Download Express Plus Families apk 5.9 free for Android smartphone

18 May
Express Plus Families

Posted by Australian Government Department of Human Services in Productivity | May 18, 2015 | 54 Comments

Apk file size: 15.0 MB

Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:

Whats new

    Minor bug fixes

Australian Government Department of Human Services part of our Productivity and have average installs from 500000 to 1000000. Last Update May 18, 2015. Google play rating is 71.3812. Current verison is 5.9. Actual size 15.0 MB.

Download express-plus-families.apk 15.0 MB


Chloe Tongue

Login is impossible It automatically logs you out. Please fix.

Razaw Penjweny

Very handy! Unfortunately the regular updats is anoying cos their is no access :( which makes it not very reliable, otherwise really gr8

Brendan Pinkster

Great and time saving app Thankyou for all the hard work you put into this app, works great and it has everything you need at the press of a button keep up the good work.

Abdo Swan

Problems with letter All the time asking to subscribe . I can't see my letters .plz fix

Bron Ferris

Doesn't work!! They can't even get an app right!

Sanam Saatchi

Very poor function The app is very slow, most of the times it says that it has difficulty&would be up soon. Very disappointing considering it's a governmental organization's app ?

Lilly Parker

Average I enter my pin says loading then nothing! Can't remember my crn to do it online. BS

Jane Parsons

Works ok App works ok until you try and upload a document. So far I have only been able to upload single pages and even then I get the 'whoops' error plenty of times before it works. Considering I have an 8 page file to upload this can be extremely frustrating.

thuy vo

saves alot of time and easy to use. has everything I need to know. no need for long waits on the phone or queuing. perfect.

Jas Kaur

Not working Log in and just get a blank white screen. Not surprising from a Govt agency.

Silvana Foti

Can't upload Won't let me upload anything. Keeps saying there was an error. Please fix.

Amber Campbell

Always having technical difficulties and end up having to go through the website to log on.

Mel Smith

9 times out of 10 I can't login When the app works it is great. The unfortunate thing is, I can rarely login to it.

Emily S

Please Fix Upload document function not working and automatically logging me out all the time ... Very annoying

Christy Lee Townsend

Just as bad as their express app, nothing works.

Catherine Horton

Log in Won't let me log in keeps signing out plz fix

Donna Brannigan

So easy to use. This is so easy to use. I think everyone should download this app.

Leanne Cherry

Great app Saves time and is user friendly

Gyron Malay

Me I love it to the MAX!

Tracey Tekiri

Centrelink familes Always having issues with it. More frustrating than waiting inline sometimes.

Candice Alaouie

Crap every time I use it!!!!

Patrick Clewley

Great work easy to use.

Hayley Darke

Processing.......... Worked great for 2 days and now all it does is process process....

Lora Prigg

Unusable After the latest update it won't even log me in

Fiona Goldsworthy

Every time I go to log in it makes me renew my password.

Zeta Anderson

Love it Works great and so convenient

Lesley Burns

Great It's handy to he able to do your deductions advance payments and check payments all on your Mobil

Nazeer Norouzi

After the latest update it does not work any more...

Gayle Woods

Very good!!

Steven Morrow

Its OK when it works

Lorrae Strahorn

Can't log in Not able to use the app since the update. Don't get any error message, just won't log me in anymore. Please fix.

G Rowe

Needs work Can only log in 10% of the time. No where to report errors or issues. And I bet my bottom dollar they don't read this. If the did they'd reply.

gaagaa m

Useless after latest update Home page is blank after logging in. And I can see lots of ppl have complained of the same thing. I know this is gov, but some one please kick some butts and get this fixed. Was a great app before the update.

Leash Unleashed

Useless. The best thing about this app had been the ability to quickly, painlessly, report income. Now that I have been unable to do that for several months, what is the point? So many people having issues, yet still no update. Very unhappy.

Renee vB

Working so far Reinstalled after it wasn't working last year. Only had to use it for one thing & that's worked. Handy because the website is currently not working & I don't have half my life to waste on the phone.

Ally Dunn

Hopeless Was able to use the app until the update now it won't let me log in at all very frustrating... Fix it please

Josie-Marie Rainforest

Was excellent. Now not so much. Timesheet is missing add symbol so unable to update it plus healthcare card keep filling screen and wont go away. Uninstalled and reinstalled as suggested and still the same issues plus now I've lost all my filled timesheets. Grrrr not impressed.

Bianca Allard

NEED FIXING It won't let me log in at all. There's already a 2hr wait connecting through phone and long queues in person at government offices , now the online option/app isn't working for months i see with other people commenting.

Neale jarvis

Wheres it gone? Can't seem to see /open my letters or any of the optional pages. Ok so I uninstalled the app then just reinstalled it, this seem to have fixed it...give it a go just may fix your problems.

Mary Davies

Family app Used to be great but now cant print any documents without hassle. Please keep it simple!

June Thomad

Samsung tablet For God's sake get it right let's me sign in but won't load grrr

Jayde Scott

What's the point of having an app if every time i attempt to log in its always unavailable...

Christine Lavis

Works great. I've never had a problem logging in or anything else. It is very useful and does more than I expected.

anj Paki

Always have to reset pin just to get in.. plz fix

Llewellyn Reed

Won't even log in Won't except any numbers pass code or not

Chucky Hawkins

Keeps logging me out every time I try to log in. Please fix

Luana Wymarra

HTC Desire 510 Great for what I use it for

emily hornby

A must have! Extremely reliable

Paul Williamson

Cannot upload documents as PDF files Still have to use camera to upload documents. A bit useless for multi-page documents.

Alyssia Excell

It wont log me in. Says to try again later but later hasnt come!! I updated the app yesterday but still no improvement.

Carolyn Gardner

Great Work great on my s5 and note 3

rowan stewart

Stopped working

Meaghan Swaney

Family App I like it, very convenient to have on the go, makes life a little bit easier this app.:-)

Kiara Daly-Cooper

Makes one of life's necessities less of a pain in the bum.

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