Download Amtrak apk 2.2.7 free for Android smartphone
Apk file size: 7.0 MB
Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.
• Show your eTicket while onboard, including multi-ride and monthly passes.
• Purchase one-way, roundtrip, multi-ride and monthly tickets
• Check train status
• Search for station information
• Save trip information to your phone calendar
• And so much more
All this, without the hassle of your laptop, making calls or printing your ticket.
For help or feedback on the Amtrak app, go to amtrak.com/contact-us.
• You can now purchase tickets in the app using the Amtrak National Student discount. It's available on the passenger information screen alongside other Amtrak discounts.
• The app now automatically identifies your credit card type during purchase.
Amtrak part of our Travel & Local and have average installs from 1000000 to 5000000. Last Update May 24, 2016. Google play rating is 78.6198. Current verison is 2.2.7. Actual size 7.0 MB.
Functions for travel, but destination selection search and suggestions fall short While great to get your e ticket for boarding and checking train status it fails to offer complete route planning for multi city or optional routes for a destination. For example I may know the city of where I want to go, but not the nearest Amtrak station for which I need to look up start and end destinations. Letting me select a destination and suggesting possible stops would improve this app. Second if you have a multi stop trip and want to set an arrival and departure dates it can't do it for search.
Unreliable Wanted to change a scheduled trip, app kept saying "can't find fares, try later"; makes it pretty brain dead.
Purchasing tickets on this app was awesome It was so easy and painless all you do is buy your ticket get on the train and sit down. Show the ticket in your phone and the conductor/ the person there will scan it and you go continue whatever you were doing. You don't have to wait in line for anything or anyone, I love it, I love it, I love it ?
Really good; would love to have timetables App is great -- much nicer than some airline apps I've used (looking at you, Delta and Southwest). Clean design and does most of what I want. One feature request: I'd absolutely love to be able to view timetables through the app -- bonus points if it would show me a short list of timetables relevant to where I'm located, with an option to view or search across the full system timetable. Even if it ultimately just gave me a way to link to the timetable PDFs, that would be really nice.
Much improved over previous versions, but still buggy. This app has improved considerably and is now actually useful. Unfortunately, today it failed me. I have a valid 10-ride ticket that I purchased last week. The app only displays the eTicket for my exhausted 10-ride ticket. It does not display the eTicket preview tab for the valid, new ticket. I had to look up the payment (to be sure I wasn't going crazy) to verify I'd purchased the ticket 5 days ago. Then I looked in the Upcoming Trips section. It shows two tickets, one expired and exhausted ("Upcoming trip"? I think not!), and my current eTicket, of which I've used one trip. A current ticket is not an "upcoming" trip, it is a current ticket. Tickets should not be classified as "valid" when all rides are exhausted. Please mark multi-ride tickets as Expired and remove them from the app when all rides are used. The 5-days-after-ticket-expiration date is only one criteria to define validity of a multi-ride ticket. Exhausted rides is the other. ... A requested feature: Make certain routes markable as Favorites for easy searching, and allow setting alerts for delays or issues on those Favorite routes. Still, I appreciate the improvement. Keep up the progress!
Some things fixed with new update but still needs work Latest update NOW shows all my reservations ordered by date! But still doesn't sync with my info on the website which shows I have NO reservations made on line (I have a lot). One day.... also still shows the OLD schedule times even though they changed....smh
One suggestion I would suggest giving us the ability to select dates from a calendar instead of scrolling to find the date. Sometimes we need to see and adjust dates based on the day of the week.
Not as easy as the website Still cannot get the AAA discount on the android app, and no way to change profile information for text alerts. The multi city scheduler needs work. It will tell you no trips available one way but not the other. But having tickets on the phone, and check schedules is really nice
Makes it too hard Amtrak Rewards, and Amtrak act like two different government organizations, they make it too hard to link your trip to the app, even if you used your rewards number to make the reservation. I spend way too much time on hold dealing with Amtrak
Needs new update Would rate it 5 stars if you could reserve a ticket with out putting a credit card and pay at station!
Convenient, Easy, and User Friendly I love this app and use it any time I need to book a train. It's so easy and convenient, I have even purchased a ticket while already on the train.
Error present "Error try again later", when looking up schedules. Samsung galaxy note 3. Latest android update. Hope that helps.
App won't allow me to login I have an Amtrak account and can login with my member # and password on Amtrak's website , but the app requires the email address linked to the Amtrak frequent rider account and the same password but the app doesn't allow me to login.
It's ok Samsung Galaxy S5 & TabS - The last update really improved the app. but there are still functions missing from the app. If I can Track-A-Train on the website's desktop, I should be able to do that on the app. Especially since you're using Google Maps to help track the train. It's the #1 feature I use most and it would really be helpful if it were available on the app.
Pretty useless. No maps ease searching routes Used this to try to figure out train status and stops from union station to baltimore airport. Wasn't sure how many stops between and could not look that up. Also my train status was always 'not available' even when sitting on the train.
Doesn't store trips I can't just log on to find my trips I have to know the confirmation code, what a pain!
Way to ruin a decent app What a terrible update...I guess it's ok if you only want to book multi ride tickets because that's all that works now.
Need a getta away Greats for mini vacation i went alantic city and VA beach! And so many other places
Big time waster Bought tickets on website and wasted a lot of time trying to get the app to find (easy) and remember (impossible) the trip I purchased.
Amtrak Cannot figure out how to make changes to my account for address, password, email, etc. Doesn't interface with phone reservations when you have a disability and there is no online ability to make this type of reservation for auto train. Very limited in scope. Not worth the MB of space.
Currently Brocken Unable to look up new tickets for purchase. Android 5.1 nexus 5. Tried reverting to older version still not working.
Always Crashes Everyone I need to look at my reservation this app crsshes. Has not been working for months
Fixed - Problems Updating Trips If you upgrade a trip and it's a higher price, you can't select a card type. Because of this you can't use an AMEX even if it's the same card as before because the CVV field is limited to 3 digits. Other than that, I have no issues with this app and use it all the time. EDIT - They fixed it, and now I have no issues with the app.
Latest version sucks Can't login anymore and app (when logged in before) hasnt had my past several reservations. This is frustrating.
Love checking arrival time. And the doughnut holes: )
Amtrack Excellent app; information is always up to date. Have used for several years
Good app Missing some small features, but biggest is you cant book 24/7 like by calling them. Also, it has limited info on rail passes and daily transit passes. But, good app, great for finding trains, and IMO done with the customer in mind
Could be better!! Its not a bad app, when its running properly. I've found it easier to just call....... Its a 50\50 chance whether the app will give schedules or give you some notice to try again later.
Error Unable to look up fares since the last update on Samsung GS3. Always says an error has occurred try again later.
No support My password stopped working. Requested a new one. Never received email. When I tried to find a contact for support I get a blank screen. I was hoping to save time by creating an account but I have wasted about an hour of my life trying to set up the account. Very disappointed.
Come on you guys! Make it so you can edit your info such as: mailing address. For real? I can't edit my account info through the app? This is the age of convenience and I rate you as failing. Did not make the grade.
I would like to be able to look up the location of the train
Poor design Instead of forcing the user to guess what stations can be traveled between user should be able to brought in the first by using the departing and destination states and have the app provide available cities
Still doesn't save my account info I have to keep entering my Student Advantage card number and my Credit Card number which is annoying. It should remember it so I don't have to keep taking it out especially if I'm on the run. Which is just irritating.
it's a great app that saves you time
Error sign has been on for days. Cant use app since last update
Mostly OK but not perfect The app has worked pretty well so far, but our eticket disappeared from the app during our recent long trip, so was not available when the conductor rechecked tickets after a shift change. Luckily I could find the email attachment as a backup.
Who am I? The app just will not recognize me for some reason, I open the app and it says no upcoming trips so I dig for my reservation number and there I am but when I close it and go back later...no upcoming trips so I dig for my reservation...any suggestions out there?
Could improve The layout and functionality is generally OK but I'd suggest two improvements: 1. Add multiride ticket purchasing as an option. 2. The app should connect to a system where already known areas of construction and speed restrictions are factored into the ETA. I can't trust this application to have an accurate ETA until I can see the light from the front of the train coming down the track. This app uses the train's most recent station arrival to calculate the next arrival. It's highly inaccurate.
Many flaws but still better than their mobile site Add locational awareness, scrolling through every station in the country is dumb. Make the information sync between the station sign boards and the mobile site, they are often different. Crash less frequently.
Not Helpful to Beginner I wanted to see what trips were available between two locations. The app reports a useless error that there are no trips matching my request. Would be much more helpful if the app suggested alternate destinations or dates.
A little buggy Constant crashes. When reopening app and multi ride ticket doesn't show up most of the time.
Amtrak app works great, Set up a Rewards Acct and e-mail and pass code, The app works perfectly No need to buy tickets Amtrak stations, Do it right from smartphone! Buy ticket on AMTRAK app, they send receipt to your e-mail in computer, Amtrak sends a e-ticket pre board confirmation intro Right to your mail box! Just tag your baggage, Step on Train and show Conductor e-ticket cound not be any simpler! Comes in handy at boarding locations that do not have stations or amtrack attendants!
Great solution Quick and convenient, perfect for smooth and efficient transactions.
Calendar would be better than choosing a specific date or allow app to give available fares so you can choose a date & be able to plan accordingly. As it is, picking your own dates are too restrictive & app does not give available dates so you can plan your trip.
I wish I could like it more... The app itself does everything you want fairly decently, including showing etickets and letting you buy them from your phone. However, the interface is fairly clunky and outdated and sometimes won't let you look up your own reservations, defeating the whole purpose of the app. I get that Amtrak is underfunded, but creating a new app should be fairly easy for them to do.
Nice to save paper - but doesn't handle multi-ride tickets well. I was very happy to see my monthly passes show up in the app in April - but in May, every morning I have to use "Trip Lookup" to find the ticket again. Would be better if you could at least put something in manually to store such a trip - and would be much better if the app actually worked to keep the multi-ride ticket on the device until it expired.
Tickets not available after first scan After ticket is scanned once it's no longer available on the app. Useless when going past a crew change point in new york.
Won't save e-ticket I thought that it would be more convenient to buy my ticket through the app and not have to load it manually like I did when I just bought it on my computer. I figured I'd try this out since it was always awful to do. Nope, buying it on the app makes no difference so you lose your ticket and have to dig through emails to find it just like before. It's poorly designed and pretty clunky to use, also it won't let you stay logged in. Overall, I hate having to use it.
1st time riders Even when things go badly you make it good first time and I will Do it again
Average at best. Inconsistant experience. Monthly eticket disappears from app.... have to constantly lookup reservation and find the eticket. No integration with google wallet. Why? Samsung wallet is dead.... get with the time Amtrak.
Best way to travel This is and has been the best ways to travel I am very happy with their service thank you amtrack ! I recommend them over a bus ,car or plane
Where's my Ticket? I bought a ticket and now cannot access it. I did not receive an email. Before I purchase again, I need to verify if it was purchased! I should not have to deal with this!
It would be great to have this app support fingerprint authentication and why can't I book trips
Wheres the schedule I simply wanted to see the daily train schedulr between milwaukee and Chicago. The app cannot show this. Really?
Needs more I would like to be able to enter the name of the train and see all the cities along the route.
Nice app. Works well. Just wish there was a map to see exactly where your @ while traveling.
Improve planning tools Searching for a route is clumsy OR impossible. I tried Tacoma,WA to Dover, DE - No route. I then used Google Maps to find the train routes and local connections. It was great. Maybe AMTRAK should partner with Google to provide better customer service.
FBOW App works fine except when I'm supposed to be given notice about a late train
Root App still BROKE! System can't figure out connections to get from RIV to LOM via One-Way or Multi-City, Broke Over a YEAR!!!
Would not let me book and pay I sent help request, no one called or emailed me, went back in to try again rates doubled
Will not show trip I have a confirmed reservation and the program tells me that I cannot view it because of the way I booked/paid for the trip. Do not release programs that are this incomplete.
Email login broken, can't add bike. 1, couldn't login with my email - confirmed with mobile site and main. 2, cannot add a bicycle to a trip via mobile app, makes it worthless to me. Back to desktop, which failed to confirm my last ticket. Love Amtrak, but you make it really hard sometimes.
Good be better Can never verify pricing at the last minute. My schedules is fluid and if I'm on the move and need to book while traveling to the station, the app isn't reliable. Also, when my ticket barcode view is pulled up and I navigate away from the app I'd like to be able to come back to the app without inputting my information to get back to the ticket barcode screen.
Unable to access my acciunt This app is essentially worthless. Whenever, I try to access my account, it crashes. It is quicker to just go to the website and log in.
An unfortunately clunky app first draft of an app. Defects include: - doesn't show day of the week in the date picker for reservations - doesn't show reservations for your account not made through the app - doesn't let you redeem Amtrak rewards points - the back button in the top left doesn't work on some pages - doesn't sync changes to your reservations at all reliably and has no option to force it to sync them - at least in some cases, trying to change a reservation is impossible because it prompts for the credit card info from the original booking but claims that's the wrong card info when you enter it.
Decent interface but a bit clumsy The interface is pretty easy to use and covers all the general functions one might expect from a transportation application. It would be really nice to be able to link existing trips to the application and provide a city search feature for new bookings.
RIDICULOUS - can't buy a ticket so I updated the app and STILL can't buy a ticket - get the following message "We were unable to verify the pricing for your reservation. Please try again. (R416). COME ON!
Cannot load my reservation Says it's working to expand the types of reservations it makes available to view in the app. Totally useless for me until then, so one star.
Worthless Nice looking UI. Search function doesn't work well. I see Provo, UT but not Salt Lake, UT. I'll just do it in a web browser.
Horrible Service... Horrible app... Horrible people period Conductors are clueless. People in the freezing cold waiting 20 mins to board for no good reason. Disorganized and unprofessional.
What broke? Linking my rewards login with my Amtrak login has removed my upcoming trips and tickets from the app. On the web the information remains available. So, the app is a lot less useful than before merging of the logins - which was a recommended step.
Please adjust for tablets The app is OK, but only displays in portrait. I use it on my tablet and the display won't auto-rotate to landscape. Also, you should just have login email as opposed to member #...I can never remember those for this account, airline accounts, etc. Thanks!!
Very useful. Go paperless! It's easy to book and buy a ticket, and easy to find the barcode when u need it. Its not necessary for a paper ticket any longer.
Auto Train I've attempted to find out the cost for one adult and one car moving north. I have tried booking over a dozen dates and they all say "Auto Train not available" and there us no link for Rates
App used to Work No longer able to book reservation. Error msg says the rate could not be confirmed. Contacted support and after three days got form email asking me to call since no one had read my email to support.
Great except doesn't favorite trip No problems except: I booked a trip and have the reservation # with no email. It shows ticket of you enter every time (too slow on train). Needs to save trip. Also, does Amtrak even bother fixing this app?
Best travel app ever From etickets to time approvals. This app can't stear you wrong. Keep track of everything without the travel worry
Needs Improvement Depending on how you book your trip many times they do not show up in your upcoming trips. If you pay cash they do but if you use points or a voucher they do not show up.
Does not provide functionality it claims Since the app has an 'upcoming trips' section, I would expect it to show trains purchased online or group tickets my rewards number was used on. However it does not. Disappointing. If I look up a reservation in the app, there's no way for me to add it to upcoming trips either. Locking my device or leaving the app removes everything I searched and I have to go find the reservation all over again
1-difficult to figure out how to leave a review. 2- does not let you enter such discuss as "senior". I had to Google Amtrak and go to the website to get a ticket with a discount, which saved me quite a bit. I won't waste my time with this app again
Used to work great I cannot purchase tickets anymore on the app. It just force closes by itself. The app just doesn't work for me. Tried even to uninstall, reinstall & still doesn't let me purchase tickets.
Completely useless without route map. Impossible to navigate unless you know the train station. Yes you can buy a ticket.... but where?
Needs work...like Amtrak itself This app is mediocre. You can't type search criteria, despite the appearance of an option to do so. Finding stations and routes is clumsy and inefficient. Pop-up help/information windows don't populate any data. You're probably better off using the website!
Broken and made intentionally hard to use I signed up for amtrak rewards 3 years ago. The app disagrees with how many points i have masking it impossible to spend a single point so every year they expire. Also, passwords for amtrak rewards are required to be impractical with use of the rewards and is different from the regular amtrak login. The choices for layovers are nonexistent. The choices for method of travel include amtrak buses and often doesn't allow you to purchase. The app forgets all of your information every use. I ran out of space.
Train App is very easy to use. Nice if had the ability to send you alerts if your train is delayed or late or cancelled
Doesn't update unless you logoff I like the app and it's convenient when needing to show ticket or what time you train leaves or arrives. However, my trips never appear unless I completely logout of the app. Also, my rewards pus don't show unless I login through the website
Train status not updated & no track info It is currently 15 min after train was supposed to leave, we haven't boarded yet but the app still says the train is on time. I also can't find anywhere on the app info on what track my train (or any train) is leaving from, even though the track assignments are posted on the terminal screens. Not very helpful app.
Missing functions You cannot update your account info unless you log on using the full web version. No way to get Push notifications about train status. Amtrak rewards doesn't show up as linked to my account.
Great app hasnt messed up till this day Works wonders hasn't failed me yet simple easy i love it can use it any time any where
Love it! Just booked our first train trip and it was super easy and fast. Loved being able to see all the details on how to prepare and what to expect as well.
App does not work on Galaxy Note 5 Tried installing app twice. After installation, all that launches is a graphic of a train with an Amtrak logo, with no functions provided at all, worthless!
Used to work No matter where I try and go it always says that it is unable to get pricing for my reservation. Unreal. Used to be very functional/useful. Please fix and I will adjust my rating.
App doesn't sync to web If you book via a company travel site, the booking does not show up in the app. You have to find the PDF from your company.
My round trip from Merced CA to Oakland, Ca... The train ticket purchase at the Merced CA station was ok but the attendant the sold tickets was BEYOND RUDE AND WALKED VERY VERY SLOW TELL ME I SHOULD GET TO THE STATION EARLY NEXT TIME! I explained there was still 10 minutes till scheduled departure & if it weren't for a San Francisco 49rs player that came at the same time & needed to get to football training we would have never been sold tickets. The conductor was very very nice and reassured us that the train wasn't scheduled to depart for 10 minutes.
Couldn't get back into it, it keeps asking me for a password that I didn't create. Why would I want to keep logging onto an apo, it should do that automatically, like all of the rest of my apps do.
Excited Very cool app awesome for busy people or people who want to do things with ease
Simple and easy Love this app, love Amtrak. This app helps me to buy my ticket, even same day, keep track of my boarding pass, check the status of my train. It's awesome. I ride the train probably once a month or so and this app makes figuring out routes and purchasing my ticket so easy, plus I don't have to find a printer or keep track of any papers because my ticket is right on my phone. So easy!
Have a calendar handy when you use it It's a functional app, but one essential for a travel app is missing : A pop-up calendar when you enter your dates. You either have to know what day of the week your travel date is, or have a calendar with you. Oddly enough, the mobile version of the amtrak website has the pop-up calendar. I guess that was too much to ask for the app.
Decent, needs notifications I like the simplicity of the app, however the information provided on train status is often very wrong. I've missed the train on more than one occasion due to it arriving and leaving much earlier than scheduled. Live notifications of train progress would be ideal to help with this. One should be able to setup alerts through the app. It's rather Spartan at this point. Getting to your monthly pass to get it scanned takes multiple clicks. It should be instant, not buried three levels down.
round trip unable to show round trip tickets only one way. it won't verify payment gives me an error code
Not all it could be Guest rewards never works showing correct points balance . Redemption does not work. Applying vouchers or coupons does not work. Monthly tickets always disappear before end of month. Train status would be great if it would tell you track number for departure stations.
Tickets not available after first scan After ticket is scanned once it's no longer available on the app. Useless when going past a crew change point such as new york. App doesn't show a calendar when booking, annoying you need to know the exact date of travel. Also newest update doesn't seem to let me purchase a ticket through it making it pretty useless.
Still behind Adequate functionality, but you can't store a credit card. This makes the app very cumbersome for people that need to make changes on the fly. NJ Transit, NY waterways, and every other app allows card storage. It's just silly.
Can't paste password? What POSSIBLE value is there in allowing me to paste but logically preventing a pasted password from working. Same "security" logic is used on the website. Their programmers must be from 3rd grade in India. Ever heard of a password manager? Major FAIL.
Still a BIG REMAINING BUG: Please immediately remove exhausted multi-ride tickets. Tickets are done after 10 rides, not 5 days after they expire. It's different criteria. These exhausted tickets stick around as "current" tickets, hogging space for actual current tickets, and force the actual current tickets into the Upcoming Trips area. Similarly, other exhausted multi-ride tickets can appear in Upcoming Trips area. JUST REMOVE EXHAUSTED TICKETS WHEN THE RIDES ARE ALL USED.
This app is garbage! Everything it claims you're allowed to do with the app does not. nothing works. no schedules are available nothing is available I've got tickets in hand I've got a route numbers train numbers bus numbers nothing comes up it's worthless its a waste of my phone space Amtrak letting me down on every freakin level
App good though The app is the only thing that is good besides that, the Company in general is worthless. Do yourself a favor, do not travel on this old fashion system, read reviews online and you will be surprised how many people including myself have been screwed without mercy. They are a monopoly, they practically don't have any competition, that's why they don't care about customers.
Still substandard Still no senior tickets because dev assumes seniors don't use apps or that others don't use app to book FOR senior. But kids do? Completed trips still "current". No edit/change trip option, No guest rewards number auto link, shouldn't need train number to check status if you have station! At least mimic julie phone functionality! No route map, no live map, no fare saver. Really clunky travel planner that says "no trips available" because it's not smart enough to factor connections and it didn't explain why.
Stopped working I use to use this app all the time. But it has suddenly stopped working. On multiple devices. I keep getting a error that says can't verify price R416. Amtrak support is no help. I hope the fix soon.
Most wonderful train app Looking up my booked trip is a breeze. The clear itinerary and convenient QR Code e-ticket are a delight. Love the ability to add the trip to calendar with one button. It even creates different events for each segment. The app definitely exceeded all my expectations!
Does not work on my Android Once I tap the icon, the Amtrak screen gets displayed but there is nothing allowing me to into the application. Very disappointing.
Slow Updates On several occasions, if I leave a certain station like Toledo, Ohio it still shows up we havent left till maybr an hour or two later Some days it slow but other no problem. Love the app, love Amtrak
Not working right! Some of my trips don't show up even after I searched for them and found them, others do. Purchases made with cash don't show up at all. My points balance says 0 when it's not. If you pull out your eTicket then switch over to a different app, then back to Amtrak again when conductor shows up, you have to search for your eTicket all over again. Up to now I was very satisfied but now I'm not.
Real-time train status I love the function of finding out the latest train status in this App! Although seeing the train delayed is a very sad thing...
Not accurate It is great to search trips for estimated cost but the app doesn't show my correct point balance or my current and future paid trips.
Before most recent updates, was a great app. Now, it's useless. My purchases don't show on app unless I search for it. Additionally, the app logs out every time I close. I did like this app a lot. I hope it's fixed.
Wrong train information The app keeps the information of the last train you took on the home screen instead of updating it with your next scheduled train. As a result I missed my last train! Not very helpful.
Wish it worked Can't purchase ticket and keep getting reservation error R416. Would be a useful app if it worked. Even tried uninstalling.. :(
No point! I keep having to enter my email and other basic info, and there's no autofill. What's the point? I'm better off just using the website.
This is a useful app, but it won't migrate in tickets purchased through travel companies since rewards still aren't connected. Okay on status updates.
Very easy to use if you know your route I wish they had route maps and timetables to look at.
It's OK Good for reserved seat booking. Lacks descriptions of rooms for long haul trips. I had to go to the web site for these.
Useful, but App DOESN'T allow me to take advantage of the over-62 discount on tickets that the web site does.
Don't think you really have a ticket I bought a ticket on the app. Got an email receipt. Arrived at the station and had no ticket, reservation or anything . So I had to buy a full price ticket. Nice work amtrak.
Can' just look at a train schedule and decide when you can schedule a trip. Kind of dumb the way this and their website works. And they wonder way they don't make money. The government needs to force them to be profitable with no subsidys
Please Fix - No Rewards/ Upgrades The app works fine for me so far, for buying single/round trip tickets. However, two problems: 1. It won't let me login to my rewards so my trips (bought via app) aren't feeding into my rewards program; 2. I can't upgrade appropriately. I have to call to complete a ticket upgrade (coach to business). If I do it from my phone, It charges as if I am buying a whole new ticket, instead of just the upgrade price. Mostly, I'd really appreciate it, if I could sign into my rewards in the app.
Absolutely wonderful This app shows how easy it can be to maneuver through your own information and how easy it can be to book a trip or look up travel information. Other apps should really consider following in amtraks footsteps.
What exactly does it do? Crashed, issued an apology for not being able to display my reservation because of the way it was made -online. When checking to see if my daughter's train was on time I was asked for a train number, there was nothing on her reservation to indicate anything other than a name, no number. Pretty useless.
It's OK but could be better What you really need is a mobile version of track a train on here.
Great App to have.... This App of Amtrak makes my travel needs a breeze. With the E ticket feature..... Boarding the train is a snap.
Easy Very Easy to use. Amtrak has done a great job making themselves user friendly.
I would like to be able to find conecting routs or other transportation to get from metro park to Lorton va
Such a great app I truly wish other transportation services would follow in Amtrak's footsteps of how to make an app. Its so easy and the layout is easy to learn.
Excellent Hi, This app is excellent. Has eticketing. I bought a ticket 5 minutes before the train showed up and station was closed. When the train pulled up they said Mr. Cavanaugh they knew me by name. Thanks. God bless.
Easy, Simple, Fun, Fast. Choose your specifics in an intuitive and clean interface, and you're on your way!
Gets the job done, but poor UI Reserving tickets is easy! But the UI could be better. Little things annoy me like hiding credit card number while you enter it, not having the expiration date in number format, and not having the days of the week next to the ticket date selector.
Tickets purchased through work platforms like Concur, Amex don't show up in the app even if the Amtrack rewards number is used at time of booking. Makes the app quite useless. This integration should be easy to do - most airlines do this. It allows you to look up tickets based on the booking number - but you can't save it for future reference.
Tickets don't show No longer can view my monthly ticket in the app. Have to manually look it up to view it which is pointless since then I still need to know the reservation number which requires my ticket.
Missing important features The app works well as long as you pay full fare and purchase your tickets via the app. However, there is no option to search Smart Fares or other specials while using the app and if you buy your tickets (while logged into your account) on the full website, the app does not sync to acknowledge your trip, including that there is no way to add the trip to the app once you look it up with your reservation number. It works as far as it goes but there is much that could be added to make it top notch.
First Time Rider In regards to the app, there are several things that should be listed within the app. Rest Room Locations, Dinning Cart Location and other helpful information for first time riders.
Absolute garbage - can't display online reservations on account or manually What's the purpose of having an app that does not display basic account details? If you're a transit app, that means showing current reservations and related barcodes, and allowing changes or cancellations from the app. It's not rocket science, but Amtrak certainly does not get it because reservations purchased online (on same account because I had a voucher and app won't accept voucher as payment) do not display. In fact you cannot even manually search for an online res.
Upcoming Trips Feature Doesn't Work Last update broke this feature. Can still display tickets via email though.
Ok STILL RIDICULOUS on 5/24 update. Still can't buy a ticket when I am logged in with all my info. HOW HARD IS THIS??? RIDICULOUS - can't buy a ticket so I updated the app and STILL can't buy a ticket - get the following message "We were unable to verify the pricing for your reservation. Please try again. (R416). COME ON! Updated 3/25 now this error code is gone but instead it says First Name Last name (my name) details not completed...yet all info was provided...how hard is this to fix??
Unreliable The app seemed to be working decently until my return trip when I kept getting an error saying that it couldn't look up my trip (or display my eticket) due to the way in which my ticket was purchased. Don't understand why, it pulled up n displayed everything fine on the first leg of my trip. Very frustrating - had I been counting on only the app working, I would have had some real issues. Please fix!!
Terrible for trying to book a ride Pick your departure and arrival cities and travel dates and "no trains found" is all you ever get.
Didn't work a single time Love the idea of an app with an easily accessible ticket but Amtrak REALLY missed the mark on this one. Constant errors, couldn't login, could reset password. Without the features malfunctioning on this app, it's practically useless.
The app is good in that it accurately mirrors the Amtrak website. The bad news is the website is poor. The multi-city tab must've been created by someone who's never traveled by any means other than a train. The user should be able to enter a departing station and an arrival station, and then be able to select from available itineraries. I want to take the train from Kansas City to Fort Collins. I don't know if it's a multi-city route or not (aren't all routes "multi-city"?). The app says I can't get there from here. Why is Fort Collins listed as a station that you can't get to? I see it's a bus route, but how do I get there?
Downloaded the app after booking a trip online. Wish there was an option to save a reservation number once entered to look up the trip. Useless for me this time as it requires that I enter the resv number each time. Next time I'll book thru the app and see if it works differently.
Latest version *still* doesn't fix rewards info Rewards info still shows 0 rewards points. Many people have reported this bug, so I can't see why it's not a top priority fix.
Don't install I got this app along with a few others to ease the stress of my first child going to college and it's impossible to navigate. I'm pretty tech savvy; I usually install alpha or beta apps and report to developers and this has to be, by far the worst along side the greyhound app. PFFFT!!!!!?
OK, but The app needs a way to put existing travel itinerary into my calendar. The rest of looks OK. I am new to the app so I will have to see.
Ticket disappeared... ... One hour before departure. And reverb with eticket you still need printed pass. What's the point? Please work this out, Amtrak!
Can't open app There's a nice graphic for the app but I can't open the app. It's just a picture and therefore pretty useless.
Easy to use Thanks for creating an app. Now my travel plans are a finger tip away.
Disappointing Unable to redeem Guest Rewards points with the app. I just downloaded the app update and my points are zero. Still love Amtrak, but the app could be better.
Horrible Why can't I search for a city by name out zip code? It's not like I know what cities are served by Amtrak. NO WAY to clear my search to start another. UN-user friendly.
A Day Late And A Dollar Short Thought I'd try this app for my upcoming trip, so installed on my GS6 running 6.0.1. App runs but refused to let me log in with correct UN & PW, then locked me out. UI is lame, and station selection is tedious. What a way to ru(i)n a railroad...
Old trips still listed After the last update old trips no longer are removed after 5 days. Have trips from April that still show,as upcoming in June. Very frustrating.
Doesn't work half the time
Still sucks, maybe even a bit worse. PLEASE REMOVE EXHAUSTED MULTI-RIDE TICKETS WHEN THE RIDES ARE ALL USED. Also, now the app can't pull up my tickets ordered from the Amtrak website, and I was logged in to my Rewards account when I purchased the tickets. This app is getting worse with each update.
Nothing but errors trying to get it to work. Used mobile website instead.
Crashes non-stop This app crashes repeatedly during each use.
Primary function is broken. The Amtrak app has on more than one occasion I have had to lookup my sticker/reservation because the ticket I purchased didn't automatically show up in the app or upcoming trips.
This app never works Every time I try to look up my trip, it's not there! I've waited two weeks for my trip to show up, and it still isn't there! I booked this trip from a special promo email I received announcing double points if your trip was taken in a certain window of time, and mine was, not only did I not receive my points, you don't even show my trip even though I booked it with my member no. Now, while looking for my last trip, I just noticed that my profile reflects that I am not receiving emails from amtrak! SMH!
App doesn't open on Droid Turbo
It worked better in the past.
Great Travel Tool! Loved this handy dandy app! I used it for my first ride and it was definitely easy to use and comforting to have.
Cannot find route schedule
Login failed first time I attempted to use.
Easy to use Very easy for me to check train status and ticket prices.
Not displaying upcoming trips! I have a trip scheduled for tomorrow, but the app says I have no upcoming trips. I can find it by entering the reservation number, but why isn't it showing up? Also, I added the trip to my calendar successfully, and then it disappeared from my calendar a day later.
Email in App I love the ease of use for boarding the train. However, this app would take me a lot further if it had a current and timely schedule for the trains. I end up using WSDOT for train schedule. I would also like to find all of the promotional email offers in the app. Such as signing up for the ×2 rewards, etc. Lastly, my points are not up to date in the app. Thanks! Again, love the idea and the main function... let's take ot further!
Less functionality than you think 1. doesn't always (or ever?) show tickets bought online with the same Amtrak account. 2. doesn't support Amtrak refund vouchers. 3. doesn't show days of the week when choosing a date. 4. The "current trip" on the home page is often a PAST trip. 5. No connection between reservations and the app's on-time lookup feature. 6. Doesn't remember my AAA info (for Amtrak discount). 7. QR code can only be scanned once, but on some trips, conductors want to scan it twice. 8. Haven't noticed any updates/improvements.
Not great, barely functional App needs work and more importantly needs to align with the Web site. Quite a bit of detail doesn't match up, especially with my account, rewards, etc. App also need ability to book travel with points. Lacks integration with Amtrak Rewards so your info doesn't get refreshed or updated properly.
Crippled App :( The station lookup is a giant list and you have to scroll through every station in the entire country to find a station code. If you do know the code you want, you can't enter it manually. The map lookup has no search feature - enough said. When you finally enter the station codes you want, out only returns purchase/pricing info for business or first class. On the bright side, it would be nice to have a digital ticket vs paper ... if you can buy the one you want.
Somewhat works It gets the basics done with a little help from the user. It is almost always out of sync showing previous trips, have to search upcoming trips each week to find current reservations. And my account status is hopelessly out it date. Just like everything else about Amtrak, it is functional but far from good.
Great app Got to a station without a ticket office only to find the kiosk wasn't working. A bit panicked my wife suggested we try this app. Within 5 minutes had our tickets and our trip went as planned. Easy to use, and it's nice to know if the train you are waiting for is on time.,or if not, when it is actually expected.
A Day Late And A Dollar Short Thought I'd try this app for my upcoming trip, so installed on my GS6 running 6.0.1. App runs but refused to let me log in with correct UN & PW, then locked me out. UI is lame, and station selection is tedious. What a way to ru(i)n a railroad. Zero stars.
Discounted Rates It said I had zero points when I had thousands, clearing the data fixed that, I hope I don't have to do this every time I want my points balance updated. Also it would be good if you could book discounted rates like AAA and using a promotion code. Otherwise good app.
Missing reservations Its great when it works. But more often then not the app doesn't sync well with all my tickets. So there have been times where i had to look up ticket using my reservation number or go through my email to find it. The whole point of the app i so that i have access to my passes. Very annoying.
Needs work Won't stay logged in. Current tickets keep disappearing. Can't take a chance that I'll not be able to show tickets on the train. Can't depend on it & have to print tickets or create a PDF. Truthfully, the app should be pulled & re-written. It's beyond updating.
Not displaying upcoming trips! Update: Still doesn't show upcoming trips! I have a trip scheduled for tomorrow, but the app says I have no upcoming trips. I can find it by entering the reservation number, but why isn't it showing up? Also, I added the trip to my calendar successfully, and then it disappeared from my calendar a day later.
Does not show all upcoming trips Trips booked through work do not appear in the "upcoming trips" though my name and Amtrak rewards number are associated with ticket. I can look the ticket up in the app, but that adds several steps. Please fix it so all trips show in the upcoming trips area.
Unreliable I'm able to purchase tickets but once I close the app, the eticket doesn't show up and the app crashes when I touch 'my trips' or whatever the link at the bottom is called. If you try to change departure it will work the first time. But if you try to change departure again, it forgets your credit card and won't allow you to enter it. Refuses to change departure with the error that you have to use the same credit card as the original purchase. Crashes often and freezes when checking train arrival or departur
Constant Issues Everytime I try to login it gives me a new error code. I know I'm using the right information because when I try to use the desktop site my username and password work fine. And people wonder why no one travels by train in the States.
First time on amtrack Had a great experience using my app to purchase and change my ticket. Very happy I installed it and will be using it for! Had some minor issues with the departure and arrival times not being clear, going from central to eastern.
Works most of the time.. Cannot easily transfer ticket points to my account if purchase was made prior to login. Difficult to open ticket in app if ticket was purchased prior to login. Fails to complete password reset in app. I do like how easily and quickly I was able to purchase a ticket even without an account. I like the ease of use for route lookup.
Doesn't always work Over half the time when I try to change it cancel a trip it tells me I have to use the same credit card which I am. Once it does this you can't even cancel the trip for a refund our ecedit the only way to change the ticket is to call them. It seems it simply doesn't have your original card info any longer.
At least I can log in now I just downloaded the app for the 3rd time. Last week I only got a graphic that was useless. Today an app was loaded on my cellphone and I was actually able to log in. If usability and easy access continues then I will give 5 stars.
It is just ok... I have a scheduled trip but it does not show up under My Trips... if I could remember all the confirmation numbers, I wouldn't need the app! Why doesn't the app store my confirmation numbers! That would make it easier for me!
Disappointed Tried to access my return trip....this app showed I had none. Even with trip ID #, still nothing. Had to get a printed ticket. If I had boarded train without checking, I would have had no proof of ticket. Each time I tried to check train status, there was NONE, even when I was on the train.This was not reliable at all.
Mediocre The app doesn't stay open. So when it's time to board the train, instead of just opening the app, one has to go through the entire login process. So much for rapid and convenient access. It would also be nice if it automatically displayed all my bookings, rather than just those made on the app.
Poor functionality When I'm logged in to my account shouldn't I be able to see my upcoming trips??? Well I can't. I'll make a reservation in the ap, it'll display it nicely. When I come back to the ap 15 minutes later to show the conductor.... Its gone(!). Poof, not listed at all. Pretty poor by today's standards
Always dependable I use this when traveling Amtrak, which I love. The app is great for looking up trips and for e-tickets. The only real drawback I have is that I don't have enough really good options for.train travel where I live. I would love to travel more often. The app is great
Need maps and schedules Most of the time I'm trying to find where different trains go and what their schedules are before I decide on which station to travel to. This app makes discovering that very cumbersome.
Very bad This is the 2nd time I've tried the app in the last 3 years. My upcoming trip shows a trip from 2 months ago. And it doesn't Show my Upcoming trips. I cannot find them.
Reservation issues The app does not recognize reservations I have. I have to remember the reservation number to pull up my e-ticket. The reservations should be tied to my membership number or email.
Train ETA not updated. The app still shows that my train is on time despite it already being 25 minutes late. If Amtrak is going to fail this consistently at being on time, you would think they would at least make sure that the app's major useful feature at least works. True that this feature is not working on their site, either, but the point is the same. Another point against monopolies.
It's not all that! When I try and log in, I get system freeze. When there's a delay, it doesn't tell me when I will arrive at my destination. Don't rely on it! Have a printed copy of your eticket. If not, your screwed.
Works like it's 1999 Struggles to remember the credit card used in original purchase. Dies not merge trips bought online with those on app. USA rail purchases don't appear and can't be modified. If this was 1999, maybe a useful app. As it is 2016, this is an embarrassment.
Won't find my trip Won't find my trip. Doesn't load when I log in. Won't allow me to search by reservation number, email or phone. None of them seem to work. Tried logging in and out several times. Even tried uninstalling and reinstalling app, but to no avail. Useless.
Not current This app is not updated most of the time. Never current communications when train running late. Looked up the 653 train reads 10mins late ..it's now 733 and no train..get with it
First use fail I buy a ticket and log back in the day of travel with no upcoming trips! I have to manually search by resv code. Fail. I should be able to get eticket saved to phone even if logged out or no cell service.
Clunky App Amtrak should outsource their app to a company with more experience making app. The station look up is very crude at best. There are times when I know there is direct service between stations, several times a week, but the app can't find it. I realize that Amtrak isn't an making company but there are plenty of companies that make transit apps that you can hire. Ask me and I will tell you my favorite.
Login stupidity All my airline apps remember my login. Not this one. Who can remember all the unique passwords we are supposed to use? So each time I use this app I have to search my password app first. Why?