Download AAMI Access apk 3.9.2 free for Android smartphone

27 Jul
AAMI Access

Posted by AAI Limited trading as AAMI in Finance | July 27, 2016 | 83 Comments

Apk file size: 33.0 MB

It is like having AAMI in your pocket. We know insurance can sometimes be boring, and calling us can take you away from the important things, which is why we’ve created the AAMI Access App. You can manage your eligible AAMI home and motor policies, make claims plus much more.

Having this app allows you to make changes to eligible policies, lodge & track the progress of your claim, create a library of your treasured contents and even receive alerts when severe weather is on the way.

Once installed, simply set up your profile and this app is ready to use.

Key features

- Update or renew your AAMI comprehensive car insurance, third party property damage car insurance, home, contents (but not Fire and Theft contents) and landlord policies
- Lodge claims directly to AAMI for your comprehensive car insurance, third party property damage car insurance, home, contents (including Fire and Theft contents) and landlord insurance policies.
- Track progress of your claim for AAMI comprehensive car insurance, third party property damage car insurance, home, contents (but not Fire and Theft contents) and landlord policies
- Receive push notifications for severe weather events, based on vehicle parking address postcode for Motor policies and insured address for Home policies
- Attach a photo of contents already listed on your policy and create a personal record of your other household contents to help you when making a claim.
- Step by step guided claim process – helps you gather key information, so you don’t have to worry about missing anything
- Supports all vehicle accident types – single and multi-vehicle accidents, storm damage, theft and glass-only claims
- Privacy protection – your information is stored on your phone, is PIN enabled for additional protection, and is sent to AAMI when you request it and via a secure channel only.

Whats new

    - New notification screen to view weather and policy alerts.
    - Bug fixes.

AAI Limited trading as AAMI part of our Finance and have average installs from 10000 to 50000. Last Update July 27, 2016. Google play rating is 61.405. Current verison is 3.9.2. Actual size 33.0 MB.

Download aami-claim-assist.apk 33.0 MB

Similar applications


Michael Brown

Broken Entered all my policy, vehicle and claim details and it won't let me lodge it. Some vague error about check claim details and network connection. Lame. You had ONE job...

Stephanie Deans

Won't submit claim Wasted time after an accident stressing out over an ap that just won't work. Highly stressful situation made even more frustrating by my insurer. What a shocker...

Dave Harris

Useless, rubbish, just ring aami 8-Oct-14... Still useless, can install and save my personal details, but for 2 days have been trying to use the "Find Policy" function without success - internal server error. Why build an app and not support it. Hope I don't have this much trouble making a claim..don't install, waste of space and time .......................... 7-Feb-13...Absolute rubbish. Painful to use. When you finally complete all the required fields, the app errors out when trying to sibmit

Scott Sutton

Samsung GS4 App is useless. Easy to collect all the information, but won't let you submit the claim. Wasted a couple of hours trying to submit via the app, when I could've rung them directly. Don't install.

Jaidanchaseash Abbott

You had ONE job... Doesn't work. Entered everything easily but it won't submit. Says to check Internet connection and claim details but which I did. Tried for the last day to submit with no luck.

Angela Pickett

Sounded great But won't let me add my policies, doesn't recognize policy holder information

Erica Van Uitregt

Won't let me lodge and other issues. Put all the details in and won't let me lodge! There are also other problems with the app. You can't delete items such as vehicles once you've added them. Some of the fields that show in the claim summary aren't in the edit screen to be populated.

Kylie De Martin

Useless Put in policy holder details but they don't submit so I can't do anything else.

Tania Parker

Can't add policy no Basic functionality not working.. Why bother having this app??

Ariel Giron

Find My Policy doesn't work The Find My Policy feature is completely useless. It came up with an internal communication error every time I tried to use it.

Peter Bartlett

Crap I enter my policy number and says its wrong needs a quick update

Huy Tram

Absolutely useless Thought I'd save some time by lodging my claim through the app rather than waiting via a call centre.. guess what? I ended having to call because the app is useless. Does not submit after numerous attempts. How can you release this app if it doesnt work????

Daniel Jackman

Doesn't work Unable to delete policies from list. Isn't able to find my policies despite being correct details and are viewable from website.

tony a

The app is just as useless as their customer service. If you call after the app doesn't work you do talk to a real person who then place you into a que for the next 40-90 minutes.

colin hamilton

Crap!!!!! Not worth the time. No full comprehensive on your car it wont let you set up a profile.

John Capomolla

Useless Inputted my policy# that was emailed to me from AAMI but keeps saying cant find policy holder. There's 30 mins of my life I'll never get back. Uninstalled quick smart

Christopher Moore

Can't submit Unable to submit the claim after all that. Stalls at 20% of step 1 of 5.

Gary Llewellyn

Hopeless Won't recognize policy number. Has no use without that.... uninstall!!


Don't bother! You can't even delete things in the edit mode >< pretty useless!

Alan Johnston

Loaded details ok on tablet but could not find policy no. on phone (samsung s5)

Michelle Tang

Terrible. Good idea. Terrible. Doesn't save information if it it hasn't been sent. Terrible. It took too long to put in all the information too.

Ran Scofield

Nice App! this is very good! I like it.....

Martyn Wright

Won't recognise multiple policies I have

John Sciberras

Doesnt open after last update. Tried unstall then install a few times. Still doesnt open.

Sandra Lee Lovering

Good but a bit buggy Almost stress free way to report accident and lodge claim. Location of accident field buggy, initially app tried to set location by gps, failed and then locked me out with pin. I entered pin but this failed to unlock. Cleared pin but still unable to edit or enter accident location.

Peter Andrews

Pretty good Buggy around location of accident data. Unable to edit and gps crashed. Otherwise has great potential.

Edwin Mak

Cannot enter location. Details lost. Could not choose location, whole process started again and lost all details already entered. Waste of time.

Rami Atweh

ART Please support ART. Unable to start app

Peter J Moran

Its better now Handy for storing details of crash

Kayan Hau

Immediately crashes on Xperia Z

Dailen Clarkson

Terrible! The app either did not send through the information and photos or AAMI itself did not recieve them. Either way, entering the information in was a waste of time when I need to call AAMI several days later to ask about the claim and then they tell me I need to send through the details and photos

Benjamin Pazolli

Don't use I tried to use it at an accident... the exact reason I have it installed and it didn't save my photos... luckily I had the foresight to take screen shots once the other drivers details were entered otherwise I would be completely stuffed.

Darko Bogdanovic

Doesn't work on Nexus 5 All I see is the white screen that eventually closes. Completely unusable.

Haidar Amini

Full of error. Close it or repair it.


Better off ringing them Since this update 09/07/13, the app has removed my previous claim and personal data. So I suppose there's no point in having this app installed. (Previous) I put a claim in via the app. Didn't hear from AAMI, so I rang them & was told another department handled the apps claims. When asked to speak to them was told they didn't interact with the public, so ended up making claim over the phone, which pretty much defeated the purpose of using this app in the first place.

Jared Griffiths

Dates error Cannot update D.O.B as only shows 3 months to chose from


Informative The interaction or automation is not enough.

Robin Schokman

Can't Get It Started Entering birth date was nightmare. Entered policy details accurately but app couldn't find it. I just gave up.

Andrew Bell

Ordinary Same vague error as everyone else. Found details fine but come to submit and error. Time i won't get back. Call AAMI and not support...surprise!

Mike d

Pity it doesn't work Would be great if I could load my policy. Tried calling but had a 20 min wait. *sigh*

Anh-Khoa Huynh

Bad app The idea is great but the execution is lacking. Can't even enter my birthday so I can look for my policy and without that I can't use the app

Ineta J.

Not working Not able to lodge after all the details are entered. What a waist of time!

Ben Davis

Waste of time App is completely useless. The 'find my policy' finds f**k all


Poor. Can't lodge. Wasted time filling out form and have to wait on phone to do claim.

Daniel Jackman

No weather alerts toggle Often receiving weather alerts for places that are no where near where I have insured items. Needs ability to be able to toggle weather alerts in the app. Overall app is quite slow and limited in functionality. Used for reference to policy numbers mainly.

Danielle Smith

Dissappointed The DOB calender was weird having scroll from 2016 to 1967. But i couldn't use it because i am not on the policy. If I constantly drive the car more ran my husband therefore i should be able to use it if i am the one thats going to be more likely to be involved in an accident.

Katina Lennie

Problems I also had date issues on the calender didn't do as it was told.

Manoj Gopal

Useless. Edit: Much improved with material design and animations. Nice one

Stephanie Jade

Won't open Downloaded fine. When I enter my details it gives an error and says that it can't connect.

Farhan Zahid

Calendar Good..but changed the calendar format it wastes time make it manual field.

Heather Ainsworth

Can't put year in date of birth The website didn't allow me to set my year of birth and so doesn't the app unless I spend 20 minutes scrolling from year 1 all the way to 1995.

jason skeen

AAMI app Great app but you should be able to get the weather warnings that come through incase you missed them

Casey Butterworth

Fantastic Really impressed

Miroslav Makra

Better than last version. Still needs work... Cant turn off weather alerts. Fix this asap

Shaun Marks

Unable to submit draft claim All aspects of app seem to be good except unable to submit draft claim for Contents Claim. All I get is system error please try again later.....all the time. Please review

Ankit Jain

Weather alerts not working properly It's nice to have weather alerts. As soon as I touch on them to scroll the app redirects to the login timeout page...fix it pl

Shoumit Mukhopadhaya

Does not work for motorcycle policies My motorcycle policy doesn't show up even though it says I've already added it when I try and add it.

Ralph Collins

Big step forward Might noe have too much stuff, but at least the policy is there now, rather than having to try for days to link it. Time will tell in regards to other functions.

Christopher Jackson

Wont allow me to register. Useless.

Marty Hurnen

Waste of time and effort. Will not find either of my policies, so therefore is only taking up space on my phone and is uninstalled. Would not recommend. Same as the on line policy management tool. That finds one, but not the other. AAMI really need to get their act together if they want to be a part of the digital age

Lawrence Delosa

Absolutely useless! Will unistall.Does my taxes pay for this crap?

Leslie Yap

Nice app but not working Entered all details but cannot save. Full reception and mobile data but failed to send. Had to restart claim.

Neville Harvey

Not very good. Never opens for me when i enter email and password

Chuda Dhamala

Cannot register Always says cannot validate your details. Please insert personal details as in your policy. No matter how accurately the details are inserted,it still shows the same message

Zlate Niceski

Policy Can't add the policy! As described by other users.


Waste of time Couldn't register my password, then wanted me to go to the website to reset my password. WTF?

Nick McGowan

Policies dont show up on app even after it says added None of my policies show up have uninstalled and reinstalled the app ... one day they work ... the next day they are gone .... fix it pls as this is the only reason i use the app to track progress of claims ..

Llucy Zha

Worst app among many Nothing has neen seen improved so far even after you contacted me through email for more details. It's a dead app. AAMI website says hassle free to use but at uploading document, the choose file button is not respond so there's no advance to the next step of submission. It's dead there.

Patrick Dominick

This app worked fine when claiming on a vehicle which had been broken into. Today, I was applying for a new Motor Vehicle policy using this app on my phone, but I quickly had to stop this process and go online using a PC. Why? Because when it came to entering the driver's D.O.B. there is no option to just enter the date in an easy manner. Instead you are compelled to tediously scroll back through every month back to your birth date - MONTH BY MONTH, which in my case would have taken me at least an hour :). Even for a 20 year old applicant you would need to flick back through 240 Months! Not good enough. Uninstalled.

Tim O'Leary

Error loading policies Just had an accident, installed this app, logged in and it has wrote loading polices. Tried to manually add my car policy and it tells me it's already added. Looks like it's easier just to call you.

moose waz-here

Can't add my caravan Pretty useless app when I can't add my caravan to it. Will only let me add my car or house (they would take insure my house contents as it's a relocated house)


Cannot claim? I tried to claim for my vehicle and keep pressing submit claim. Then it keep saying error submiting due to service error.

Nathan Moore

I have both car and home & contents insurance with aami yet the car policy comes up in my house & contents section.. and in the motor section I can't link my car with my policy number! also won't allow me to submit a claim for contents damage by an animal says to contact aami customer service.. so basically it's pretty crap!!

Tanya Sabell

Cannot link CTP insurance Should've stated not for CTP

Wajeth T

Problem with app Anyone recently having problems with the app should uninstall and then reinstall the app. This should fix the problem.

Paul Ryan

Notifications would be nice Push/email/sms notification for repair tracking would be really nice.

Kien Vuong

Poor After linked the policy to my existing and the apps completely stuffed up no longer be able to view my policy at all.

Simon Atkinson

Didn't work when needed 'the system couldn't complete your request. Please try again later' when trying to submit a claim. Let me down when my day was bad enough already. Had to go online

Bruce Richardson

Can't add policies So quite pointless at the moment till they fix it. Uninstalled to remove pointless notifications.

Duncan Pullen

Unwanted push notifications This app has push notifications for weather and other things. You CANNOT switch them off. Horrible.

Jacky Ng

Unable to link a policy Keep saying invalid policy number

George Hasiotis

Great Got everything you need to manage policies and claims.

Zlate Niceski

Policy Can't add the policy! As described by other users.

Leave A Comment