Download AirAsia apk 3.9.0 free for Android smartphone

17 Sep

Posted by AirAsia Berhad in Travel & Local | Sept. 17, 2016 | 240 Comments

Apk file size: 13.0 MB

Your favourite destinations are now at your fingertips! The AirAsia Mobile App makes it easier for you to book flights and check-in while on-the-go! View our lowest fares, manage your booking and pre-book meals, seats, baggage and travel insurance.

You will receive a mobile barcode when you check-in via the app. Just scan the barcode at the airport kiosk to print your boarding pass. You can also opt to get an e-boarding pass which allows you to go straight to the gate if you have no bags to check-in.

Download the app now and be on your way to your dream holiday!

Whats new

    More squashed bugs and enhancements to welcome our exciting new aircraft, the A320neo!

AirAsia Berhad part of our Travel & Local and have average installs from 5000000 to 10000000. Last Update Sept. 17, 2016. Google play rating is 73.9651. Current verison is 3.9.0. Actual size 13.0 MB.

Download airasia.apk 13.0 MB


Roman Carino

Garbage! Use regular site instead! Won't recognize Big Shot ID. Back button takes you to intro page instead of booking page. Once you buy the ticket you get NO ITINERARY. So you can't forward it or even know whether you actually have reservations. I received mine 3 weeks after my actual flight. It picked a different meal from the one I pre-ordered. Clicking on AskAirAsia for assistance takes you to Live Chat, Twitter or email. Never choose email if you need quick assistance. Clicking on LiveChat no matter what time of the day, gives you a bogus notice that due to the high traffic volume you should try later, bunch of lies! If you click on Twitter, you are forced to sign up to twitter before you can begin anything. In my case, once i finally got on my flight and got the wrong meal, i ordered a can of soda, handed the flight attendant 1000baht (35USD) and she gave me back 12 000 Indonesian Rupiah (1USD) unfamiliar with the exchange rate, she ripped me off. Next i ordered a snack and tried to pay 20000 rupiah with the change she'd just handed me. It wasn't enough! She didn't even try to fix it! WHO gives this app or airline an excellent rating, but talks about flaws in the review, below?! That doesn't help anyone!

Francis Yeo

Failure I can't imagine such a big company has such a lousy App! Alway has problem when making payment! Why the hell the "direct debit" selection was there since this app don't support it! Shame on U!

Manman Smiley

Bad app Worse app among any other budget airline app. Loading at an extremely slow speed.

Truc Love

Rubbish Slow, can't log out and too many promos

Mc Ling

After upgrade excellence Excellence app... only slow in loading and sometime cannot exit.

Louis Frederick

Air Asia Airlines Provides good destinations, reasonable on fares and excellent packages.

Muhamad Azri Azman

Bug or missing codes? Back button not function within apps and to exit.

kenny lin

Buy ticket no reply. Money pay already no reply booking no.. Very bad log in... buy tickets no reply email. Money pay already.... make complain ... no reply.... so how about airasia service.... update new version also can't run fully

Khalid Pasha

Excellent Very nice easy to use &booking

Girithaara Ramanan

One of the worse app ever As one of the biggest budget airline. They can't even hire a proper designer and coder for a simple app like this.


Very good Very good

Jazz Wong

Bug everywhere Before upgrade it was excellence. After upgraded keep on season expired and cant even book a flight. Fix IT!!

Juan Martín Sotuyo Dodero

Who designed this? Ever cared to read android guidelines? It doesn't even behave as expected...

Lim Kui Lian

Session reset Once log in, session reset is required. Tried to log in few times, the same problem still occur. It is annoying and difficult for me to do mobile check in there. Please fix it. Thank you.

Hermann Tan

Rubbish apps! Rubbish! Unable to check in using this apps, tried for more than 10 times...

Junaid Navas

No refunds They won't refund you!!

sgeng g

Server not responding and cannot exit? Unable to close and apps hang...update semakin hampeh...

Frankie Ng

Failed to load itinerary for check in Failed to load itinerary for check in. Please fix it now!!!

Joyce Mei

Cant even open. What the fuck is this

Hadie AbdRahman

Unable to exit app Unable to exit app even press back key.

D. Norlida

Always reset my session Fed up already..

hanliang lee

Bug fixes The bug fixes created the bug , was OK before upgrade . Now it cannot load or connect to server

ica annisa

This apps can't exit If i would exit this app. I must click home button. If i click back, it can't respon

Maisarah Gusla

WORST Slow and loading. Please fix it.

Randy Sugianto

unusable. bad design, and session always expires before even the first search results come out.

Aleeza Jhung

please fix it. i cant check in my flight.

shazliyana shafiee

All is well until they forced me to UPGRADE Before this all bookings/check ins were done using the app but after my last upgrade (2days ago), the app has gone haywire...and the best part is i was required to show a live electronic boarding pass for boarding and when the app is down, i need to go all the way to their counter and reprint the boarding pass...such a hassle..and what's the point of having thing electronically when i still have to go for manual? Stupid.....


Not user friendly Compared to other airline apps this was hard to use. Not having an easy week view makes it hard. Due to the poor app I booked with another airline with a more efficient app.

Ossy Philip

I have been cheated, I want my money back or give me my ticket. How can after making payment I can't receive the receipt?

putu de

Laggy, Date picker is notworking I got the latest updates 8 april 2015. The apps is heavy to load (laggy). and datepicker is not working on my phone(oppo yoyo). The older version is working very good.

Arkadiy Ageev

Booking list is empty

Irakli Beselidze

Not possible to use email as a login. I don't remember my login so I have to create 1 more account. Session time is shorter than in my online banking

Арсений Мамонов

Hi! Can you please fix the error with dates! When i choose a date, i cannot come back to any page. Buttons just do not work!

Alexander Karasev

Not worked. Can't pick a date from the calendar - the same as it was at previous version. Seems like developers are idiots. Uninstalling.(after 6 weeks and several updates: calendar still not works. Why I am not surprised?)

Katerina D-eva

Awful! Download few days ago, but still can't open it! It just won't work! Wtf?!

Sne Kni

Cant buy tickets, it said *payment validation failed*, but we never have such problem before Dont work

sergei legenko

Very good

ziheng chong

Hang all the time!!! Hey, what's going on here, get hang few times not able to complete booking. Your software is not functional. Are you sure you doing business or plan to follow MAS!!!

Johnathan Ting

Cannot check in... Thanks airasia.....nice app...last time cost me to pay RM10 for not be able mobile check in...TODAY U did again..but keeping your apps to toll useless and can't even perform a single task. Pls kindly remove the apps for God sake !

Edmund Wong

Stupid outdated app Page refreshes but doesn't show, have to tap somewhere onscreen to make the page appear. Can't scroll down and always bounces back up, resulting in unable to click on Safety Disclaimer, unable to check-in. Page loads but loading widget hangs without spinning. Very poorly written app that is certainly not forward compatible with Android Lolipop, likely using cheap shortcuts and hacks for the fancy page transitions. Fire the dev and hire a new one who can write a better app.

ernawati kimlien

It was all good until All of sudden I cannot search for flights it is taking forever in updating the routes

Syazwani Khamis

Useless, helpless It hangs all the time. When you press the back button, it always brings you back to the home menu. Doesn't really know what's the problem. I have already update the apps but it's still not working. In the end, I have to use my laptop, instead of using the mobile apps.

Punn Viriya

Lag at all time After clicking any button both forward and backward, I have to wait for like half a minute for the app to show the next page. I think it's better to book a flight on the website.

Keith Liaw

The flight search cant use at all, showing 'updating routes' all the time. Amd the literary didnt show my flight tiket that i bought earlier. Please fix it...

Mark Wain

Unbelievable I can't believe that such a large airline can ignore the fact that it must be losing a fortune due to the fact that's it's app doesn't work. Since the last update a few weeks ago it just hangs with the message 'updating routes' when opened. I've just booked my flights with MAS instead because their app just works. If I've done that I wonder how many other people have done the same. Come on Air Asia. You can't be so wealthy that you can afford to ignore all the bad reviews.

Kenny Kang

Useless App What's the use of the app if you can't even search for flights. Continously "updating routes" and hangs when launching App. Cannot imagine an airline that depends 100% online booking but have such useless App!

PS Lee

Hang after Android 5.0.1 update It was working fine on old Android version. Started to hang at flight search after phone was updated to Android 5.0.1 lolipop. Now the app is sitting unless in my phone. Gonna uninstalled it until a fix is released

hasan abdul rahim

GOOD It works all the time for me. Every month thru out the year I travel on Airasia and this apps suite me well. Tq.

Bunga Hijau

Really good Easy n faster searh.. Good to person like me love to travel anytime anywhere..

Andrea Baldini

Could not complete any transaction yet Apps keep crashing at one point... Check-in or booking makes no difference. Worst app ever used

a'chi limm

very very loading delay & can't see plan map page to page over loading delay. can't see all plan map, then I can't check in. and i want app support other service too counter service etc.

zul - zul

bugs please fix issue..i cant view my MANAGE MY BOOKING section..its blank for the past 1 week till today..what's going on here? I've tried uninstall the apps and reinstall back, but same issue occur..please fix it !!

Nonie Al-baity

Hang!can't check in!always updating routes! I can't even check in online, always hang. I try to uninstall & install again, but result was same. I cant book ticket also:'updating routes' . This application better dont have to exist because it useless. Not helping.?

Antony Tan

Garbage, real garbage. use the normal website instead Next time please do throughout QA testing before put it in Google play. Users are not your Guinea pigs. This app is not truly native, part of it still using some payment gateway api that doesn't work. tried to pay 4 times failed payment and works find at normal website. Garbage app really.

Dzareen Shamsir

It hangs since last week! Have used this app for few purchase of flights and checking ins but after updates, just no longer reliable anymore.

Yew Keat Tan

Pls fix the bug! It hang on 'Updating Routes' when opening the apps! Pls fix this issue ASAP.

muhamad shukor

Always hang Used to be a great apps. But recently the apps just hang at updating routes when open.


Suck Always hang. Don't know what to say. Need improve urgent . Cannot event booking the ticket

Chris Osullivan

Joke How an airline can make it so hard to book a ticket is beyond me. The app constantly freezes or times out. It took over an hour to book a couple of tickets (on numerous occasions) What a business model.

Eric Wong

Rubbish..! Just like the service and attitude of air Asia...worst, useless, stupid..!

ReeQee ReeQee

The destination menu not complete Theres some city are not appear on menu like we can see from the website


Last time fine Now why I click flight search, get hanging

Alan Wong

Updating routes - What is wrong with this app. Stuck at update routes. Seem to have problem with Android 5.0.1 Lollipop.

Leng Ooi

Shows me a blank page after login. FreezE's up all the time. Crappy app

Lup Yee Yau

Don't Bother Not sure how the 3% of reviewers got the app to work. I'm with the 97% who find it totally useless. Maybe they are running a very old android version but on my Note 3 and S4, (tried both) This app was a waste of 40 minutes of my life. Airasia, please let me know when you have read these reviews and produced a working app. In the meantime you will find me on a MAS flight.

Vivek Swain

Still Needs Lot of Improvement Itvtakes forever to update the routes ? It is just a pain in the neck rather than app that helps. Please keep an option to exit the app. We have to press the home button altogether to come out and then kill the running app.

Amul Garg

Doesn't work What's the point of giving out app-only offers when your app doesn't work?

Ajay Mohandas

Rs. 999/2500 offer did not work for the selected destinations Good job wasting lot of money promoting this with full page newspaper ads!

Ngọc Nguyễn

I think you should have further development of this app I want to change my time and date of flight but i couldnt. It always goes back to the manage booking

Thor Dee Mei

Doesn't work one bit :(

Marc AV

Still have bugs I'm trying to access my upcoming trips through the 'Manage My Booking' button/section but apparently after logging in my account, it only shows a blank page. I've tried to wait a little bit but it is still the same. Kindly fix this. This app is supposed to help us to have an easy access to manage our flights but instead, we need to access our accounts through the browser.

Ming Ean Chew

Can't see my flight details I can see on website but not via app.

Wan Khidr

stupid app honestly, i really hate your app. stuck at updating routes. please, stop making stupid and worthless app. f*** this sh**.

Jacob John

Needs to improve much The app crashes every time when ever I try to search flights and immediately after selecting an airport on my One Plus Two. So this app useful only for Check-in and status checking. For booking and searching flights, you need to use the website. They must have been in a hurry to release this App.

Gemini Loh

Not responding in Samsung Note 3 I canot view boading pass & manage booking page. Kindly fix. So inconvenient!

Asyraf Safwan

Aghh The old version works simply best and this one i cant even check in, there is no way i can put spacing after my name, there is no input for reprint boarding pass, this simply a mess and a poor service.

Jean Yong

Need improvement Previous version is so much better. This one don't even let me check in flight that is not booked under my account and it's very inconvenient!!!

Gavin Leeder

Crap crap crap App crashes. Sorry tony you will have to wait for you next Ferrari or mansion. A multi billion dollar company run like a warung. Release an app but crashes. just lost my $20 000 a year. Garuda Indonesia app is working. Good bye...

Nizam F

Thrash Non responsive input Unable to update Easily lost of information So much time consuming. Easily say, just throw it in the drain.

Sam Wong

Worst app ever Can't even sign up. Ask for my city area. I lived in Singapore, the whole island is a city state. Which city u want? Orchard or suntec CITY?

Scott Holmes

Useless app Let me start by saying I never review apps, that being said this app does absolutely nothing I enter my booking Id and all proper information and either it doesn't recognize or if you do get in it doesn't allow you to make any changes. Very frustrating and overall a useless app.

Colin Ngabong

Worst new version I can check-in but not received boarding pass in the app, email & mobile phone.. I waste my money & time at counter to print the new boarding pass. The old version is better.. Pls check your apps..!

Harrison WH Danapala

Still useless after last update I'm not able to check-in or view boarding passes after the last update. The app worked just fine prior to that. To modify my booking, it directs me to the Web version. So what's the point of having an airline app that doesn't allow flight modification, doesn't check-in or doesn't load boarding passes??? Pls fix the bugs or just revert to the previous version. The current one is annoying.

A Lee

Tired of your app For example I was about to make a payment then the NEXT button got frozen many times gave me same problems, you guys should have a grup of people try it before let the customers use it, "connection error, please retry" = LAME, it is simply a garbage, this should be more professional for your own reputation.

Kevin Wee

Sucks Sry to say, but older version worked better than current version. No spacing input makes me unable to check in my flight, bugs...pls fix it asap!

Harikumar Sukumaran Nair

Pathetic I tried with two different email addresses to register. Both the time I got email confirmation. But the app continuously telling that am entering invalid email or password. It's created by a bunch of lousy gyus. Poor. Waste of time...

mio cha

Direct debit Why there is no option for maybank2u when i clicked direct debit? There is only cimb bank. Please solve this problem.

Amreet Singh Gill

System hang.. Negative ? AirAsia pls sort out your app. Damn frustrating. You're loosing money

Jai Singla

Its just stucked app at ur phone Not able to uninstall, if I do so it ask me to deactivate and not getting deactivated even from play store

Cherlyn Tan

Unable to manage my booking The apps keep pop out logon session error when i try to manage my booking. But website manage booking is work. Pls fix it

Chris Parker

Worst app ever Please Google can we have a zero rating. Can't login to start with....

Joon Shern Soo

Continuous Push advertising I am uninstalling as you keep pushing flight advertisements to me without consent. And I have no ability in app to turn off push notifications.

gordon lim

U don't even deserved a star ! I even can't check in my flight because I asked someone booked for the flight ticket.

june ong

Register using correct email can't register Ask me to 'please sign up with your existing or registered emai'l. I using d,But can't register.what to do?

Connie Yong

couldn't even check in. after accept and agree, i only have a massage that says "oops.. something must have gone wrong.. please try again"

Andika Pratama

Cannot remove the apps Cannot register. No use. Please make improvement. I want to uninstall this apps.

Evan Lojohn

Its getting worst.. An app is update 4 better serve..but this is suck..i can't even settle my sign in bcoz of the password...? Better use the old one n i'll give 5 star..

Soung Hin Yong

Terrible... Those booking not under my account but linked with my bigshot number will not present in my AirAsia app booking.. Please improve it otherwise turn back to old app

Shefan Sheikh

Just a waste No INR currency option. Are you kidding us. Please work on improving customer experience.

Shravan Reddy

Very bad app Its not at all user friendly..i have tried to sign up many times but i am never able to put my password..hate it

Bob Fazril

No place to input booking number How do I put my bloody booking number if there is no place to put it in?! Older version is a lot better. Plus you can check in eventhough u r not the 1 who bought the ticket. Uninstalling now

Zfies PhD

Crash, crash & crash Always crash. Useless apps. Uninstalled immediately!!

Louie Neil Salmorin

Slow! I just updated this app because it says i cannot use the older version. But thise updated app it takes forever to load search results!

Kavin Krisnasamy

Boarding pass I can't retrieve my e-boarding pass using my device, but logging in with another device i can get it

Jenny Huong

Not working Older version was working fine, but not the new one. I get 'Login Error' everytime I login, and cannot proceed with any activity in the app. Basically it's an useless app.

Muhammad Ashraff Bin Zulkarnain

Loading too long to respond Hi..i glad this app have make much improvement but this thing getting long to takes so long time loading when i want to search flight..huhu..please fix it..

Kiew Seng Boon

Easy and convenient Faster loading times with latest updates.

Sergei Shvetsov

Thoroughly useless Can't check-in using mobile app, unless booking was made using the same AirAsia account. This means you can't check-in if flight is booked: without logging in, via agent, by someone in your party. Stupid!

Choon Kee Wong

Logon session error Keep showing this error message..tried re-login but still the same...please fix

jenn T

Flight destination needs to be updated Unable to book the newly introduced flight from KUL to Auckland. Auckland is not updated in the destination list. Please update soon.

Cephas Petros

Still... Can't key in my birthday properly.

Anil Pukhrambam

Not all routes are available in app. Why??? And also can't manage my booking. It is giving some error.

grayc barcelona

Not useful at all My email has been verified but I still can't login. I can't book return flights.

Grace Edwards

Unable to deactivate I wanted to uninstall the application but I can't. It was stated that my account needs to be deactivated but when I opened the Play Store and choose "deactivate", Nothing happned. May I know how to deactivate the application?

Gemini Loh

Not responding in Samsung Note 3 I canot view boading pass & manage booking page. Kindly fix. So inconvenient!

Yeyong Muji

Wasting my time. Danger! This is useless at best but dangerous at worst as it changes dates and even airports without warning!

Liong Tirta Wijaya Adi Putra

So many errors I can't change my origin flight place, can't change currency to rupiah and I don't know why my origin place always set from KL. I am Indonesian. Thanks

villarica manuel

search for flights and big points issue If i enter MNL as the origin, it won't let me search for ANY flights. Also, I've been travelling with AirAsia since then, why I still have to register big points? PLEASE FIX.

Jamie Anne Del Mundo

Error Error Error It crashes a lot. I was only able to book flights during wee hours.

Sky Lee

Improper navigation! I chosen SIN to KUL at the beginning. After I pressed back, it changed to KUL to SIN. It caused easily to book a wrong ticket!

Ann Sweet

Samsung note 3 It's easier but,when I key in the date of birth for guests 2, the month selection not working not showing Nov. even you press to Dec it still back to May.

Imran Dole

NZ destinations don't populate When entering a destination from Auckland nothing pops up. So this app essentially cannot be used for travel from New Zealand.

sanasam mangang

Cities not updated IMPHAL (IMF) city in India is not updated in destinations. Indian currency INR also not updated in app, so we're unable to book through app.

angel agustina

Very useful Just one touch of your finger you can easily book flight, find your perfect hotel to stay, manage your booking, and simple mobile check in. Very recommended.

kausmo tumynski

this app sucks!!!! Had to re register 3 times before it finally took my info. I tried booking a flight another half dozen times and kept getting "internal server error" there is also no email or phone support on the app at all!!!

Sri Lestari

Make your application more easy ?. Dont always crash . Dont always sign up or login. please...?

Edsel Loquillano

Cant I already registered two accounts but both said that its an invalid account. I did confirm it to my email. Stupid app

Ron Organisa

STUCK AT THE MAIN PAGE I'm always stuck at the main page. I've tried to install the app 3 times and I'm not getting any success. I'm giving up now.

Shalu8 Lini

Why Why i cannot sign up???put fon number always error....pls let me explain how to sign up....

Dave Barker

Crashes constantly The last update ruined what was a great app. Now on the rare occasions it does connect it crashes before you can search for flights or book

Daniel Tiamzon

Bad searching capabilities. Needs to get back to search menu to search for dates that are a week or a month apart

sarita tennakoon

Cannot find Auckland on the list although the sector has been opened.

sasiwan thanma

It's OK but can not show the barcode for check in after update

Janisha Widowati

Pretty Good It surely getting better

Andy Febrico Bintoro

easier to used than your website

afiz komo

So much bug I cant checkin my flight number when i sign in to my account, it only can checkin when im sign out, then i cant see my booking passes and barcode.. please fix the bug... it cant even integrated my email to see my booking passes and barcode.. so sad..

hafidz zuhdi

No column for ID / DOB. Pls fixed it up There are no column for DOB or ID to be filled. Already booked the ticket. Few days later check website, noticed that the information is automatically filled up with 10/07/2010. And no way to modify it. Need to speed unvalue added time to sent the notification or complaint to airasia using eform. Im rated ur apps less than 1 star. Also lot of errors. Pls do update and improve ur apps system.

Andrew Daud Hutahaean

App bad. Service is also bad App is bad my schedules dont appear. And also i always have a problem with the service. Airasia often cancel my flight, reschedule and dont care the impact for us their customer. Everybody can fly more cheap at beginning and so expensive at the end cause you have to cancel your hotel, or buy the new one or flight to another city etc. Cause your schedule is changed so close to your schedule.. And they dont care about your feedback.

See Neng Lim

Lots of bugs! Not in-synced with server's "Manage My Bookings"! Checked in both departure and returning flights, ONLY 1 Boarding Pass received. Unable to manually retrieve reservations via Booking Number. Some of my flights reservations are not shown in "Manage My Booking".

Joyce ong

Sth really wrong!!!! The price from KUL to Busan cost up to MYR 40k!!!!! And can't uninstall this app from my hp, what happen???

Nathan May

Slowly getting better Slowly getting better but still very slow and glitchy. Love the ability to ad flight to s planner.


This app has a bug Every time i press "next" the loading icon appears, but then nothing happenes. Only if i disconnect-connect my internt for every page, the loading of the next page works. (Samsung tab4)

Elango N

Have ops in India. But not supported in own app! Showing my location as KL instead of Pune, India ? Also no ccy for India ?

Andi Dyca

Error Cannot sign in, application error! Please repair! Thanks...

saritha jhade

Awesome Really Nice?.... Makes our work very easy & It is a very helpful app??

Colin Mills

Buggy, cost me money Booked a flight through this app, received an error message half way but thought nothing of it. Made the booking and the details were all wrong. Informed air Asia right away but they took no responsibility despite me reproducing the error and sending screen shots. The app is terrible. AA's customer service is even worse

PuBiCticon Kiapz Kiapz

SSO API error Cannot login. Error. Even trying to register an account on the app gives address error. Had to register online via web for an account.

Aryph Edzan

Bigshot I sign up bigshot membership. Theb I bought ticket a few time.. but I didnt get any bigshot point. When I checked it. It said. Not available. Do something!

Ijlal Naim

Stupid and useless apss! I cannot proceed to payment and the only thing the apps say its opps something is wrong try again later and ive been trying for days still the same thing happen what a joke!

Laqueisha Bowen

DO NOT INSTALL, CANNOT UNINSTALL ive tried everything to get this stupid app off my phone. Cant get it off.... do not install it. I have a samsun galaxy s6.

Kranti Kumar Jamula

App doesn't work It doesn't allow the password nor it is allowing to deactivate. Can someone respond how to make use of this app

Nasi Pulut

Can't login?? Title says it all.. Wadafuk.. Mas got better apps la wehh

Selva Kumar

When I update new version,always get error and internal server error show on my hp....

Ooi Kean Beng

Connection error. Successful download. But unable to open, its alway shows connection error. Please fix the error.

Aleaf Aliff

Keeps Crashing I had to book flights thru AirAsia's web. This app needs fixing. Keep crashing everytime i try to book my fligt

Kurt Baetscher

Many times just not usable I'm and old Software Devel too. If i would write Software in such a bad quality, i would quit my Job...

Annabelle Tam

Useless app For those who uninstall it 1.go to sitting 2.Security 3.device administrator 4. Untick AirAsia

Sambhav dutt

Doesn't work Doesn't connect to the internet. Just keeps buffering.

charlie p

Would not even give it 1 star. The most user unfriendly app I had on my phone makes booking a flight a miserable stress inducing nightmare. Won't bring forward your pre-logged cc details, rejects attempts to pay in uk pounds making you manually re-enter all your card details again. Be prepared for an ordeal as onerous and soul destroying as that of Sisyphus.

Suphachai Neng

No flight info and big point Why i use it but no info as on AirAsia website?

sagar shrestha

Alway connection error and problem of log in First when I created account cannot success alway something something mistake and second when I update new version and try to open alway connection error try again like that so please fix that probelm for your customer

Nikman H. Djauhari

No IDR No Indonesian Rupiah in this app currencies??? Bad app for an airline that has many destinations in Indonesia.

Ken Siat

LOL at the frequent crashes how can we book flights when your app keeps on crashing? lol uninstalling this worthless app


Weak, pretty useless really All I wanted to do was check a friend's flight was on time. Despite me having the flight number I had to tell it where the flight is from and where landing, AND the flight number, and then it just confirmed.. The wrong time. No mention that it was going to be 30 minutes late. What's the point of this?

natty poo

Crashes constantly! The app crashes and stops very often. When traveling in Asia I don't have the Internet on my phone and without it I can't access my boarding passes as log in is possible only with WiFi. It's better to self check in at the airport and don't bother with the app.

Chwee Hoon Khoo

Bad Try many times still can't get through to search flights available

varun vagish

Crash in marshmallow I've just upgraded my Lenovo K3 Note to Marshmallow. Since then the application is crashing just after opening it.

Ben Leong


Deborah Sian

Sports Equipment Option Where the hell is the Sports Equipment option?? Please develop your app accordingly and to serve your customer's convenience! And yes, I did sign up and booked many many tickets as I am a frequent traveller using my BIG ID but my points are never there??? And it's has been zero since I first booked tickets using BIG id?? Your company is a fraud and a leech.


Bug Been using this app for a while, no problem. but recently after check in, there is no e-boarding pass generated. I have to re-print my boarding pass at the airport. Pls fix this

jam monsale

Emergency contact number I am booking a flight on the part that I need to enter emergency contact number but it wont accept any format for mobile number... weird because for my own contact number everything seems ok... what should I do?? Help!


Too bad app. Needs a lot of upgrades. Too many buys to be listed out here. Hope the management will do something to over come all of those, soon.

Arup Mahanta

No Indian currency option AirAsia is operating in India.but there's no INR option in Currency..I also can't see my Big points though I have travelled more then dozen times with AirAsia.. Really sad..

Osamah Shaiban

Really Hate it it doesn't allow me to sign in my account and say wrong password,,,, also can't buy tickets for more than 9 person's

Hanner Edwards

Cant sign in. I created an account because i have booked a flight with airasia, it wont let me sign in with my BIG SHOT ID, saying its not a valid email address, when i try to sign in with my email (changing my password to make sure that i do have an account) it says that my password has to be a certain length with capital letters and numbers as if i was creating an account. Please fix this as i would like to see the status of my flight and to print and check in. Poorly made app.

Kayleen Kuykendall

Good Would be better if I could book last minute flights on the go. If there are only a few seats left on a flight that is a few hours away, I want to make sure I have a ticket before going to the airport

Law Chieh Yoong

worst I've downloaded this apps for my AA flight...when i'm trying to uninstall it,it can't!!'s taking my phone memory...

Jason Lim

Fair It takes awhile to load the page once 'manage my booking' is selected at the home page. It would be great if the app could save and backup the boarding passes into the system/cloud after check-ins as the boarding passes disappear when one formats the mobile device.

Apao Kilong

Annoying Worst ever app I came across. This will downgrade your brand value. Please improve it.

Michael Brown

Useless I'm from New Zealand and Air Asia departs from auckland however this app doesn't include auckland airport.

Mohd Fahmi Sulaiman

Crash all the time Now i am unable to open this apps. Not once it can start without crash. Help!!

Chua Aveling

Direct debit issue Just now I used app to book a flight, when i pay through direct debit from bank, realised only can choose CIMB click, no other bank can choose, can you fix this issue? Besides the CIMB, can have more option to choose? Such as Maybank, Public Bank, RHB etc....

Yogendra Rampuria

Good app Very convenient app.please change you notification icon. It makes me think that my phone has gone in airplane mode. Please check.

Allen Ee

Why Can't I See The Big Points? How come the big points is stated as N/A?

Arushi Bansal

Sign Up fields Not accepting password after unlimited attempts with correct criteria being used....Clumsy sign up criteria...App too slow on 3G data also...

Arnold Rodrigues

Cheapest Fares Excellent fares, but does not show Indian currency in app.

Srinivas MND

Useless app for Indians Dear Airasia... you still need to learn from ur competitors. I wasted lot of time on this app just to register.

hedgie wild

Love the previous one better I would give the apps 5 star but due to there is no way i can pay via maybank 2 u like the previous version,i give it a 3 star...hope u would add maybank 2 u in rather than only cimb click...

Joanna Amor Dianco

BirthDate dropdown issue When I am checking in for flight, i understand that i have to enter my birthdate. By default, it goes to current date.This is ok if your app allow us to navigate the option by years, not by month as I have to click multiple times, (28yrs x 12mo.) just to reach months in 1988(my birth year). If you accidentally hit cancel, it is not caching your last option of birthdate, therefore clicking again back to months of your year of birth. Not user friendly. Modify the option to enter date manually(no more space)


Unable to book both onward n return journey together. It's always showing 'I am travelling one way '. This happens for the last update

Register Marriage Chennai

Destination marriage Many people from Malaysia come down to Chennai through Airadia flights for legal marriage registration and to get marriage certificate in Chennai.

mong na Boon

So so Not all places are available in the app, like Auckland and some other places. Not really convenient to use

Wencerles Howdie

Unable to receive passes I checked in the booking ticket but then i didnt receive the pass. It's blank. Is it a bug or what?

Neha Sharma

Worst app No more needed... U cannot login at all

joseph chang

thanks for air asia go any where also easy

Margie Laguilles

Nice...:) Good trip love it

Sajain Geevar

Forces updates I opened the app when I needed a booking urgently and it asked me to update before doing anything. Useless!

Tyrone Chen

Crash on Sony Xperia everytime using it. It crash everytime I use it to search flight and so on, never succesfully search any flight, no matter on xperia Z3, Z3+ or Z5 premium. No improvement shows even after the crash report sent together with log attached.

rapidz rey

bad apps i waste a lot of time to register with 2 email and i cant log in after i sign up... delete the apps from playstore please. it didnt help at all and useless

Roy Petrus Ngau

No e boarding pass After i checked in. No e boarding pass provided. Wasting time to reprint. Thats the point of e boarding pass. To increase convinient and less hassle.

Sourav Dey

Basic app Not displaying current offer and promotions for AirAsia.

Thanigaivel Ravivarman

No INR payment option There is no option to pay the fares in INR.

st Forz

Why cant print broading pass and baggage pass using this app?

To Fight A Lion

Edited: now it's already back to normal. Thanks.

Ila Razak

No boarding pass after update it a new version..pls fix it..


Comments fm India 1star for those comments fm users.

Roy Ho

Useful but still need to improve I used the app to checked in. Was very happy when travelling from Singapore to Thailand. The e ticket is fantastic. But when travelling back, unable to find the e boarding pass. Unable to resend, I need to queue again...

Daniil Lantukhov

Slow Application is slow. Poor integration with web services is also suspected, as AirAsia kept spamming me with reminders to check in after I checked in with the application. Didn't happen with web check in.

Iela Arezie

Annoying I already check in but at the boarding pass slot,its not shownup....i need the barcode to print it at the airport!! Its really annoyed me when i need to open my gmail to find the barcode...


Crashes & Big Point issue Whenever I want to change my picture, it crashes. Also on my flight booking, I don't get the Big Points. Please fix this kind of issues.

Jason Cantwell

Ok Not the,same before mas lot easier to book and value on a par now. Awful typical aa no response to users

Tennie Chrisantiana

Slow and buggy New update and still no option to retrieve eBoarding Pass.. Apps still slow and buggy.. Where's the improvement, guys?

Allan Tj

Payment options Please add more payment options. If you could add Maybank direct debit and fpx like you have on the website, that'd be great.

Unstable and buggy app, full of problems Keeps crashing, keeps giving problems when booking is managed or you try to check in. It makes more sense to use web page.

hafizi hashim

Huge improvement Simple, effective and friendly apps

Mike Pender

Intrusive Unwanted and annoying unblockable Ads via 'Notifications'.

steve ooi

Can't uninistall !!!!! Don't install this app !!!! Once installed it can't uninistall it !!!!! Suck !!!!!

Yantie Hoedy

Enjoy the fly with AirAsia I'm really satisfy with AirAsia services, hope I always have news promo flight

Jocky Foo

How do i cancel my booking and refund the money?


loved it

John Holt

Fails to sync Today I booked 5 flights around Asia and none have shown up in the app. Plus all the itineraries have been emailed to me with the Emergency contact details as the passenger but the website has the correct name, so I'm waiting for Air Asia to confirm the passengers name. The app is a waste of time, you might as well just use the website.

Gedak Taipodia

what a joke.. i booked airasia flight ticket , done payment through sbi internet banking. balance deducted from account...then link got error. i did not got pnr no. and any confirmation?? and customer care is not picking phone? where the hell my money gone? airasia yout app is worst then all app. fix it soon. and contact me soon.

Artur Frycze

Bad application, bad airline, terrible service App doesn't show boarding passes for flights you checked out already on website. I received PDF boarding pass and some 2d barcode. Also to be safe I printed received PDF. AirAsia however didn't accept any of those. They asked me to print it again, 1 person per page. Wasted a lot of time on airport, and even more time trying to squeeze a boarding pass out of this app.

Elz Gabb

Its very unbelieveble I already sign up many times to get big shot ID. But everytime want to login, its keep saying a fool notification. Ex ( you must write down password using 8-15 character and more like that). Please fix that ASAP.

Not user friendly I have booked flights using the new application but i prefer the old one. I could not even find the previous payment centers and dragonpay. But i am sure i will get use to it. Just wanna know how to pay aside from credit cards.

Franz Madiano

Can't Register! Hi Airasia, I can't finish registration due to "Invalid Address" , it points to the state/province. I selected Metro Manila because I'm from Metro Manila. But why does it tell me that it is an invalid address? Please make your app reliable.

Alison Teh

Scary app My booked flights failed to show up under Manage Booking. This is not funny when you want a have a quick glance over your own flight bookings. Use the website and trust your itinerary!

Keith Foo

Notification hell App developers conveniently forgot to allow users to turn off notifications from inside the app. I'm getting multiple promo notifications at weird hours. Fortunately, notifications can still be disabled via the phones "app" settings.

New upgrade doesn't send email boarding pass or sms link, generally crashes before the process completes. This defeats the purpose of the tool if i have to go to the counter at the airport and even though I am showing as checked in i cant see/print anything.

Big Shot Failed I try so many times to do a big shot id. Keep repeating same stupid procedure. But still i cant get a big shot id. Airasia fix this stupid problen

N.bhanuteja reddy

Unable to login I've tried logging on my account but it's keep saying invalid email address or invalid password... If you can please fix it asap I'll be happy and then I can give you 5* please try to help me

Anthony Miksirakul

bad experience don't book on the app. it has a habit of changing dates or destinations after you confirm. after booking you'll get slugged a with penalty fees to change it again to the correct booking.

Ellie Bong

Hopefully this new app works better than the old one.. check-in but unable to retrieve Barcode, unnecessary updates GAVE UP & ONLY 1/2 WORKS

Halfey Halphstein

Terrible I installed this on all my devices but somehow it fails me every time. On one phone it just won't load, showing only the splash screen with rotating circle forever. On every other device the boarding pass never show up at all, forcing me to print them (wasting paper and killing the planet at the same time). I wonder when did this app stopped doing what it was supposed to do. Was it because of the latest update?

LysoMaru KudinBerg

no maybank2u direct debit there's a choice for maybank direct debit on the desktop version for flight payment.. but not on the app. Generally too inconvenient. Ironically supposed to be convenient.

syadhir khafi

always need to download why always need to download and need to update?when i used this apps,alway keep me download and update. if i want to book a ticket,its need me to download to the latest version eventhough i ve do it for many times.fix the bug...then i ll give 5star...

sreejith r

worst app for best airways doesnt accept bigshot id or email....cannot book as guest user as it crashes every time you try to book......worst app

Annie Kok

Beautiful App Layout, BUT... The app's layout is beautiful but I think they need to spend more time to fix the error in the app. It would always shows me a blank page when I click on "boarding passes" & almost every time, it will hangs when I on the apps & will have to wait for a good few minutes before it allows me to click on anything else. Pls fix this soon as many people depends on apps to book flight instead of websites nowadays :(

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