problem
Overall good Food ordering experience has been good. 1. The only glitch is the time awaiting confirmation from vendor which takes about 5 minutes after payment is made. 2. The app can also suggest vouchers applicable before the payment gateway so that users don't have to search on other websites what offers are going on. 3. For regular customers who order from the same restaurant,it would be nice if you can collect back the plastic containers which can be reused. Would be good initiative for being environment friendly.
Best thing to ask for. Foodies, this is THE BEST place for you guys to actually decide from various restaurants in your locality. I can't even remember calling a specific restaurant to place my order. I've been using FoodPanda since 3 years now and it narrows the list of restaurants down to what I want to eat as well as how much I'm willing to spend. Keep it up FoodPanda! ?
It has improved! Though wait times are long! It's great tt the variety has improved. The UX is also ok. CAN be better: HOW abt letting users save their fave restaurants?? So they can bookmark and quickly book the next time. Also, Sg not big, 30 to 35 mins delivery shld be reasonable. Unless it's really far... (like more than 20 km away!)
Good app To order food through this app is very easy and fast. My only complain would be with your cheetah delivery boys cos' they sometimes deliver late by 15 to 20 mins. The place order section will say that the delivery guy has arrive at the destination but he is nowhere to be found. Mmmnn....Please look into this matter, otherwise than that everything else is fine and great. Will recommend your service to friends.
Amazing Who would have ever thought ordering food online can be a real experience. And here comes food panda, its an amazing experience every time I order food, feels like I am a king ordering things to be done and it really happens. Thank you Food panda for such an amazing service. I couldn't thank you more than what you guys have invented.best of luck
Good service ever! Been used this service since a month ago.. while I am too busy,can't buy anything from my workplace.. recommended for those who are working in kl area.. easy.. but sometimes too late,we need to wait more thsn expected time..then the food already cold..... humm. But otherwise it's cool! Keep it up!!
Very quick customer support My first order through Food Panda was rejected and I was rather upset as I was hungry and given no explanation at first. As I was about to grumpily leave a review, I got a call from Food Panda explaining that they could not contact the vendor and did not want to keep me waiting. I'd definitely try Food Panda again because of their awesome customer support, so thank you for getting back to me!
Just get it This app changed my life. (Edit) I just received a call from the service to tell me that my order is unavailable and offered to change the order for me. I forget to tell the guy on the phone that I really like the service, very nice and well spoken and just that call made it super satisfying to order from food panda. I have full confidence ordering from these guys now. Thanks to the customer service, keep it up!
All orders declined_update All orders have been declined. I tried so many times with different vendors. Refund takes 5 to 7 days. Last try worked thank you so much to DCK (new colony) special thanks to Sanjay ji and Sanjeev. 5 stars to whole team of DCK New colony. Best in class ☺?
Good idea to have such service Such delivery service is good. The delivery price is reasonable. If can allow multiple purchase(same mall diff stall) then it will deserve a 5stars. Also... ensuring the food delivered are in presentable state. (my wife ordered hers and the food received was in a mess. so far so good for mine)
Easy to use, but difficult to confirm product availability thru the app Foodpanda's app is easy to use, intuitive, and seamless with PayPal. On most days, I can get my order within the expected time frame. However, when an item ordered is not available, foodpanda cancels your entire order without telling you why, and the wait time gets longer as you have to wait for customer service to call you back. There has to be a better way to get around this problem.
Me and my growing hunger (main aur meri badhti bhuk) Like the way you manage food ordering. Please allow more offers ;) and promote sustainable price ranges. The prices varies from restaurant to restaurant and sometimes we find it hard to order economical and healthy meal. Its just a suggestion. You are doing great by the way.
Better, improving, improved Food panda had now improved impressingly. 13Aug 2016. Recent exp are good. Improving, quite happy. Wish all the best and expect more. Last review....Time to shut down operations on moral basis. Yet another failure. Dated 3rd Oct 2015. 4th time failure, last tym whn called call center says off working hrs.
Download SKRILO App!!!!! Join refferal code:-(22.214.171.124.126.96.36.199.6.6) & get ₹ 50 Paytm cash!!!!! Invite plz Eight Nine Five Six Seven Three Seven Eight Two Three It's really good application you can discover new applications The app works so good so far. Haven't tried to cash out yet and guess that will be the real test. Refer me and we both get coins to get more prizes Great app easy to use, making cash is slow but much better than other similar apps that I've tried plz
Overall very good. Just a suggestion... Let say I wanna buy "juice work" and "noodles" from the same shopping mall/same area. But, I have to order it separately and pay 2 times for the delivery charge. If possible, I hope u guys can come out with the "combine" features... other than that, I think this apps works perfectly fine.
Amazing Very good service! Amazing offers and options! Very easy to use! Saves alot of time! And the best you can find restaurants that u don't know exists in ur locality and can order anything u want but there's one thing that has to be included! There should be a cash on delivery filter
Awesome! Foodpanda has served me well and I enjoy using the app because of its convenience when I select restaurants and order my food. Just 2 issues! 1. I would love to have more restaurant choices! 2. The update feature sometimes doesn't update me on time. But overall, I'm pretty happy.
Worst service Dont use this app.i ordered food at two different dates one at behrous and another briyani express.both placez they delivered after 2 hours when the stipulayec time of their request was 45 minutes.hi food panda please learn from swiggy in prompt delivery.instruct ur partners and educate appropriately or eliminate them from ur list.i will never use ur app again .
Ordered food but the vendor never accepted Food panda now have to decide if restaurants listed in their delivery destination will accept orders or not. I ordered from aggarwal sweets and even though payment was paid online the vendor never accepted the order. This is a serious issues as the vendors listed should be obliged to deliver the food or panda has to remove such vendors.
Worst Service again This is my 10th time posting the food panda is worst.Even customer care executive are talking to me very rude.Its really a high time i should stop from food panda. Every time i get my order delayed with same excuse. I think food panda is training people for tell this excuse every time. Food panda if you have guts to prove that you are right try to make my comment in a positive way even i don't opt for u the nxt time.
Super cheaters Worst service in food industry. I have ordered the food and was not delivered. While they updated the status as delivers. When checked with their customer support over the live chat they told me they are checking the status for last 20 mins and after the closed the chat session. Seriously the most stupid service I have encountered in this domain. I hope they stopped the voice cs service as they are hopeless as a company and as a team. RIP FOOD PANDA
The good app needs to be refined This app is super Convienent, how ever the address section would very great if you good edit, or manually type the address. Another addition would be have a way to show which items on the menu are unavailable. I have placed orders before that have had to be canceled because the item was unavailable
Do not follow commitments professionally [24/06/2016] total delivery time 2hrs. Runner asked me to come to society gate coz he cannot deliver at doorstep [18/06/2016] order has been delayed by 30mins. Now total time for delivery is (correction) 2hrs[13/06/2016]Today again order got delayed by 30mins. their runner has no clue where in city he is roaming.
Easy-to-use App. Smooth transaction. Am able to track my order without any problem. Order might be delayed if ordering during peak hours and its understandable. App shows the nearest vendors which is very good and convenient. Plus estimated time helps alot. Thumbs up Foodpanda ?
Useless Food always comes 2 hours late. Never using this app again. They should shut down their company if they can't deliver food on time. No customer service number. Only one stupid live chat to which no one EVER responds. Uninstalling immediately!! Swiggy is way better!
It is impossible to cancel and edit an order or change delivery address. The design of the app is unintuitive. (Edit) and now they have started to completely suck at their service as well. Waiting for food for 2 hours now. (Edit 2) so I've been waiting for my food for over 2 hours it's 11 45 in the night and food panda has outright refused to deliver my food. SLOW CLAPS.
Really love it It's easy to order and you have a lot of restaurants to pick from in any price range. I haven't spent any time looking for daily offers since I installed the app. One thing though: there should be a cancel button in case the vendor doesn't accept the order in 45 minutes (enough time to order and receive the food from another)
Cheaters and ignoring customer policy I ordered many times food from this they charge delivery charges for 45 min or 60 min but dint deliver food at given time. When I asks to there customer support they aren't replying they aren't even saying a single word. There customer support person Mr. Asif got training in not replying to customer and gaining there money by cheating. These guys are cheaters and i will go to consumer couet against them.
I used a coupon called FPAD40 and I got 40% discount but I was not able to pay for the first time. When I again tried to pay it showed that the coupon is valid only for new customers. In short I lost almost 100 rupees due to bad internet connection and this useless app
Useless and redundant login process, wrong GPS address Upon checking out my basket, I cannot use my created account at food panda to login so I had to use my facebook account, and they have to look at my profile, pictures and all. What's the use of creating the account initially then? There should also be an option to create address manually, since the GPS address that was detected is not my address, and so I have to put my real address on other parts of my account. Please fix this.
Pathetic, unruly and downright rude. Absolutely hated them. Ordered from a restaurant barely 15 mins from my place. Restaurant is ready with the order but no deliver boys to collect the order. Since it was paid for already you are left with no option but to wait.U call up the customer service, spend around 20 rupees and 15 mins to talk and resolve the issue and they will tell you the meal is complimentary. Still waiting for the "complimentary" meal. What a joke!!
Making fool out of customers They always give the 40% off for first 1000 customer. When you make the payment the coupon is accepted. Later when u reach customer service they say that 1000 customers already ordered before me. This is the best way to make fool out of customers. Pathetic. If 1000 customers has already ordered then why is the coupon accepted while making payment.
Excellent menu and offers Nice and prompt view. smooth payment options but once payment is done they don't care whether it's delivered or not in time. They will provide new time only. Most funny thing is that it's again not delivered in new delivery time than also foodpanda doesn't black list the restaurant but continues with it.
App is Slow. Error during payment. App is very slow, it takes longer time to process your order. Got stuck during order. Payment made online but order was not confirm. Tried calling customer care. All no available online is not working. Finally was able to chat with customer care using my laptop. Customer care placed a order on my behalf. This all process took 1 hours. Bad App and Bad telephone customer support. Followed by late delivery.
Uninstall now,Very bad,worse, wastage of money They give pre Eid 40% discount, and when i ordered the food,they also cut the portion size to recover their 40%,and received wrost quality food ever i had before.i realizes i am not saved the money ,i lost my rest of money and pay for waste. (Chawla's noida)
Terrible payment mode. I ordered and paid online. They cancelled my order without informing me mentioned that payment issue. Payment was successful and I have successful transaction record. I complained but still didn't got my money back. Complete irresponsible behaviour even after many mails. Don't use this app.
Horrific service!!!!Again the same issue No food!!! ZOMATO IS,MUCH BETTER My food did not arrive after 60 mins.... They say our team is notified and they will contact u in ten mins.... Its been 10 hrs and no one contacted me. Initially they gave good service but now they have dropped the levels of service they provide. I think il better switch to swiggy!!
Worst!! One of the worst apps. Wasted my time to order from you. The payment site in the website is worst. Spent around 15 min, do you test your customers patience? The site is too slow, app interface is worst. I don't know why you guys spend so much on advertising leaving the basic issues aside. Improve the app and website asap. Don't reply me with the Ctrl+v response asking you to email.
No other option This is just slightly better than others in market..maybe the Indian Restaurants are still not game for online ordering.. some Restaurants hardly respond, you get a call from customer care that the order has been declined.. happened more than a few times..hope they have better coordination with the listed Restaurants
Very poor service & lack of coordination In the first order itself witnessed horrible service. Ordered food didn't show up even after 3 hours.. while estimated delivery was 45 mins. Chat option was useless when tried to ask for refund & cancel the order. They said restaurant is not reachable & they can't do anything. After 3 hours delivery boy showed up & didn't have any answer for delay.. never going to use it again.. I wish I would not have chosen prepaid delivery.
Newer Version is better Bonjour! Foodpanda achieved a landslide victory in the competitive doorstep food delivery market by its new cutting edge app design and the new motivated management which makes real restraus cook and deliver food within the stipulated time. Venturing with PayTm also allows user Friendly online monetary checkouts leading to faster transactions. The Foodpanda SMS tracker also helps you feel whether your order is confirmed or yet to be confirmed. The delivery clock just increases your hunger as you wait.
Horrible app First order failed in payment page. Got an email to reorder. This time payment successful. But order cancelled on its own. Pathetic. Such a waste of time. I could have cooked myself in this time. Uninstalled the app. And forget to say about online chat. These people seems to have short term memory loss. I have to repeat my concerns for the whole day. Still they will ask how may i assist you ?
Awful service- telli me i have to wait endless time but i cannot initiate refund Disappointing service, working on pure luck have no professionalism waht so ever. Just call in the restaurant and order , foodpanda is good fot nothing. Pack ur bags if u continue to perform like this.
Worst service and cheating Please be aware that without delivering orders they are marking as delivered. Even after calling customer care no change in their resolution. I have the proofs. When you raises your concern they will simply say one common word sorry for inconvenience.
Pathetic service Minimum delivery time 75 mins, and the support team is even worse, they will also make you wait, they delivered food over 50 mins late, then when I asked the restaurant to pay my money back and take the food, they refused said ask food Panda for your money and left. I had no user for the food, we got it from somewhere else. I asked food Panda for refund they said we will give you 50rs voucher. God, how indifferent and callous are these people, guys swiggy is much better use that.
Useless app The app is pretty much useless. Even their mechanics is not clear. They gave me 300 worth of voucher then they want me to order more so that i can use the voucher. It's not even a voucher anymore. And their, customer service is crappy too because they keep on disconnecting..
My problem has been noticed politely by Najmul Hasan thanks to Food panda Few days back I had faced some problem due to lack of delivery service by vendor and in aggression I wrote review for food panda with tag of poor service, which quickly noticed by food panda team and i was surprised , and they were very helpful resolved my problem quickly and politely and I am really happy with their quick response , I would like thank to food panda team & especially Najmul Hasan , he were very polite , friendly & helpful ?
Guarantee - wont deliver order in 90mins Yes this is the tag line of FP. Pathetic services. Even in this competitive market, they take 90mins to delivery time still wont delivery even after 10000 mins. Now FP should retire. Or give up. Wont order from FP unless i need food delivery in next week.
Worst service and worst app ever If u really wish to order from here den place order 5-6 hrs earlier only den u ll recieve ur order at the correct time.. worst app. ... Infact it's more than worst... I wasted my 3-4 hours for confirmation of order den I recievd my order only half... Nd again I had to go thru all the procedures of live chat Nd emails.... More than worst app
Humiliating I made an order as early as 5pm for delivery at 8. They cancelled at 7 via text then called me. They gave me the chance to adjust my order since cancellation was due to unavailable stock. They reprocessed and said everything is confirmed and to wait for an hour for the delivery. An hour passed and boom! They cancelled again... what kind of service is it to confirm an order only to cancel it at the time set for delivery. Hello!!!!
Pathetic app It took me 20 mins to place an order . Otp didn't come. There sms provider is providing poor service, then i had to wait for obd for verification. By the time this all ended restaurant was closed. Pls dont fool people or improve your services.
Timely Delivery - Are you kidding!!! Foodpanda doesn't believe in any time commitment. When they show the countdown to deliver the food, they don't mean that, it's just eye candy. The average delivery time for food Order is 2 hrs across cities like Hyderabad or Bangalore as I experienced same issue in both the cities.
Not working for Singapore. Tells me city is not supported. And Singapore is not in the list of cities I can select. Crap. My response to the response by the Foodpanda team (kudos by the way for actually reading and responding): Food panda IS available in Singapore. I've already used its services, which is awesome. But your app stinks. I used Locate Me, and it says "We are sorry! Your current location is not supported", which is of course ridiculous since I've already used your service. And if I try to type in my city name, the app does not accept it.
I'm not finding a word more than worst!! Paid online for order... Took one hour.. order never reached... Food panda calls and asks to replace the order in another restaurant which will take again 1 more hour.. again desired order wasn't there.. I was told to compensate with starters instead of biryani... I said ok... Again he said minimum order is 250... And now I lost my appetite.. and with a lot of frustration I told them to cancel the order which takes 5 to 7 days to refund!! If I own food panda... I would have closed my business... Worst!!!!
Not user friendly development When You send coupons to customers via sms, why don't they show up in voucher list? Also why coupon code validation error message is coupon not valid, when coupon code was just been smsed by foodpanda? It should say coupon expired. One has to type code in combination of caps and small letters then somehow magical it works. And bigger stupidity is calculations, sometimes they are incorrect. Sometimes when you change payment method applied coupon becomes invalid and then after it doesn't work for any method
Delivery always late and customer service below average. I've ordered from food panda hundreds of times but off late the delivery of food by vendors is always late and food panda doesn't take any responsibility for it. They don't have a call back number to call on after 8 which is when normal people order dinner. Instead they have instant chat where you wait for ages and less than competent agents come online to disconnect the chats without resolution. They don't understand what you are asking but keep sending you the same template responses over and over again.
Dubious marketing They attract customers with 45 mins express delivery and when you have ordered for the same they will forward the order at regular delivery time say you have been notified that at checkout which they haven't in reality! They will attract customers with 20-40℅ discount and when you select it you won't even get 5℅ worth of discount! Fasoos is lot better...always order food either with fasoos or Zomato!
Great app, needs more work on the logistics The concept of home delivery for food is interesting (and life saving, in my case). However, the logistics part is where the brand runs into issues. When orders are delayed during peak hours/during festive seasons that's acceptable. However, if the same sloppy trend gets carried to orders placed otherwise it literally leaves a sour taste in the mouth.
If there is any negative rating I would give that I downloaded the app and ut is asking me to select country, when I selected India it stay at the same page there was no option for next page and hence I was not even able to create my account or order something..
Sucks Big Time I got a msg that there are discounts upto 51% on specific orders. However when i tried to order i tried almost 15 vendors all showing vendor inactive try again. I would suggest to visit the official website of the restaurant. Disappointed.
Worst customer service Paid using Paytm. But apparently foodpanda did not receive the same. When I talked to the customer care, they promised the money would be refunded within 48 hours. Has been close to a week and foodpanda has been quietly sitting on my money. Bloody cheats.
Really like the app, BUT... Keeps asking me to rate the app, which I find extremely annoying. I actually like the app except this feature. That's why I rated 1 star, only way for me to fight the status quo. Now let me get back to finishing my meal and not having to deal with an app that requires a constant need for approval.
Very active and convenient Been using this service for various food outlets, have always had a good experience specially since I prefer ordering from nearby restaurants and the food delivered is always very fresh and according to the order placed. Never faced delays in service
Ultra slow food delievery I orderd some food from this app and after payment, the delievery time increased. There is no contact for the delievery person and food got delievered in a very bad condition. Food panda needs to get shut down.
Very bad service... i ordered at 8.30pm n i recieved at 10.45pm order delivered after 2hrs.. i think i have to order in the morning so that i can get it for dinner..cheating customers with 60mins time.. offer code will not apply while ordering food..false promises..plz dnt go with this app..
Disgusting. Loss of time and money Not even worth of 1 star. No other way. The first experience itself was disgusting. The order was canceled but the amount was deducted. The payment is not reliable. The support teams approach towards the customer is really disappointing. Any payment related issue should be checked with bank it seems. Unable to promise on the refund of the amount. They have not received the money it seems. Now you should run behind the bank. Better fetch your own food.
Love you panda I was sick today and couldn't get up. Staying alone at a new city, with no friends, if it were not for panda...I would have starved to death...10000...stars...superb app, great service and awesome delivery time
Bad bad service I have made payment only to learnt that they cancelled it , happend to me twice and have not heard of them refunding my money too. You should not be operating like leeches food panda.
Worst app and customer service I have ordered food at 10.30pm through app and never got any call or food delivered ,order was canceled and when for refund they said it's pick up at 12.00am night worst app wouldn't recommend
Underrated I read the below comments and i totally disagree... It takes a lot of efforts to get to this stage. Yes! i agree the delivery time is a problem but i m sure the team must be working on it.. Gud luck guys! don't pay heed to the stupid comments.
Time and Service. Wait time is like hell. And coupons are wothless. When you apply you session times out. And then you have to wait for 2 hrs more to reset it. And by the time you cant wait and you will order without applying that coupon. Better dont provide coupons.
Easy and reliable Orders have never been cancelled for me as of yet. Once a food item I had ordered wasn't available, the food panda customer care called me themselves and replaced it without any extra cost even though the replacement was pricier, so kudos. Their coupons and offers are a hogwash though, you pretty much pay the same thing you would at any food ordering app.
Really irritated with this app Since I couldn't order from other app to my location.i have tried with this. restaurant had given offer but in this app adding extra vat & service, delivery charges at the end that offer charge has been tally.
Perfection! App very easy to use, delivery fast and efficient. Delivery personnel are nice and polite! Whenever I wake up hungry, I do not have to worry about dressing up and dragging myself to a resto just to eat ?
Worst would be an understatement! Ordered the food by 8, got a confirmation of order getting placed at 815, and whoa, it's 10pm and I'm still sitting hungry. Every time I called them, the delivery boy had just left 2 mins ago. Cannot even imagine a worst service than this. I'm uninstalling and never gonna order again on this app. Box8 and swiggy are far far better.
No option to contact food panda in case of problem No contact number in the app is provided... Chat facility does not works, I placed the order and paid online yet the delivery not is haggling for payment. Not site whom to contact.
To be honest, I was quite unsure about downloading this app after reading all the reviews but I gave it a try and my first order went on smoothly. I ordered from sushi king and my food arrived earlier than the 59 minutes supposed time. Overall it works fine for me
Oneplus 3 So far so good. No trouble except the delivery count down timer is useless any vendor will still take the time they need regardless of the count down delivery can be expected 30-35 minutes later. But food quality is amazing so you can forget the time lag. Thumbs up for panda.
Pretty poor The restaurant that I ordered didn't have a delivery boy , then how come it was listed.... And to top it all, they made me wait for an hour.... Pretty poor service as compared to other apps
Service apps It took me a long time to wait for the verification code.worst still, technologies are so advance now, why ain't you guys catching up? Started ordering since 12:15noon. And it's already 1:04pm now. Just only I was successful enough by luck to have my lunch settled. You guys free enough to waste time, but people like me ain't gonna waste any of my time on you guys, Morceau de merde.