Download Australia Post apk 4.12.38-1 free for Android smartphone

10 Aug
Australia Post

Posted by Australia Post Digital in Business | Aug. 10, 2016 | 223 Comments

Apk file size: 13.0 MB

Get the Post Office in your pocket. Access all of your favourite Australia Post tools on your phone or tablet, manage your deliveries, pay your bills and much more...

Features:
• Keep track of your important deliveries – both on your mobile devices and on your desktop
• Sign up for 24/7 Parcel Lockers to get your deliveries when and where it suits
• Easily collect Parcel Locker deliveries using your mobile phone
• Get deliveries that need a signature left in a safe place with Safe Drop (register and sign in to see this option for eligible parcels on your Track screen)
• Easily verify your important documents by scanning a QR code using your phone’s camera
• Quickly scan and pay your bills
• Calculate postage costs on the go
• Find postcodes when you’re out and about
• Convert and buy foreign currency, and pick it up from your local Australia Post retail outlet.
• Find nearby Post Offices and street posting boxes
• Got Android wear? Open your parcel locker with your watch, and see your parcel tracking list on your wrist

Whats new

    · Hitting a tracking link from an email now shoots you straight into the app
    · Fixed a problem where stored credit cards couldn’t be used
    · Various bugs squished, tweaks made to improve performance

Australia Post Digital part of our Business and have average installs from 100000 to 500000. Last Update Aug. 10, 2016. Google play rating is 78.5084. Current verison is 4.12.38-1. Actual size 13.0 MB.

Download australia-post.apk 13.0 MB

223 Comments

John Li

Helps keep track but can be much better. Does a decent job if you have a tracking number. Couple of improvements such as delivered parcels to show in descending order (from newest to oldest) or option to view in either would be good. Parcel should show as soon as Auspost receive package for delivery as inbound international won't show even when Auspost is final deliverer. Nickname function is non permanent on account which defeats the purpose of renaming if I have to keep doing it each time I open the app across multiple devices.

Jacqueline Rose

Won't accept Aus Post payments! I downloaded the Australia Post app, as suggested on my Australia Post bill for my Australia Post PO Box, in order to pay the bill. I signed up, authorised everything, and entered the details to pay the bill. It said that they can't process that kind of payment! Australia Post's app won't process a payment for THEIR OWN product?!?! Thanks for wasting my time.

Brendon Pilt

Ok It's ok. Could do with further ui update. Would love to have notification support for each stage of tracking. Speaking of tracking, would like it to show as much detail add the website version

Mark Buchanan

Great app! Australia Post always manage to stay relevant when so many other postage services around the world have become outdated. This app is another shining example. May this amazing public service never be privatised on dismantled by foolish Liberal governments!

Brandon D'Souza

Much better Material look now, just the drawer needs a refresh and to go over the action bar

Mrj Christie

Unreliable for local mail tracking, doesn't update location. Also this Application is unable to track inbound international mail, after it's cleared by customs_ even though final delivery is by Australia Post. Why Not? HTC One M7, HTC One Max, Lollipop 5.0.2, Kitkat 4.4.2 & Sense 6.0.

Denis S

General works ok Most things work but your app is never tested properly so there are always bugs in it. Example latest update doesn't allow payment via amex because it asks for a 3 digit cvn when amex uses 4 digits hence amex is now useless on your app

Jacqueline Todd

could be better. My delivered parcels I have been tracking won't delete from the watch list. They show up again after each delete once I reopen the app again.

Dylan McArdle

Love the new look! The new look is great, I'd just like the ability to enable alerts when the status of packages I'm tracking change.

Ian King

Good. Simple and Straightforward So convenient. Had trouble scanning 2 out of 10 bills. Otherwise very happy.

KiloByte87

Won't work Installed this yesterday to track a parcel delivery. Have tried a lot of times but every time I enter the tracking number it either says there is a connection issue or the tracking number is invalid.

jeffrey siagian

Excellent Must have

Garyswanee S

Can't even log in Refuses to accept my Gmail account

Tara N

Good app Quick easy tracking

Joel Clarke

Promises so much but.... The Post Billpay component with barcode scanning and Paypal as a payment option is right on the money....except the integrated Scandit component is a joke. Either get Scandit to sort out their bugs (a barcode scanner is useless if it won't scan) or allow integration with the myriad of 3rd party scanners available on Google play that work seamlessly already. It doesn't even rate a star the way it is yet this should be a 4-5 star app. All this on a HTC One M8 too.

Johnson Lin

Good but buggy It always remove my parcel nickname once it's delivered. I sometimes send a dozen of stuff and there's no way to track which one is which after some of them are delivered!

Shelton Fernando

Good but there is a bug Like this app but as others have said it deleted items come back into the list. Once this is fixed 4 stars. Like how you can see when your parcel is expected to arrive!

Tracey Van Den Berg

Update When I remove items from my list they always come back... please fix

Josh Laurie

Great but one little annoying bug Awesome but how come the names keep getting g wiped? After a few days I open it and the names are gone.

rob77ist

Reset Trying to reset my pass word but not letting me on here and Internet site

Brad Collins

Tracking bug Parcel tracking not working any more. Bug fix please!

Ingrid Glenn

Nice that it syncs across devices... But your app won't be really useful until you have real time parcel tracking. I regularly have parcels delivered from the USA. I know where they are at every point in the USA up until they leave their shores, which usually takes less than 12 hours. The USA shipping company tells me when the parcel arrives in Australia, but you don't tell me till much later (sometimes days). Sometimes, but not always, I get a notification that it has reached the depot in Sunshine West, but then it can take another 2 days before I receive it in Frankston (this used to take 1 day till your staff got cut). I often don't get notification of its movements until it is at my front door, and then, strangely, it is all there at once. Time to drag Australia Post out of the dark ages I think.

Glendon Jones

Poor effort After signing up on the website, then downloaded the app. Put all the correct details in for login and continually get the message of "the username and/or password you entered do not match our records" what a load of crap I put in exactly the same login details from the site (correct email and password) and app still won't let me login. Hopeless

Faye Birkbeck

Great for a online shopper No issues so far. Its great to track parcels if u shop online alot. Even if u don't have tracking number u csn see how long it will take if u know where posted from and where going too.

Elsie Robb

Connect issue We are current experiencing a connection issue... Is all I ever got in 2 months. Useless app

Jim Brewer

Connection issues Connection issues thats all you get when using the tracking part of this app. Crap

Aimee McCloy

Bug fix required BUG FIX REQUIRED! It doesn't matter how many times I delete my delivered parcels from the watchlist, they keep coming back... fantastic app but this is getting very frustrating!

Maxamed Cade

Bad app dont download It doesnt work

Joshua Mitchell

Love this app I love this. Its much more convenient way to check tracking and stuff

Nichall Menon

Parcel tracking invalid Every time I add a tracking ID, close the app and come back to it. It says invalid tracking...this is pointless.

Dominica Zalejski

Connection issues Have had connection issues as well as other users the last few days. Once fixed I'll give a better rating

thats hott aye

USELESS Recent update major connectivity issues. ALL PARCELS LOST. Unable to show any tracking. Server errors all the time. I'd give no stars if I could. Please roll back the original version from serval updates ago. At least that worked.

Luke Lukeson

It sucks now Was a decent app until the last update, but now it like the rest of Australia Post - it doesn't work properly.

Aaron Cheung

Cannot track packages - connection problems The update has broken the app's tracking functionality. Getting connectivity error all the time and cannot see the previously entered tracking numbers.

Jessica Brown

Doesnt work Does not ever work anymore.. you are always experiencing connection issues

Hary Milas

Why do updates not work. Updated will not work with scanning of bar codes. Australia must have the worst mail tracking service.

Samual Haber

Was really good The app use to update me whenever a parcel arrived. Hasn't updated me for since 2014. Would give it 5 stars otherwise.

Johnson Lin

Finally getting better It looks like nicknames are stored on my phone instead of cloud. Everytime I reinstall this app, all my nicknames are gone. Would be better if they are saved remotely

Mel Lane

So handy Notifications would be good. When an item is in transit or delivered.

Merve Staader-Brown

Good app able to use tracking easily

Mrj Christie

Australia Post can't even scan their own barcode labels and deliver to the correct local address. International purchases made using ShopMate are lost at that address after being delivered by USPS and any positive enquiry is ignored by Aust Post. HTC One M7, HTC One Max, Lollipop 5.0.2, Kitkat 4.4.2 & Sense 6.0.

Timothy Rose

Keeps saying it is experiencing a connection issue Can't add a parcel

Bruce Herford

Security Issues & Tech Support Pathetic!!! In January, 2015, I sent an email off regarding a serious security issue. Initially answered by 2 system-generated e-mail responses stating receipt of my message & the usually yada yada yada then nothing for TEN (10) weeks with finally a response that didn't appear to comprehend the issues raised & consequently failed to answer my initial email issues. This is about as pathetic as you can get. As I have no confidence in this inept organisation, it is time to uninstall this useless app forever and and quit 'MyPost' permanently. A concept with much promise and poor execution. Too bad.

Travis Platz

Fixed a lot of my problems New update brings some great new design to the app. Tracking seems to be more reliable now but the problem seems to be with where parcels are checked more than app itself.

Faye Birkbeck

Constant issues Originally loved this app. But now im having nothing but issues with it. It doesn't update the location of ur parcel regularly. And constant error messages when it decides not to work.

William Tamblyn

Would be more useful if I could set and customise tracking notifications.

Kenneth Hurley

Unable to save nickname There is no way to save nickname for parcels you send via the tracking tool. It says nickname but when you enter and go back it doesnt save

Deanne Windsor

Was okay but now broken Please fix! Was okay for inbound parcels - not great, but did basic functions. Now it cannot connect. No means to provide app feedback in the app! I want basic function back please!

Troy Papageorgiou

Needs ability to set default page As I find that I use the find a postcode most it would be good if I could chose what section of the app I wanted to open instead of tracking

Rosanne Ewing

Doesn't update tracking info The original app was great but since the update it doesn't give tracking details and updates. Useless!!

Andrew Davis

Parcel calculator Keeps defaulting to letters and won't calculate postage for parcels.

Daniel Taylor

Cannot connect to check tracking. In last couple of days. App is broken. No ability to check tracking of watched items or add new. App reports connection error.?

william barry

does what it sets out to do

Jeffrey Hoogkamer

App just as slow as their service Trying to use the app, took at least 2 minutes before the Terms and Conditions appeared whilst I was already using the app. Then my existing Parcel Locker isn't shown in the Delivery Addresses and wants me to sign up for a new one. So I selected the Parcel Locker location and it just took me to a screen with a waiting symbol going around and around and around and around. Eventually it loaded (about 3 minutes). Just useless.

Clément Bramy

Useful to track your parcels on the go and keep an eye on them, not sure about others features though.

Just Share

So far so good but has bugs in latest updates Would be great if the tracking number is editable. Bugs found in latest update. The time keeps showing Thu Jan 1. And delivered items keep coming back only if we refresh it every single time. But that's fine. So please fix the error time. Thanks

Ian Mc Phee

Tracking on express is excellent near end but often scanning gets missed at posting except if over the counter at the PO. Red bag delivery times are now hopeless.

Clément Bramy

Useful to track your parcels on the go and keep an eye on them, not sure about others features though.

Tracee S

Australia Post App Hi AP- Thanks for creating an easy to use app. I've had no problems with using this and am always given updates when tracking my parcels. All the features are clear and easy to use. No complaints here. Thanks again!

Darren Hodgson

I use MyPost Digital Mailbox for my PO Box and this feature for parcel tracking. It needs a Widget to show active entries. Requires the ability to assign a unique tone/sound to any notification to allow no look notification understanding. Across devices, the nickname isn't being propagated.

Isaac Torres

Works well For the things I use it for, mainly parcel tracking. No issues Sony Z3C 5.1.1

shauna arkell

Previously to January the app worked great but anything I have tracked since then is all dated 1st Jan..even something only posted on the 5th so there is no actual way to know how it is traveling. How can a parcel arrive on the day it was sent or be in 3 different states all at once..please fix this bug.

Sammi Lea

Was great. Now its nothing but issues Used to be great...but recently its not showing the correct date..its saying January 1st for everything

Tom Peace

Nickname doesn't show on different devices. Nickname doesn't show on different devices even though log'd in.

Edward Alexander

Very handy app. Would love to have it automatically identify parcels coming to my address or linked to my email address, rather than having to add them manually.

Paul Fechner

This app finally informed me on Monday 8th February 2016, that a parcel has been delivered. Even though the parcel had been delivered 4 days earlier on Thursday 4th February 2016 at 12pm. The Australia Post parcel track website is more accurate, up-to-date and informative.

Trudi Luise

Track my parcels ? You betcha ! So simple to keep a tab on where things are.

Ben Sarah

Works well Not necessary by any stretch but useful to check on packages on mobile. The parcel locker open feature is also very nice to have. Only complaint would be that late packages don't get updated dates. One package I have on the way was due 14th (in app) and it still hasn't updated the date despite not arriving two days later

Rebekah Wooding

Great So good to keep track and to know days i need to be home to accept deliveries. Helped me track down a lost parcel.

Sharon Wilkinson

Makes collection even quicker and easier Best thing i did was get a parcel locker and this app improves the experience!

Geoffrey Shelton

NOTHING I CAN'T DO WITH OTHER PURPOSE BUILT APPS I have an issue with the in-app barcode scanner.. When I activate it, the scanner doesn't even give the camera time to focus, therefore most scans are not successful.. I find it easier to use other apps for any of the purposes I might otherwise use this one for! It becomes apparent very quickly, why this app is only rated 3.8 *'s

Peter Jones

Sort of works for some parcels. Rarely works properly for parcel locker deliveries.

Chris Mather

Updated: Works well with the Huawei smart watch. I mainly use it for tracking parcels and collecting parcels from lockers. Over the last few weeks the watch is very slow to open the information from the phone. Sometimes the "Open Locker" button times out waiting for the phone to load. The watch also cant open the notification as it takes too long to load. However using the app on the phone there is no issue opening the notification. Watch is using Androidwear 5.1.1

Fahdy Salim

One of the app I use daily if not weekly This and parcel locker. Great combo for those who shop online and live close to a parcel locker. Great app, works well. Keep it up!

Alex Yee

Easy parcel collection Less than 1 minute at the locker

Aaron Loechner

Samsung Galaxy s5 Love the app not one issue

s Liebelt

So useful A great app to.keep track and not have to worry about the ☎.

Yasmine Chin

Track It! Great way to track your parcels!

Russell Scott

Very helpful This app is much quicker and easier than entering in my mobile number

William Cooper

Dates are wrong, all tracking dates show 10am Jan 1st

Nikki Van Beurden

Love it! Makes collecting parcels so quick and easy

Deanne Windsor

Happy now that the issues have been fixed! I have increased my rating after the last couple of updates fixed the issues I had with functionality. Thanks for responding ?

James Norman

Constantly getting better and better! Well done Australia Post! Loving the Parcel Locker idea. So convenient, especially with this app!

Omid Khalili

Nice job developer team. Great features with complete Android Wear app. The idea for opening parcel locker with phone or watch is awesome.

coal salihovic

Great Makes things easier

Dale Brown

Great ap. Love that it actually has an expected delivery date. But everything is processed through as is 10:00am Jan 1. Not proper dates and times

Kevin Lam

Feedback The app works great!

wasiq zarif

Life saver The best service ever!!!

Jayne Yam

Love it Easy to track, user friendly

Danny Chandra

Good I order a lot of things from online and this is a good way to keep track of those items.

Karthik Gunasekaran

No issues!! Keep up the good work! !

Michael Abbott

Excellent Great services, as well as being able to save parcel Locker addresses

Anne B

Latest update has huge error with date and time always set at 8a.m. Thurs Jan 1st. Other than that I love this app for tracking deliveries. Thanks Australia Post

Mathew Wood

Great reliable App. This app provides all the info I need and is usually up-to-the-minute with their tracking. I really like the new and innovative extras being offered, such as safe drop, which has saved me from having to pick up missed deliveries at the post office.

Bruce Newton

Doesn't work! No notification when parcel arrived at post office, I had to manually put in parcel number to find out it had arrived!

Lisa Wishart

Connection error It will not let me add my tracking number. It keeps saying error in connection. Soooo over it. Booo

Clare Paine

Bill pay doesn't work Paper bill says download app to scan and pay this invoice. App says can't pay this bill via this method.

Niko Winarta

Pretty good. It would be good to have some ocr capability other than barcode scanning to recognise tracking numbers.

Brand Gratten

Getting Better International Tracking would be good. Awaiting parcel to land in Oz b4 able to track it. Rely on other system.

chris Moore

More reliable than the posties. But why does it need access to SMS?

Andrew Osborne

Great app Having already setup my Australia Post account, this app works in with it all really well. A must for people the send our receive parcels.

Declan Cael

Great app App makes tracking of parcels easier. Makes retrieving parcels from the parcel lockers a breeze as well by simply scanning a barcode to open a locker.

Theresa Espig

Love it! Makes tracking and collecting parcels so much easier!

Calvin Tanner

Saves me so much time

Lorelie Willoughby

Tracking parcels is great! Thanks

keke

Awesome Fast and good service in Australia

Ben Campbell

Works just right Easy to use and makes organizing easier

Gus Zepnick

Very handy I run a small business, and I use Click and Send for my occasional mail order customers. The app tends to automatically pick up the articles from Click and Send (saving typing or scanning )... also, one of my main suppliers sends via AusPost... when the shipment is processed it automatically updates to the app as well. Means tracking is simple and on hand at all times.

Lisa Corbellini

Good when it works This app is good when it works, but currently all events for all parcels showing as occurring on 1 Jan which isn't very helpful, despite having updated to the latest version, and delivered parcels are still in the "active parcels" tab.

Simone Rogers

Date is incorrect For some reason every parcel I have added come up with the received date as Jan 1. And only shows its been delivered if I click on them individually. The date is showing up incorrectly and is confusing.

Chi-Lan Tran

Very innovative I'll probably be online shopping a lot more now....

kellie brett

Great but Love this app but needs the option to search for a nickname in the delivered list. Its hard to find an old parcel when u post alot

miss angie

Very handy app to have, never had a problem with it, can't go without it, thx guys, great work on this app

Antony Daamen

First impression, I am not sure of the usefulness of this app. Confirmation is cumbersome. Only 3 options to verify your identity. Because my middle name is added on my license, it won't accept it. Suggest to add some form of photo recognition or swiping of licence.

A Akaradet Diawpanich

Parcel Locker collection not always show in app SMS alert works fine but not showing in the app. As a result, I still need to use app+SMS code to open Locker instead of just app

Christina Ellis

Post code issues Why when I enter my post code to search for locations near me does it show addresses in the US. It doesn't allow me to search with the 4-digit post code style and just "waits" for me to enter another digit in the 5-digit US zip code style. Why would that happen in an app that's native to Australia? Fix it up, guys.

Ian Taber

50/50 on tracking when the data syncs and auspost decide to add the package it works great. I've had half a dozen deliveries arrive with the sms alert only while this app never new about them.

Natasha Amos

crap Always have to refresh the app for tracking to work. :/ all those who think its a great app must be working for Australia Post.

Daniela Duspara

It WORKS!!! I just got my first parcel using this app and it was spot on!!! Thank you Australia post for the all round fantastic service!!

Lloyd Hensby

Australia Post The tracking function is pretty good, however it could be better. If I could enter my tracking numbers for overseas packages and have them saved so I'm alerted when they enter the country, I would be happy.

Diego Schneid

Works like a charm Got my notifications on time and didn't need the card to pick up my parcel!

Paul MURRAY

Good app, good service. However the back end system is not up to the Android app's standard. Some parcel barcodes do not correctly register in the system, I recently asked my delivery point about an international parcel I expected only to be told they'd had it near a month and were about to send it back. I hadn't seen a notification until after I collected it!

rico hradetzky

No more in-app postage calc? App is useless now that it just links you to the Aus post website for everything. Nowhere near as user friendly as it used to be. Very disappointed

Kiran Rowland

Tracking Issues The tracking does not update properly not sure if its the Auspost staff not scanning the parcel or problem with the app anyway both need fixing. The app crashes frequently. Delivery dates are sll over the place eeven for express post next day delivery i get an estimate about a week away.

Cassandra Vanderkop

Very helpful app to keep track of all parcels.

Joshua Finn

Like it Makes life that little bit easier!

A Google User

Bye bye price gougers Bye bye, thank your overpaid CEO for ruining Auspost by trying to price gouge consumers on parcels, I feel sorry for the front line workers but I'll take my business elsewhere now.

Joseph Flood

Feature request Schedule a payment in future ;) no worries..

Edward Furey

I love my parcel locker. The app is much better now that you can open your parcel locker with one tap.

Peter Cameron

About 6 weeks ago I lodged a complaint about an Express Box being marked on this App iin Gladstone Qld in the wrong street. I just downloaded this App this morning and its still there in the wrong place. How hard is it to fix something like this?

Brian Hoover

Works well I use this just for Parcel Locker notifications, and it does this job well.

Skye Simon

Great most of the time When Australia post actually scan things correctly

G SAU

No landscape view When landscape is shown here. Very sucky.

Graeme Dexter

No longer compatible with my device. Worked great a week ago(Galaxy note).Works fine with S4.

Christopher Carney

Makes parcel locker collections easy Love it, just scan the QR code you get in the app and your locker is unlocked

Cathy Owen

Where has the mobile friendly postage calculator gone? Previous app was terrific and new version lacks all the user friendliness!

Christine Campbell

Great tool Control over what is claimed and synchronised real time would make it a reliable efficient tool

Raghav Tandon

So helpful with so much functionality. Love it

Iman Biglari

Discrepancy I have been tracking my parcel using this app and auspost website. The timestamps don't match. Your website says my parcel was scanned at 4:06, and the app says 4:36. But besides that, the fact that this app shows an estimated time of delivery is useful. And by the way, the app says my parcel is estimated to be delivered yesterday. Quite amusing

John Murphy

Open locker feature is perfect

Moses Truong

Love the tracking

todd clark

Great Very handy

Mrj Christie

Just like the Auspost organization itself, this application needs a thorough seeing to from the the top down. You can't change your account details on your device or on your computer. HTC One Max, Lollipop 5.0.2 & Sense 6.0

Kymothy Kennedy

Does a better job than I thought. Use it for tracking Australia post and international orders that route through aus post.

Mac Denton

Features don't work The postage calculator doesn't work, error message comes up for international packages. When trying to refresh status of a parcel frequently get message service is unavailable. When installing an updated version all nicknames were lost. Overall a poor app.

Will T2K

Shame Tried to add a parcel locker, the app is stuck on waiting. Tried to add a post office, the same result. Ok, tried the same from the desktop browser, again the same result. The app in browser did log some error message into the console, and I tried to send the logs to the dev team, but surprise, there is no way to do so. It is complete disaster, to deploy non-working version and to skip the app testing, total shame. Thanks Google, I can leave my feedback here and MAY BE dev team read it.

Rob Champion

Not showing all parcel deliveries On a multiple occasions I have had parcel locker deliveries that I received SMS and emails for but they didn't show in the app. When it works it is great. Fix that and I would give it a 5 star rating.

John Li

Getting better and more consistent across devices now. Parcels should show as soon as Auspost receive package for delivery as inbound international won't show even when Auspost is final deliverer. Needs ability for customers to mark an item as "received/delivered" for packages that have actually been delivered but still appear with a "pending" status due to someone not properly scanning an item.

Stacer Elkin

Samsung Note 3 - 5.0os TRACKING NUMBERS NEVER WORK AND ALWAYS INVALID AND CANT EVEN ADD A POST OFFICE TO MY ACCOUNT! WHATS GOING ON? This is a joke and now they want to charge for services! Get nicked! DELETED! Oh and stop playing games with my parcels please ??

Ray McLaughlin

Please fix connection issue I haven't been able to scan in any items for days so I can track things I'm sending. Oneplus one

Amber K

Don't like the update Since the update the 'estimated arrival' info has been removed which i dont like. Bring it back!

Philip Wood

Tracking number can't be entered manually For some reason you can't enter the tracking number.

Lew Cody

Flaky Opened app to find someone else's tracking number already entered. Then open today and my number had disappeared.

Tim K

Works fine for what I need so far.

Laura Scollo

Its always down have trouble adding tracking number

Kelly Zuch

It's okay I had to uninstall it just to reinstall because it kept saying it wasn't installed

Linds Gillespie

So far so good Seems to wrk ok

Chris Tiffen

Really easy to use, handy for parcel locker collection

Paul Cabrelle

Excellent Love the parcel locker functionality, never miss another delivery. Well done.

Kel Hately

Still experiencing issues! Occasionally have trouble logging in, 'Invalid Credentials'. Still has some bugs which need to be resolved.

David Francis

Great Ap Love the scan feature at Parcel Lockers

Ajo Paul

Very useful Very useful for unattended delivery and prompt reminders.

Nikolay Damianov

Bad Atrocious service from Australia Post. Who's at the head?

Mrj Christie

The very Worst Postal application EVER. Australia Post could learn a thing or two from the USPS about how to provide customers with a decent Postal Service beginning with this application. At present Australia Post's performance overall is Well Below 3rd World Standards.

Jerimia Suheli

Login fail Log me out automaticlly. Then fail to log me in again. Have to re-register then still fail to login even though it can login through desktop but not the app.

Paulandjane bourke

Great app gone very wrong!!!! This was a fantastic app which until recently I was full of praise for this app by several months has passed since the last time I was successfully able to pay my fortnightly, regular bills with it. I've tried uninstalling & reinstalling to no avail. For this issue to remain after so long is a disgrace. When I'm successful again I'll amend this review but until then DO NOT INSTALL THIS APP. CONSISTENTLY REOCCURRING ERROR MESSAGE : Internal Error An error occurred whilst attempting to execute your request.

Michael Wilhelm

Wrong account details I checked my account details on the app and found details for a lady in Queensland instead of mine. I dont know that person and i imagine she doesn't want me to know her details. The next time I checked, it had my details. There is a very bad security issues with this app at the moment.

Shane Oliver

Login issues First time user of this app. It definitely has login problems. Priority handling is a priority. Nice of you to beta test the market, new update soon I would expect. Very nice UI. Thanx.

Chantal M

Shocking Service, Pointless App Notifications have not worked once since installing the app even though I have them on. Sometimes I can't login to the app, instead it loads and forces me to type in my details over and over again. Also, not once since I have used Safe Drop has it actually worked. As soon as I receive my tracking number, I apply for Safe Drop and it says it has been approved. However, I still have to sign or pick up my parcel(s) if I'm not home. Absolutely pointless. Gladly would choose Toll over AusPost in a heartbeat.

Kim Flowers

Just keeps getting better! Now includes Safe drop options, easy Parcel Locker opening and tracking of parcels when my email address is added from the detail end. Love it!

Terry Moschou

Keep up the good work guys. It really shows how you have turned the digital experience around.

Deb Turnbull

Fix it! Just updated again but nothing has changed. Still not updating tracking. Last update is not good. Doesn't track the parcels and doesn't update their status even after they've been delivered.

Kris Anderson

Gone to crap Used to work perfectly fine but then after the last few updates the qr/barcode dissappears, awaiting collection/pending/in transit get mixed up, and refresh only sometimes fixes it. I hope noone is getting paid for this mess, what a joke.

natasha pearce

Like the app but it would be great if notifications were sent along the way so I know when my parcel is getting closer & not just when it is awaiting collection. Thanks :)

Mark Delbridge

Much better .. great stuff This app has got better. It's more intuitive and more stable than previous versions. Love it ?

Andrew Gierens

Postal lockers are amazing Great system. Keep up the good work. Awesome to see some Australian companies making life easier!!

Andrew Peterson

Worked perfectly but no longer can log on anymore...Enters right password and then logs on and one nanosecond later loops back to login page...grrr

Alex Mongard

Makes life easy Used it really for the first time and was quick and easy to use - no dramas, just scan, grab and go.

David Phouthavong

They've Stuffed it The old app used to be fine and perfectly functional. Now they've gone and stuffed it. You used to be able to check postage prices and delivery dates easily on the app. Now it just opens the web browser for you... wtf... might as well have done that to begin with. Then the only point for the app is tracking parcels. Pull your head in...

Christine Goldfinch

I love it very much i know when i need to be home some times but i can pick it up later

Clay Quinn

Used to be 5 star, wtf did they do to it! Used to work perfectly tracking all parcels, but now it's absolutely horrible. Only old parcels coming up repeatedly, forgets new ones you add, does not update status. Absolute rubbish!

Lee Davis-Thalbourne

What happened to parcel locker support? The previous version of the App not only allowed tracking but automatically added items that were available for pickup at parcel lockers, and even set up the QR code for quick pickup. This has all disappeared in the most recent update. Extremely frustrating for the app experience to go backwards! Please fix the tracking and parcel locker support!

Chris Mather

Still minor issues with smartwatch Updated: Works well with the Huawei smartwatch. I mainly use it for tracking parcels and collecting parcels from lockers. Over the last few weeks the watch is very slow to open the information from the phone. Sometimes the "Open Locker" button times out waiting for the phone to load. The watch also cant open the notification as it takes too long to load. However using the app on the phone there is no issue opening the notification. Watch is using Androidwear 1.4 (android 5.1.1)

Jamie Holyoake

It blatantly lies Tells me my parcel was delivered to destination country just after it was returned to post office at my end (and I've had to send it off again). I even paid extra for special tracking updates via SMS which also lied about the whereabouts of my package. The tracking can't be trusted at all. I'm furious at being outright lied to.

Leigh Sharp

As useless as the rest of their service. This app is as broken and useless as every other part of their service. Want an example?: They lost my package, then sent it to the wrong state, and their IT idiots broke their system so now the app won't track it. Comprehensively incompetent from start to finish. This app is just one part of their utter failure.

Henry Feng

Inconvinient sorta Please plant the fee calculator back into the app rather than linking it to the browser, which is quite annoying. And enable restoring all tracking # from the log-in account (which is the point of the account), I mean like every one of them not just random some. Thanks

Daniel Bulmer

Tracking issue If the online tracking actually showed the actual tracking then it would be good. Not much good if it shows it is still at pickup point and not updated till after delivery. Kind of defeats the purpose of tracking really.

Jessica Ford

The app itself has a lot of glitches. I find it hard to add and track my parcels. Sometimes it just says "can't right now".

Matthew Keelan

Best tracking ever! This app often shows my parcels before the shipper even tells me they've sent! And now I can open the locker using the app!

shane lee

Needs more work Instead of swiping to switch between status', it removes my tracking item and cannot be undone. Bad user experience

K C

Constant "were experiencing connection problems" Used to be Great , what happened?? everytime you try to add or check on delivery and now does not show eta delivery date?? So now pretty useless.

Easy tracking Really good. When items sent registered via email the app tells me they are on the way without me having to enter tracking number

Matt Phone

Buggiest app i've ever used Errors from most forms. Constant connection issues, phone wasn't losing connection, their web services are garbage

SiKotic Samurai

Australia Post Staff are useless Just like this app, hope u muppets close down hate aus post absolutely useless every last one of your staff

Sebastian Vaughan

New Parcel Lockers look good Hopefully having convenient times to pick up my parcels will be a consolation for the below average delivery times of Auspost. However, this app is well built, has many features including two-step authentication which I'm haply to see. Keep it up and you'll earn 3 or 4 stars for your actual postage services ?

Sinh Chu

Inconsistent tracking Some items just stayed in limbo for ages, despite being dispatched and received

Yanwyn

"Invalid tracking ID" No Australia Post, it's your half arsed app that's invalid!

Janaka Gunawardana

Rubbish It doesn't even work it ask for email address and password how many thimes can you put it even after signing up the rubbish app doesn't work can't anyone get things right these days I'm unstalling it no stars

Gerard Reichert

Really like the Touch to Open locker notification. Couldn't get any easier.

jessica rose

Couldn't even make an account. I go to activate my account as soon as I get the email and it says that I have not activated within the 3 days....it hasn't even been 5 mins. I tried twice. It also said that my emails have already been used...how is that possible when I can't even activate it.

Raph R

Always a connection error. Keeps signing me out of the app when i try to track on the site. Why would i track on the site if i have the app though? Endless "technical difficulties" and "connection errors". Then a complete pain in the back side to try and log in to the app. Guess why? Parcels that has been updated as delivered keeps going back to In Transit status as well.

Each time I want to check on my deliveries, I get a notification that the app is "experiencing connection issues". The app is as reliable as the postal service these days

fouchard romain

Australian post is so slow And what despatched mean?hello its 2016 i should no where is my parcel and when it should be delivered

toru and keona robati

Hate it I haven't even use ask me rate so I hate it you very inpatient

Thomas Wilkie

Constantly broken Everytime I try to scan a barcode or view track details I get an unavailable error

Bay McGovern

Love having all my post options in one place Simple and easy to use. Makes online shopping much easier to manage. Opening parcel lockers with the app is great too.

Richard Prior

Samaxy Rubbish! Rarely works, and when it does the information is obsolete.

David Ward

Getting better and better Features are being added and stability ever improving

Sherridan Skinner

WHY AUSPOST? Why do I have to enter an home address to sign up to a parcel locker, Auspost should have all addresses in its database

Alex Meredith

Great Great app. Need to work on the scanner or QR codes though. The QR codes have never worked for me and I've always had to use the access code that was emailed.

King San Lee

Handy and hot and fast. Very helpful and easy to use, best delivery assistant app for auspost network and international economy/standard mail.

Melissa Hansord

Haven't had any problems with it. It works for me.

jimmi pinnington

Not working Its ok when it works. Constantly experiencing connection issues. Hasn't worked for about 2 weeks now

Dermott Dowling

Why doesn't it connect? Looks like a good app scans barcode and track parcel but never connects highly frustrating

Liam Diachkoff

Does what it does Bit delayed but tracks it

Mitchell Langford

Easy to use, simple, push notifications Great to track parcels with auspost, would be good to see other senders ie toll or DHL

Chezz O'B

Great when it's working! The app has not been working for the last 3 days. But when it is working, it's great!! Down for too long.....

Paul Vonow

Good App Very handy for tracking that elusive parcel you are always wanting before the weekend, works a treat.

Frank Bolte

App works better then the post office It works most of the time. More then I can say about Australia Post

Nirmal Menon

Convenient and works well Some features could be added like a link to hotline to follow up on a parcel being held

Renee N

Convenient This app is way easier than logging in to the mypost webpage. Simple design, no fuss and streamlined.

Michael Rode

Tracking Love this app keeps me updated and on top of things.

Steven Andree

Post evolved Does what you would expect from a post app. Rather helpful. Good effort.

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