Download Etisalat UAE apk 5.3.2 free for Android smartphone

24 Aug
Etisalat UAE

Posted by Etisalat UAE in Productivity | Aug. 24, 2016 | 175 Comments

Apk file size: 27.0 MB

Etisalat Mobile App is the innovative selfcare solution available for Etisalat customers giving fast and easy access to several services and features.
With an easy navigation experience you can choose new services, recharge and pay bills, ask for support, find service centers and hotspots around you…and a lot more!
Etisalat Mobile App is available for all smart devices.

Whats new

    · Improvements for reliability & speed
    · Enhanced experience
    · Bug Fixes

Etisalat UAE part of our Productivity and have average installs from 500000 to 1000000. Last Update Aug. 24, 2016. Google play rating is 73.5919. Current verison is 5.3.2. Actual size 27.0 MB.

Download etisalat-uae.apk 27.0 MB


winston billena

Lots of privacy issues It asks for permissions that are irrelevant to its function - sms, contacts, photos, files, etc. It looks like this is designed to get as much personal info from the subscriber. Whoever wrote the code wants to get to your files and photos.

Giri Koni

Privacy issue Minus 5 stars.Has seriius privacy issue with this app. This app takes unwanted info contacts. Calls. Text. Pictures . Mails Ids. Profile info. What funcionality. Infact this app doesnot need anything except the phone number to be registered. -------------2015-04-30---------- Lot improved now. Performance 3/5 Features 3/5 Optimization 1/5 privacy -5/5 [minus 5] whats ETISALAT & Google doing about privacy issue. Feature missing: In the mstore - packages & services - voice & data packages [national] - Saving packages 1/ include voice booster packs 2/ Move the Data (1 gb) to Data packages section

bahaa omari

It's absolutely not even app All your online service is disaster..... you needs to do a lot of improvement in all the online service and all your websites ........ im loyal to the company and this app in the day that i wrote this review makes me hate everything about the company ....... contact me if you really care about your customers to explain the issue . Because it's a big one and it's hard to explain it here ............. thankful

Mohammed Khoory

Useful but terribly made This application is useful, but is made in such a terrible manner. It is slow, unresponsive, unintuitive, and does not feel like a normal Android application at all.

Amjad Als

Usless app I can't even pay my bill, always say ERROR ! You better remove this stupid app from the store so you don't waste people time !

Jermaine Celsius Caligagan

Make adjustments! ! It will be helpfull if you can see the remaining call time and data on your postpaid and also the plan that you are using.. maybe you don't want it to avoid people checking their talk time and date so you could earn more

Mohammad Tarek

No remaining talk time Previously I could check my talk time and the remaining balance, but it is removed now I am not able to check the remaining balance.

Nawal Benzina

Not working good Why it shows me more money on local messages even i'm not sending

Nadia Saqib

Nothing but useless crap. It is a running add of Etisalat products. It not show me for what I downloaded this app, that is, how much time or data I have consumed.

Mohammed Altalaa

Nice application Can be used to view and pay bills . Check more points and for wed. Offers . Nice

Hassan Razavi

Randomly fail to run I re-installed many times this app as well as the previous version on my Amazon Fire Phone but seems there is an issue either with the app itself or with my smartphone. The app keeps showing the following error message once running: - unable to update your details.

Ravi Soni

HTC One M9 Does not work with Lollipop 5.02 dodoeses not let me login full access or individual access

Senthil S

Useless Application I can't make online payments. What is the use of having this app?

Ahmad Ataya

Can't access my account Even when I know the username /password is correct

Rauf Darulaman

I love etisalat No cheating no combition but have best service

Abdullah Saeed

Dont download Hate it , doesnt work with my phone number but it works with my friends

Mohamed Hamood Lord

Terrible App "the Image verification is wrong" it keeps giving me this although I enter the correct one.


Battery consuming app This app is consuming too much battery of my note 4 plz fix it

Nirmal Devasurendra

Sign in issues Have to keep on signing in, don't know if this is supposed to be the normal way it works?

Abdul Rasheed Anaikar Zakaria

Worst performance Most of the time shows wrong information abt payments made and many more times not able to pay. Access permissions to photos and files are unnecessary and so eligible to categorized as malware.

Bin Salem Al Breiki

Nice app but... No link feature between accounts and requires lots of performance improvement

Karim Foad

Easy & Quick Managing accounts from one panel, it's good instead of 101

Ramshad Abdulmajeed

Rubbish app It's not opening at all....

adnan awadi

couldt even rrgister i couldnt register in reward points asking for stupid things

mustafa kiswani

Not working The app was working great now it stopped working and it's unable to update information fix it pleasee

juno cruz

Awesome Its always good to monitor my usage.

Ant Field

Terrible They are pushing out updates for news and banners, when the core function of the app doesn't work. I still have to drive to pay my bill. Fail.

Muluneh Chekole

This a simple and nice app It is easy to use and gives me an on-hand access to recharge my balance.

Maya chaudary

Lg g2 user Just not Open

Dahlia M. Refaat

App is not working Worthless. Cant even chexk my balance.... Please do not offer a service that you dont have.

Shahid Iqbal

Got better but still not professionally made.

Rizwan Sulaiman

Bad app Don't try it's very slow

Adel Alsabeeha

Terrible optimization The app doesn't fit the screen and scrolling isn't consistent. The list jumps around when I flick through it. This is just killing the whole experience. Please optimize this ASAP!

ahmad alhamadi

Only black screen Useless app... why I see only black screen ?!?!?

Kaeyur Rudra

Average The app is good in the sense that it gives the info I need, but every few days it will open to a complete black screen. I need to uninstall and re install.. Please fix it..

Amer Baik

Much easier Now we can save time with no headache.. Such amazing app u deserve 5 *

Tichaona Boroma

useless a waste of time very slow processing

Geegico S

Unlike Registrating taking too much time, and finaly i did not receive my login, only password i received by sms. I am deleting this app with pleasure) buy.

Alexey Kachesov

Showing wrong information about consumed data and used minutes!

Khalid Al Sawalhi

Stupid app.. Etisalat continue to recognize its clients by mobile/account number and forgots that each client has many accounts with them!! I am sure they will have a lot to learn from DU company. Etisalat must recognize its clients by name and majore account number that comprise of all users accounts i.e. elife account.. multiple mobile numbers etc.. will uninstal and will come back after 10 years.. maybe they will learn!!

Kuya Dj

At last working Thanks for the update, now it's working

Raja Asad

Just a white screen I used it payed the bill online buh now its just hanged with a white scren nothing more can you please fix this bug :)

Abhi nav

Not working I dont know what's happening with this app. Suddenly it is blank.. Please fix the bugs. Its very easy eailrer

Hazem Al Tamimi

Only Mobile and rewards!!! Only for mobile and rewards .. such great company, should have application well advance and cover all service .. do we expect it in 2020!!

Anas Abdullah

Good app. But it keeps forgetting my user name and password. Such great big corporate like etisalat should look closer to such faults.

Saif Emad

Stopped working after update Now it asks me for full or individual access. I pick individual and it wants to send a free sms I accept then boom nothing happens. Just keeps showing "loading " forever

Keneth Correa

Doesn't open on my Android 5.0 lollipop... App installs in phone but fails to open. Black screen. Pls fix.

Abdul Khader Bilwail

Finally No more just white screen. App starting now and working fine.

Farhan Jawed

Bugs Whenever i try to open the app it mentions unable to update contact details. Tried uninstalling and then re installed the app again same message. Pls fix

Nawaz Ali

Honest effort I appreciate the honest effort by etisalat and the services are quite what they should be in a mobile services app. Im very impressed by the online chat feature it provides prompt customer service. Although UI needs a rework, would be great if you could incorporate the material design. Looking forward to the improved app

yamen sati

Blackscreen Still not working. ..

Neville Nazerane

really crazy app logic I use a card for recharge and it says "this card is already being used by another account". What the jewel does that even mean?????? one card must only be used to recharge one number? So if I get a new etisalat sim, I need to order a new credit card as well? This is just insane.

Ahmad Alnajjar

How to reward package to a friend There is no option in app to gift a rewards 1GB to a friend. You need to give us rewards and gifts for these suggestions. Bad service


Good Must have one

Akindele Fasuba

Crap Still unable to choose "pay with existing card". Couldn't pay with my registered card even in the previous version.

Mohammed Al Matrani

Really bad Disappointed with this app

Sherif Ali

It doesn't want to login I already have an online active account but when i try to login here it doesn't seems to accept my user name and password .. just a waste of time

Aboud Ghazi

Wonderful upgrade Etisalat. Good job, only white screen now. Have uninstalled and reinstalled your app, same result. Do a better job testing your apps before you actually role them out to users who depend on them.

Mohammad Hassan Akhtar

After update its not working It is a great app for the purpose it is made for. I am using samsung note edge every thing was working fine then 1 day i recieved a call for a survey on the app i gave the survey and then the update came and now after that its not working i just see a white screen when i open the app.

jhun lota

What happened? It was working fine before now its all just white blank screen?

binil pillai

Poor app Most of times does like to be opened !!since 2 days it's on a blank white screen .calling a customer service centre is painfully a waiting test of time

Preeti Baruah

Got stuck after payment Troublesome, too many bugs. Secure payment can't be trusted as the app hangs.

Ali M

Not good Start led to white screen, restart still the same, now three days and still not fixed

Muhammad Danish

S6 edge Its not working it opens with a white blank screen and thats it ..... Doesn't goes on.... Plzzz check

mhd amer

After update etisalate app not working and its shown white screen only, please fix.

Gerald Miranda

Going to keep it. Really good app the first 2 times it worked. Then like the rest.... plain white screen. Still going to wait for Etisalat to fix it. It was more than decent.

Basir Abdul

Late update Everything is good about the app would have given 5 starts but the problem is that i have paid all my amount but in the system everytime it shows something pending. I have never seen my balance zero. Pleas3 update it real time..

sasika jayasekara

Not the best Was working fine until it receives the latest update, but then it stopped working..Only a white screen..If you guys can repair it...then it's worthy of 5 stars.

Nael Kanjo

Doesn’t work after update It is on blank page after update

Muhammed Noufal Kunnath Paliyal

Battery eater Guys please remember to quit this app after use. It drinks battery in each second...

K Aljic

Not working after update Once I open the application white screen shows up and it stays like that.

anith ramakrishnan

Not working It was really helpful before. Now all i can see is a white screen. This is annoying. I tried to reinstall still the same nuisance. Not acceptable from Etisalat. Kindly make it work.i am using Sony Xperia X2

Argel Sambo

Blank white screen Only showing blank white screen on Samsung Galaxy S5 running Android Lollipop 5.0

Mohamed Bamatraf

Shame on Etisalat Can you tell me how this stupid app designed? And for which phone exactly?! It is one of the worst apps I have ever use. Simply it's not fitting my 5.5 inch screen as other apps. DU app is ways better than this. They designed it for Android while this app I'm pretty sure that you ported it from iPhone version. You are gaining lot of money from us SO GO MAKE FOR US PURE ANDROID APP.

Bassam Faraj

So bad. Much less than we expect From a company like etisalat, has millions of users, we expect at least an acceptable application that provides information when required. Im facing errors in logging in, app does not open, etc..... pleade do something to improve

Ahmed Fesal

Useless Always problems, not working now, very bad

Rahim Farouk

All functions not working Could not manage any add insult, it just crashes

dipendra rai

I haven't get any idea how to use. I have try to login many times but it wasn't working

Amr Nashif

Excellent Its so good I don't have to visit Etisalat.

vikas tripathi

Unable to login I am constantly getting 'unable to update your details' message. Please help

Yaser Shakeel

Etisalat ..... Useless app. Please improve. Cant access marketplace even

Mahmoud Abu Zahra

MEAZ It's so complicated and missing alot of services

Aman Subedi

Hate it One of the worst aplication i have seen in play store what is the use of this? nothing is showing correct and every single time need to sign in again and again

Firoz Khan

It is good to use this application. Lots of information is available at hand about our account. Only few options do not work but even it is worth using.

Sultan Alshamsi

Stupid app and company ? Not work when I want to log in

mohamed abdalla

Useless .limited services compared to the website for Etisalat rewards

sameer shezad

Nw it's not working Old was bast

Czarina Chiong

The Data usage is always updated, but not for flexi minutes. Pls. Do something about as I'm depending on in everytime I make a call.

Abdalla Alzarouni

HTTPS On registration page the secure channel is malfunctioning, this is a bad joke

Omran AlDhanhani

Shame on Etisalat Profits in Billions and shitttty app like your shityyy products

Abdul A

After last update I lost full access... it keeps telling me username or password is wrong.I click foregot password it send test message with code when I open the text etisalat application quit

vicky ogilvie

Does not work Used it a few times and now it just says loading. Tried managing my post paid add ons from there and no record of change I made so still paying too much on my bill.

sudeep shrestha

Cannot claim my rewards point.. It's really worst that applications are not working properly.. Every time I am trying to claim my reward point against national or international points keeps loading. Are u really for customer service? U need to check the bugs. What is the point of using ur services by paying so much with this much unhelpful applications..

Jomon George

Bad app I dnt kno why Etisalat promotes these applications ..most of the options are not correct and always showing full of errors...and these inventors are not at all concerned about how to rectify these errors . . they are giving big advertisement for this app..every time wen i pay my elife bill thru this app i am afraid whether payment has been done or not...many times i complained about this to Etisalat. .but i guess they dnt kno how to rectify the errors

Prabhesh Ullattil

Confirmation screen missing Need to have one or two stage confirmation step before we subscribe some offers especially the shake and get deals option.. today i accidently subscribed to dhs.250 plan (7GB) while trying to close the deal popup and when i am trying to cancel it customer care s saying they dont have option to do this.. subscribing a deal should not be so easy atleast without asking for confirmation.. now a days kids play with mobile phones and they can subscribe any expensive deals like this.. please look into this

Abdurehman Zia

Useless app Even if you have log in the app. It'll log you out and ask you to log in each time you use it. The app is just HTML pages presented on your mobile. If you really want customers to use your app, make it an APP first. Don't even install it. It's just a waste of time.

Riyadh Aarif Mohammed

About etisalat app This App is very very very poor & has no Quallity at all ... I am disappointed I called several times the customer support asking for help & no one gives the answer or help I decided to delet it immediately.

Mohamad Taha

Worst app ever Frustrating and complete wast of time and data. Couldn't register, it said my number is associated with a username, spent an hour trying to recover it in vain. I will uninstall. NEVER TRUST ETISALAT. They did not deliver what they promised and their agents are so annoying. They called more that 10 times last year begging for subscriptions and each time i say NOOOOO DON'T CALL ME AGAIN. Yet they kept calling and calling. What part of NO they don't get?

Mahmoud Amir

Worst app ever Not show your balance for fixed line, keep register you on extra services with subscription fees which i didn't ask for

wasim parkar

Utter waste Dont waste your time in such crap app... such a scrap app i had never seen before. It was ok before bt day by day etisala is loosing its credibloty atleast in this app. Better to uninstall.

Ehab Gamal El Din

Shame on Etisalat company Etisalat suppose to be leading digital revolution in UAE but I don't think it is able to do so with a website and mobile app that don't work 70 % of times.

Jaleel Chembra

I cant login to this aplication. The individual access is not free???I cant register for full access also. Worst app


Very bad A big headach every day will show you new bill, not good app not correct.. i complant 3 times and even the customer service not explain why apps show that.. fix it otherwise ppl will uninstall it like me..

Ajay Patel

Not useful Very out of date information. Billing related info update after few days later. So no useful as it looks.

Hossam Riyad

Can't use AMEX Card ! I cant seem to find in the drop down menu AMEX Card while its logo is there and its also available on the web site but not the app

Sultan Sbeh

Pissed me off :@ Worst app on Android, ultra slow, ugly design. Using note 3.

ana zy ma ana

Not working It doesn't work... I put my ID and password and I don't see any full access!!!... Nothing happened..

Shahid Iqbal

Du much better in such apps. Buggy and does not show updated data usage.

Jishar Kooloth

Resources in media library... Why resources (images) in my media library? Only from this application. Developer has to seriously consider the application guidelines.

Anthony Tony, Toni, Tone

Dual sim card.... I can't figure out how to look at both sim card usage. I have a dual sim phone but It only shows my primary number. It's there any way to see usage for both sim cards?

zingdy zing

Very disappointed! The most inaccurate app ever! You have to work on your bill summary and everyothr information you post regarding the users account! It's show am subcribed for things I haven't even used! And the call centre has no idea what's happening! ? nearly had a stroke seeing the amount that was due!

rajesh katal

Half cooked dish. Good for nothing. Useless app developed by inefficient so called tech experts of etisalat at cost of ages old image.I wonder can etisalat afford this risk.


How to chk the data ... why this app is so difficult go start . .. . i just change from du to etisalat but i think its my mistake .. du is far more better and accurate than etisalat


Very bad app. Gives outdated info. Packages are not very attractive in etisalat when compared to du. Very expensive service provider.

Hidayath sattar

Excellent application. With many useful feature like multiple number account information and parking payment.

shebs mohammed

Such a pathetic thier service only this stupid app...waste of time and if there is any other operators there Etisalat will be in dust bin

Mike Price

Unable to pay bill Says unable to upload info when trying to pay bill. Reward point packages never work when redeeming on this app.


Before Etisalat Network ...weak. .slow down. Taban .....keep Spread some

Oliver Christopher Adolfo

Amazing App Just what I need to access my account anywhere

Pramod Bhakre

Now it's working fine on my Samsung Galaxy edge 6

alaa badwan

It's helpful but Even i pay my monthly bill but still showing remain balance kindly update your app system I appreciate your concern

Abdul Aziz

Abdul Best App from Etisalat everything there for you. Thank you Etisalat

Murtuza Kapadia

Recharge was fast but unable to pay for elife :( was able to recharge my account quickly with credit but cant see an option to pay for seems confusing!!

Jawad Hammami

Need 99% improvment What kind of rubbish app. is this !!

Stephen James Fenwick

Complete garbage. After the latest update all it does is state "unable to update your details" It's unfortunate that you cannot submit a review without ticking a minimum of 1 star. It surely doesn't deserve even that one.

Quratulain Ahmed

Unfriendly Most of the options are gone n pages r blank

Sameh Hassan

Very slow, not helpful to pay bills.

Mahmoud Gouda

Need a lot more work Crashes.. slow.. can't exit the app unless you press home button.. useful with the usage information even though it's not accurate and changes from 1 day to another

Hiba Waleed

Always not working After depending on it for keeping track of everything now its not working. Its been forever ! Can't you fix it !

ernanibutaslac ernani22

Confused Please improve your app,after paying the said amount,but still the balance still showing.reason for the customer to be confused...

Adel Alsabeeha

Terrible optimization The app doesn't fit the screen and scrolling isn't consistent. The list jumps around when I flick through it. This is just killing the whole experience. Please optimize this ASAP!

nexsusp6 nexsusp6

Don't waste your expensive data Don't waste your data using this app if data here in the you_ayy_eee is one of the most expensive data charges in the GCC although it is one of the mature mobile markets with an opened yesterday attitude

Kashif Javed

Not working this app

Jawad Hammami

Need improvment

Abid Reyaz

Thanks for the services.

zameer Hussain

really disappointing app it doesn't access what it showing in app pics i had complete registration and they didn't even send password i expect alot but get nothing its just showing (unable to update information) dear etisalat whats going on are you able to fix or advise us to uninstall.

Ahmed Daoud

Couldn't get worse! Seriously Etisalat!! This app made since on one device "ONLY"! The 4" iPhone! Looks & feels horrible and extremely laggy on Android! This app will create a folder in your photos called "resources" where it saves the icons photos. If I delete this folder, the app is useless and should be uninstalled and reinstalled again (so you can get this folder back). Basically, this app is garbage on Android. For got sake, create a proper Android app. "du" is light years ahead of you in that aspect!!!

Partha Sawardekar

Etisalat, you've 'been taken'! Whoever was the IT school dropout that Etisalat contracted for designing this app, has taken the company for a royal ride. Nothing works! After being offered the bait of bonus points for using the app for paying the bills, I tried it and it worked.. ONCE. That was there only time. After that, every time I try to enter the payment module, the system just hangs. Must be the only company in the world, which isn't too keen on getting paid for its services on time.

hassan lahham

Company do billions, can't do App!!! Poor design, poor functionality, poor navigation, slow in service response communication through sms only , no as quick as du app, wors than I expected ,,, looks like a cheap application , again u doing billions a year couldn't do a proper app!!! ,, SHAME ON YOU !!!!!!

Shabi Ekp

Worst apps No updates at all, too slow to use

m ishaq

May bugs It seems you application developed for free of charge, it has may bugs and no stably. Spot promoting your poor service.

Blue Scorpio 43

Most features not working Only live chat and pay bill and rewards transaction working the rest all not working fix it and will give you 5 * * * * *

Azeemuddin Mohammed

Waste app A company like Etisalat keeping this type of application which doesn't work properly just waste of time.

Dilan Jayathilake

Still saying experiencing problem after 4 months Not working! always saying experiencing problem

Mano Bala

The world very worst mobile network application and network doesn't satisfies and responding the customers expectation first learn how to run an network then come to the field the only aim is to cheat the customers and money

Patryk Sobczak

Awful for such a big company Terrible UI, very annoying and slow processing with bad English errors such as "Do not honour" which makes no sense. I expect sometime that is AT LEAST decent from such a company with this many users, not this failure of an app.

Mohammed Shamshid

bad UI & UX not at all user-friendly and having lots of bugs since years! This app really need full redesign may be etisalat should implement Material Design for this app. This is really a bad app for high end devices.

Nishad Kaippally

If you have multiple phones, don't bother with this app. I wanted to add more phone numbers to the app from their online site. The online registration process does not work. It does not validate dates you have to guess the format MM/DD/YYYY , DD/MM/YYYY tried all combinations. Never went through. Then the adventure began with Customer Support. Which went nowhere. As with everything else in this company , nothing ever happens on first attempt.

Hasnain Nawaz

Missing information Not good upgrade I had now missing information in my account after the upgrade, couldn't see my all registered no in the app now.... app admin and etisalat please fix this issue. Thanks Husnain

Mohammad Marei

Not reflecting usage of new package I changed my plan and once it was activated i am not seeing the usages for new packages. Still showing the old one. I contacted customer service and requested me to wait an hour. I am still waiting since 4 days :(

adil akhtar ghani

Stupid app Won't work for visitors. I have 75 dirhams in my account and I want to activate 14 days package and I got the msg that amount is not enough. Wth how come it's is not enough.

Will Bee

Not working Stopped working after last update and now using up my battery even though it won't even open. Gives an error message regularly.

khan amaanullah

Useless app App Developer dont even replying to feedbacks and still no improvements in app performance.. still showing "unable to process request try again later..

Bishu Bhusal

Too many bugs Can't load i don't know why even there is proper connection

abdul majid

horrible shocking and surprizingly poor interface on my first day I realized that incoming and putgoing both will be considered as a minute. we use du and etisalat coz we dont have any other choice.

Dubai Emirates

Connecting Issues Not connecting and taking so much time to connect not good app

Adrian Simionescu

not working I tried to recharge my sim but in the process of payment details the news page pops in and i cannot return to previous page

Kader Meeran

Useless app doesn't show the real usage data and calls , everytime I call customer care for the last 3 months the reason they are fixing the app. Suggestion as this is your app it should be data usage free

Mohammad Shafik Khan

wrost hanging slow must be data free services using too much data uninstalling this aap...

Galelio Boyles

Fix the bug Details of data package is not reflecting on my usage


Mansoor Is this work for my business account? I can't log in with my B2B username password. Thanks

sultan ramadhan

Very bad! Very badd app cannot recharge

Haidar Al Khafaji

I really surprise that etisalat themselves have such bad app Always there is problem

Akbar Khan

Not working proper.. Trying to redeem vouchers.. But couldn't.

malik farrukh

love Etisalat UAE. i love etisalat & all its related products.

Rana Rehan

Not working I m trying to login but it's connecting

Rudy Safi

Ok overall Having bugs with some pages. Like when recharging for a friend or doing payment the "choose existing card" doesn't work

Mansur at

Multiple login attempts failed. 'Try again' message.

User The worst app, immediately uninstalled .. took complex to use this is good for Windows 95 not Android 5 !!!

Hussain Elsayes

Did not work..a waste of time.

Yasser Saeed

Stupid app from a stupid company!

Hamad Almualla

Always showing higher amount for bills than website,and can't track payments history

Worst It is definitely NOT working

Sun Seal

And dis is d worse of it

Mithun Gopal

Ok Rewards cant claim sometime. All over its good and fast

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