Download AFmobile apk 2.1.4 free for Android smartphone
Apk file size: 4.0 MB
Access your American Fidelity Flexible Spending Account (FSA), insurance benefits, and enrollment information right from your iPhone or iPad with AFmobile™. AFmobile™ allows you to submit claims, monitor your account, check claim status, prepare for your upcoming enrollment, and more!
• Send reimbursement and insurance benefit claims
• Submit Health FSA Card documentation
• Follow claim status
• Check account balance
• Review claim and deposit history
• Manage your profile information
• Calculate pre-tax savings
• Figure out how much to contribute to your Health FSA
• Learn about benefit options available to you
(Please note Health Savings Account claims are not eligible to be processed via AFmobile™.)
There is no charge for AFmobile™ from American Fidelity. Message and data rates may apply. Your account balance may not reflect recent pending Flex Card transactions.
For support with AFmobile™ or to submit a question, please email us at [email protected] or visit us at americanfidelity.com.
American Fidelity Assurance Company
9000 Cameron Parkway
Oklahoma City, OK 73114-3701
We've added a new way for you to send us feedback!
American Fidelity Assurance Company part of our Finance and have average installs from 10000 to 50000. Last Update May 5, 2016. Google play rating is 89.5972. Current verison is 2.1.4. Actual size 4.0 MB.
So so The first time I used it to file a claim, it worked great. The next five times I tried, I either couldn't login or I'd get an error message that logged me out when I tried to file a claim. After waiting a couple of weeks, it worked again...
2nd time worked! Had to log in again after entering all the information. Second time worked fine. Will try with this app next time though.
Not a helpful app The login screen keeps looping. I login, go to a seperate part of the app and it asks for login information. Or, if I get through login, it gives me an error page.
Much Faster I love this process. Super simple and easy to use if one can follow directions.
Easy to use I was so excited to not have to mail, email, or fax a receipt!
Simple and quick to file claim! It is so simple & quick to submit my claims with my Droid mini smart phone. The turn around on claims is between 3-4 working days with direct deposit connected to my account. THE ONLY THING I DISLIKE ABOUT THIS APP IS THAT EVERY TIME I SUBMIT A CLAIM I HAVE TO RATE THE APP. IF THIS IS NOT CHANGE BEFORE I SUBMIT MY NEXT CLAIM, I WILL DROP MY RATING TO 1 STAR!
Simple and easy Use it to file dependant care. Very simple.
Seriously easy. I just love being able to upload claims within seconds of making medical and daycare payments. With this app I do not stress about getting my FSA money returned.
Fast and easy Easy uploading picture of receipt for reimbursement. Only, not sure I filed claim correctly as I didn't use my debit card, but that was the only choice other than health fsa???
Makes filling claims very easy. Would give five stars of it saved login information.
Easy to use. Simple instructions. Quick way to file claims.
So much easier than sending in receipts! Much better use of my time and energy!
EASY I love being able to take a picture of my claims, don't like that it logs you out so often. Was logged out when asked to give a rating and I wasn't done with my business.
Best way to file FSA claims ever!
Works well So far it seems great.
Good It's an easier way to file claims but I do wish there would be an email telling me if I was denied or approved.
When it works it's wonderful When the app works it's wonderful and when it doesn't it's frustrating.
Filing claim Needs more prompts/ drop down menu to select a what type of policy/ form claim is for.
So easy to use! Fast!
Love it So easy and quick to make claims and get reimbursed.
It is convenient as long as there are no glitches.
Great Love it... filing my claims was super easy
Excellent Very good n easy to use.
Easy to use!
Very simple to use!!
Fast and easy! Love the new app
I tried to register, was never sent a user ID or password, got sent to the next screen asking for my login information, tried to retrieve it only to be told my information doesn't match, and of course I can't get in contact with anybody.
Easy to use and very handy.
Sweet and simple
Works fantastic. It's so easy to use and works every time. This makes my life so much easier. I have never had any problems and have been using it for a year.
It would be great, but it is extremely slow and/or times out. It takes forever to submit claims! Please update app :-)
Issues It does have a looping issue. It logs in, and intermittently reverts back to log on while you're in the middle of something. Every time you click, it is slow getting to the next screen. Also, option to crop photos you take and/or import from Google Drive or other service would be awesome!
The app has a login loop This app does not work. When I login, it sends me back to the login screen. Then when I login again it sends me right back to the login screen again.
Submission Easy, but does the dependent birthday stay set? Annoying to have to scroll back to am 10-year old's birthday.
It freezes I hate this app! It works about every 5th time I log in. But now after the most recent update it doesn't work AT ALL! After taking a picture for a claim often times it will kick me out of the app and I'll have to start the claim all over again, some times having to try it multiple times before it goes through.
Small change This is so much easier to file claims. I would like to get notifications when they need receipts. Love it!
AFMobile Old version worked every time,latest vesion crashes after taking photo.
App constantly requested feedback before moving on. Well here's your feedback. Would give 0 stars if available.
I get all the info in and get pic taken and then it stops working
Easy to file a claim.
Af mobile is great It works wonderfully
Flex Loved it
Easy It was very easy and quick!
Upgraded After deleting and being away for about four weeks I downloaded again and retried. Much better. May upgrade again after a few more tests. P.S. Don't ask people of they enjoyed filing a claim. No one enjoys filing claims. Ask if the app worked the way they expected or if they were pleased with the app.
Love it! I can log in quickly and upload my receipts right away! When you're a parent with lots of medical bills, this app will definitely free up the stress and hassle of faxing and mailing receipts.
After taking picture it goes back to the home screen and I have to start over. Better off uploading pictures. When it works, it is a fantastic app.
App doesn't work most of the time When I can get on, I take the picture for the reimbursement and then it takes me back to home screen to sign in again. And now, I sign in and it keeps loading and eventually takes me to the home screen and I have to start all over. I am very disappointed that it is so hard for me to be reimbursed with my own money.
I love the ease of uploading photos from the app to receive my funds. It's simple and ease and gets fast results.
Claims Very helpful for FSA. But I have multiple insurances and I have to go online for the other insurances. 5 stars if that gets fixed
It worked until the update and now it won't work at all! Grrrrrr?
So easy to use! Fill out a few pieces of information, take a photo, and submit. It's that simple.
So easy to use I was reluctant to add another app on my phone but this app made the process of sending receipts so simple!
Much easier! I am hoping this will improve customer experience which has been seriously lacking via the website this past year!
Link to supporting docs broken Had to use claims link. Seemed. nonintuitive. Hopefully went to right place. But once there worked pretty easily
Thank you This app makes filing a claim so easy. Thank you for that!
Filling a claim Filling a dependent care claim was easier than completing the paper form. I recommend using the app to any member.
Great app for flex When I found out about this app, I jumped for joy! I don't have to use a fax machine anymore! This has made filing so easy.
Freezes up I like the concept if it worked. When uploading documents, the app freezes up or takes you back to the home screen. Always end up having to go through the website. Even uninstalled the app and reinstalled. This will be a great and easy app if that glitch gets fixed.
New to app Seems to work great so far !
Easy and convenient No more going to the fax machine!
Good so far I downloaded the app after the website wouldn't work. Lol. So far the app is great and no problems with my Samsung galaxy s5
Easy to file I uploaded pictures and then I was done!
Sales Mgr Fast and easy! Thank you.
So easy! I love being able to file my claims immediately from my phone. It is so fast and easy!
Liked it Just needs a comment section or resubmit button for responding to claim issues
Straightforward Easy to use. Simple instructions. Quick and easy communication.
EASY I love being able to take a picture of my claims, don't like that it logs you out so often. Was logged out when asked to give a rating and I wasn't done with my business. UPDATE: won't allow me to upload documents to make a claim. Had to use website since app wouldn't do anything.
Great app Easy to use and fast as well.
App makes filing claims so easy!
So easy Quick, easy and simple. Convenient!
Much easier much easier than mailing in receipts, that's for sure!
Love this app.
Great and Fast Wish there was a way to store info you use a lot for the same place or claim.
Fast and easy This app is much better than the previous one. Keep up the good work.!
Easy to Use Loved being able to submit receipts electronically.
I wish you could do multiple receipts for the same person...if different visits, etc
So far, I love it! This really makes submitting a claim and checking my status so easy! Thanks, AFA!
Easy! So much better and easier than faxing receipts.
A bit tedious but it works
Easy this time! :-)
Easy to use
Close Add names in the "Who is the claim for". Easier than the other ways.
Works great An easy way to communicate with AF. The pic portion works really well. Much faster and smoother than snail mail. I just wish they had left it so it would save your password for 30 days.
Great Love this app. So easy and quick
Easy to use! I love that I can track all my stuff in one app.
App works great, but claim processing needs work. I'm able to submit my documents very easily, the problem I've been having is with my claims being processed properly. I've had to contact AFA twice regarding properly processing claims, both times they apologized and said there was an error. I'd give 5 Stars, but I'm wondering is the app is causing processing errors.
App doesn't work most of the time I sign in and it keeps loading and eventually takes me to the home screen and I have to start all over. With the new version I type in all my informations, add the picture, and it gives me an error code that it cannot be processed. I am very disappointed that it is so hard for me to be reimbursed with my own money.
Locks up Tried entering a date in a date field and the app locks up. Called customer service and was told that the app does not work on the galaxy s5. Blamed problem on Samsung.
Wish it saved care provider profiles I use the same profiles every month. It would be easier if the app let you save them.
Good app. Slow processing The app makes it easy and quick to submit claims, but time from claim to reimbursement is dismal at best. Processing needs to improve.
App is easy....processing of claim very slow!!! This app is quick and easy to use however, the time it takes for processing of my own funds is weak at best.
Easy to use I use it to file my daycare reimbursement, and it's easy, convenient, and quick to use.
Awesome sauce! The bee's knees, let me file paperwork claim with my phone camera, no forms, no mail, no stamp, no scanning with my computer!
Easy to use for single receipts..I haven't tried it with multiple receipts yet.
App makes it easy to submit claims. Jury still out on processing.
Super simple to use I should've downloaded this a long time ago! It's so simple to file a claim
EASY I like being able to submit claims, but I have noticed a longer wait time than last year, before money would be deposited within 3 to 4 days. I don't like that you can't see the photo of an already submitted claim. Sometimes things are dated the same day and it would be nice to see what was submitted.
Not sure. Everytime I have used this app before I still have to fax the document.
Easy to use Very convenient and the ease of use is wonderful!
Very easy I have to file claims for my flex account and this app makes it easier than it is online.
Wow The ability to take a picture of my receipt and upload it from my phone is awesome!
Updated Version Great improvement on GUI.
SO much easier than mailing in receipts!
Easy to Use This was an easy process to submit my receipts.
AFS Mobile Fast and convenient!
Great! So easy to use and quick response!
So far, so good. Easy to use. I hope the photos are easy enough to read and accept, though.
This makes things so easy. Perfect
Good start! Fairly easy to use if you have common sense.
Teacher Easy to use.
Very easy to use.
Sbaker Easy to use
Easy to use!
Easy and quick.
Easy to use
Great app New app is a ton better!
Good app Easy to use
KS14 Very easy & a tip!! Very quick & easy to use! I don't have a fax machine anymore bc we got rid of our landlines, so I always had to do this at work on my breaks, hoping it would go through, sometimes having to leave before getting the confirmation or rejection. Being able to do this from my phone makes it so much easier and less likely that I will lose the receipts before I want to file them. Sometimes we have waited until we have a huge amount to turn in & then used the $ for vacation fun. Just a tip!!
AFMobile I am super excited to have this as it makes it much easier to submit receipts when it's requested. I ran into a few glitches the first time I used it, but not enough to stop me from using it again.
So Convenient! I love this app. It makes a bothersome chore quick and easy.
Very user friendly and simple. Takes a lot of stress out of a tedious process.
Easy to use It is great that I can take a picture of my receipt and upload for my flex spending!! I just wish it had a place that you could describe the expenditure when you upload. For example sometimes a copay gets picked for needing additional information and if you snap a picture of the receipt, it usually doesn't say copay on the receipt, it just shows the amount. If you had a space to write in a description it could save a phone call when the receipt is not enough.
Awesome App Gave it a four because it keeps asking me to rate it after each claim even though I've already rated it and given it 5 stars. So now I've changed it to 4 stars.
I love all apps where I can take a picture and not have to fax.
Easier than mail! No need for stamps or envelopes! Just upload a photo!
Getting easier It was a bit clunky at first, now it is much easier to file claims.
Way better than mailing it in Super easy. Took less than 5 minutes to install app, access account, and file claims.
Teacher I have been an AFA client for years. I love this app. It makes submitting my claims so much faster and convenient!
Handy app Not perfect, but easy to use and actually works. No more faxing!
andrea File claims, very easy to process.
Super Easy to Use! Wish I'd downloaded this app sooner! So easy to use to manage my account and upload documents for claims.
Very efficient! Always there to help. Quick claims, wonderful service!
User friendly If I can get it, anyone can.
Very convenient app Very necessary app. Picture upload is a little slow but it works as it should.
Simple and Easy to Use Just snap a picture of your expense receipts and get your money faster by skipping all the snail mail correspondence.
Glitchy Take the picture and it logs me out. Nearly every time.
Quick & easy Alot easier than expected. Still learning to navigate app
Easy to use This has been the easiest way to submit claims for reimbursement. I'm so glad they made the updates they did!
Grateful This app makes filing a claim so easy!
AF has a driod App! Finally!
New app is great! Since the update have had no issues. Working great. Getting claims n is a breeze.
great fast easy and can save alot of time
Great So far it's great.
Very Easy! It was easy to make claims by entering information and taking pictures from my phone!
Works great! It's a nice quick and easy system to file a claim!
Much better than it use to be
AF app So easy
Am fidelity flex app Loved the photo part for receipts. Quick and easy!!
So easy to use!
Mobile app This is a great app. So nice to be able to file everything in real time!!
Fast and efficient! Love that I can just look up prescription claims or medical claims grab a screenshot and file my claim. Love love love this app!!!
Easy to use Would be nice to have an explanation section for receipts.
.. It's easy.
AF Mobile makes things easy
Better than email or snail mail. My only issue is that changing the claim date is a pain. Otherwise easy and convenient!
Like it but could be better I like that it's easy to send a copy of the reimbursement but would love to see either an option to add dependent data so you can just select the name and the DOB auto populates OR allow me to manually enter in the DOB so I don't have to scroll back 4years.
Down loaded. Either freezes or will not let set it up to start with. And don't bother to call customer service....you're just a name and number to them. This app sucks. American Fidelity just loss another customer. Won't be signing up for this again.
Easy to use!!! This app makes it easy to start a claim, upload documents and receipts and I almost never have to call to speak to someone. Once the claim is started, and the files are uploaded from the app the claim is processed.
Great way to file claims instantly Love taking a pic and filing my flex spending now and not waiting till I can fax.
Easy to use Like the easiness of this App to submit reciets for my FSA card. First few times wasn't sure I did it right. I have it down now.
Improved Older versions of the app could stall during the claim filing process. The August 2016 update works well.
AF App Love being able to submit receipts through my phone and not having to worry about locating a fax machine!!
Afa android app Easy to use. Love that I can take a pic of documents instead of fax, scan, or mail.
Rapid Claim Submission Very great and easy way to submit claims and verify information. Very improved over previous versions.
Claims This app has worked for the few times that I have used it
Easy and quick The app has been much improved and is easy to use from my phone.
Quick and Easy This app makes monitoring and utilizing my account so easy!
So easy Answer a few quick questions and take a photo of your receipt...done!
Easy to use Easy to use, but not always able to click on boxes for information
Easy to use Convenient and easy to use. Much faster than using the website to file a claim.
Perfect Makes filing claims so easy. The app is perfectly user friendly.