Download Firehouse Subs App apk 2.0.9 free for Android smartphone
Apk file size: 12.0 MB
Welcome to Firehouse Subs! Use our app to order online, find locations, earn food rewards, and more! Firehouse Rewards, our all-digital loyalty program, is now available at all US locations (excluding Puerto Rico). Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards!
Download this app to:
+ Manage your rewards account -- redeem rewards and view account history
+ Order online -- pay in-app via credit card or pay when you pick up your order
+ Find Firehouse Subs locations
+ Play our game for bonus points
+ Refer friends for bonus points
Note: If you previously created a Firehouse Rewards account via Facebook Connect, please sign in using the same email address you use for Facebook, then you will be asked to create an account password.
Points earned are based on the pre-tax post-discount amount spent. Rewards cannot be combined with other rewards, discounts, or offers.
+ Feature updates.
Relevant Mobile part of our Lifestyle and have average installs from 100000 to 500000. Last Update April 18, 2016. Google play rating is 79.4872. Current verison is 2.0.9. Actual size 12.0 MB.
Locations have to be on. I don't like that in order to get my badge pulled up, locations have to be turned on. I also want to see past orders and order subs through the app.
Yummy Accurate and quick.
Forgot password option not functional There is an option for forgot password listed however there is not a way to click on it or use. I reset my phone but do not know my password and need to be able to reset it in order to use the application.
Closest firehouse says over 500 miles from me like that's convenient. Expand your mobile to your entire franchise then I'll rate higher...maybe
Doesn't work in VA! I have over 8000 points and can't use them..shows that the closest one to me to redeem is over 500 miles away! Fix this issue please! I can't go online and login at the web address, says I have to use app, so basically I will never be able to get my rewards... fix this!
I got a new phone and had to reinstall the app, I can't remember my password and the link isn't working.
Store locator doesn't work There are at least 4 firehouses that I can think of off the top of my head in Virginia beach, and I'm sure there's more, but app says the closest firehouse is 550+ miles away.
Love it Firehouse rocks
Locations There are a few locations for it to be of use.. On the other side of the US.. So useless until they include more locations
Waste of time Game over within 1 to 2 seconds after starting. Impossible to get anywhere...uninstalled immediately...don't waste your time.
Closest location 5k miles away! Pathetic that this company can't get with the program. It's called provide online ordering or an app option to order your meal. It's not hard people!
Worthless App is worthless, shows the closest location is over 100 miles from my location. The closest location to me is less then 5 miles away.
Closest location according to the app 150 miles away ( outside Washington DC ) , closest location according to my GPS 5 miles
Poorly conceived / implemented At least my phone number at the counter can get account reward points into my account that the app can see -- so far as my local Firehouse was concerned information does not flow the other way. Fortunately they were generous on the free soda because the app install bonus was something they had no knowledge of. The app itself cannot seem to make up it's mind about what I'm doing. Am I browsing sandwiche types, placing an order, customizing a sandwich? It is confused so far as I can tell.
Somewhat glitchy The game to earn extra points is a little glitchy. After earning a certain number of points on the game it cuts you off and you can't earn any more.
Camera Won't Work App allows photo receipt of past purchases but camera won't focus on Note 4 but will on iPhone.
Have eaten here several times and enjoy the sandwhichs. Maybe they will try having fish subs for lent.
Doesnt work Wont let me order! Tried multiple times and nothing
Rewards not working Still can't get it to work right
Best Rewards App This app gets me my rewards fast.
Unable to order Unable to complete order when trying to order through app.
Location is incorrect Closest location 5328 miles ? Finds nothing in Florida
Not quite right Screen keeps going light, dark, darker. Seems random. The receipt submission utility never actually shows you the photo it is taking/sending, even if you select "preview", so I have no idea if it actually worked.
Doesn't submit order until pickup I downloaded the app, placed my order, received a notice estimating it would take an hour. I confirmed the order, paid, and was there in 13 minutes. I'm the only customer in the store, and was told they didn't receive my order yet. I had to pay first, IN STORE, then my order would print for. What's the point of ordering online then if the order is prepared once you pay, in store? My rewards didn't get added automatically, apparently i needed to enter my number after paying.
Doesn't work I was told to call in the order next time because the ticket will not print for them to make the food in the store until you show up to buy it. So what's the point of the app?
Has potential This app can be so good! I like the whole rewards thing but it's impossible to upload a perfect receipt. I'd say about 90% of the receipts I upload, they say is cut off. There should be and easier way to do this. Also, I don't thing this app is very user friendly. It's hard to find things. Another thing, I also tried ordering online and it wouldn't work. It said I had to call the store to place my order. I'll keep the app but it's mostly useless to me.
Great subs, terrible software! Title says it all. App is useless. I really wanted it to work...
The one time I got the app to place an order, the store didn't get it. Tried 3-4 times before it actually said that it successfully placed an order, but then the store didn't have a record of the order. They need to work out the bugs. The app often doesn't work, and if a call or anything that changes the screen comes in while trying to order, you have to start over from scratch.
This is an awful app. Simply terrible. It shouldn't ever have been released. I've tried a number of times and have never been able to successfully order from it. The problems: (1) It is absurdly slow. (2) When an incorrect password is entered, it fails in its attempt to perform a reset. It tells you to call technical support. Good luck! (3) Making a few attempts to reset causes you to be locked out of the Firehouse ordering website! That's right-- the website, not the app, gets locked out. WTF? (4) If you do put in the correct password, it simply tells you to try again later. There are flaws upon flaws. Please, Firehouse, you have such good food. Take this piece of garbage away and fix it and come out with an app worthy of the name.
Firehouse subs app I read all the reviews before I tried the app. Giving it the benefit of the doubt, I decided to try it anyway. I thought maybe it was the device being used, but it's not! This is the worst app ever! I have submitted seven receipts now and every single time was told the image was cut off! It was not but I used my own phone camera and of course, I still have not received an answer. Don't waste your time with this app!!! I am uninstalling it
Come up with a better way to submit receipts The current process used to submit a receipt is pretty much useless. If any of the blank paper at the bottom is cut off it doesn't get accepted. If I zoom out to get the entire receipt it's "too blurry" & doesn't get accepted. I've lost too many points to count so I just gave up on it.
Amazing I love everything about FHS the great service the amazing food and of course the dedication to the fire heritage I feel right at home every time I'm here
Could Use Some Work Love the app, love being able to keep track of points, play the game, and find locations near me. Only flaws are I want to be able to store app on SD card, and you should be able to enter receipt in app to acquire points if cashier forgets to enter your phone number at register.
Doesn't track points The app is great but I wish it would track your points automatically. You have to add your points at the register for them to count. I always forget when I am there picking up my food. I would rate this 5 stars if it would just track your pointsfor you.
Love the idea, can't get it to work right I have had to email them everytime I eat there just to get my points. It never adds them and it says my number is incorrect everytime. They thankfully always helped me and added my points but that is a pain to do every time. I wish it would just work like it's supposed to.
Laura Daigle First had problems with app. Then once I figured it out I like it. It is simple and easy. However haven't got my points yet.
If it's doesn't come from a firehouse just leave it Wish i had my own firhouse for myself
SO SLOW.... waited for 2 minutes to load my reward for redemption.
They never accept receipt uploads Always say BOTTOM of receipt cut off (which is just an invite to take a survey & my camera won't get it all so I include what seems like the important stuff). Once, they gave a credit after I complained. 2nd time, same problem; waiting 2C result. I haven't got time for this! Hubby picks up subs on way home & doesn't have smartphone. +, hot subs were cold & the "cheddar" brisket had NO CHEESE & they messed up everyone's orders B4 us. Keystone Cops. Not representing firefighters well by any means!
Downloaded the app while I was in the store. Installed it and took a picture of the receipt. The next day I was denied the reward claiming that the receipt was cut off. The receipt had everything in it they would need; time, location, complete listing of the transaction. I finally received a response from their support and apparently there is information at the bottom of the receipt that is critical. I would have been nice if the first person conveyed this information or it was stated in the app.
Needs integration with Android pay Solid app that needs to integrate with Android pay for your pickup sub orders.
1 problem Everything works great, I set a time to pick up my order and it's ready when I get there. The only problem I have is with that floppy bird rip off game not putting points into my rewards all the time.
Lame App I loaded this app on my phone. The very first time I went to use it, it didn't send my order to the store. The purpose of the app is supposed to be too make things easier. Epic FAIL.
EXCELLENT OFF THE HOOK SUBS. AWESOME SELECTION and CUSTOMER SERVICE.
Crashes every time. The title sums it up, the app won't even open.
Frustrating Every single time I use it, it takes forever to load. I can never start an order from scratch. I always have to replace the items in my cart with previous orders and then clear those items and add new ones. And if I go away from the app for one second without deleting anything, I have to start all over again
Turkey and cranberry sub And large drink. The
I love how good and fast they are.
Great food and nice people make a very nice place. We will be back. Build one in Lancaster
love firehose mre than quiznos or subway been going to the ones in NW Florida for 10 years Best
Great subs way better than the others
Not ready for prime time. App is pretty useless. Won't let me log in or tells me that account already exists when it's my account. It looks pretty but if you can't manage your rewards, it pretty much useless.
Unfair reward Program I do not like how you have to buy so many subs in order to receive the rewards.. The rewards are too high to even get to. The point and reward system is unfair.. Need more rewards and to lower the amount for each reward. I do like how Firehouse gives out free birthday subs which is very kind and thoughtful! I hope Firehouse Subs continue to do what they are doing.. I enjoy the delicious subs you all sell!!
Love FHS but so far app is useless.
Very good Missing some options but overall very good. Still love their sandwiches. The Best!!
I freaking love firehouse but... My only issue with this app is that when it times out while you are in line waiting to redeem some points, you have to stay all over again fig that and fines all around.
Not Working? Not sure if the submit receipt feature is working. Took a photo but nothing seems to happen. Cannot review the photo but was able to submit, don't know if it worked or not oh well.
Incorrect Doesn't show closest location, even with GPS on. Doesn't keep correct DOB in the profile. Just installed and ready to uninstall.
Really? I have changed phone numbers, but there is no way to change your phone number through the app. I was told to make a new account, which would be fine if I could delete my current account. Frustrating!
App needs a ton of improvement I love firehouse but this app is pretty terrible. Keeps defaulting my birthday to the current day but in the year 2003. Didn't send my husband his birthday reward back in March. Also set his birthday to some random date. I think this app should be pulled until it's ready to actually be used and the bugs are worked out.
Like it Enjoy the smokehouse sandwich
Couldn't even locate near me 10 minutes trying to locate and order. Location chosen wasn't even accurate or correct
Tasty Subs, Irritating App Grrrrr! Doesn't like payment methods nor paying at store. Keep tapping then it will take it. Having to open app everytime I minimize is a pain.
Subs great, app not so great Not very user friendly. Doesn't work all the way thru. Tried updating password, sent me a new one, still won't work. I don't think my purchases are all getting on my account. Presser focus a little more on the app. Keep up the great food!
an app is an app, but Firehouse Subs is the real deal. Have been a member for a few years. This year they changed some of their specials where you need to input phone number, well, my number didn't come up for my free birthday sub and Killeen FS hooked me up anyway. THANKS FIREHOUSE SUBS!!
My app has a different number than what I registered with. I was told to re enroll with a different email address. So when I up load a receipt it goes to my phone, when or if it works. When I give them my phone number, when they ask for it its not linked... confused and frustrated with this reward system.
Having problems getting into my own account. Won't accept my security answer
Downloaded app. Went to store and they didn't know what I was talking about. I just shrugged and told myself I had wasted my time.
Not worth it The app has only worked once when I signed up. Now every time I try to use the app it stays constantly loading. Trying to get points for a purchase is like pulling teeth with their system. The app isn't the only thing leaving a bad taste in your mouth.
Wort app ever! SLOOOOOW! Incomplete and to add insult to injury you can't order food less than 30 min ahead of pickup. It is literally faster for me to go and stand in line than to use this app. Whoever designed it has never used a smartphone. Or eaten a sandwich.
Awesome subs Uploading receipts is a huge problem. It told me my receipt wasn't an itemized receipt when it was. When went online to complain they said this isn't the correct number
Love Firehouse Sub Never goes wrong!
Doesn't work For one, app is very poor and cumbersome. Second, online ordering didn't work. Just gave an error saying to call store to place order.
??? When i play the game, the points i get dont go to my account like it says
Can't login Doesn't accept my login info. Login works on the website, but not the app.
Fire house subs The best subs around
Camera Upside Down! Receipt photos are hard to take because it flips the camera the wrong way on the Nexus 5X. It also won't focus the text properly.
Wonderful staff and food
Lots of focus issues to collect your points.
App doesn't work App doesn't work... It hasn't worked in weeks. Every time I try to order, it says it can't be processed. My wife has the app, as do two other friends. None of us can get the app to work across 4 phones and 2 iPads, even after trying to order at 5 different locations.
Suggestion I would like to see a purchase history, to show how many points received. Currently only see rewards and on line purchase. The purpose of seeing all purchases with points is to verify points were credited. Thank you.
Motorola Droid Bionic Love the food at Fire House!!! However their app sucks!!!! It does not work. I signed in onced my clock went off got bored out had to resign in. Would not take my password! Would not accept my password had to request correct correct password. Would not accept type of first car car I owned! So what the hell???? Deleteing!!!!!
Terrible Whoever designed this app needs to be fired and replaced. After wasting 30 minutes of my life waiting for it to load, it wouldn't let me complete the order!
Luv FH but not App I love Firehouse Subs and everything they do for the first responders, but this is far from being my favorite app. The game is hard and it does not add points to the rewards. There also should be a way to somehow sinc the app to the cashier. That way my rewards are not lost when the system is not working.
Pretty useless Love the subs but the reward program and app suck. You have to order through the app to get rewards.
Didn't work I was trying to pick up lunch while my family was shopping so I DL'd the app, signed up for rewards and tried to place an order. The order would not go through and it said to call the store. Really?!?! You want my business, but can't you get your technology to work. I'll spend another few years before I try you again.
Won't give me closet location . I am in Canton MI
Crap Logs you out and won't let u back in once u have enough points for free food.
reward system sucks you have remember to have them enter your number at the register but they already check it out if you pay online.
Firehouse subs Can't rate this app because it does not come up in my area. App does not work.
App doesn't work with any windows products. Waste of time to try install. For a company with an expanding market, this program should be able to be accessed and used by windows products. They just excluded a significant portion of their market. Very unprofessional and a poor business decision.
Application is not working This app doesn't work as designed.I took a picture of my receipt but it did not add any points.
RESSIE Their Subs is delicious you get your money worth
Never receive rewards It is so contrived to receive rewards. If I order and pay with this app, why would I need to do something at the restaurant....just give me my rewards when I pay...it's like you are trying scam us
Works well Easy to get the points, easy to redeem. Only wish that there was a way to see a points history
WTF FIREHOUSE SUBS I played the stupid minigame & I atleast got 300 points. What I received? 30 minutes of my time wasted & 0 points added to my account. Wow. Get your app fixed or never at all. Not my problem. I hate this app.
Love the food. App... NOT AT ALL. Every time I try to look up nearest store it sends me about 3k miles off... even with gps turned up... really..? Devs please take down app and work on it until it actually works. Feels like something a 5 year old made.
Useless app!!!!! Changed the birthday sandwich so you have to download the app for it. Created my account a month before my birthday and still didnt get the sandwich. Waste of time
Perfect. I am one of the $500 winners.
Didn't work I don't know how the creators of this app expected this to work, but if U don't operate a wifi network in the store for costumers then U'r gonna have issues like the one that happened to me today. I went to redeem my reward points and they didn't take. I gotta charged regular price for my meal..but the app still docked my points. Disappointed
App hasn't worked for me for nearly 2 months now...
App shuts down App keeps shutting down when I go to set my points. Need to fix
Why even download the app? The app is easy to use but consistently would not let me complete an order at my nearest location and told me to try later or call. That should not happen when the point of the app is to be able to order quick and easy without having to call.
Does not honor the app The stores do not honor the app. Waste of time going in to only be turned down
Doesn't work well App is very glitchy and apparently doesn't communicate with the systems at the locations. I typed in my phone number multiple times and it would not register. Checked the app and according to what it shows I was entering the correct phone number.
the app won't process my order. big waste of time.
Can't Login Anymore The app was great when it worked. Now it just keeps saying contact technical support. I hope I don't lose all of my points!
Rewards needs to be automated when ordering online or using app. Did trial run on my day off. Order was not ready at time of pick up. Still had to wait 10 minutes on top of promised pick up time. Good sub's only will eat there when I have time to kill
Cannot sign in anymore
Missing points I spent 35 through your online ordering and it didn't credit my account. It still shows the order
FHS The Best ever!!!!
The app is kinda good but could use an update 1. Can you make it so we can filter the food and drinks by price, or by calories, what would give the most points, etc? 2. Can you make it so we can opt-in for a message for the days that earn double reward points? 3. This isn't really necessary but maybe a material redesign?
Spent over $35.00, took "pic" never got points It's a good thing your sandwiches are good, cause your app is as bad as Subway. I have a great phone. The camera app associated with this app totally sux. It just will not focus. Why not let me just enter register transaction code or something.
Never can login Put right information in and it always tells me a system error. Please contact technical support. Really so what did I sign up for. Apparently from all reviews nothing. Great food lousy app.
Terrible app Using this app is painful. There is soooo much lag within the app, i.e., you press the screen and then about 30 seconds later the app responds. Not a hardware problem on my end (Nexus 6P) or wifi issue either. The developers of this app rushed out a terrible app. It needs to be pulled and rewritten.
Slow and buggy It takes forever to load and change between screens. Camera function never focused! Exit the app and my camera works fine. Enter the app and it can't focus to take a pic of the receipt. Not worth the time to save a small amount of cash. Uninstall.
Compete train wreck. App crashes and have to reselect my entire order. Then it won't let me order at all and doesn't give a reason.
Points never get applied I still use it for the convenience, but my point balance remains 0. I give my # when picking up, but points are never applied. I've emailed about it but never got a reply either.
Great Sandwiches! Like the app, however it doesn't remember my location, I have to update it every time I use the app. A little frustrating. But overall a good app.
App sucks Update: Still sucks! How the hell do you turn off push notifications? Getting random alerts for double point offers. FH get with your app provider and tell them to get it together.... Nowhere obvious to login. When you do find how to log in and you back out to retrieve a password & go back to the app, you're back at the start page and you have to wait for the damn thing to load all over again. And no obvious way to customize.. too many other sub shops to go to that are easier.
Great place to eat. Bad app. The app is routinely buggy and sluggish. Takes forever to load and navigate through the app.
Unusable Can't upload receipts. Buttons at bottom of screen don't work. What good is it if I can't get my points?
Not good Does not seem to work. Can't update profile. Customer service can't fix problems. They only have it to say they have an app. Great sandwiches. Horrible app. Uninstalled.
Can't submit receipt I've tried and tried again, but it won't let me submit the receipt to get my points the cashier didn't give me. It won't go past the picture menu. A button is blocking the "use". And the "preview" doesn't work either. Very disappointed in the app for such an amazing place like Firehouse.
Location is broken There is a firehouse sub shop six blocks from my house. When I enter my location the app says there isn't one in my state and tries telling me the nearest one is 5000 miles away. So I can't use the app until they fix it.
Problems App won't open. Says I have a bad password. Try to change password and it says problem with my answer to the security question? Won't allow me to setup a new account. Stuck in limbo. Oh well
Doesn't load anything The app seems to be having an issue loading. It won't accept my password, and it doesn't let me send myself an email to recover my password