Download AFmobile apk 2.1.4 free for Android smartphone

5 May

Posted by American Fidelity Assurance Company in Finance | May 5, 2016 | 177 Comments

Apk file size: 4.0 MB

Access your American Fidelity Flexible Spending Account (FSA), insurance benefits, and enrollment information right from your iPhone or iPad with AFmobile™. AFmobile™ allows you to submit claims, monitor your account, check claim status, prepare for your upcoming enrollment, and more!

Features Include:
• Send reimbursement and insurance benefit claims
• Submit Health FSA Card documentation
• Follow claim status
• Check account balance
• Review claim and deposit history
• Manage your profile information
• Calculate pre-tax savings
• Figure out how much to contribute to your Health FSA
• Learn about benefit options available to you
(Please note Health Savings Account claims are not eligible to be processed via AFmobile™.)

There is no charge for AFmobile™ from American Fidelity. Message and data rates may apply. Your account balance may not reflect recent pending Flex Card transactions.

For support with AFmobile™ or to submit a question, please email us at [email protected] or visit us at

American Fidelity Assurance Company
9000 Cameron Parkway
Oklahoma City, OK 73114-3701

All access to and use of this app is subject to the American Fidelity Assurance Company Privacy Policy and Terms of Use.

Whats new

    We've added a new way for you to send us feedback!

American Fidelity Assurance Company part of our Finance and have average installs from 10000 to 50000. Last Update May 5, 2016. Google play rating is 89.5972. Current verison is 2.1.4. Actual size 4.0 MB.

Download afmobile.apk 4.0 MB


Jenni Christensen

So so The first time I used it to file a claim, it worked great. The next five times I tried, I either couldn't login or I'd get an error message that logged me out when I tried to file a claim. After waiting a couple of weeks, it worked again...

Min Cheung

2nd time worked! Had to log in again after entering all the information. Second time worked fine. Will try with this app next time though.

Shauna Ward

Not a helpful app The login screen keeps looping. I login, go to a seperate part of the app and it asks for login information. Or, if I get through login, it gives me an error page.

Wadona Henson

Much Faster I love this process. Super simple and easy to use if one can follow directions.

Tonta McCoy

Easy to use I was so excited to not have to mail, email, or fax a receipt!

Karen Hale

Simple and quick to file claim! It is so simple & quick to submit my claims with my Droid mini smart phone. The turn around on claims is between 3-4 working days with direct deposit connected to my account. THE ONLY THING I DISLIKE ABOUT THIS APP IS THAT EVERY TIME I SUBMIT A CLAIM I HAVE TO RATE THE APP. IF THIS IS NOT CHANGE BEFORE I SUBMIT MY NEXT CLAIM, I WILL DROP MY RATING TO 1 STAR!

Anthony Alberts

Simple and easy Use it to file dependant care. Very simple.

Noelle Nielsen

Seriously easy. I just love being able to upload claims within seconds of making medical and daycare payments. With this app I do not stress about getting my FSA money returned.

Claire Raft

Fast and easy Easy uploading picture of receipt for reimbursement. Only, not sure I filed claim correctly as I didn't use my debit card, but that was the only choice other than health fsa???

Tim Keasey

Makes filling claims very easy. Would give five stars of it saved login information.

Julie Mix

Easy to use. Simple instructions. Quick way to file claims.

Peg Meyers

So much easier than sending in receipts! Much better use of my time and energy!

Angelina Cabr

EASY I love being able to take a picture of my claims, don't like that it logs you out so often. Was logged out when asked to give a rating and I wasn't done with my business.

tricia tidwell

Best way to file FSA claims ever!

Julia Nordstrom

Works well So far it seems great.

MJ Martinez

Good It's an easier way to file claims but I do wish there would be an email telling me if I was denied or approved.

Jacqueline Underwood

When it works it's wonderful When the app works it's wonderful and when it doesn't it's frustrating.

Attallaka Williams

Filing claim Needs more prompts/ drop down menu to select a what type of policy/ form claim is for.

Deniece McQuillan

So easy to use! Fast!

Jeff Pursel

Love it So easy and quick to make claims and get reimbursed.

Jennifer Bauchrowitz

It is convenient as long as there are no glitches.

Brie Kapina

Great Love it... filing my claims was super easy

Guillermo Saavedra

Excellent Very good n easy to use.

Jennifer Maso.

Easy to use!

Alice Parker

Very simple to use!!

Harry Dillard

Awesome app

shawna morganflash

Fast and easy! Love the new app

Chandra Donahoe

I tried to register, was never sent a user ID or password, got sent to the next screen asking for my login information, tried to retrieve it only to be told my information doesn't match, and of course I can't get in contact with anybody.

Amanda Sullivan

Easy to use and very handy.

Thomas Ye

Sweet and simple

Gary Huett


Cindy Bell

Works fantastic. It's so easy to use and works every time. This makes my life so much easier. I have never had any problems and have been using it for a year.

Kristina Bogner

It would be great, but it is extremely slow and/or times out. It takes forever to submit claims! Please update app :-)

Rodney Fields

Issues It does have a looping issue. It logs in, and intermittently reverts back to log on while you're in the middle of something. Every time you click, it is slow getting to the next screen. Also, option to crop photos you take and/or import from Google Drive or other service would be awesome!

Valerie Akinwande

The app has a login loop This app does not work. When I login, it sends me back to the login screen. Then when I login again it sends me right back to the login screen again.

Kristi Hronek

Submission Easy, but does the dependent birthday stay set? Annoying to have to scroll back to am 10-year old's birthday.

Lesly Blosser

It freezes I hate this app! It works about every 5th time I log in. But now after the most recent update it doesn't work AT ALL! After taking a picture for a claim often times it will kick me out of the app and I'll have to start the claim all over again, some times having to try it multiple times before it goes through.

Stacy Endicott

Small change This is so much easier to file claims. I would like to get notifications when they need receipts. Love it!

Chris Wenger

AFMobile Old version worked every time,latest vesion crashes after taking photo.

David Clendening

App constantly requested feedback before moving on. Well here's your feedback. Would give 0 stars if available.

jen wolford

I get all the info in and get pic taken and then it stops working

jason whitacre

Easy to file a claim.

veronica howard

Af mobile is great It works wonderfully

Teri Marx

Flex Loved it

Laurie Lynch

Easy It was very easy and quick!

Jason Diller

Upgraded After deleting and being away for about four weeks I downloaded again and retried. Much better. May upgrade again after a few more tests. P.S. Don't ask people of they enjoyed filing a claim. No one enjoys filing claims. Ask if the app worked the way they expected or if they were pleased with the app.

Damicka Bates

Love it! I can log in quickly and upload my receipts right away! When you're a parent with lots of medical bills, this app will definitely free up the stress and hassle of faxing and mailing receipts.

sherine candido

After taking picture it goes back to the home screen and I have to start over. Better off uploading pictures. When it works, it is a fantastic app.

Jimmy Santa Maria

App doesn't work most of the time When I can get on, I take the picture for the reimbursement and then it takes me back to home screen to sign in again. And now, I sign in and it keeps loading and eventually takes me to the home screen and I have to start all over. I am very disappointed that it is so hard for me to be reimbursed with my own money.

Deonna Blalock

I love the ease of uploading photos from the app to receive my funds. It's simple and ease and gets fast results.

Jr Faletoi

Claims Very helpful for FSA. But I have multiple insurances and I have to go online for the other insurances. 5 stars if that gets fixed

Melody Brandman

It worked until the update and now it won't work at all! Grrrrrr?

Laurie Avey

So easy to use! Fill out a few pieces of information, take a photo, and submit. It's that simple.

Dennis Beckner

So easy to use I was reluctant to add another app on my phone but this app made the process of sending receipts so simple!

Ruth Nettelhorst

Much easier! I am hoping this will improve customer experience which has been seriously lacking via the website this past year!

David Warren

Link to supporting docs broken Had to use claims link. Seemed. nonintuitive. Hopefully went to right place. But once there worked pretty easily

Jamie Boyer

Thank you This app makes filing a claim so easy. Thank you for that!

Dominic Dorn

Filling a claim Filling a dependent care claim was easier than completing the paper form. I recommend using the app to any member.

Maddy Jackson

Great app for flex When I found out about this app, I jumped for joy! I don't have to use a fax machine anymore! This has made filing so easy.

Kim Kirkendall

Freezes up I like the concept if it worked. When uploading documents, the app freezes up or takes you back to the home screen. Always end up having to go through the website. Even uninstalled the app and reinstalled. This will be a great and easy app if that glitch gets fixed.

Cody Ostadsharif

New to app Seems to work great so far !

Kathy Olson

Easy and convenient No more going to the fax machine!

polly shafer

Good so far I downloaded the app after the website wouldn't work. Lol. So far the app is great and no problems with my Samsung galaxy s5

Liz Damron

Easy to file I uploaded pictures and then I was done!

Mark Korger

Sales Mgr Fast and easy! Thank you.

Jenae Tindell

So easy! I love being able to file my claims immediately from my phone. It is so fast and easy!

Aurelio Pegg

Liked it Just needs a comment section or resubmit button for responding to claim issues

Regina Zurbano

Straightforward Easy to use. Simple instructions. Quick and easy communication.

Angelina Cabr

EASY I love being able to take a picture of my claims, don't like that it logs you out so often. Was logged out when asked to give a rating and I wasn't done with my business. UPDATE: won't allow me to upload documents to make a claim. Had to use website since app wouldn't do anything.

Michael Smith

Great app Easy to use and fast as well.

Tara Gaston

App makes filing claims so easy!

Melissa Smith

So easy Quick, easy and simple. Convenient!

Stephanie Rowland

Much easier much easier than mailing in receipts, that's for sure!

Desiree Beilfuss

Love this app.

Shelliyah C

Great and Fast Wish there was a way to store info you use a lot for the same place or claim.

kim hatcher

Fast and easy This app is much better than the previous one. Keep up the good work.!

Julie Bennett

Easy to Use Loved being able to submit receipts electronically.

Erica Welch

I wish you could do multiple receipts for the same person...if different visits, etc

Shelley Rivers

So far, I love it! This really makes submitting a claim and checking my status so easy! Thanks, AFA!

Ron Huff

Easy! So much better and easier than faxing receipts.

Todd Nielsen

A bit tedious but it works

Laurie Helgeson

Easy this time! :-)

Cassandra Burdick

Easy to use

Jr Faletoi

Great app Very helpful!

Chad Alexander

Close Add names in the "Who is the claim for". Easier than the other ways.

Tracy Hart

Works great An easy way to communicate with AF. The pic portion works really well. Much faster and smoother than snail mail. I just wish they had left it so it would save your password for 30 days.

M Hayward

Great Love this app. So easy and quick

tiffany smith

Easy to use! I love that I can track all my stuff in one app.

James Brandon

App works great, but claim processing needs work. I'm able to submit my documents very easily, the problem I've been having is with my claims being processed properly. I've had to contact AFA twice regarding properly processing claims, both times they apologized and said there was an error. I'd give 5 Stars, but I'm wondering is the app is causing processing errors.

Jimmy Santa Maria

App doesn't work most of the time I sign in and it keeps loading and eventually takes me to the home screen and I have to start all over. With the new version I type in all my informations, add the picture, and it gives me an error code that it cannot be processed. I am very disappointed that it is so hard for me to be reimbursed with my own money.


Locks up Tried entering a date in a date field and the app locks up. Called customer service and was told that the app does not work on the galaxy s5. Blamed problem on Samsung.

Heather Minehart

Wish it saved care provider profiles I use the same profiles every month. It would be easier if the app let you save them.

Brent Long

Good app. Slow processing The app makes it easy and quick to submit claims, but time from claim to reimbursement is dismal at best. Processing needs to improve.

Kris Dodus

App is easy....processing of claim very slow!!! This app is quick and easy to use however, the time it takes for processing of my own funds is weak at best.

Corina Tunison

Easy to use I use it to file my daycare reimbursement, and it's easy, convenient, and quick to use.

Greg Joiner

Awesome sauce! The bee's knees, let me file paperwork claim with my phone camera, no forms, no mail, no stamp, no scanning with my computer!

James Manners

Easy to use for single receipts..I haven't tried it with multiple receipts yet.

Karen Bryant

App makes it easy to submit claims. Jury still out on processing.

Monica Garza

Super simple to use I should've downloaded this a long time ago! It's so simple to file a claim

Angelina Cabr

EASY I like being able to submit claims, but I have noticed a longer wait time than last year, before money would be deposited within 3 to 4 days. I don't like that you can't see the photo of an already submitted claim. Sometimes things are dated the same day and it would be nice to see what was submitted.

Trudy Greenway

Not sure. Everytime I have used this app before I still have to fax the document.

Lisa Ulstad

Easy to use Very convenient and the ease of use is wonderful!

Valerie Hegdal

Very easy I have to file claims for my flex account and this app makes it easier than it is online.

Sandra Thwing

Wow The ability to take a picture of my receipt and upload it from my phone is awesome!

W Lam

Updated Version Great improvement on GUI.

Ryan Lacson

SO much easier than mailing in receipts!

Marquetta Marshall

Easy to Use This was an easy process to submit my receipts.

CeCe Johnson

AFS Mobile Fast and convenient!

Allison Byrd

Great! So easy to use and quick response!

Karyn Cochran

So far, so good. Easy to use. I hope the photos are easy enough to read and accept, though.

Marilyn Chan

This makes things so easy. Perfect

Don Baughn

Good start! Fairly easy to use if you have common sense.

Mary Veach

Teacher Easy to use.

Vanessa Carr

Very easy to use.

Gin Terry

So easy!!!

Scott Baker

Sbaker Easy to use

Sheree Fortney

Easy to use!

Kelly Hawse

Easy and quick.

Caleb Ryman

Easy to use

Lien Zemog

Great app New app is a ton better!

Mike Ehinger

Good app Easy to use

Jr Faletoi

Great app Very helpful!

Melissa Kendall

Easy interaction

Katherine Scarfe

KS14 Very easy & a tip!! Very quick & easy to use! I don't have a fax machine anymore bc we got rid of our landlines, so I always had to do this at work on my breaks, hoping it would go through, sometimes having to leave before getting the confirmation or rejection. Being able to do this from my phone makes it so much easier and less likely that I will lose the receipts before I want to file them. Sometimes we have waited until we have a huge amount to turn in & then used the $ for vacation fun. Just a tip!!

Sarah Tatara

AFMobile I am super excited to have this as it makes it much easier to submit receipts when it's requested. I ran into a few glitches the first time I used it, but not enough to stop me from using it again.

David Spackman

So Convenient! I love this app. It makes a bothersome chore quick and easy.

Kacee Rachels

Very user friendly and simple. Takes a lot of stress out of a tedious process.

Christina Hoff

Easy to use It is great that I can take a picture of my receipt and upload for my flex spending!! I just wish it had a place that you could describe the expenditure when you upload. For example sometimes a copay gets picked for needing additional information and if you snap a picture of the receipt, it usually doesn't say copay on the receipt, it just shows the amount. If you had a space to write in a description it could save a phone call when the receipt is not enough.

D Nacita

Awesome App Gave it a four because it keeps asking me to rate it after each claim even though I've already rated it and given it 5 stars. So now I've changed it to 4 stars.

Karla Allen

I love all apps where I can take a picture and not have to fax.

Stacy Mitchell

Easier than mail! No need for stamps or envelopes! Just upload a photo!

Sally Cook

Getting easier It was a bit clunky at first, now it is much easier to file claims.

Alan Degener

Way better than mailing it in Super easy. Took less than 5 minutes to install app, access account, and file claims.

Mary Ellen Hodges

Teacher I have been an AFA client for years. I love this app. It makes submitting my claims so much faster and convenient!

Ashley Louk

Handy app Not perfect, but easy to use and actually works. No more faxing!

Andrea Montgomery

andrea File claims, very easy to process.

Sharon Galford

Super Easy to Use! Wish I'd downloaded this app sooner! So easy to use to manage my account and upload documents for claims.

Cathy Strachan

Very efficient! Always there to help. Quick claims, wonderful service!

April Azizi

User friendly If I can get it, anyone can.


Very convenient app Very necessary app. Picture upload is a little slow but it works as it should.

Anna Leone

Simple and Easy to Use Just snap a picture of your expense receipts and get your money faster by skipping all the snail mail correspondence.

Heather Smith

Glitchy Take the picture and it logs me out. Nearly every time.

Erin Lang

Quick & easy Alot easier than expected. Still learning to navigate app

stephanie travis

Easy to use This has been the easiest way to submit claims for reimbursement. I'm so glad they made the updates they did!

Jenna Hinkel

Grateful This app makes filing a claim so easy!

Brad Richards

AF has a driod App! Finally!

Shauna Ward

New app is great! Since the update have had no issues. Working great. Getting claims n is a breeze.

Marcel James

great fast easy and can save alot of time

Greg Harvie

Great So far it's great.

Carolyn Hopper

Very Easy! It was easy to make claims by entering information and taking pictures from my phone!

G Ivester

Works great! It's a nice quick and easy system to file a claim!

Jeremy Rogers

Much better than it use to be

Adine Morman

AF app So easy

liz mann

Am fidelity flex app Loved the photo part for receipts. Quick and easy!!

Judi Spitzer

So easy to use!

Lisa Tibbetts

Mobile app This is a great app. So nice to be able to file everything in real time!!

Stacy Shown

Fast and efficient! Love that I can just look up prescription claims or medical claims grab a screenshot and file my claim. Love love love this app!!!

Kristin McGlothen

Easy to use Would be nice to have an explanation section for receipts.

Danell Allen

.. It's easy.

Paula Owen

AF Mobile makes things easy

Keri Reed

Better than email or snail mail. My only issue is that changing the claim date is a pain. Otherwise easy and convenient!

Stefanie Preston

Like it but could be better I like that it's easy to send a copy of the reimbursement but would love to see either an option to add dependent data so you can just select the name and the DOB auto populates OR allow me to manually enter in the DOB so I don't have to scroll back 4years.

Tina Soules

Down loaded. Either freezes or will not let set it up to start with. And don't bother to call customer're just a name and number to them. This app sucks. American Fidelity just loss another customer. Won't be signing up for this again.

Alicia Kyllonen

Easy to use!!! This app makes it easy to start a claim, upload documents and receipts and I almost never have to call to speak to someone. Once the claim is started, and the files are uploaded from the app the claim is processed.

Danyel McDaniel

Great way to file claims instantly Love taking a pic and filing my flex spending now and not waiting till I can fax.

Shannon Bowles

Easy to use Like the easiness of this App to submit reciets for my FSA card. First few times wasn't sure I did it right. I have it down now.

Pat Barr

Improved Older versions of the app could stall during the claim filing process. The August 2016 update works well.

Beth Gillam

AF App Love being able to submit receipts through my phone and not having to worry about locating a fax machine!!

DeAnna Arnold

Afa android app Easy to use. Love that I can take a pic of documents instead of fax, scan, or mail.

Dustin Bennett

Rapid Claim Submission Very great and easy way to submit claims and verify information. Very improved over previous versions.

Art Rivera

Claims This app has worked for the few times that I have used it

Shen b

Easy and quick The app has been much improved and is easy to use from my phone.

Karen Maas

Quick and Easy This app makes monitoring and utilizing my account so easy!

Tina Green

So easy Answer a few quick questions and take a photo of your receipt...done!

Paula Weiss

Easy to use Easy to use, but not always able to click on boxes for information

Maria Koronkiewicz

Easy to use Convenient and easy to use. Much faster than using the website to file a claim.

David Ellingson

Perfect Makes filing claims so easy. The app is perfectly user friendly.

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