Download Alarm.com apk Varies with device free for Android smartphone
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With an Alarm.com-enabled security system, you can monitor and control your home or business in real-time and from anywhere. Alarm.com’s interactive security, video monitoring, energy management, and home automation solutions give you instant awareness and remote control for the places you care about most.
Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information.
✓ See what’s happening at your property
✓ Arm or disarm your security panel
✓ Watch live video and recorded clips from your security cameras
✓ Turn on or off lights
✓ Set the ideal temperature
✓ Lock or unlock doors
✓ View images of important activity captured by Alarm.com image sensors
✓ Search your complete system event history
✓ And much more!
With Alarm.com, you can also receive real-time email, text message, and push notifications for the specific events that matter to you. Beyond important emergency related events, you can also immediately know when:
• Your kids get home from school
• You left for work or vacation and forgot to arm your system
• The housekeeper arrives or leaves
• The garage door is left open
• The dog walker or cat sitter arrives
• There's flooding or a water leak in your basement
• Your children open your medicine or liquor cabinets
• Someone changes your thermostat settings
• Your security system is disarmed (and who disarmed it)
• Someone attempts to log into your account
• And much more!
• Minor enhancements / fixes
Alarm.com Mobile part of our Lifestyle and have average installs from 1000000 to 5000000. Last Update Aug. 26, 2016. Google play rating is 88.0019. Current verison is Varies with device. Actual size 0 bytes.
New Update does not work well What happened to my "No Entry Delay" option while arming away? That was the key feature I was using...
Almost perfect Please add the option to save the setting "No Entry Delay". I always use no entry delay so having to select that every time I arm is very inefficient. I should be able to set that once and have it saved. If you add that option I'll give it 5 stars.
Keep getting an error when trying to change swing setting in my thermostat.. Other than that, app is great.. Doesn't crash.. Responds quickly..
Update Don't like how the new update doesn't allow me to have the option to have no entry delay on the away mode. It used to before. Now there will be a delay while I'm away from my house. Please fix it.
After update it's way better Suggestion: after I set the alarm, can I get a sound alert or something other then a faded notification that tells me it's set? Or maybe the notification could have an x on it to close the notification once I acknowledge and see it.. Also I would love the option to make sure motion is set on. Other then the quick disappearing notification it works great!
Listen to your customers!!! How hard is it to implement the simple option of turning off the AC when the system is armed Away without using schedules? I've been asking for this 3 years already! And it takes 4 clicks to turn on my AC using this app.
Piece of mind Being able to arm my alarm, disarm my alarm and control my locks all from my phone is awesome. Knowing when an alarm is tripped and someone may be in my home, priceless!
Thermostat issue Haven't updated app yet...but app not working as before after update by Android was done. Can't turn on or off thermostat. Can't get a current thermostat temp reading. ********Update: issue has been resolved with new App update. App working great. 5 stars Thank you
Needs a lot more work While connected to any wireless I don't receive any notifications from any sensors until I disconnect from the wireless, also UI is not very pretty, and a nice feature would be to add and remove control more z wave compatible products
Doesn't work Since the update it won't allow me to arm or disarm the panel with my phone it says armed but when I come back home it's disarmed.
So Convenient! I love being able to set the alarm from my phone when my family or I forget to set the alarm before we leave the house. Unfortunately it's not working right now. Every time we have a power outage, it stops working correctly. It's not communicating with the alarm system anymore because I can no longer use this app to remotely set the alarm system. Last time this happened, the problem was quickly fixed when I reviewed the app. Please fix it again. Thanks! I really love the app until there's a power outage.
Great app This is a great app. Easy to use
Nice app to have I would give it 5 stars if it would notify me when someone in my household has set the system for Stay No Entry Delay instead of just Stay
What Happened The push notifications just stopped completely. Doesn't matter what I do to the settings. Stopped on spouse phone too. Samsung 5S. Need that feature.
Good app for a basic home system We initially installed our system for my elderly parents to have their pendants. At the same time, we got a basic home defense and motion detection. So far, no false alarms, the app has worked very well with my wifi house system, my cell and community wifi systems.
Best app, i can control my house when I'm out of country.
Best app. Have access to this app even when i am out of country to check my alarm.
Update Not sure why they decided to get rid of the no entry delay when armed away...but bring it back
Provides great functionality with security system Event history and system interaction meets my needs and expectations.
Nice and Simple. one click settings is just what i need in my busy life.. Every second counts ;) simple yet reassuring
Notifications My notifications stopped working one day, and despite uninstalling and reinstalling, it still does not work. I like the app, but I count on having notifications show up for safety reasons. I followed the instructions that you provided in response to my review and despite all of the steps, I still am not receiving notifications. Extremely disappointed.
Love the app I love being able to control my lock, lights and thermostat from this app.
Awesome So good, I installed the2gig ct100 thermostat and am looking at lighting controls.
Not working Not arming from my phone or the panel, not arming period . Taking forever to arm up
Push notification - Stop working - Please fix !!! Only works to the text message.
Great Alarm Interface This is a great "stable" app. Always available and simple to use.
Reinstalled as asked and the problem was resolved. Thanks for the help!
No schedule arming How can you schedule arming every night?? Please fix
Problem fixed Had a great response time an friendly help. Thanks!
Got a call and it's fixed. Thanks After the upgrade. Please fix it.
Home owner Will not open all the time
Notification I suggest a sound notification that the alarm is set as well....
Works Well App has received a much-needed visual refresh and is more pleasant to use. Actionable notifications are a great addition.
Pure garbage Whats the point of having an alarm system that only records clips.
Why is itunes app better? I just checked my apple product and found out that this same app has much more options. When will we get to adjust the hourly schedule for the thermostat amung other things?
Alarm system Love it. Thank you
Since update It takes forever for the cameras to load regardless of what connection I am using.
The update fixed everything Great job. Love the app.
I liked the apps features before this last update. A few of the key features like arm delay are missing and changing the settings of the sensors is not possible.
Decent app. Does what I need. Material design would be nice.
Door lock The door lock always says unlocked now once I drive away yet the door remains locked... Kind of useless and gives me zero piece of mind
It's great and very helpful I really like this system. It is very easy to use and works very well. This is worth the money to buy with all that is going on in this world today. This is a must have if you are single, living with roommates, or have a family. This adds a large peace of mind to know your house is secure and safe when your not around all the time.
Very nice. I would like the "no entry delay" on the app, it sounds like that would be a very good addition, never had it though. Also, I see other people complaining about it; I would love to be able to set this option remotely, and could there be a different confirmation for when the system has armed or disarmed, like a "check "after it fades? Otherwise, great app, love the options.
Shotty, sometimes it works sometimes it doesn't... Unacceptable when I have two small children at home and can't easily and quickly turn it on or off from my phone....
Not working Initially with my old Samsung s4 this app work extremely well now with galaxy s6 it will not open. I have removed and reinstalled but it still will not work.
No Entry Delay for Away? Rep, The app was great before you removed the No Entry Delay for Away setting feature. Why is that not possible anymore? Please update to include this option again. Thanks, Mark
Does not play well with Android OS 5.0.1 Since updating our 2 Verizon LG G3 phones to Android version 5.0.1 push notifications are inconsistent. Sometimes right away and other times hours later or not at all. Still works perfect on our LG tablets with the older OS. Please coordinate with Google, Verizon and LG to fix.
Great App I know the status of my system no matter where I am and can control it wherever I am. The way security systems should be. ?
Latest update does not work The newest update will not open on my samsung galaxy s5....I Uninstalled the app and reinstalled it..now it's working again..
Love it This is a great way to keep your house safe. When we forget to use the keypad it is simple to check the phone and arm the house. We LOVE it!
Easy to use It would be good to have some kind of option for a panic button on the app... Could require a password or something so that you can't set it off by accident.
Prices Should have a price list of the different features cost to add to your account. That would be great.
Meh used to work I only use this for my alarm and for arming while away is great. I don't get push notifications to my new phone. It's like it doesn't recognize it like it did my older phone. Which is still in the available phones Btw. Maybe it's the new os like another commenter said, but this needs to be fixed. I like knowing which person is disabling the alarm and when they are coming and going in my house.
I love it! This app is amazing... I can disarm and arm from a click of the button... I can also watch my camera if I ever feel like someone is inside my home!
Monotronic Alarm App The app is great but sometimes it just clocks and you have to arm from the key pad or key fob.
Worked great last year. Not setting for all status- away,stay,disarm. Have re-installed. Not working at all
Too slow to unlocked or armed. It took more than 3 minutes and alarm still came on when door was open. Did not have this kind a issue before need to be fix.
The best It is the best cause you can arm it or disarm it change temperature of your house and see the camera
How do you set no entry delay for back door. Otherwise I'm good.
I don't like that is not an option to upload any pics I need after I took my monthly allowed one... Also, sensors are very weak. ..I changed battery 2 or 3 times in 6 months and very quickly displays again that battery is low!!!!
Zwave does not work Everything works great except any z wave options. Fix it and will get 5 stars
Partitions not displaying accurate The partitions show all unarmed (green) eventhou when they're all armed.
now improved compared to previous prior to update.
AWESOME APP I upgraded my alarm system and love this feature on it. You can turn do great things with the app. I'm glad I upgraded.
Nice. Only one request. Is it possible to lock the thermostat so no one at home messes with it.
Very nice interface - Excellent support I use this every day to control my alarm system, my doorlocks, lights and thermostat. It does a great job. Support is execellent. GREAT APP + GREAT SUPPORT = 5 STARS
Says it's armed when not and vice versa. Does not give me individual sensor status.
Great App So far just using it to arm and disarm our alarm and it works great over WiFi and data. Will soon be adding cameras, door lock and lighting controls. Will update my review once they are up and operational.
Easy to use! Love that I can arm & disarm when away from home! And if it goes off accidentally I can let them know I made a book boo, or to send the police! Also love the panic buttons feature
We have had this alarm system for 5 ms now and love it so much easer to operate than our other one
Great app, more needed Having my phone use the same notification sound for all in one category is limiting. I would like to have a different sound for different notifications example; driveway sensor versus door left open
Thumbs Up What I like the most is being able to control my Alarm System via mobile device. A special KUDOS to Michael Twidell. Great customer service and very knowledgeable.
Say what!!! Everything sales men said the System does it do! I was with ADT for years I had less and paid more now that I have TNT I'm loving everything I can do from my phone if by chance I forget to set my alarm I can set it from my phone TNT stands for What????.
Great experience and responsive app Well built and responsive. The UI is easy to navigate and clean. Also like the features available from mobile for my system - almost like having the full site!
Working great since previous update. Still don't know what I have to do to see individual sensors though.
Love the app But I'm having a little problem being able to find out how to add the light feature on my android phone
Needs fingerprint login! Material design would be nice. Needs to incorporate finger print login like iOS versions.
Works good Need more options not Internet based on settings. It's a app you shouldn't need to go online to change
Very happy I've been using this app a few times a day for 2yrs. It has worked every time and without delay. That means a lot 2 me. Even if it's a $$ more a month than other competitors. I would rather have it work every time then it to be cheap
Solid Security System We've been using this app for about one year and it's rock solid.
Cool app This is so handy, not having to worry about remembering if I turned it on when I left , I can check. Instant peace of mind. I like this app a lot. It will let you know if the system is disarmed and will operate a smart home with ease.
App not working I been using app for awhile now but I've noticed that my alarm was not turning ON when i used and login to this app. App show ALARM STAY but I'm looking at the panel it was still off/green light and no RED light at all. I thought it was my alarm panel again but no its app. Now i don't know how may times i set my alarm on using app but not really on. Need to be fix please. I already restart app but not working
It's ALWAYS Something Ran out of clips and they don't explain that you cannot just delete them to refresh the counter.
Good app but.. Overall app is easy to use for quick arm/disarm of security system. Wish you could control all changes from app(payment control/changing sensor settings/do everything from phone rather than logging in comp). Hopefully they might join up with Amazon's Alexa and possibly the Eco bee thermostat(from my view point/research think is better than nest since being in medical field having random schedules nest would always be confused where the eco bee would sense no one is home to switch settings). Solid app!
Could use some enhancements Overall, the app is good. It's easy to use and integrates well. My only issue is that the lighting automation buttons are not real clear with regards to current status of a light. It'd be extremely helpful if the icons were easy to tell if certain devices are on or off for home automation. Samsung Smartthings has very clear icons allowing user to know immediately what is on or off. It'd be great if this app had a similar feature in the user interface.
Ok, most of the time Convenient, as long as it loads, which it has failed to do several times. Also, app doesn't display properly on my Note 5. Thermostat temperature setting is cut off at the bottom so I can't adjust the temperature down.
Pretty darn good! Very reliable and an excellent solution. To me it is a little limited though on if/then, and if/then/unless logic. Wouldn't turn anyone off to have more choices and abilities. Would also be GREAT if the thermostat would anticipate if the whether is coming down and not switch to AC because of the schedule. It's like the schedule completely negates the automatic temperature range.
This app is garbage I hate this app I'm going to get rid alarm company that uses this as soon as I can. This always locks up and doesn't disarm.
Great app, useful features! Whole family love app! Easy to track what's going on and with whom.
Alexa anyone? Great App! Waiting on Amazon Echo compatibility for lighting feature..
Review Works perfect 98% of time with a little lagging, but overall excellent.
Very inconsistent Have discovered on several occasions that when arming or disarming the app says it has worked only to discover upon getting home the action never goes through. I can not trust this app any longer. Today I open the app and all I get is a white screen with the monitronics header at the top. Very disappointed.
No panic button 5 stars if a panic button was added. Big flaw in this app
Spy on my phone Really need to read my personal info on my phone? This app is as bad as the NSA...nice for convenience but really don't like all the back doors in to my personal info on my phone. ..who are you sharing or selling my info to homeland. .nsa..
The Worst App! It is not a good app like EcoFactor from Nevada energy when it comes to the furnace and AC. For the Alarm is OK I give it a 5 star but for the other I give it a 2.
Just ok Sometimes the app seems to hang while trying to set or disarm the alarm.
Property/provider bug still there Still has the bug where if you have multiple properties with different alarm companies, the name of the company displayed in the title bar doesn't change when you change the property. Makes things confusing and the website doesn't behave like this.
Really nice and user friendly app It will be great to see the status of the light switches
I would rate it higher if... I could turn off the vibration. Everything else works great. However, the last time it vibrated I nearly wrecked my car. I was electrocuted at work many years ago and the vibration on the mobile feels similar. Update the app so I can permanently turn off the vibrate setting.
Lacking a very important feature Lacking the ability to have an auto disarm feature.
For the most part it's OK, although the geo-services are a laughable joke. Radius must be so large it's rendered useless.
The app keeps shutting down on me. Not good for an app if you want to use it.
Great app for security modem I love this alarm system. I'd recommend it to anymore and everyone.
Excellent Works great can't wait to add more features!
Does not alert me when i have armed my system and have left a door open.
Needs Android Wear support iOS version has Apple Watch support so why wouldn't it have support for Android Wear?
OK I will try again
Doesn't work The app keeps saying that the window is open and the living room sensor has been activated. It never goes away!
It's ALWAYS Something Update: It still sucks not recording videos. If I wake up dead as a direct result of being murdered, I hope my loved ones sue the hell out of them.
Would like more customization The app works...has for a long time, and that's great. In that time, there has been very little improvement in the year that I've used it. Would love to be able to customize the main screen, i.e., control which lights appear first without having to resort to naming games to control the sort order. Or which lock appears first without having to exclude and reinclude devices. It's 2016, it's ridiculous that we still have to do this.
Alarming is Great The best controlled alarm app for use in my home as well as away from home. Need to get the surveillance camera's next.
App review I like the app but it continually sends me a notification that the alarms was set stay, when i personally set it to away, and does this frequently. Otherwise the app is good, not sure what to do about it though...
Good, but frustating Adding non z-wave devices (Wi-Fi thermostats ) should be easier. I can and have added a Wi-Fi garage controller with no problem. A Wi-Fi thermostat should be no problem. The alarm and notifications work great and geofencing is very useful.
Slow, Awkward The app is slow and often awkward to use. Cameras take a really long time to show a live image and sometimes fail to show a live feed at all. Most operations take too many taps to accomplish. The app could use a major UI/UX redesign to bring it up to current Android standards.
Perfect I can set my alarm away from home and its very accurate.. Great app!! Highly recommended
Needs more updates!! Takes awhile to receive notification after an event..somtimes i cant even arm my house when away..not that dependable this app.
Can't access all the settings of the app Can't access all the settings of the app like I should be able to. Tried to change/check the notifications and the app just stopped. Please fix immediately!!
Doesn't show me when my outer garage door is open or closed. Doesn't show weather. Vivint looks better. Update they fixed my problem pretty quickly. I can see when my door is open now and shows weather. Thanks. Another update. Now I can't see my back door lock. I don't know what the problem is but I can only see or lock my front door.
App sucks This thing is useless. Defeats the point of "remotely arming" your house. Always errors out...always sucks. What a waste.
Great app! I love this app..make it easy for me to check on my home. I highly recommend this app!
Still not working After I complained about not arming I rcvd a called that my motherboard was outdated. So they sent me a new one to INSTALL MYSELF after finding time with my dad to do this it still does not work...WILL CANCEL SERVICE THIS IS A P.O.S.....won't arm don't get notification and my house is not secured....I pay tooooooo much money a month for this...I'm sure they will call to see if I put it in correctly well hell I pay u why didn't u send someone to me. This APP and the company SUCKS....
Useful App, useless technical support Good app but I'm disappointed with how we were treated when our system's batteries were low. Technical support was rude, and barely knew what he was doing. Blamed us for not knowing about a problem that rarely happens.
Not working properly I can't arm/disarm using app. I try to set and it just sits there blinking like it's trying to work. Then it eventually times out and I have to try again. Still nothing. It worked fine until last update.
Great app I'd give it 5 stars by is just a little too delayed for me. If I'm in perfect range of he device it should dosarm & arm quicker. Other than that. Very convenient. I love it.
It would be a great app if you would get notifications. I've tried uninstalling and reinstalling it. It still doesn't work.
Good info on my alarm system I use this app alot. I can monitor open doors, arm from miles away, see when my kids get home, etc.
Won't let me log in The app for what ever reason won't let me log in at all. I have 2 accounts with cameras on both that i need to monitor. Useless at this point. Keeps telling me to try later. I can only access my account if im on my computer. Which if I'm out obviously i haven't access to.
Arming and disarming issues Before the app would arm and disarm my system just fine, with a small delay. But now it takes 5 or 10 mins or won't work at all for the alarm to arm or disarm through the app. This happens on my wife's and my phones. Please fix! Update: After a few updates the situation has only got worse. Now our phones wont won't arm or disarm at all making the app useless.
Only works half the time This app freezes and only works about half the time. I'd rather instead of contacting someone, figure out a way out of my contract. Had a tech out several times now and still having issues. Won't open the garage door at all. Hate my alarm system. Has never worked right. The customer service people over the phone are rude. I want out of my contract! Can't seem to get anyone to close my account.
Just ok. Wanted to update. Still no option for any of your panel settings, like sound, testing, chimes, display or anything dealing with the alarm settings. Would like to be able to change things without having to always be at the panel.
Super easy and convenient Our daughter took us to the airport to leave for vacation so we didn't take house keys when we left. On the plane ride back home we realized we didn't have keys to get in when the shuttle dropped us off. So grateful to have the app to unlock the door! Otherwise, we would have been locked out for 5 hours. Also, it was great to know the house was secure while we were gone because we could verify the alarm was active and no activity took place.
Like it I like having the "Geo-fence" that monitors my phone. I occasionally forget to set the alarm when I leave for work. With this app, that's no longer a problem.
Very happy I've been using this app a few times a day for 2yrs. It has worked every time and without delay. That means a lot 2 me. Even if it's a $$ more a month than other competitors. I would rather have it work every time then it to be cheap. I am curious of stuff to come in the future or what to expect as far as new technology
Push notifications is not working on my galaxy note 5. It was working fine on my gallery note 3. But I lost the phone and had to upgrade. Please fix this feature...I need it! Otherwise I would have given this app a 5.
It's great when it works Doesn't always arm/disarm when u need it too I have to keep restarting the app and even that doesn't fix it.
Good but could be great.... This app would be much much more useful if I could bypass a sensor. I like to sleep with my window open but I cannot set the alarm using my phone if the window is open. I have to get up and use the main panel to bypass the sensor. Add that update and this app would be awesome. Would rate it higher if this fixed.
Awesome Application Very effective in managing your security system. Great piece of mind!
Alarm. Com Helps me be able to keep up with my alarm system whether I am at home or not !
Droid vs. Apple Can see faults/issues on Apple but not Droid. Booooo!
Needs Android Wear Support App works great but it dose not have Android Wear Marshmallow support. Please add this. Thanks
Great app I like the app would be nice to be able to record longer or give an option of how long run times desired on the camera's but other than that awesome app..
Need Nexus Imprint support! Great app, except that it has no fingerprint support.
I love it What a great and simple to use app. I love it...
Terrible app Gives you alerts at the top but doesn't let you tap on it to find out what the alert is about.
Awesome app Let's me control and see all my devices from my phone
A secure feeling Makes setting the alarm very easy and I can monitor from my phone.??.
Good App Equipment respond in a matter time and the status is pretty accurate.
Excellent App. Upgraded from my old APX system to the new Go!Control and am very happy with the convenience...
Poor service Would not allow me to cancel over the phone. stated I needed to write a letter, once they received it I still had to wait 30 days to be cancelled and pay that bill for waiting 30 days ... be careful people there scammers out there. And by the way the police never came out , but the bill came in! ,,thanks ,not safe at all ...
Great app I really love the app, but it was so much nicer when the message popped up at the bottom letting you know if the disarming or arming was successful.
GREAT APP Works very well, let's you have full control of your system without even being home.
Great app. Great app and very accurate . I feel i got control of my house without being there ...
Auto setting won't turn off Seems like once you set the auto setting, the revert to a manual one, the auto won't turn off..
Needs app for Android Wear Times are constantly changing. We need an app for Android & Samsung smartwatches for more convenience. Please make these changes soon so that I can give you 5 stars again.
Alarm This is just so awesome can do everything on my phone when im away home Works great like new updates!!! ??? Makes me feel safe when home alone got protection firearm but they come through control panel if i push panic button awesome app
Lifesaver App for Homeowners There's nothing worse than being halfway to your destination & realizing that you forgot to arm your security system. With this app, you can check the status and simply arm it remotely. It's given me peace of mind on more than one occasion. Many extra features make this a 'must have' app. Thanks!
Just a Wish.!!! Wish we had a Panic Button as well on our Phone Options. Just if Needed
This saves worry and so much more. Worth every penny!
Super easy to use Great app I call it my gateway app to apping everything in my home if it's controllable I have added it lol
it doesn't show all the users or key fobs, it has removed some of the sensors as well as the camera streams are not accessible. we had a break in and the system never notified !
Still waiting for device reordering Updating my review to bump up a star for the most recent enhancements (scenes, switch status, etc). However, STILL waiting on device reordering, particularly the order of locks and lights in the app without resorting to workarounds. Please, can this be the next enhancement? Maybe even make it an app-level feature and not at the account level?
Good way to stay connected I like that I can control my alarm when away from the house, very nice feature. I also like the geo service... But is there a way to trigger it by WiFi? I'd set mine up to automatically arm/disarm when leaving/entering WiFi range.
Poor updating When changes are made directly on the physical console by someone, the app doesn't see them automatically. You have to usually refresh the system numerous times, back out of the thermostat section and go back in 4 or 5 times until everything has synced and then attempt the original function you were trying to do when you first opened the app.
Pretty easy to use It doesn't seem to refresh . My app shows a door still bypassed when in fact it isn't.
Never been happy Do not use this alarm company! you would be better off getting a baseball bat
Update Don't like how the new update doesn't allow me to have the option to have no entry delay on the away mode. It used to before. Now there will be a delay while I'm away from my house. Please fix it. Also, the app will say doors are open and they aren't.
Will up grade to more stars I can't lock my door or turn my lights on our off this alarm. Com is no good xfinity is a ay better.**UPDATE** ok I got a tech to come out and found out that my antenna was not set up so now my door locks when arming and my lights come on when I click on them to but Will have to wait till tonight when I come home to see if my lights come on when I come home
Great app but... It would be awesome if a panic feature could be added. What are the chances a homeowner is going to be right next to the panel to be able to use the panic feature. Considering that most of us have our phone within arms distance, it only makes sense to have a panic feature on the app. Also, I would like to keep an eye on at least one of my cameras without being timed out. It would be awesome to be able to keep an eye on a particular area without having to refresh the feed.
Amazon Echo! Integrates with Echo/Alexa! Wish they'd add a pin code so I could disarm the system with my voice but still neat that it works. Service is great, app is always being improved and gives me great peace of mind to be able to monitor my home while away. Would like it better if open sensors showed up when arming, I've been a few blocks away by the time I get the notification that I left a door or window open!
Does not work as advertised Signed a contract and had this security system installed in my home. The Cell phone app. was part of the deal. It will not arm or disarm the system
I heart the newest firmware update! I love that I can now see the status of my z-wave devices. The scenes are great as well. When I go to bed it just takes 1 touch of a button and the system will lock my doors, close my garage doors, arm my panel and turn off the lights. I can't wait to see what they come up with next.
Possibility of mistakes The scenes will be better part of the menu, not on the home page. Many people are always in a hurry and not paying attention on clicks. Pressing the wrong button will be a potential for false alarms. The previous version was easy and simply effective. Sometimes trying to be fancier makes it uglier.
Great app but... Only if you could set a time for the alarm to turn off and turn on at. Since I have young kids they tend to open the doors before I'm up and set the alarm off. So I then have to run down stairs and turn it off waiting for the call center to ask if I'm ok. Would just be a nice feature to have.
It's decent and convenient I like the fact that I can use the app anywhere....however it would be very cool and handy to be able to set a certain time for the house to arm or disarm. Say you want to sleep in past 6 but kiddos get up and need to let out dogs, boom the alarm goes off. If I could set up for the alarm to turn off at 6, then problem solved and less me having to run downstairs half awake to turn off the alarm. I know I am not the only one this happens to. It would cut back on the false alarms you get.
Managing our alarm system from anywhere is spectacular. Even with the alarm deactivated sensors record motion so you can actually check to see if a noise might be a person on another floor. Sweet! Easy to setup and manage. Easy to use. It is my primary method to manage my system from anywhere I travel.
Mobile app not working Before the update everything was working fine. Now we can't even use this app to arm and disarm through mobile phone. We are paying for no good. Called customer service and it worked for a while, same day it is back to CRAP APP again. It's so DISAPPOINTING to rely on keyfobs only. Can you do something about it?
Great when it works This is really fantastic for convenience when it works, but frequently it is non responsive. I can go off WiFi, go back on, etc. It just seems to go offline from time to time. This means I don't trust it when it tells me a sensor detects an open door as it frequently is wrong. I also can't depend on it to set alarm, lock doors, etc. every time. I really hope this gets fixed because it is an otherwise great concept.
It's ok Aggravating as VMD and Camera Tampering turn off by themselves. Why do I even have a camera in the first place. Would love it if they could add a button to erase all the videos at once as opposed to checking each one, this is super annoying and inconvenient especially when shadows or birds set of the camera, also resolution on camera sucks even on high setting. These are just the things that aggravate me the most.
Loving the new update I've been using the app about a year now. This latest update is great. Love the scenes idea. App has always worked great for my wife and I and she is on IOS. She is waiting for the update. I manage my alarm and as of today my thermostat. Love it. Can't wait to add more features to my system.
Works great I Know when any window or door is open, can arm/disarm remotely.. Very nice
New app features Loving the new scheme set-ups available on the app. I would like to have the same temperature setting option available on the wake-up scheme if possible. Thanks for any help.
Missing one thing I'm not sure if it's me missing the option or that the app is lacking it. I just wish I had the ability to bypass doors and windows from the app. For instance I'm in the kitchen with the window open but realize I haven't set the alarm. I have to go to the panel to bypass the window, otherwise it says kitchen window incessantly. Great, intuitive app besides that. Thanks
Veru good It is working as it should. Do not understand what is the meaning of wake up. All it does is disarm or arm the system. What is the difference between arm/ disarm and wake up?
Love it! But you guys need to add "widgets" so I can control lights or locks from my home screen without having to open the app
Trying to get it to work It's a great idea, but a lot of times, it doesn't work, which is a huge problem when I try to arm is for stay.
All in all good app Still takes sometime to notify me of status. Once in awhile can't arm or disable alarm by phone,
All in one security/automation solution The best security system and automation interface for your home, business, or rental property!
Can't unlock from app anymore Everything used to work fine but now it just doesn't seem to want to compete the unlock function. I wish that would get fixed
Good stuff Only had a few issues in it not disarming but 95%of the time it works. It's an app so I don't expect perfect, however, it does the job. I would recommend this app.
Still live it but I have had this app for over 7yrs and very pleased with it. Works well and easy to use, also very reliable. I have one issue and I'm sure it's simple, I have alerts for 2 issues that are going on and I don't know how to clear those . Can someone help please
Why so big Easy to use, gets the job done, but why is it 54 megs?
User in mind. I have 2 properties. Great app that allows me to monitor and control both.
Very easy to use The best way to get piece of mind. Just knowing what is going on at home helps control one of the many things in a busy life update: 6/23/16 still using this system and added lights, garage, locks, thermostats and video. Really cool that I can automate all these devices!
The worst alarm app I signed up with an alarm company at my new house in Texas we have had nothing but problems, they told us we needed to upgrade our Internet. We did. Still problems...
I can change the temperature over and over, but it almost never registers. It would be 10 times faster to walk through the house and do it manually. edit: Changed to 4 stars as the alarm co. found my cell radio panel to be out of date and replaced it. The connection is better, and the app works better.
It's OK when it works correctly! Bugs Bugs Bugs! Arm system on Silent and it beeps all the way through! Also Arms itself as No Entry Delay! I didn't even click on that yet it Armed it that way anyway! Advice make sure things work correctly before sending out updates!
Sucks! Ever since update, I can't arm or disarm via app. I can only do so on the panel.
The reps Very friendly at first but when you try to call then they don't return calls so I quit calling all they wanted to do is sell
Update doesn't show new features Are scenes available with live watch? I don't see them nor light status.
It even reminds me to set it I recently upgraded my system and this app was recommended to me. I installed it and I couldn't be happier with it. I am even able to program it to let me know when the door gets left open. And it even reminds me at night if I forgot to turn it on! When I go shopping I can pull in and just turn the alarm off before even getting out of the vehicle, so I don't have to try to rush to turn it off when I go in with my arms full of groceries. If I'm gone and my door gets opened it sends me a text. Love it!
Do Not Buy Locks you into a many year contract. You are better off shopping on Amazon for Wi-Fi cameras with better video quality. Horrible customer service. Trust me peep's I am an electronics guru. Better options for you out there. Especially compared to what they charge. This is in response to a female friend dealing with this company
Slow but Steady I've had this app now fow a few years and have seen it grow quite a bit. It was real primitive when I first started using it and didn't like it very much, and now it has most features I use and I really like it. Keep tweek ing and doing what your doing!
No Error When No Connection If the app can't connect to my system, it should display an error message rather than just use the last known status. I opened my door thinking the system was not armed because that's what the app showed and the alarm went off. For the last week or so, the app has been having a lot of issues connecting to my system but I can't fix them myself because the tech from Del-Air Security has to come out and do it.
Great Idea, Horrible Performance When it works, this app is fantastic. The problem is that it often doesn't work or even allow you to open the app at all. It simply just doesn't live up to what it is supposed to do and unfortunately we have no other choice but to use this subpar app to access/control our alarm system. I would NOT recommend this to anyone.
Good App Generally the app is pretty good. You However could you please add a bypass feature. It's extremely annoying to have to arm the unit for the night when windows are open. I have to listen to a couple minutes of a lot of beeping and the voice stating the window is open before the alarm sets itself.
Works Sometimes The app has not been functioning for over a week now. I constantly have to arm and disarm the alarm from my home panel. The app does not display the correct status of the system. Here's a suggestion - I switched from a company that used key fobs to arm and disarm the security system. It's worth looking into providing key fobs - due to the inconvenience of the app not functioning so often.
Decent Installation took roughly 2.5 hours to do 2 outdoor cameras, 1 glass breaker, 2 panels and 7 sensors. Video only shows 1 camera at a time, no zoom. It's decent, cameras show ok day/night. Not 100% sure if I want to keep it but I'm very picky.
First time user Very easy to use application. Everything is there at your fingertips. Allows you to set a passcode to the app so only you can have access to the application if something were to happen to your phone.
What happened to haptic feedback when entering passcode? Love this app. The new update no longer gives haptic feedback when entering the passcode. Any way to add this back in as an option? Also, a panic button would be great.
Unreliable System arned but the app shows un armed. You sure can't depend on it. Ive driven back to check...it actually was armed. ..hope the system is more reliable. Even un installed, still not working. When I first installed this over a year ago it worked. ..maybe you need to quit improving it.
Works ok, starting to look at other solutions now that it seems they've stopped innovating. Since I switched away from Pebble to Android Wear, there's not a handy integration with this product anymore. Other solutions are offering it now.
Police Officer I have used this app since the very first one. It has steadily improved and become a necessary tool. I hope it continues to improve and have features added. If everyone used this app along with their home security systems they could take a great load off of the police departments that have to respond to false alarms. All they would have to do is you there cameras after they get emails advising of trips and they could cancel when there was no need for police to come. I highly advise using this App.
Newest version breaks the whole app The newest update renders the app useless. When I try to open it it says "processing error" and the app is blank.
Update crashed my APP Just updated the other day..(08/2016)...since then my app will not open and wants to crash.... Please advise - thanks
Wow, best app ever!!! Had our system installed today by power home technologies. We used to have ADT, everything about this app decimates everything Adt has on their app. Absolutely next level. The wifi doorbell cam is so nasty, And the ability to create the "scenes" where you hit one button and it opens your garage door and unlocks the front door and disarms the system or vise versa when you leave your home is so clutch. Thanks guys. How is this not in every home in America?
App does not update status properly I have had the system and app installed for a month and it is very unreliable in terms of correctly showing the system status. Arming via control panel inconsistently is reflected in app (our website).
Stopped alerting me All the sudden the app stopped notifying me on everything. When I click on my cell number it tells me that a notifications are paused on that number. I liked everything until it stopped working.
Alarm App App is great... but every once in a while disarm signal sent does not get through. Still have to manually disarm at keypad. Therefore 4 out of 5.
Not working this morning -_- It says that I'm not connected to server after I Uninstalled and installed the app. Before I Uninstalled, it kept saying that It couldn't log in and gave me the options to exit or try again.
Issues with Arming and Disarming via App When I attempt to arm or disarm using the app it just blinks, after 10-15 minutes of setting the app the system will respond. When I first purchased your product 3 months ago it work perfectly but now it's extra slow unless I use the key chain or the key pad. I think the app needs an upgrade. If im away I'm worried that the app would not work if I want to set it. Please upgrade whatever bug this is. Thankx!
Needs faster updates It's insane that it the sensors show open if motion is detected in the past hour. This should be able to update instantly.
Used to work great till the latest update Getting error while logging in. It's unusable now.
Not working tonight I'm stuck outside my house because the app cannot connect to the system. FrontPoint says there is nothing they can do because its an issue with the app, now I have to decide if I want to wake up my kids or sleep outside.
Simply the best app out there This is simply the best app out there for security,by far, easy to use with all the needed tools. Only those who did not work with others security app don't appreciate this app.
Suddenly can't log in, this morning. I see I'm not alone. But, no response from the app maker or company. App is completely broken and no longer opens. I'm furious.
Always a problem connecting 4-5 bars on my phone but can't connect to the app to set or unset my home alarm system. Really very unreliable system and very concerning if I ever in a situation where I need it for my safety.
Stopped working after update Defeats the purpose of the system if it won't even let me log in and control my system.
Update is weak The new version of this app no longer allows you to set the alarm with "no entry delay". I always use that setting when I'm not home. Needs to be addressed.....
App seems to be getting worse More and more difficult to get it to simply arm my system at night. Every update makes it slower
Ughh Nothing but problems the last few months with this app. I switched from Comcast for the same reasons. If I struggle to turn my alarm off and on via this app one more time, I'll find another company who knows what they're doing!
Good info Nice to be able to get a text if system is not armed each day or when my house guests come and go. Pretty easy to set up notifications, or cancel them.
Video streaming issue I am only able to get video streaming to work when I am connected to wifi. It will not stream or it just shows a black screen when connected to mobile data.
EDITED : Would love it if I could get notifications when a door or window is opened when alarm is not armed. In house I have a chime so should also be able to get notification on it as well - I was able to get the sensor monitoring enabled and it is working fine. Although I have noticed the app will not save my user name. I can use a PIN for the log in which is fine but would be nice if the app saved the username and I only needed to enter my password.
Issues never go away My hallway smoke detector went off in August 2015 and it has yet to take the notification off. As soon as I open my app, it says "Hallway smoke- alarm reported" at first it was scaring me. Now it's just annoying and if there really is an issue I'm probably going to end up ignoring it because I'm so used to seeing it there. No matter what I do, I can't get rid of it.
Not so good locks up all the time,error messages put the ying yang
Too slow It takes way too long to send commands to my panels after I click set (over 2 minutes in some occasion.) Sending more than one command at the same time does not work.
Great App Awesome app to have and the update showing if my lights are on or off is perfect. Thanks for updating this app to show the lights feature!